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Stores > Zenni Optical

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  • Zenni Optical Zenni Optical Elite Status
    • Address: n/a
    • Contact: n/a
    • Phone: n/a
    • Customer Support: n/a
    • Business Hours: n/a
    • Fax: n/a

    Payment options

    • option not available Visa / Mastercard
    • option not available American Express
    • option not available Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery

    Online Ordering

    • option not available Online Ordering
    • option not available Online Ordering Tracking
    • option not available Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security

    Other

    • option not available International Order
    • option not available Customer Info. Confidential
    • option not available Customer Support
    • option not available RMA Required
    • checkmark icon Review Guard
    • checkmark icon Customer Notification For Publicly Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 9.31/10 9.31/10
    Chance of future purchase: Rating 9.26/10 9.26/10
    Shipping & packaging: Rating 9.03/10 9.03/10
    Customer service: Rating 8.9/10 8.9/10
    Return/Replacement policy: Rating 8.5/10 8.5/10

80,277 Customer Reviews

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Verified Customer
Rating 10/10
5/5
2016-09-28

Easy and quick!

"The only difficulty was deciding from so many cute frames! Placing the order was easy! The turn around time was faster than expected! The frames are good quality and we love the overall price!"


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Verified Customer
Rating 4/10
2/5
2016-09-28

Unfit review

"The glasses are very uncomfortable, looking at them they even seem to be crooked. Tried using the guide to adjust , but no better. I cannot wear them for more than an hour at a time. Very unsatisfied with this pair.
On the upside the other gasses I have purchased in the past have been great.
"


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Verified Customer
Rating 6/10
3/5
2016-09-28

Wasn't impressed this time

"Usually I'm very happy with my zennis. However, this time, it seems two of my glasses were bent- the frames weren't straight at all. And the sunglasses I ordered were way off from the picture prediction. "


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Verified Customer
Rating 10/10
5/5
2016-09-28

Excellent service!

"I've had nothing but great service from Zenni! They are way better than my previous optical store and incredibly cheaper!!! Thank you!"


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Verified Customer
Rating 10/10
5/5
2016-09-28

rox!

"your glasses rock! love the price and styles."


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Verified Customer
Rating 10/10
5/5
2016-09-28

"משקפיים טובות. נוחות, קלות מאוד, מומלץ מאוד.שרות טוב. הספקה מהירה "


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Verified Customer
Rating 10/10
5/5
2016-09-28

Amazing

"Everything came in as expected "


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Verified Customer
Rating 10/10
5/5
2016-09-28

Why pay more?

"If you watch the CollegeHumor show Adam Ruins Everything, then you know that there is a single company that owns basically every eyeglasses brand out there, and sets the prices for how much frames will cost you. And they set those prices RIDICULOUSLY HIGH. with Zenni, I managed to get two sets of spectacles for LESS than the price of one if I had bought it in-store. Choosing the frames was simple, and with Zenni's digital try-on function, it was also kind of fun. I received my new glasses in about the same time that it would have taken to get them from anywhere except a LensCrafters, or any other in-store-lens-grinding location, and I love them. An excellent choice!"


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Verified Customer
Rating 10/10
5/5
2016-09-28

Ben's glasses

"I'm very satisfyed wth my glasses so much so that I've purchased four pair so far. I'm a customer for life now. "


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Verified Customer
Rating 10/10
5/5
2016-09-28

Wonderful and Helpful

"Wonderful help and response from customer service when I ran into a problem"


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Verified Customer
Rating 8/10
4/5
2016-09-28

DocReeves

"I love my new glasses--both pair! The new snap-front sunglasses are just that--a "snap" to convert and they are so light! I just wish I could've added tint to the everyday lenses. I also love the second pair, except I added TOO much tint in the wrong color! I will definitely order more Zennies! "

This review was modified by llreevesworks on September 28 2016 10:18:41 AM

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Verified Customer
Rating 10/10
5/5
2016-09-28

"arrived after 10 days well packed."


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Verified Customer
Rating 8/10
4/5
2016-09-28

Mostly happy and will continue buying.

"The glasses are pretty good. However the sunglasses were smaller than I realized even though i virtually "tried them on". Also I'm not sure if it's the anti-glare coating, but my glasses get weird dots in a line when the light catches them, which is very distracting. I am pretty happy with the pricing and I will continue to buy glasses from here."


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Verified Customer
Rating 10/10
5/5
2016-09-28

LOVE THEIR OPTICAL

"EASY TO ORDER, HAD ALOT DIFFERENT FRAME(S) PLUS CHEAPEST THAN OPTICAL STORE EVEN CHEAPER THAN USA OPITCAL."


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Verified Customer
Rating 10/10
5/5
2016-09-28

Fantastic

"I am very satisfied with Zenni Optical. I get my glass more faster than Prism or our health care service. I also get the right prescription for my glasses. Great job Zenni!!"


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