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yellowbeephoto.com

Consumer Electronics

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--/100 (6-month rating)
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All Customer Reviews (47)

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Rating 2/10 1/5
modified review posted Feb-28-2007

"Run! Do not order from this company! I ordered a camera 9 days ago. I promptly received an email stating my order was being processed. THEN I received an email stating that I had to call back with my "billing information." When I FINALLY reached someone, it was just a ploy to try to sell more product. My order has been listed as "will ship" since then. I can't reach ANYONE to find out when it might ship. I've called countless times and wasted hours on hold. I have emailed 3 times and gotten no response. I can't even CANCEL the order because you have to talk to customer service and get a cancellation number. H-E-L-L-O! If I could reach customer service I might not want to cancel my order. Do yourself a favor. DO NOT BUY FROM THIS COMPANY!!! It reeks of S-C-A-M."

Rating 2/10 1/5
modified review posted Nov-27-2006

"A complete fraud. Also operates as digitalshopcart - Just like the reviewers before me said. They show the lowest prices, ask you to call back to verify billing details, try to sell you overpriced accessories, and cancel your order if you dont. Its a big scam. Definitely, do not buy from here."

Rating 2/10 1/5
modified review posted Feb-26-2007

"My girlfriend bought a camera from this store last on sunday 2/18/2007 and paid for 3 day shipping so it would be here on 2/21/07 for my birthday and they even were able to upsell her a extra battery. Well wednesday came and no camera. She called and they said it was still being processed and were very rude. They said it would ship thursday and they would overnight it so it would be here friday. Nope wrong again it shipped friday and came saturday. She was finally happy to give me my present well when I opened the box the entire order was wrong. She ordered an olympus camera and there was a cheaper canon in the box and instead of the extra battery there was a cheap memory card. I tried to call them to straighten this out cause she was tired of dealing with them, but no they dont take calls on the weekend like you would expect them to. only on certain hours during the week. So I sent an email to sales and cust serv. and still havent heard back so their manager is going to get an ear full from me today. DO NOT BUY FROM THEM!"

Rating 2/10 1/5
modified review posted Nov-25-2006

"FRAUD! This is a complete scam, as revealed at the following site. They have not been in business for 21 years, there is no Gold Award, there are no international warehouses. There isn't even a storefront as shown on the front page of the site. AVOID!!!
http://donwiss.com/pictures/BrooklynStores/h0251.htm
"

modified review This review was modified by brokelyn on December 05 2006 10:10:20 PM
Rating 2/10 1/5
modified review posted Nov-27-2006

"they list the camera as in stock and on the phone it in stock but they pressure you to buy other accessory's from them but i didn't want to and asked how long it would take to get the camera and they said about 3 days. then i get an email saying the its out of stock and the order is canceled."

Rating 2/10 1/5
modified review posted Jan-18-2007

"WARNING – DO NOT BUY FROM THIS COMPANY -- This company is NOT a member of the Better Business Bureau and I suspect it is because they know they will receive complaints from their deceptive and fraudulent trade practices. After dealing with them, I have to assume that this is because they are running a scam business. Their camera accessories are way overpriced (a basic camera bag costs $15-20 everywhere else and they charge $60), and their base cameras are underpriced. This place seems to be running the classic bait & switch operation.

I am convinced that this company must post all of these positive comments themselves because all of the negative comments are consistent with what I encountered with this company.

