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"Just got my order from YesAsia today! :D (I placed the order a week and a half ago, and the expected shipping time was up to 14 days. I'm pleasantly surprised!) My order arrived in excellent condition, and it was precisely as described. I'm absolutely thrilled!
A few notes to potential customers (I'm from the U.S., so my observations may not apply to all):
1. My yesasia order status showed as "Processing Payment" for a few hours (I paid with PayPal). 2. After my payment cleared, my order appeared as "waiting for stock." (There was no indication on the product page that the item wasn't immediately available). 3. Due to the "waiting for stock" issue, it took 6 days for me to receive a tracking number.
Bottom line is, YesAsia could improve in terms of informing customers of stock issues, but I still rate my experience with them very highly. :)"
"I recently ordered from them and i love them... well despite the negative reviews... My order came less than 2 weeks. Nice packaging and everything. I've been tracking my order from their website and after i saw "shipped", I never got a tracking number which worried me. I waited patiently for the tracking number and eventually got nervous after 5 days it was shipped. I emailed their customer service and got a response the next day (automatic) in which they reassured me that it is coming. Now that the package came its never been sweeter!"
"the prices here are relatively high, and the shipping is slow. I got the japanese ps3 game here after waiting for almost 2 months. It has some hard to find items from asia, but I am not really happy about them."
"The majority of bad reviews on here are related to customer service. I'm giving a positive review because thankfully I didn't have to deal with customer service since nothing went wrong. I received my package in less than 2 weeks, which is the fastest I've ever seen since most of the things I buy from China take at least 4 weeks, since it's free shipping. I bought 2 CDs which came packed in bubble wrap and they were in excellent condition. I also like the free Japan toy that they offer. I'm so glad I decided to go with yesasia despite the negative reviews. :)"
"I wished that I had found this before I order from them... this is a terrible merchant. Nowhere on their web site listed the book that I purchased for gift was actually shipping from HK. When I contacted them regarding the book, ordered 11/27/2011.. they basically inform me that it was shipping from HK on 12/02/2011 & still w/i the 6-14 business day shipping period. WHY WOULD I NEED A X'MAS GIFT WHICH ARRIVE AFTER X'MAS???? The best part? I can't even cancel or return the order!! WHY? BECAUSE IT IS A BOOK!!! "
"This company has just tried to hack my account for items that were not ordered from them, we ordered hats still have not recvd them but yet they are trying to charge my crdit card over $ 400.00 for electronics, in addition I rcvd two other emials from companys I have never heard of also confirming that my electronics order is being processed in total exceeding almost $ 1,000 "
"got my figure completely crashed and broken, and the CD's are not playable. the delivery took 6 weeks and they respond my emails very late and unprofessional. i won't buy here again"
"I bought the Singapore hit TV Serial "The Little Nonya" cos it was on discount and much cheaper than other websites. I was so excited I ordered it immediately without checking out reviews of Yesasia, and thought that I would probably receive my DVD weeks later, or not at all, or with problem.
However, I got my DVDs today (less than 2 weeks). It was wrapped in a big plastic courier bag with 3 layers of bubblewrap, and the box holding the DVDs was wrapped in plastic as well (ie, brand new). I just checked some of the discs and they look great.
I would say either I am very lucky, or yesasia has improved. Either way, I'm happy!"
