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Stores > Zenni Optical
  • Zenni Optical Zenni Optical Elite Status
    • ADDRESS
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    • BUSINESS HOURS
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      GENERAL PHONE
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      FAX
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    • SUPPORT EMAIL
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      SUPPORT PHONE
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    Payment options

    • option not available Visa / Mastercard
    • option not available American Express
    • option not available Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer
    • option not available Apple Pay
    • option not available PayPal

    Shipping options

    • option not available UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery
    • option not available Digital Delivery
    • option not available Amazon Prime

    Online Ordering

    • option not available Online Ordering
    • option not available Online Ordering Tracking
    • option not available Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security

    Other

    • option not available International Order
    • option not available Customer Info. Confidential
    • option not available Customer Support
    • option not available RMA Required
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  • Review History & Profile See full Rating history

    Product & services pricing Rating 9.07/10 9.07/10
    Chance of future purchase: Rating 8.83/10 8.83/10
    Shipping & packaging: Rating 8.43/10 8.43/10
    Customer service: Rating 8.47/10 8.47/10
    Return/Replacement policy: Rating 7.95/10 7.95/10
Voice your opinion! Review Zenni Optical by clicking a star below.
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Verified Customer
Rating 10/10
5/5
2017-04-23

Perfect!

"Very good quality sunglasses. Will surely order more!"


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Verified Customer
Rating 10/10
5/5
2017-04-22

fantastic!

"fast service and fast shipping, high quality glasses that get tons of compliments. love them!"


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Verified Customer
Rating 4/10
2/5
2017-04-22

Glasses

"Unhappy. Not what I expected."


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Verified Customer
Rating 10/10
5/5
2017-04-22

A long time satisfied customer.

"Since we started using your company many years ago, the quality of service, product have always maintained a high standard and we thank you for that. We will continue to be loyal customers and talk about you to anyone we meet who wears glasses. Thai you."


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Verified Customer
Rating 2/10
1/5
2017-04-22

Horrible

"Bought 3 pair 2 of them lens crappy. Contacted them and had me pay to ship back and then was told nothing was wrong with them. Yet there is a fog so thick on the lens you can't see!!! Will never order thru them again!!!"


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Verified Customer
Rating 10/10
5/5
2017-04-22

wonderful experience!

"Great prices, loved every pair I ordered! Highly recommend! Shipping is super cheap! Yes, prescription lenses are included, I even got sunglasses!"


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Verified Customer
Rating 10/10
5/5
2017-04-22

They fit perfectly much to my surprise

"I ordered inexpensive frames with sunglasses that fit my pupil-to-pupil distance and they fit and look great. At that price, I could replace them every three or four years and still be way ahead, moneywise, of those from COSTCO or Kaiser Vision Essentials."


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Verified Customer
Rating 10/10
5/5
2017-04-22

Repeat Buyer

"Love the prices and selections, and the prescription has been correct!"


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Verified Customer
Rating 6/10
3/5
2017-04-22

Good glasses, website not user friendly.

"I like your product, but the website is not so easy. Looking at different styles and colors can be difficult."


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Verified Customer
Rating 10/10
5/5
2017-04-22

Awesome!

"Zenni's website is always so easy to work with and its shipping is really fast! I own about 20 pairs and having been using them for years! Best glasses company ever! "


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Verified Customer
Rating 2/10
1/5
2017-04-22

Horrible customer service

"I accidentally put in the wrong prescription for my glasses and I tried to contact Zenni through their email customer service. I got a response in a day at first, but when I sent back an email asking for a RA number on April 11 they never responded and it's April 22. Not happy at all."


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Verified Customer
Rating 10/10
5/5
2017-04-22

Happy customer

"Love the price, quality, fit, look and service. Will order again!"


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Verified Customer
Rating 10/10
5/5
2017-04-22

Best for the money

"Great glasses for a fraction of what they cost at the eye doctor."


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Verified Customer
Rating 10/10
5/5
2017-04-22

Outstanding, fascinating

"Outstanding fascinating, very good and prompt and effective service, highly recommended"


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Verified Customer
Rating 10/10
5/5
2017-04-22

Excellent service

"I just love using Zenni. I never have to worry about losing my prescription because once I get one, I save it with Zenni. Then if I lose a set of glasses or anything, I can just go online and select my name and order something from my favorites. I know they'll be inexpensive and yet work great. My only complaint is that you can't browse based on color within materials/shapes. "


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