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posted Aug-02-2004 “YesMicro customers have not yet complained about our ability to speak and SPELL in English. I am concerned that one of our representatives might have been rude. And we do apologize if there was a troublesome accent from one of our representatives. I would dispute that we overbilled your order. Funds are held on authorization until we ship, and then we do bill. This is the usual practice. We always offer to replace items damaged in shipment, and it was your choice to have Asus to replace it and to pay to ship to them. We are working hard to offer fast, personalized service and sucessfully pack, ship, and service hundreds of orders/day. Sometimes there are inevitable problems, such as a damaged shipments from UPS or FedEx. Rest assured that our people are here to help! Please, be nice to them. ”
posted Aug-02-2004 “Wow. The recent reviewers are tough! The printer that was ordered was discontinued, and unfortunately we learned from the manufacturer only after the printer was on backorder for a long time. The Canon CP-200 was replaced by the CP-220. We did provide information on how to buy the discontinued printer for even less than we sold it at from a respected competitor: NewEgg.com.”
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posted Oct-08-2004 
![Share](javascript:share_rating({"review_body":"I purchased an Acer notebook through yesmicro.com. They had one of the better prices around during the time I was purchasing this notebook. I placed my order through their website and used a promo code for free shipping. Although the free shipping code was \u0022accepted\u0022, nevertheless I was charged for shipping. I have to admit though that their shipping charges were fair compared to other resellers who charges 3 to 4 times more. I opted for ground shipping, which according to the website was 3-5 days, instead I received my order 2 days later since I was located near one of their distribution sites. Yesmicro has a 24-48 hour \u0022processing\u0022 time.<br><br>I received an email for confirmation of the order and next day an email with the UPS tracking information. I was also called at work regarding the order but was told that \u0022it was a large order\u0022 but \u0022it was already approved\u0022. I was worried about trying to sell me \u0022extras\u0022 but that didn\u0027t happen.<br><br>The ordering process was straight forward, uneventful, and I received my order sooner than I expected. A very good experience. I would purchase from them again.","link":"http:\/\/www.resellerratings.com\/store\/YesMicro\/comment\/164550#comment164550","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/YesMicro.jpg","store_name":"YesMicro","username":"familydoc","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I desperately needed a new power supply, and after checking both pricewatch.com and resellerratings.com I decided to go with yesmicro. I ordered the PSU on Thursday @ 5:30PM EST or so with regular ground shipping (up to one week delivery) and the PSU showed up today at 2 PM. It\u0027s in perfect condition, shrink wrapped. Thanks yesmicro","link":"http:\/\/www.resellerratings.com\/store\/YesMicro\/comment\/55777#comment55777","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/YesMicro.jpg","store_name":"YesMicro","username":"emmdee","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"ordered a bunch of items and the total price was good. items delivered on time and all items were as advertised (no surprises). also, they didn\u0027t try to sell me anything else that i didn\u0027t order. they are reliable - will do business with again.","link":"http:\/\/www.resellerratings.com\/store\/YesMicro\/comment\/60982#comment60982","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/YesMicro.jpg","store_name":"YesMicro","username":"justabuyer","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"The products were shipped promptly and in good condition. I will do business with YesMicro again.","link":"http:\/\/www.resellerratings.com\/store\/YesMicro\/comment\/68599#comment68599","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/YesMicro.jpg","store_name":"YesMicro","username":"bull999999","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Outstanding service. Ordered CDRW Tuesday night. Arrived today, Thursday.","link":"http:\/\/www.resellerratings.com\/store\/YesMicro\/comment\/79472#comment79472","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/YesMicro.jpg","store_name":"YesMicro","username":"wsumrall","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I just bought an Epson C82 printer from yesmicro.com. I could have gotten it a few dollars cheaper elsewhere (which is unusual, since they generally offer the lowest prices I can find) but decided to order from them anyway based on past experience with their customer service. Placed the order online Sunday, got a phone call on Monday assuring me that price discrepancy in