We have detected that javascript is currently disabled. To get the fullest experience from our site we suggest enabling javascript. If you have any issues using our site please contact us.

e.g. Such as Newegg | browse by category or see best/worst

Stores > Zenni Optical

Ratings & Trust

Your trust is our top concern

Did you know businesses can't pay to alter or remove their reviews from ResellerRatings. When merchants become a merchant member, they have the ability to survey their customers, however cannot ask for positive reviews. Find out how our ratings for a business is calculated. Learn more.

×

Organizing your Reviews

You can now organize your reviews and your content. Click on the button to start tagging your reviews. When you press enter, you'll automatically add a tag. To delete a tag, simply press . When you start organizing and tagging your reviews you'll be able to start searching by your tag categories, get notifications when content is added to the category and soon, get insights on those categories. You'll be able to pull analytics across various keyword tags! Manage your Tags here.

  • Zenni Optical Zenni Optical Elite Status
    • Address: n/a
    • Contact: n/a
    • Phone: n/a
    • Customer Support: n/a
    • Business Hours: n/a
    • Fax: n/a

    Payment options

    • option not available Visa / Mastercard
    • option not available American Express
    • option not available Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery

    Online Ordering

    • option not available Online Ordering
    • option not available Online Ordering Tracking
    • option not available Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security

    Other

    • option not available International Order
    • option not available Customer Info. Confidential
    • option not available Customer Support
    • option not available RMA Required
    • checkmark icon Review Guard
    • checkmark icon Customer Notification For Publicly Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 9.24/10 9.24/10
    Chance of future purchase: Rating 9.22/10 9.22/10
    Shipping & packaging: Rating 8.95/10 8.95/10
    Customer service: Rating 8.94/10 8.94/10
    Return/Replacement policy: Rating 8.65/10 8.65/10

77,135 Customer Reviews

No Avatar

Verified Customer
Rating 10/10
5/5
2016-08-23

Bang for the Buck!

"It was what I expected. IT arrived very soon. Good conditions."


No Avatar

Verified Customer
Rating 10/10
5/5
2016-08-23

great price great look

"I can see again and it didn't cost me a fortune"


No Avatar

Verified Customer
Rating 8/10
4/5
2016-08-23

Love the glasses

"I did not like that I could not find any tracking information and when I called I was told I had not placed an order. After ordering elsewhere I recieved the glasses two days after receiving glasses from a competitor. Very disappointing."


No Avatar

Verified Customer
Rating 10/10
5/5
2016-08-23

"very satisfied of the quality vs price"


No Avatar

Verified Customer
Rating 10/10
5/5
2016-08-23

"Easy to use and such fast service. "


No Avatar

Verified Customer
Rating 8/10
4/5
2016-08-23

A little ba-dangle with the gift of sight

"My recent purchase with Zenni optical was great. It was fast, efficient and they were well received. The purchase was for my mate and he loved the mix of John Lennon style and the brushed metal tone of the metal. The other pair I ordered him as a surprise. Though he doesn't wear them as often they are still fun. The only thing is we ordered the prescription slightly off so we will need to reorder at some point soon. All in all love Zenni and order from there every once in a while. Thanks for great customer service. "


No Avatar

Verified Customer
Rating 10/10
5/5
2016-08-23

"I was satisfied with the service and my glasses"


No Avatar

Verified Customer
Rating 10/10
5/5
2016-08-23

"I gave a very satisfied rating even though my first pair was not correct. The response to correct the problem was quick and the second pair came very quickly. They fit well and look good. I appreciated the help from the staff.

Ken Sano
"


No Avatar

Verified Customer
Rating 10/10
5/5
2016-08-23

Exactly what i expected.

"Good quality at very good price."


No Avatar

Verified Customer
Rating 10/10
5/5
2016-08-23

Bright teal glasses were a young girls dream

"My 9 year old wanted these BRIGHT teal glasses and she loves them. They are flexible and better quality for her age than what we got at the eye doctor.
This is our 2nd purchase and I can't wait to buy more
"


No Avatar

Verified Customer
Rating 10/10
5/5
2016-08-23

Great!

"Easy, cost effective, prompt !!"


No Avatar

Verified Customer
Rating 8/10
4/5
2016-08-23

Spectacular Specks!

"I ordered two pairs of frames for my teenage sons, they love the trending styles that's offered, however I would have liked for the frames to be more sturdy, they feel like they won't last very long. This is the only problem I have with zenni. My order was also delivered before the expected delivery date, I will definitely order from zenni in the future. "


No Avatar

Verified Customer
Rating 10/10
5/5
2016-08-23

Same glasses, $200 less

"My insurance will cover up to $150 of vision hardware a year. My optometrist's most "modestly priced" frames started at $200. They wanted another $100 for lenses.

I had heard of Zenni, and figured for eight bucks even if they were terrible I wasn't losing much.

I now own 3 pairs of Zenni prescription glasses, plus a pair of prescription sunglasses, and it still cost less than $100. I use the free lenses that come with the frames rather than buying upgraded ones and I think they're great. My favorite pair of glasses I have ever had in 20 years of wearing them cost me like 12 bucks. 7 for a frame and 5 for a non-reflective coating. And my insurance reimbursed it.

If you don't know your pupillary distance Zenni will send you a ruler to measure it if you ask them.

So if you need glasses, and especially if you don't have vision insurance or your insurer reimburses a dollar amount, try Zenni. My girlfriend gets glasses from them now too. As good as the $200+ pairs your optometrist will try to sell you, but without the absurd price gouging.
"

This review was modified by tdb4197 on August 23 2016 06:02:23 AM

No Avatar

Verified Customer
Rating 10/10
5/5
2016-08-23

Great boys glasses

"Very good quality and beautiful glasses. Fast shipping and the glasses allways look just like in the pictures. My kids love them!"

This review was modified by kihanas on August 23 2016 05:45:24 AM

No Avatar

Verified Customer
Rating 10/10
5/5
2016-08-23

"Great fit
Great price
Great day
"


Ratings Calculation Change
Learn about Our Reviews

Share Zenni Optical's store rating

Zenni Optical is a Merchant Member! Learn more

Zenni Optical is a merchant member
Zenni Optical participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 2,517 merchant members.