3/5

posted Feb-01-2012

"I don't have too bad experience with yesasia yet not too good. Just that their processing time is super slow, took 3 weeks to fill what I ordered, and another 1 month for the delivery. the price is much higher but sometimes I can get rare items here."

comment on review | report?

Is this review?.. Helpful | Cool Share review

5/5

posted Jan-13-2012

"The majority of bad reviews on here are related to customer service. I'm giving a positive review because thankfully I didn't have to deal with customer service since nothing went wrong. I received my package in less than 2 weeks, which is the fastest I've ever seen since most of the things I buy from China take at least 4 weeks, since it's free shipping. I bought 2 CDs which came packed in bubble wrap and they were in excellent condition. I also like the free Japan toy that they offer. I'm so glad I decided to go with yesasia despite the negative reviews. :)"

comment on review | report?

Is this review?.. Helpful | Cool Share review

1/5

posted Dec-17-2011

"I wished that I had found this before I order from them... this is a terrible merchant. Nowhere on their web site listed the book that I purchased for gift was actually shipping from HK. When I contacted them regarding the book, ordered 11/27/2011.. they basically inform me that it was shipping from HK on 12/02/2011 & still w/i the 6-14 business day shipping period. WHY WOULD I NEED A X'MAS GIFT WHICH ARRIVE AFTER X'MAS???? The best part? I can't even cancel or return the order!! WHY? BECAUSE IT IS A BOOK!!! "

comment on review | report?

Is this review?.. Helpful | Cool Share review

1/5

posted Dec-16-2011

"Canceled my order, But did not refund my money. So glad I use Paypal. Dont use them Dont order from them Big waste of time"

comment on review | report?

Is this review?.. Helpful | Cool Share review

1/5

posted Sep-07-2011

"This company has just tried to hack my account for items that were not ordered from them, we ordered hats still have not recvd them but yet they are trying to charge my crdit card over $ 400.00 for electronics, in addition I rcvd two other emials from companys I have never heard of also confirming that my electronics order is being processed in total exceeding almost $ 1,000 "

comment on review | report?

Is this review?.. Helpful (1) | Cool Share review

1/5

posted Aug-29-2011

"got my figure completely crashed and broken, and the CD's are not playable. the delivery took 6 weeks and they respond my emails very late and unprofessional. i won't buy here again"

comment on review | report?

Is this review?.. Helpful (1) | Cool Share review

5/5

posted May-31-2011

"I bought the Singapore hit TV Serial "The Little Nonya" cos it was on discount and much cheaper than other websites.
I was so excited I ordered it immediately without checking out reviews of Yesasia, and thought that I would probably receive my DVD weeks later, or not at all, or with problem.

However, I got my DVDs today (less than 2 weeks). It was wrapped in a big plastic courier bag with 3 layers of bubblewrap, and the box holding the DVDs was wrapped in plastic as well (ie, brand new). I just checked some of the discs and they look great.

I would say either I am very lucky, or yesasia has improved. Either way, I'm happy!"

This review was modified by Bimbogirl on May 31 2011 10:01:17 PM

comment on review | report?

Is this review?.. Helpful | Cool Share review

2/5

posted May-25-2011

"got only 1 of the 3 CD's I purchased, and it has crack on the box. emailed them and no respond for 2 days, kinda disappointing and I won't return for this store.
"

comment on review | report?

Is this review?.. Helpful (1) | Cool (1) Share review

1/5

posted Feb-05-2011

"Do not order from yesasia who should be name nooasia, there is no way of tracking if you use standard shipping and my order was has not arrived, i dont think it will ever arrived i have since order from another retailer. If my order does arrived i am returning it and hoping for a refund. "

This review was modified by mike10191 on February 05 2011 06:19:05 PM

comment on review | report?

Is this review?.. Helpful (1) | Cool (2) Share review

3/5

posted Jan-29-2011

"ONLY BUY FROM THEM IF YOU ABSOLUTELY NEED TO!

I desperately wanted to get a new phone to replace my broken one but the phone that I wanted wasn't available at all reputable British retailers- online and in store (they had all sold out/discontinued), so I bought the phone from YesAsia.com and calculated that buying the phone from here would be cheaper anyway.
But there were quite a few problems from this company. First of all, their customer support line covers awkward hours e.g. from midnight - 8am Monday - Fridays so it was hard to get a hold of someone when I needed some queries/question answered. Despite that, when I did get a hold of customer services, they were very helpful and had answered all my questions/queries.

My order was also delayed as the company didn't believe that I was the rightful card-holder which then involved me sending a lot data just to prove them that I was the rightful card-holder (which thankfully I had a good quality digital camera otherwise I would've never have received my parcel

The shipping costs were just ridiculous! The website had stated that products over a certain amount of money could be eligible for for free shipping which the phone was eligible for in terms of cost but when I looked in the terms and conditions, mobile phones were the only products that were excluded from this term which annoyed me and the product was only eligible for "Express delivery only" (not even standard delivery) so I couldn't even choose my shipping preferences. I had none! The forced shipping cost was very pricey indeed!

The seller also offers to reimburse you for VAT charges on any product if you live in the UK or Germany except for high value goods such as mobile phones...then what's the point in that? Not a good benefit at all!


Plus today (being a first time online buyer for products from abroad), I received an invoice from the delivery company of the parcel to pay the VAT and Administration charges that I thought was included in the price which has cost me more than I thought for this phone altogether. And what's more...Amazon have now received more of the phone that I wanted in stock along with a 3 year optional guarantee that would have been so much cheaper had I waited just 1 month longer (but wanted to get the phone in time for xmas to beat the VAT increase- how ironic. I had also thought that the phone would never come back in stock to Amazon and therefore resorted to this website as a last resort)as that deal is cheaper than the phone that I got plus the 1-year dodgy termed guarantee from this supplier.

At least the product came safely and is working and is in blue (which is a colour that's hard to find in this phone and is usually found in red I guess that's the only upside)even though I wouldn't say that the phone is what I expected completely and is worth what I paid overall.


In conclusion, do not buy from this seller unless you really have to! "

This review was modified by veena777 on January 29 2011 02:38:51 AM

comment on review | report?

Is this review?.. Helpful | Cool Share review