We have detected that javascript is currently disabled. To get the fullest experience from our site we suggest enabling javascript. If you have any issues using our site please contact us.

e.g. Such as Newegg | browse by category or see best/worst

Stores > Zenni Optical

Ratings & Trust

Your trust is our top concern

Did you know businesses can't pay to alter or remove their reviews from ResellerRatings. When merchants become a merchant member, they have the ability to survey their customers, however cannot ask for positive reviews. Find out how our ratings for a business is calculated. Learn more.

×

Organizing your Reviews

You can now organize your reviews and your content. Click on the button to start tagging your reviews. When you press enter, you'll automatically add a tag. To delete a tag, simply press . When you start organizing and tagging your reviews you'll be able to start searching by your tag categories, get notifications when content is added to the category and soon, get insights on those categories. You'll be able to pull analytics across various keyword tags! Manage your Tags here.

  • Zenni Optical Zenni Optical Elite Status
    • Address: n/a
    • Contact: n/a
    • Phone: n/a
    • Customer Support: n/a
    • Business Hours: n/a
    • Fax: n/a

    Payment options

    • option not available Visa / Mastercard
    • option not available American Express
    • option not available Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery

    Online Ordering

    • option not available Online Ordering
    • option not available Online Ordering Tracking
    • option not available Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security

    Other

    • option not available International Order
    • option not available Customer Info. Confidential
    • option not available Customer Support
    • option not available RMA Required
    • checkmark icon Review Guard
    • checkmark icon Customer Notification For Publicly Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 9.24/10 9.24/10
    Chance of future purchase: Rating 9.22/10 9.22/10
    Shipping & packaging: Rating 8.94/10 8.94/10
    Customer service: Rating 8.94/10 8.94/10
    Return/Replacement policy: Rating 8.65/10 8.65/10

77,119 Customer Reviews

No Avatar

Verified Customer
Rating 10/10
5/5
2016-08-23

By far best on the web!

"I've ordered glasses online before but Zenni's quality, updated info throughout, and Shipping was by far a ton better than some of the others. The glasses feel more solid & not as cheap."


No Avatar

Verified Customer
Rating 10/10
5/5
2016-08-23

Sunglasses that actually meet a girl's needs!

"I am 23 years old. I was not looking for grandma sunglasses. I had searched EVERYWHERE to find some cute, wearable, in-fashion sunglasses that weren't too big for my little head and could have my prescription placed in them. I also didn't want to spend an arm and a leg. The only place I could find them was your store. They came in quick (I was going away and wanted them for that), in perfect condition. I would 100% order again from them and refer to a friend. "


No Avatar

Verified Customer
Rating 2/10
1/5
2016-08-23

Defective lens

"Yesterday I received the glasses and left eye lens unfortunately not the right size, see blurred.
I checked with my other pair of eyeglasses same number and everything is fine.
"


No Avatar

Verified Customer
Rating 10/10
5/5
2016-08-23

Eyeball

"The glasses came in a timely fashion and the new script was perfect.
"


No Avatar

Verified Customer
Rating 10/10
5/5
2016-08-22

Great glasses, delivered quickly, Nice quality and best pricing. Thank you.

"We found Zenni Optical on line, needing new glasses. The pricing was so good we decided to order 2 pair for each of us. We have been delighted with the quality of the frames and lenses, the durability and stylishness. Thank you.
"


No Avatar

Verified Customer
Rating 4/10
2/5
2016-08-22

Returned and re-ordered

"So they messed up. I got a one time 100% store credit. I re-ordered a whole new pair and they are still wrong.I am so disappointed. To much money down the drain."


No Avatar

Verified Customer
Rating 10/10
5/5
2016-08-22

Fast shipping, and trendy glasses!

"When I ordered these glasses, I didn't anticipate much. I was surprisingly satisfied with them. Cute glasses, not too big. Prescription was accurate. I will definitely order from zenni from now on!"


No Avatar

Verified Customer
Rating 10/10
5/5
2016-08-22

quick and easy love

"ordering was easy and shipping was quick. Will be buying all needed glasses from zenni "


No Avatar

Verified Customer
Rating 4/10
2/5
2016-08-22

I am not happy

"I am having trouble with my new glasses this time. The plastic pieces are irritating my eyes and the reading layer of the trifocals don't seem right. "


No Avatar

Verified Customer
Rating 10/10
5/5
2016-08-22

great service

"It was a great last service price was very competitive I like shopping and then the products are pretty decent they have a large variety to choose from the product was she very fast I was surprised to get it back quickly that's a big deal for me and the Product isPretty good"


No Avatar

Verified Customer
Rating 10/10
5/5
2016-08-22

Quick, easy, crystal clear!

"I love my new glasses! The turquoise frames are pretty and the graduated bifocals work perfectly. I plan to order several more frames to match my wardrobe. All this for much less than I used to pay!"


No Avatar

Verified Customer
Rating 10/10
5/5
2016-08-22

Great Shades!

"Very pleased with my new sunglasses. Fit perfectly and received my order earlier than expected. Good job! And the price cannot be beat!"


No Avatar

Verified Customer
Rating 10/10
5/5
2016-08-22

Wow

"Wow wow wow wow wow wow wow wow"


No Avatar

Verified Customer
Rating 10/10
5/5
2016-08-22

Saved a bundle on sunglasses

"I needed new prescription sunglasses. Ordered some from Zenni, and got them quickly. The new sunglasses do the job just fine, for a lot less than I paid last time."


No Avatar

Verified Customer
Rating 10/10
5/5
2016-08-22

Awesome cute.glasses

"Loved both pair of the glasses i ordered. So far they out rank others that i have purchased in past. The fit was just right. "


Ratings Calculation Change
Learn about Our Reviews

Share Zenni Optical's store rating

Zenni Optical is a Merchant Member! Learn more

Zenni Optical is a merchant member
Zenni Optical participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 2,517 merchant members.