This review was modified by Bimbogirl on May 31 2011 10:01:17 PM
"got only 1 of the 3 CD's I purchased, and it has crack on the box. emailed them and no respond for 2 days, kinda disappointing and I won't return for this store. "
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posted Mar-20-2012 
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![Share](javascript:share_rating({"review_body":"I recently ordered from them and i love them... well despite the negative reviews... My order came less than 2 weeks. Nice packaging and everything. I\u0027ve been tracking my order from their website and after i saw \u0022shipped\u0022, I never got a tracking number which worried me. I waited patiently for the tracking number and eventually got nervous after 5 days it was shipped. I emailed their customer service and got a response the next day (automatic) in which they reassured me that it is coming. Now that the package came its never been sweeter!","link":"http:\/\/www.resellerratings.com\/store\/YesAsia\/comment\/1362515#comment1362515","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/YesAsia.jpg","store_name":"YesAsia","username":"rwarrs","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"the prices here are relatively high, and the shipping is slow. I got the japanese ps3 game here after waiting for almost 2 months. It has some hard to find items from asia, but I am not really happy about them.","link":"http:\/\/www.resellerratings.com\/store\/YesAsia\/comment\/1297887#comment1297887","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/YesAsia.jpg","store_name":"YesAsia","username":"efish","rating":"2"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"The majority of bad reviews on here are related to customer service. I\u0027m giving a positive review because thankfully I didn\u0027t have to deal with customer service since nothing went wrong. I received my package in less than 2 weeks, which is the fastest I\u0027ve ever seen since most of the things I buy from China take at least 4 weeks, since it\u0027s free shipping. I bought 2 CDs which came packed in bubble wrap and they were in excellent condition. I also like the free Japan toy that they offer. I\u0027m so glad I decided to go with yesasia despite the negative reviews. :)","link":"http:\/\/www.resellerratings.com\/store\/YesAsia\/comment\/1155997#comment1155997","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/YesAsia.jpg","store_name":"YesAsia","username":"starryx","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I wished that I had found this before I order from them... this is a terrible merchant. Nowhere on their web site listed the book that I purchased for gift was actually shipping from HK. When I contacted them regarding the book, ordered 11\/27\/2011.. they basically inform me that it was shipping from HK on 12\/02\/2011 & still w\/i the 6-14 business day shipping period. WHY WOULD I NEED A X\u0027MAS GIFT WHICH ARRIVE AFTER X\u0027MAS???? The best part? I can\u0027t even cancel or return the order!! WHY? BECAUSE IT IS A BOOK!!! ","link":"http:\/\/www.resellerratings.com\/store\/YesAsia\/comment\/1021763#comment1021763","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/YesAsia.jpg","store_name":"YesAsia","username":"wenchi04","rating":"1"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Canceled my order, But did not refund my money. So glad I use Paypal. Dont use them Dont order from them Big waste of time","link":"http:\/\/www.resellerratings.com\/store\/YesAsia\/comment\/1021273#comment1021273","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/YesAsia.jpg","store_name":"YesAsia","username":"vsunicorns9000","rating":"1"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"This company has just tried to hack my account for items that were not ordered from them, we ordered hats still have not recvd them but yet they are trying to charge my crdit card over $ 400.00 for electronics, in addition I rcvd two other emials from companys I have never heard of also confirming that my electronics order is being processed in total exceeding almost $ 1,000 ","link":"http:\/\/www.resellerratings.com\/store\/YesAsia\/comment\/860395#comment860395","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/YesAsia.jpg","store_name":"YesAsia","username":"ripoffs","rating":"1"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"got my figure completely crashed and broken, and the CD\u0027s are not playable. the delivery took 6 weeks and they respond my emails very late and unprofessional. i won\u0027t buy here again","link":"http:\/\/www.resellerratings.com\/store\/YesAsia\/comment\/852773#comment852773","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/YesAsia.jpg","store_name":"YesAsia","username":"jesster","rating":"1"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I bought the Singapore hit TV Serial \u0022The Little Nonya\u0022 cos it was on discount and much cheaper than other websites.<br>I was so excited I ordered it immediately without checking out reviews of Yesasia, and thought that I would probably receive my DVD weeks later, or not at all, or with problem.<br><br>However, I got my DVDs today (less than 2 weeks). It was wrapped in a big plastic courier bag with 3 layers of bubblewrap, and the box holding the DVDs was wrapped in plastic as well (ie, brand new). I just checked some of the discs and they look great.<br><br>I would say either I am very lucky, or yesasia has improved. Either way, I\u0027m happy!","link":"http:\/\/www.resellerratings.com\/store\/YesAsia\/comment\/773694#comment773694","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/YesAsia.jpg","store_name":"YesAsia","username":"Bimbogirl","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"got only 1 of the 3 CD\u0027s I purchased, and it has crack on the box. emailed them and no respond for 2 days, kinda disappointing and I won\u0027t return for this store.<br>","link":"http:\/\/www.resellerratings.com\/store\/YesAsia\/comment\/769254#comment769254","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/YesAsia.jpg","store_name":"YesAsia","username":"jessylet","rating":"2"}, "single");){kind=link}
"Just got my order from YesAsia today! :D (I placed the order a week and a half ago, and the expected shipping time was up to 14 days. I'm pleasantly surprised!) My order arrived in excellent condition, and it was precisely as described. I'm absolutely thrilled!
A few notes to potential customers (I'm from the U.S., so my observations may not apply to all):
1. My yesasia order status showed as "Processing Payment" for a few hours (I paid with PayPal).
2. After my payment cleared, my order appeared as "waiting for stock." (There was no indication on the product page that the item wasn't immediately available).
3. Due to the "waiting for stock" issue, it took 6 days for me to receive a tracking number.
Bottom line is, YesAsia could improve in terms of informing customers of stock issues, but I still rate my experience with them very highly. :)"