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Stores > Zenni Optical
  • Zenni Optical Zenni Optical Elite Status
    • ADDRESS
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      GENERAL PHONE
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      FAX
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    • SUPPORT EMAIL
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      SUPPORT PHONE
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    Payment options

    • option not available Visa / Mastercard
    • option not available American Express
    • option not available Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer
    • option not available Apple Pay
    • option not available PayPal

    Shipping options

    • option not available UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery
    • option not available Digital Delivery
    • option not available Amazon Prime

    Online Ordering

    • option not available Online Ordering
    • option not available Online Ordering Tracking
    • option not available Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security

    Other

    • option not available International Order
    • option not available Customer Info. Confidential
    • option not available Customer Support
    • option not available RMA Required
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  • Review History & Profile See full Rating history

    Product & services pricing --/10
    Chance of future purchase: --/10
    Shipping & packaging: --/10
    Customer service: --/10
    Return/Replacement policy: --/10
Voice your opinion! Review Zenni Optical by clicking a star below.
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Verified Customer
Rating 10/10
5/5
2017-08-21

Great for the price

"Great for a mom of 2 toddlers. My oldest broke my glasses so i reordered them in about 30 seconds. "


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Verified Customer
Rating 8/10
4/5
2017-08-21

Good quality, but...

"My new sunglasses are perfect fitment and style I wanted, but give me a sick feeling when I put them on. Takes a couple hours to get eyes adjusted to."


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Verified Customer
Rating 10/10
5/5
2017-08-21

Awesome customer service

"My framed had broken and we're replaced at no charge!! Thanks"


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Verified Customer
Rating 10/10
5/5
2017-08-21

exactly as advertised

"Can see better than old glasses."


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Verified Customer
Rating 10/10
5/5
2017-08-21

good & fast

"very intuitive portal making the buying process simple"


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Verified Customer
Rating 10/10
5/5
2017-08-21

Superb!

"I fell upon Zenni before it really seemed to "blow up". My experience has always been great, but the company keeps getting better and better each time I order. The quality and price of the glasses keeps me coming back again and again. Thank you for what you do!"


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Verified Customer
Rating 4/10
2/5
2017-08-21

Prescriptions not correct, very limited return policy.

"I have ordered a number of glasses, and unfortunately, about 1/4 are just plain wrong.
For some reason, particularly for the left eye.
Calling to return, going to the post office to mail, etc., makes returns difficult.
"


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Verified Customer
Rating 10/10
5/5
2017-08-21

Zenni is the best

"Given the ease of purchase and quality of the product, I am more than happy with Zenni's product and service."


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Verified Customer
Rating 6/10
3/5
2017-08-21

Something wrong with the lenses

"The ordering and everything was great, The shipment was quite fast. But...
But there is something wrong with the lenses. In fact,I can't wear the glasses.
In the outdoor it seems almost ok, but at the indoor - it's truly impossible. impossible to read or look at the PC screen.
I took prescriptions of my existing glasses.
"


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Verified Customer
Rating 10/10
5/5
2017-08-21

Good glasses fair price

"Online buying options easy to use and quick delivery."


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Verified Customer
Rating 10/10
5/5
2017-08-21

i't's much more then I expected, thank you!

"i see better than before!
one thing that can increase me satisfaction is lower price for prism , maybe different way to pricing it because it's very expensive
"


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Verified Customer
Rating 8/10
4/5
2017-08-21

Easy to use

"Site was very intuitive, ordering process quick and easy, delivery came quickly. I ordered two sets of glasses, and the graduated prescription came out wonky, but the single-vision ones were great and the frames were attractive. "


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Verified Customer
Rating 10/10
5/5
2017-08-21

Awesome

"Love the new look and the fit is great!"


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Verified Customer
Rating 10/10
5/5
2017-08-21

Always Great!

"Even when I had a shipping problem they were quick to correct!"


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Verified Customer
Rating 10/10
5/5
2017-08-21

Good deals

"I'm not to write reviews,but this company is dedicated and work hard to ensure your order is correct and they also deliver quality frames at an affordable rate
I plan to buy more prescription glasses soon!
"


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