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Stores > ZenHotels.com
  • ZenHotels.com

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • ADDRESS
      19901
    •  
    • BUSINESS HOURS
      24 hours a day
      GENERAL PHONE
      1-888-933-7761
      FAX
      n/a
    • SUPPORT EMAIL
      support@zenhotels.com
      SUPPORT PHONE
      1-888-933-7761

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • option not available Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer
    • option not available Apple Pay
    • option not available PayPal

    Shipping options

    • option not available UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery
    • option not available Digital Delivery
    • option not available Amazon Prime

    Online Ordering

    • checkmark icon Online Ordering
    • option not available Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • checkmark icon Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • option not available RMA Required
    • checkmark icon Review Guard
    • checkmark icon Notified of Public Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.68/10 8.68/10
    Chance of future purchase: Rating 8.70/10 8.70/10
    Shipping & packaging: Rating 8.89/10 8.89/10
    Customer service: Rating 8.91/10 8.91/10
    Return/Replacement policy: Rating 8.57/10 8.57/10
Voice your opinion! Review ZenHotels.com by clicking a star below.
Rating 10/10
5/5
2017-10-19

Zenhotels is my favourite online hotel booking

"Indeed, ZenHotels.com is my favorite. The booking system here was very simple. I used this site to book a hotel several times. And after contacting the hotel, it is good to check the reservation. I have no complaints and after that there was no problem. Customer service was very useful. I would recommend them. Thank you"



Rating 10/10
5/5
2017-10-18

They're really fast, even in the night.

"I had to make an impromptu plan to travel to Germany, ain’t bosses the best? Thanks to my kid bro who told me to check Zen hotels. They have varieties of hotels in Berlin, and payment is in your country's currency. In less than 5 minutes, I had booked my hotel. "


Rating 2/10
1/5
2017-10-17

Stole my money!

"I booked through ZenHotels a hostel in Italy. Although I explicitly wrote that I will arrive late they approved the booking charged my money and then they called me at 10,30 pm when I landed that unfortunately the hostel does not support late check-in thus I have to book another one.

Never saw my money from this booking again.
"


Rating 10/10
5/5
2017-10-12

User Friendly

"Supportive and user friendly, easy to use and we found the right hotels. No issues with the hotels. Highly Recommended. "


Rating 10/10
5/5
2017-10-12

Outstanding Experience

"I have used ZenHotels and had zero problems. Each time the hotel had my reservations correct and the rates were better than I found on other sites.
"


Rating 10/10
5/5
2017-10-11

Absolutely satisfied

"Zenhotels.com is user friendly with highly responsive customer support. I have used this website several times and I have never for once encountered any problem. Highly recommended!"


Rating 2/10
1/5
2017-09-23

Fraud travel website

"They are frauds. They duped people of their money.

They list hotels at cheap rates to attract customers and then send a confirmation email but in reality the reservation is not confirmed from the hotel.

And then when you send emails and call their customer care centre they give this excuse “we are awaiting reply from our partners”

They are a bunch of frauds. Do not fall into their trap and get harassed.

I spent on many dollars worth of calls from India as it was international calls and send 20 mails but in vain.
"


Rating 10/10
5/5
2017-09-15

Outstanding

"My experience with ZenHotels was awesome, i booked online and immediately i received a confirmation mail. I really enjoyed my time at the hotel, the workers were very active and responsive. I am happy with the customer service i received. "


Rating 10/10
5/5
2017-08-30

Professional

"Their service is professional, and booking was as smooth as a breeze. When I called to confirm my booking, all things were ready. A+++!!!"


Rating 10/10
5/5
2017-08-23

Don't want to go home

"the hotel looked and felt as good as advertised. No complaints at all."


Rating 10/10
5/5
2017-08-23

I used to have issues booking hotels - but not anymore!

"Zenhotels is a go-to choice regarding hotel bookings. They helped me book my reservation and I didn't encounter any problem."


Rating 10/10
5/5
2017-08-22

Impressive service!!!

"Zenhotels.com is an impressively user-friendly hotel booking service. Simplified and effective website with excellent user interface. Highly recommendable!
"


Rating 10/10
5/5
2017-08-18

Zenhotels.com is a lifesaver!

"Zenhotels.com is a lifesaver! I managed to get an excellent offer from one of their many offers on their website! At the hotel, got exactly what I was looking for, a beautiful and relaxing vacation! Looking for great hotel offers? Look no further, Zenhotels.com is your answer!"


Rating 10/10
5/5
2017-08-15

Outstanding Experience!!!!!

"Really this website(ZenHotels.com) is my favorite. The booking system here was very easy. I used this website to book the hotel many times. And after contacting the hotel, everything was okay to check the booking. I have no complaints and there was no problem later. They customer care was very helpful. I would highly recommend them. Thanks "


Rating 10/10
5/5
2017-08-10

A much delighted trip

"Finding the best hotel is no more a problem with Zenhotels. I had an amazing trip. No complaints at all!"


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