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Stores > Zenni Optical

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  • Zenni Optical Zenni Optical Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

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    • Business Hours: n/a
    • Fax: n/a

    Payment options

    • option not available Visa / Mastercard
    • option not available American Express
    • option not available Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery

    Online Ordering

    • option not available Online Ordering
    • option not available Online Ordering Tracking
    • option not available Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security

    Other

    • option not available International Order
    • option not available Customer Info. Confidential
    • option not available Customer Support
    • option not available RMA Required
    • checkmark icon Review Guard
    • checkmark icon Customer Notification For Publicly Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 9.22/10 9.22/10
    Chance of future purchase: Rating 9.23/10 9.23/10
    Shipping & packaging: Rating 8.85/10 8.85/10
    Customer service: Rating 8.91/10 8.91/10
    Return/Replacement policy: Rating 8.60/10 8.60/10

74,478 Customer Reviews

No Avatar

Verified Customer
Rating 10/10
5/5
2016-07-26

"Very impressed, good quality at an even better price. Even with the looming Canada Post strike I received my glasses in a timely fashion (pun intended). Thanks Zenni Optical and my recommendation is put on (another pun) here for all to read!!!"


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Verified Customer
Rating 10/10
5/5
2016-07-26

A refreshing change from the outlet experience

"I've always hated going to stores like Lens Crafters to get new frames and lenses because of the store hours and sales pressure from their employees. I've ordered a couple of frame/lens combinations so far from Zenni and have really enjoyed the ease of use and customization of their interface, and the prices are reasonable."


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Verified Customer
Rating 2/10
1/5
2016-07-26

Don't make my mistake, never use Zenni. Worst company ever.

"Horrible if you wear progressive glasses. They made the glasses horribly wrong. They claimed I made a mistake on the PD by not putting one in. Proved them wrong and they said I could have half of my money back. Had to fight the through my credit card company. I won but it wasted a lot of my time. Worst company ever"


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Verified Customer
Rating 10/10
5/5
2016-07-26

Love them wow

"I will buy more from you .. i love my glasses .. thank you ..."


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Verified Customer
Rating 10/10
5/5
2016-07-26

excellent

"Excellent, I like the product, I will continue Beijing."


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Verified Customer
Rating 10/10
5/5
2016-07-26

Another winner

"Zenni has manufactured yet another pair of glasses that are a custom fit. This last order (I've bought several pair from Zenni) was an entirely different style for me and was only meant to be a backup. The ease of using my own photo to "try them on" made it enjoyable to go for something new. "


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Verified Customer
Rating 10/10
5/5
2016-07-26

Отлично!

"Через 3 недели заказанные очки получил. Изготовлены великолепно. Ни единого изъяна не обнаружил.
Очень доволен.
Заказал еще одни жене...
"


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Verified Customer
Rating 10/10
5/5
2016-07-26

as satisfactory as usual

"very high quality and comfortable glasses that arrived at about 2 -2.5 weeks"


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Verified Customer
Rating 2/10
1/5
2016-07-25

Return

"I returned my glasses over a week ago and have heard nothing."


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Verified Customer
Rating 10/10
5/5
2016-07-25

Stylish perfection!

"Just what I was looking for - stylish, fit perfectly but best of all they were inexpensive without being cheap."


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Verified Customer
Rating 10/10
5/5
2016-07-25

Cute

"Son loved them. Very stylish. "


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Verified Customer
Rating 10/10
5/5
2016-07-25

Great glasses

"Great quality at great price. I order glasses for me, my kids and my husband. "


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Verified Customer
Rating 10/10
5/5
2016-07-25

"it was awesome!!! I was worried at first about mail order glasses but it was great!!"


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Verified Customer
Rating 10/10
5/5
2016-07-25

Great as usual!

"Have ordered multiple pairs from Zenni and as always happy. I love the try on feature! I have gotten several different styles that I don't typically go for and this feature means that I haven't gotten a single pair that I have wanted to return. I love that I can finally afford to get trendy AND classic styles (plus some sun glasses!) all for less than what a single pair used to cost at other places. The most trouble I've had with any of my glasses is a loose screw, which took seconds to fix. Will continue to order from Zenni every time!"


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Verified Customer
Rating 10/10
5/5
2016-07-25

Optician likes!

"I am an optician that works at wholesaler of eyewear. Even with my employee discount I can't get these prices. Great looking glasses for my whole family!"


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Zenni Optical is a merchant member
Zenni Optical participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 2,536 merchant members.