Also, this company’s website shows a picture of a nice looking store, but when you look closer, you will note that the building is computer generated. Also their website has a picture of the inside of the store that shows a huge building with conveyer belts, which I suspect was borrowed from somewhere else on the Internet. The final proof is when you search for information about this company, you discover that they operate under several fronts such as Yellow Bee Photo (YellowBeePhoto.com), All Star Distributions (AllStarDist.com), a.k.a. DigitalShopCart.com, a.k.a. Amazing Tomato Headquarters (AmazingTomato.com). Apparently YellowBee shares a fax with Digital Shopcart. Also some emails from Yellow Bee comes from ilan@allstardist.com (they seems to have fixed this red flag) Yellow Bee's address on PriceGrabber is the 177B address, and Allstardist.com is registered at the 177B address. You can see a picture of the REAL yellowbee location at http://donwiss.com/pictures/BrooklynStores/h0251.htm

Like the other comments complaining about this company, I ordered a camera from Yellowbee online through their website and immediately received a confirmation email. When I checked on the status, it was real vague “in process” so I called and emailed multiple times to see what was going on. I never received any return phone calls and the only email I received indicated that I need to call them in order to verify my billing information BEFORE my order may be processed.

I tried to call and email multiple times in order to allow this verification, but they kept dodging me. They never returned emails or calls even though I warned that I was not happy with their service and I was considering canceling my order.

I discovered all of the complaints AFTER I started having problems and I realized that I was in the process of them about to try and upsell me, so I cancelled my order. I am convinced that they probably never even had this camera in stock and just have these killer deals on the web to lure in people so they can sell other stuff. Although I have gotten through to humans a couple times (after long waits) they promptly transferred me to either extension 406 or 407 which is NEVER answered by a human. Also, when I demanded to speak to a manager, I got some song and dance about how I need to talk to someone in this other department and they quickly transferred me before I had a chance to say anything. Their website says “very easy to reach a manager directly” but I have a sneaky suspicion that this is an operation run by a handful of people out of the hole-in-the-wall office front. I expect that they fabricate all of the positive reviews so that their overall rating is high enough to make it seem legitimate and to bury the negative reviews (which ALL seem to be very consistent in the details of the complaints). Also, please note that although this website claims to have “millions” of customers, it only has about 100 comments on Pricegrabber.com and all of those comments are from August 2006 to the present (indicating that this company has not been around long).

Please pay the extra couple of dollars to shop elsewhere. It is not worth the headaches that you will have just to TRY and save $20.
"

No Avatar
Rating 2/10 1/5
modified review posted Dec-12-2006

"Ordered Canon SD630 digital camera. Next day received e-mail to call to confirm billing info. I tried to reach them for 3 days. After several sessions of waiting on hold for 30-45min, someone actually answered the phone. Told me He had to transfer to me to the verifing dept. I asked to speak to his supervisor and of course that never happened. So I immediately e-mailed that I wanted to cancel my order. Guess what-I got an answer within hours that they would cancel my order. This site should be banished."

Rating 2/10 1/5
modified review posted Feb-07-2007

"DO NOT DO BUSINESS WITH THIS COMPANY!!! I REPEAT DO NOT BUY FROM YELLOW BEE PHOTO
I ordered the Sony cybershot H5 digital camera online and the price with shipping was $333. For my order to be shipped I had to call in so they could verify information and all this is good for is to try to upsale. They will not process your order until they have tried to sell you every overpriced accessory under the sun and when you don't want to purchase any of them they take on a severe attitude. When I challenged them on an extra $20 it would cost for processing my order and insurance I was told by customer service that I had an attitude and maybe he should cancell my order and I should go purchase my camera at Best Buy or somewhere else. If this is the treatment I get when trying to buy something from them I hate to think of what service after the sale would be like when they have your money already. They offer a low price and if they will actually sell it for that it won't be without undergoing much harassment. They are pushy and I don't trust them after speaking to one of their representatives. I am way more comfortable paying more and knowing I will get my merchandise."

Rating 2/10 1/5
modified review posted Dec-28-2006

"DO NOT USE THIS STORE! I made my order, then they sent an email telling me to confirm, when i called and waited for 1 hour to connect, they then tried selling me all types of garbage, then when i refused, i immediately got a back order email so they refused to fill my order but yet charged my credit card. This is plain and simple fraud, are they any lawyers out there that can help close this company!"

Rating 10/10 5/5
modified review posted Feb-20-2007

"fast shipping, and great customer service! I liked everything I bought from this store, they have good deals!"

 
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