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"Excellent Fast Service. Shipping cost a little on the high side but great product pricing"
"Overall it was a pretty good experience. There was a slight mix-up initially, because Google sent me to the new Zack Electronics website that was actually still under construction, so the order I placed there caused some confusion on the ZE end of things. But I was called directly on the phone, and we got the problem resolved immediately, and I was sent a link to the product on the actual current website, and I finished the order with no problem. The correct parts arrived in a timely fashion, and the only beef I have is a minor one. I paid $7.50 for shipping via USPS First Class mail - not even Priority - and the cost of the postage was printed right on the label on the padded envelope... $1.90. Now, I don't have a problem, per se, with marking up shipping costs, because someone has to be paid to do the work, and shipping materials aren't free; but at least add that tag "and handling" on there to alleviate the 'sting.' :-) I'm just glad to have found a place that stocks somewhat hard-to-find items at reasonable prices. Thanks Zack!"
"very good store excellent business"
"Every thing is parfect I got my stuff on time .service was verygood thanxx"
"I can honestly recommend this store. Great service."
"Great- received a follow up call to discuss out of stock items and possible replacements on my small order. Nice to deal with companies who care about the little orders as well as the big orders. Thanks."
"Didn't get tracking info."
"Product arrived and was correct. Thank you!"
"Best price, good order updates, quick delivery!"
"Its been 2 weeks and I have not received my order yet, despite receiving an email the next day that it had been processed and charging my credit card. I tried to contact Zack using their chat on the website but got no reply. If they don't reply to my email I'll have be forced to have the credit card company reverse the charge and find what I need somewhere else. UPDATE: Although my order was fumbled, Zack made a quick recovery! After I sent my email to Zack at night with my concern, I got an email early the next morning, then a phone call a couple hours later, and another email a couple hours after that with a package tracking number! They even slightly upgraded one of my cables to substitute for a backordered one to get it resolved right away. All items arrived a few days later. "
"Great Service, Excellent Price, Fast Shipping, Complete communication, VERY Satisfied, Will Shop Here again,Thank you, Chris A. for fulfilling my need for the communication radios."
" If I didn't already shop through Zack because of their great prices, their customer service would bring me back every time regardless of the price.I tried to make it to their offices by 5pm for a Will Call order and unfortunately I wasn't able to. I had called ahead though so they knew I was trying to make it. One of the employees ended up staying til 5:30 and meeting me at the door to get me my order, and in the process save me from a wasted trip and an extra 80 mile drive.I've placed a number of orders and they put up with my changes and hurried needs. Not only that, when they were unable to get the specific product requested they directed me towards one of your competitors just so that I could get what I needed.I'm not sure if they have great policies or just great people but whatever it is they have my business and that of anyone I can direct their way."
"I had been looking for a little device called an add-a-tap -- a female electric plug that clamps onto an electric zip cord and allows you to plug in another lamp, clock, etc. After searching the web, I found Zack Electronics. I called the company and spoke to a lovely lady by the name of Caroline. I described what I was looking for -- and (although they have not been made in 30 years), Zack had them in stock. I also purchased a spool of 18/2 brown zip electrical cord. Zack's prices are low and the quality of their products is high. I would highly recommend that you contact Zack Electronics if you are looking for hard-to-find or current electrical hardware and supplies!! Ask for Caroline."
"Very good. Website was very user friendly."
"Tech Support was extreamely helpful in helping me select the correct product for my needs. I got what I ordered FAST."
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