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Stores > Zenni Optical
  • Zenni Optical Zenni Optical Elite Status
    • ADDRESS
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    • BUSINESS HOURS
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      GENERAL PHONE
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      FAX
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    • SUPPORT EMAIL
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      SUPPORT PHONE
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    Payment options

    • option not available Visa / Mastercard
    • option not available American Express
    • option not available Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer
    • option not available Apple Pay
    • option not available PayPal

    Shipping options

    • option not available UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery
    • option not available Digital Delivery
    • option not available Amazon Prime

    Online Ordering

    • option not available Online Ordering
    • option not available Online Ordering Tracking
    • option not available Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security

    Other

    • option not available International Order
    • option not available Customer Info. Confidential
    • option not available Customer Support
    • option not available RMA Required
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  • Review History & Profile See full Rating history

    Product & services pricing Rating 9.01/10 9.01/10
    Chance of future purchase: Rating 8.56/10 8.56/10
    Shipping & packaging: Rating 8.47/10 8.47/10
    Customer service: Rating 8.58/10 8.58/10
    Return/Replacement policy: Rating 7.00/10 7.00/10
Voice your opinion! Review Zenni Optical by clicking a star below.
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Verified Customer
Rating 10/10
5/5
2017-05-23

Great glasses.

"Great Quality & Affordable"


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Verified Customer
Rating 10/10
5/5
2017-05-23

Greatest Company Ever

"I'm glad this company represents my hometown very well. I love the BAY AREA and I love my Zenni's!!!!!!!"


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Verified Customer
Rating 10/10
5/5
2017-05-23

I have only gotten glasses from you for the past 6-7 years.. Thank you Thank you Thank you

"I love the variety of glasses you hav. I have many colors."


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Verified Customer
Rating 10/10
5/5
2017-05-23

Outrageously Accurate!

"You make it so easy to get glasses at an incomparable price!"


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Verified Customer
Rating 10/10
5/5
2017-05-23

Great for kids!

"I love that Zenni makes eye glasses affordable enough to buy two pair for my daughter. She plays sports and it's nice to have a back up pair in case one is broken. My daughter loves that she can use a photo to try on the glasses she loves before purchasing them!"


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Verified Customer
Rating 10/10
5/5
2017-05-23

Great product

"Great product a affordable price"


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Verified Customer
Rating 10/10
5/5
2017-05-23

Ordered glasses for my 9 year old

"I ordered glasses for my 9 year old to take on our beach vacation. I ordered one pair of "sunglasses" and 2 other pair that she could wear in the water so I wouldn't have to worry about lost glasses. Easy to order and came in a timely manner!"


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Verified Customer
Rating 10/10
5/5
2017-05-23

Great glasses!

"I love my glasses from Zenni! They fit well, the website was easy to use, and they arrived quickly. Really pleased with my experience!"


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Verified Customer
Rating 10/10
5/5
2017-05-23

Prompt, skilled customer service.

"I had numerous prompt and helpful responses about a problem I encountered. I was gently educated and supported to make a great choice to resolve my problem. thanks so much for resourcing your customer service team so thoroughly. it confirms my commitment to shopping with Zenni. "


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Verified Customer
Rating 10/10
5/5
2017-05-23

New and wonderful experience

"I was hesitant to purchase online. It is hard to tell how things fit or will look although the site does let you upload a picture. I ordered 4 pairs for the price of what 1 would have cost at a good optical store. I am happy with my decision as the glasses fit well. I will buy from Zenni again for sure."


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Verified Customer
Rating 10/10
5/5
2017-05-23

Always happy

"Always happy with how quick I get my order and the frames always look like the pictures that you see."


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Verified Customer
Rating 10/10
5/5
2017-05-23

They are super affordable and easy to order!

"Everything was just perfect!"


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Verified Customer
Rating 10/10
5/5
2017-05-23

Very good

"Easy ordering process. Very good value."


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Verified Customer
Rating 10/10
5/5
2017-05-23

Positive experience

"Exactly what I ordered....came in timely manner"


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Verified Customer
Rating 10/10
5/5
2017-05-23

Lost my $400.00 glasses!

"I have never ordered glasses through the mail, so I was a little hesitant. What worried me the most was measuring the distance between my pupils, but Zenni gave detailed instructions. I finally summoned the courage to order them. I received them more quickly than Zenni had told me. They are perfect! I love my frame and can see as well or better with these lenses. I also got bifocals for a cost of $60.00+. I'll never pay $400 for a pair of glasses again. ( The $400 I paid was only for frames and lenses, no optician appointment.) Thanks for a great experience, for a great product, at a great price and received quickly from a superior company."


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