Consumers report to the BBB that Yellow Bee Photo employs high pressure sales tactics to persuade customers to purchase extra and unneeded accessories for their products. The firm's website at www.yellowbeephoto.com states, "All merchandise is brand new and factory fresh! All items come with the manufacturers USA warranty, unless otherwise stated," but consumers allege that they are sold grey-market products without their knowledge. Consumers report incorrect orders, over-charging, and difficulty communicating with sales representatives. One consumer pointed out the company's incompetence and was told to "stop whining like a little kid."
These complaints concerned:
7 regarding Advertising Issues
7 regarding Advertising Issues
10 regarding Billing or Collection Issues
10 regarding Billing or Collection Issues
2 regarding Contract Disputes
2 regarding Contract Disputes
7 regarding Delivery Issues
7 regarding Delivery Issues
1 regarding Guarantee Or Warranty Issues
1 regarding Guarantee Or Warranty Issues
1 regarding Product Issues
1 regarding Product Issues
3 regarding Refund Or Exchange Issues
3 regarding Refund Or Exchange Issues
11 regarding Selling Practices
11 regarding Selling Practices
1 regarding Service Issues
1 regarding Service Issues
These complaints were closed as:
19 No Response
19 No Response
22 Resolved
7 Administratively Judged Resolved
15 Resolved
2 Unpursuable
2 Unpursuable
This review was modified by its author, overlandpark4me, on
7/12/09 3:02 PM.