We have detected that javascript is currently disabled. To get the fullest experience from our site we suggest enabling javascript. If you have any issues using our site please contact us.

e.g. Such as Newegg | browse by category or see best/worst

Stores > Zenni Optical

Ratings & Trust

Your trust is our top concern

Did you know businesses can't pay to alter or remove their reviews from ResellerRatings. When merchants become a merchant member, they have the ability to survey their customers, however cannot ask for positive reviews. Find out how our ratings for a business is calculated. Learn more.

×

Organizing your Reviews

You can now organize your reviews and your content. Click on the button to start tagging your reviews. When you press enter, you'll automatically add a tag. To delete a tag, simply press . When you start organizing and tagging your reviews you'll be able to start searching by your tag categories, get notifications when content is added to the category and soon, get insights on those categories. You'll be able to pull analytics across various keyword tags! Manage your Tags here.

  • Zenni Optical Zenni Optical Elite Status
    • Address: n/a
    • Contact: n/a
    • Phone: n/a
    • Customer Support: n/a
    • Business Hours: n/a
    • Fax: n/a

    Payment options

    • option not available Visa / Mastercard
    • option not available American Express
    • option not available Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery

    Online Ordering

    • option not available Online Ordering
    • option not available Online Ordering Tracking
    • option not available Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security

    Other

    • option not available International Order
    • option not available Customer Info. Confidential
    • option not available Customer Support
    • option not available RMA Required
    • checkmark icon Review Guard
    • checkmark icon Customer Notification For Publicly Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 9.25/10 9.25/10
    Chance of future purchase: Rating 8.96/10 8.96/10
    Shipping & packaging: Rating 8.76/10 8.76/10
    Customer service: Rating 8.47/10 8.47/10
    Return/Replacement policy: Rating 7.69/10 7.69/10
No Avatar

Verified Customer
Rating 10/10
5/5
2017-02-22

I'm a believer!

"Great glasses, great price & fast service."

This review was modified by rachel_inbar on February 24 2017 11:15:02 PM

No Avatar

Verified Customer
Rating 10/10
5/5
2017-02-22

Amazing!

"Loved loved loved these glasses! Excellent quality and totally worth it. Price was fantastic and super excited to order my next pair. Thank you Zenni!!"

This review was modified by riahuntley on February 24 2017 11:00:01 PM

No Avatar

Verified Customer
Rating 2/10
1/5
2017-02-22

Super Bummed

"It took longer to get my order than expected. I called after 2 weeks of no communication and was told I'd get a tracking number when they were on the way, but I never did. They just showed up a little over a week later. Nothing in the package except the glasses and the case. No packing slip, frame or prescription info. And to top it off, the prescription is way wrong so I can't even wear them and the frames are pretty flimsy for plastic. I think if I could wear them they would break pretty rapidly. The good news is I'm only out $100.... could have had a wonderful dinner and bottle of wine instead."

This review was modified by sandieyoung on February 24 2017 10:00:07 PM

No Avatar

Verified Customer
Rating 10/10
5/5
2017-02-22

I love my glasses! ☆

"I haven't worn glasses for about 20 years. Since I had a corneal abrasion, I had to buy glasses. I absolutely love the pair of glasses I got! They are lightweight and also cute!"

This review was modified by cherisse189 on February 24 2017 09:45:02 PM

No Avatar

Verified Customer
Rating 10/10
5/5
2017-02-22

Good very good

"Perfect thanks you
I see
"

This review was modified by rogervr8989 on February 24 2017 09:45:02 PM

No Avatar

Verified Customer
Rating 4/10
2/5
2017-02-22

Not speedy delivery

"The website says you should get your order within two weeks it took a month or so for mine. There was no communication to me via email until I initiated one. Even after my email I still never had it explained as to why it was taking so long. "

This review was modified by jboudreaux531 on February 24 2017 09:45:02 PM

No Avatar

Verified Customer
Rating 10/10
5/5
2017-02-22

Great price!

"I am pleased with the prices. I was able to get 2 pair for less than what we paid at the optical store for one pair, extras not included. "

This review was modified by ageofwisdom1970 on February 24 2017 09:00:01 PM

No Avatar

Verified Customer
Rating 10/10
5/5
2017-02-22

Spectacular spectacles

"They were just as described. I have a small face and they are perfect. Don't have to fuss to keep them on and they appear to be good quality. I have definitely received more than I paid for.

Shipping was just as promised.
"

This review was modified by aicragaryam on February 24 2017 08:15:01 PM

No Avatar

Verified Customer
Rating 10/10
5/5
2017-02-22

World Class eMerchant

"This order is close to my 12th or 13th order, and all have been performed with superb quality and service. "

This review was modified by pjhaynes on February 24 2017 07:45:02 PM

No Avatar

Verified Customer
Rating 10/10
5/5
2017-02-22

First Time's a Charm

"This was my first pair of progressive lenses, AND my first time ordering from Zenni Optical. I could not be more satisfied. The prescription was spot on and the frames are so much fun! My friend recommended Zenni to me, and I will be recommending Zenni to others."

This review was modified by shawn_metzroth on February 24 2017 07:15:01 PM

No Avatar

Verified Customer
Rating 10/10
5/5
2017-02-22

Great glasses

"I'm so happy my sister hooked me up with your company! I ordered 2 pairs of script glasses with progressive lenses! Amazing... great price and the quality it also terrific! Going to order sunglasses next!"

This review was modified by robyntoole on February 24 2017 07:15:01 PM

No Avatar

Verified Customer
Rating 2/10
1/5
2017-02-22

Missing Order

"I never received my order. I cannot believe they are asking for my customer satisfaction. "

This review was modified by spradlinggreta on February 24 2017 07:00:02 PM

No Avatar

Verified Customer
Rating 10/10
5/5
2017-02-22

"Excellent service and glasses !"

This review was modified by billjen4 on February 24 2017 07:00:02 PM

No Avatar

Verified Customer
Rating 10/10
5/5
2017-02-22

Finally one of the Cool Kids

"Great prescription glasses at a phenomenal price! My daughter says I'm now "hip"."

This review was modified by edoemia on February 24 2017 07:00:02 PM

No Avatar

Verified Customer
Rating 10/10
5/5
2017-02-22

Beauty is in the eyes

"I love the glasses I ordered !!!"

This review was modified by bjmartinson071406 on February 24 2017 06:45:01 PM

Learn about Our Reviews

Share Zenni Optical's store rating

Zenni Optical is a Merchant Member! Learn more

Zenni Optical is a merchant member
Zenni Optical participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 3,442 merchant members.