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RatingsRating
Store InformationStore Info
Full Rating Profile
  • Zenni Optical Zenni Optical Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: n/a
    • Contact: n/a
    • Phone: n/a
    • Customer Support: n/a
    • Business Hours: n/a
    • Fax: n/a

    Payment options

    • option not available Visa / Mastercard
    • option not available American Express
    • option not available Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery

    Online Ordering

    • option not available Online Ordering
    • option not available Online Ordering Tracking
    • option not available Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security

    Other

    • option not available International Order
    • option not available Customer Info. Confidential
    • option not available Customer Support
    • option not available RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 9.00/10 9.00/10
    Chance of future purchase: Rating 8.51/10 8.51/10
    Shipping & packaging: Rating 7.61/10 7.61/10
    Customer service: Rating 7.78/10 7.78/10
    Return/Replacement policy: Rating 6.95/10 6.95/10

30,306 Customer Reviews

Rating 6/10
3/5
modified review posted

"I strongly dislike that when browsing an individual set of frames there is not a RETURN TO LIST button. I have to go all the way back to the beginning and dig to find where I was.

I don't like that shipping takes so long.
"


Rating 10/10
5/5
modified review posted

"Have had a very good experience with Zenni for several years as had many of my friends i have refered to them!!!!"


Rating 10/10
5/5
modified review posted

"Fast shipment. My daughter loves her new sunglasses!"


Rating 8/10
4/5
modified review posted

"Worked like it should have.

Tinted accessory isn't the same shape as the glasses, didn't like that so much.

Glasses were larger than the picture on the website showed, you guys should require a head width measurement so that doesn't happen but that's easier said then done.

Nice glasses, fits well.
"


Rating 10/10
5/5
modified review posted

"Great service, good value."


Rating 10/10
5/5
modified review posted

"This is my third pair of glasses from Zenni. I will order again. Have always been satisfied with my glasses. I have referred several people."


Rating 10/10
5/5
modified review posted

"web site was easy to use, price was good and shiped fast"


Rating 10/10
5/5
modified review posted

"I love the styles and the ease of shopping with Zenni! I am so thankful for the inexpensive frames and lenses. I have lost two pair of glasses in recent months and I can actually afford to replace them! (Yes, I will work harder NOT to lose any more! Lol!)"


Rating 10/10
5/5
modified review posted

"easy used site, very good choice and price. Delivry is very fast"


Rating 4/10
2/5
modified review posted

"I haven't gotten any conformation from Zenni about my order. I have also ordered glassed from another site and am expecting the glasses by 27th of May. One of our friend was raving about Zenni but I would not recommend it to anyone."


Rating 10/10
5/5
modified review posted

"I received my glasses today. They are great and I'm so happy! I will be ordering again....soon (sunglasses). Thank you for providing a wonderful budget - friendly product!"


Rating 10/10
5/5
modified review posted

"I havent received the glasses as yet, but to date have great experience with previous glasses.

XX
"


Rating 10/10
5/5
modified review posted

"We love the ease of ordering and how quickly the glasses arrive. Fit perfectly."


Rating 10/10
5/5
modified review posted

"I always use Zenni. I have for the last 3 years. They always make me excellent glasses. I have had them checked by my optometrist twice now and they are always perfect! Great value for money. "


Rating 6/10
3/5
modified review posted

"Haven't received the glasses yet."


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Zenni Optical is a Merchant Member! Learn more

Zenni Optical is a merchant member
Zenni Optical participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 1,838 merchant members.