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Stores > Zenni Optical

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  • Zenni Optical Zenni Optical Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

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    Payment options

    • option not available Visa / Mastercard
    • option not available American Express
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    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available FedEx Ground
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    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery

    Online Ordering

    • option not available Online Ordering
    • option not available Online Ordering Tracking
    • option not available Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security

    Other

    • option not available International Order
    • option not available Customer Info. Confidential
    • option not available Customer Support
    • option not available RMA Required
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  • Review History & Profile See full Rating history

    Product & services pricing Rating 9.21/10 9.21/10
    Chance of future purchase: Rating 9.22/10 9.22/10
    Shipping & packaging: Rating 8.85/10 8.85/10
    Customer service: Rating 8.9/10 8.9/10
    Return/Replacement policy: Rating 8.6/10 8.6/10

74,520 Customer Reviews

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Verified Customer
Rating 10/10
5/5
2016-07-26

"I'm very happy with these glasses! Perhaps they're not the same quality as an $800 pair but for a fraction of that cost they're great! I'm still experimenting with prescriptions after eye surgery and these have proven to be a very affordable option. "


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Verified Customer
Rating 10/10
5/5
2016-07-26

Great cat-eye glasses

"Pretty glasses that get lots of compliments. Fit well and prescription is correct. I wish this style came in other colors!"


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Verified Customer
Rating 10/10
5/5
2016-07-26

"Found so many choices, hard to pick just one so I got three pairs and the sunglasses are so cool. Easy to order and got them so fast! Don't need anymore but will buy glasses in other colors cause they are so affordable. Love them so much! "


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Verified Customer
Rating 4/10
2/5
2016-07-26

Badly placed bifocal makes glasses unusable

"I have to send a pair back to them because the bifocal is so weirdly placed it is unusable. Prices are good, delivery is good, but this is unacceptable."


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Verified Customer
Rating 10/10
5/5
2016-07-26

Extremely Satisfied Customer!

"A co-worker of mine was telling me about Zenni and the cost was unbelievable! I thought to myself I don't have anything to lose by giving the site a try. I did and I am so happy I did! Great experience! Hassle free and very easy to order! Thank you for saving me hundreds of dollars!"


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Verified Customer
Rating 10/10
5/5
2016-07-26

"LOVE my new glasses!!! Thanks again never a disappointment!!! ☺☺"


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Verified Customer
Rating 4/10
2/5
2016-07-26

Glasses not quite right

"The glasses don't seem to really be correct. I cannot see distance very well with these progressive lenses they've done. I was disappointed in the transition effect; it doesn't reallly darken much. The frames are cute."


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Verified Customer
Rating 8/10
4/5
2016-07-26

GLASSES FIT GREAT!

"Was a touch annoyed with shipping, it took a long time, and the tracking number never updated. But called customer service and everything worked out. glasses are great!"


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Verified Customer
Rating 10/10
5/5
2016-07-26

Great glasses for the price

"Recently bought my wife and I glasses and they are great. Not a single complaint."


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Verified Customer
Rating 8/10
4/5
2016-07-26

love the way you can see the glasses on yourself

"The website is so cool! I could see how different pairs of glasses would look before buying. I was a little confused with how to fill out info from my prescription but I called customer service and quickly had all my questions answered."


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Verified Customer
Rating 10/10
5/5
2016-07-26

Love my glasses!

"This was my first time ordering with Zenni Optical and I was very impressed. I received my order super fast and my glasses are perfect! I love the frames I chose and I get complimented on them all the time. I will definitely be ordering from them again! "


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Verified Customer
Rating 10/10
5/5
2016-07-26

Great

"Love my new glasses! Fashion forward and I got 3 pairs for about $60! I get so many compliments"


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Verified Customer
Rating 10/10
5/5
2016-07-26

Don't pay high prices for glasses!

"I've ordered several pairs from Zenni. They have all been perfect in that I can see just as good if not better that the glasses I have paid hundreds of dollars for. The service is great. I had one frame arrive bent and I had a new frame within the week. Very satisfied with quality, service and selection."


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Verified Customer
Rating 6/10
3/5
2016-07-26

Not sure yet!

"The glasses I ordered were not right. I have sent them back and hopefully, they will be made correctly. I haven't gotten the new pair yet so I cannot really judge them at this point. I am hoping they will be fine as they were much cheaper than anywhere else."


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Verified Customer
Rating 10/10
5/5
2016-07-26

The spectacles of ZENNI have 5 stars for me!!

"Love you guys!! I lost my glasses in my daughters house(they were moving) and I was helping them move. Must be in a box! Anyway, I ordered my glasses on a Sunday 06/26/2016 and I received them AHEAD of the received date!! I received them via the mail on Friday 07/01/2016 that same week!!! I was thrilled to be able to see again!!!

Thank you ZENNI OPTICAL- You are my home for glasses for the rest of my life!!!
"


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