listed prices would be honored in my favor, and the printer arrived on Tuesday. My husband (a dyed-in-the-wool geek) and I do most of our shopping online, and this merchant is absolutely the best I\u0027ve found for customer service, fast delivery, and low prices. Even if they are a few dollars more than another vendor, I\u0027ll buy from yesmicro.com because of their customer service.","link":"http:\/\/www.resellerratings.com\/store\/YesMicro\/comment\/85748#comment85748","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/YesMicro.jpg","store_name":"YesMicro","username":"mamadillo","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Never ordered from YesMicro before. Simple order for a Belkin USB cable. Under $9 with shipping(shipping more than actual cable price although almost as low as you can get probably ship for). Fast delivery and exactly what I wanted. 3 days for delivery. I would use these folks again for sure. ","link":"http:\/\/www.resellerratings.com\/store\/YesMicro\/comment\/92669#comment92669","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/YesMicro.jpg","store_name":"YesMicro","username":"fredp.vt","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Good transaction, good price spped delivery, no complaints","link":"http:\/\/www.resellerratings.com\/store\/YesMicro\/comment\/111070#comment111070","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/YesMicro.jpg","store_name":"YesMicro","username":"Netplanetstudio","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I will never attempt to buy anything from this site again. Their low internet price was soon backordered on the item I purchased. I waited over 2 months for a photo printer that was \u0022in-stock\u0022 at the time of my purchase. After numerous email messages of when the item was going to be shipped, I received an email saying that they could not keep backorder purchases for more than one month. If I wanted my printer, I would need to re-order the item. Of course the special was no longer going on. ","link":"http:\/\/www.resellerratings.com\/store\/YesMicro\/comment\/138084#comment138084","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/YesMicro.jpg","store_name":"YesMicro","username":"kdw038","rating":"1"}, "single");){kind=link}
"My dealings with Yes Micro have been going for over three years and they have all gone great. But, as of recently the last transaction was THE WORST EXPERIENCE that I have been through with ANY online purchase. They first billed my debt card for WAY more than I agreed to. They didn’t take the money but the charged my account for more than was purchased. As we all know when a purchase is charged to an account they bank holds the money. I called yes micro about this and how it ties up my funds. They seem to use cheep labor now and not to seem racist but I live in America and speak English. Seems when I call a company in America the person on the other end should speak English? They spoke very bad English and to top it of the person was down right rude as hell to me. I emailed the person in charge and of course he defended his employees. O-well. The charge was eventually release off my account and the funds where then available. I cancelled my order for the PC tower but they already shipped the Motherboard back. I went ahead and accepted that charge. Then to my SHOCK I get the motherboard. Those that know a motherboard comes in a rather small rectangle box that is no more than 5 inches thick. Well, they shipped the motherboard in a box that was 12 x 12 and the packaging inside was get this one piece of newspaper. The box of course was crushed and the motherboard had gone threw a demolish in derby by the time it got to me. Well I my new system together and all was working for 3 days. You guessed it by now the motherboard crashed/stopped booting/ hung with no post (power on self-test). Thank god it was an Asus cause they instantly gave me a RMA number to ship it back to them. Of course I got to pay the 11.30 to get it to them and I have my POS computer to keep using until I get the motherboard back the Yes Micro destroyed with the shady service and Horrid customer service. I told the owner/ boss about the shipping and get this HE BLAMED UPS for the crushed box. Of course the box got crush it had nothing in it to hold it together other than a motherboard. AHHHH bad business there is nothing more frustrating for the consumer. If you want computer or technical hardware STAY AWAY FROM YES MICRO. They have gone VERY BAD.
*** NEW EGG **** excellent service and support
*** TIGAR DIRECT **** excellent service and support
The extra couple of dollars is WELL WORTH the time it takes purchasing beat up equipment from circus acts like Yes Micro.
By the way before they can come back with some remark that I should have called them.
I DID and THEY DID NOTHING BUT MAKE EXCUSES FOR THE INCOMPTENT SERVICE THEY NOW OFFER. If you decide to ever use this OUT(UN) fit company GOOD LUCK and remember I TOLD YOU SO."