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75 reviews ![Facebook share](javascript:share_rating({"link":"http:\/\/www.resellerratings.com\/store\/Yardandpool_com","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Yardandpool_com.jpg","store_name":"Yardandpool.com","store_rating":"9.17","total_reviews":"75"}, "store");)
reply posted Jan-09-2013 
“We apologize for any inconvenience. However, on our site at the time of your order it was clearly stated that this particular product had a shipping lead time of 5-10 business days. This time frame would not promise delivery by Christmas Eve. Also, nowhere on our site did it state that this item was in-stock ready for immediate shipment. We also emailed you the following day in response to an email you sent. In this email we also noted the lead time just in case you missed it on our web site.
Again, sorry the order was not delivered in the time frame you had hoped but we made every effort to make sure you were aware of this.”
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This review was modified by 
![Share](javascript:share_rating({"review_body":"We are very pleased with our recent purchase and the prompt and courteous service we always receive from Yard and Pool! We also appreciate being able to purchase quality products, like Cookshack products, through Yard and Pool. Everything is handled with promptness and efficiency.<br>Thank you, also, for entering us in the iPad drawing.<br>Carl Bennett","link":"http:\/\/www.resellerratings.com\/store\/Yardandpool_com\/review\/2796733#comment2796733","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Yardandpool_com.jpg","store_name":"Yardandpool.com","username":"carlscookingnow","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Very low prices. Prompt shipment. Definately will shop here again. Thanks Yardandpool.","link":"http:\/\/www.resellerratings.com\/store\/Yardandpool_com\/review\/2550305#comment2550305","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Yardandpool_com.jpg","store_name":"Yardandpool.com","username":"munchgin","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I had a great experience with YardandPool.com. Order confirmation was delivered within 3 minutes of the order. I was contacted the next day telephonically and was informed that some of what I ordered was on back order. I asked them to send the products that I ordered and ship the remainder when they received it. The remainder was shipped one week sooner than they stated that it would be in. As soon as I received what was to be the remainder, I noticed some things missing. Before I could contact them, they contacted me once again, telephonically and advised me of the error and stated they had already shipped what was left out via FedEx and it arrived the next day. Very courteous and respectful. This was one of the best transactions that I ever had. I will be ordering from them again! :)","link":"http:\/\/www.resellerratings.com\/store\/Yardandpool_com\/review\/2322899#comment2322899","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Yardandpool_com.jpg","store_name":"Yardandpool.com","username":"gonefishing2009","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"The price and free shipping was very nice. However, when I ordered I checked to see that the items were available. The site indicated that they were. Then, when I checked on the shipping to make sure they would be available for Christmas eve I was told that they would not be shipped until January 3rd. That made for a disappointing Christmas eve. I was not happy with this.","link":"http:\/\/www.resellerratings.com\/store\/Yardandpool_com\/review\/2245893#comment2245893","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Yardandpool_com.jpg","store_name":"Yardandpool.com","username":"Colleencena","rating":"2"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Service and follow-up were excellent. Delivered right on time as promised.","link":"http:\/\/www.resellerratings.com\/store\/Yardandpool_com\/review\/2110005#comment2110005","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Yardandpool_com.jpg","store_name":"Yardandpool.com","username":"Sadderandwiser","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I found this reseller via a random google search, looking to buy a Primo Oval XL ceramic grill. Y&P had the best price I could find. The order shipped on time, arrived on time and was in perfect condition when received.","link":"http:\/\/www.resellerratings.com\/store\/Yardandpool_com\/review\/2072263#comment2072263","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Yardandpool_com.jpg","store_name":"Yardandpool.com","username":"Opus55","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I would like to write a pleasant & happy experience, but unfortunately I have yet to completely receive what I ordered. <br>Your people were most helpful, but have yet to deliver what I ordered, i.e., a diving board with mounting hardware. The board is missing all the mounting hardware. Your personel asked me to double check and I confirmed the hardware is missing. Customer service advised they would send hardware. It is still not here. Maybe next week? Looking forward to receiving and then I can confirm how helpful George Li and others are in resolving problems. Note: He keeps me apprised of updates\/delays associated with the STORM up EAST!!! ","link":"http:\/\/www.resellerratings.com\/store\/Yardandpool_com\/review\/2027431#comment2027431","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Yardandpool_com.jpg","store_name":"Yardandpool.com","username":"ragtoprob","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I needed a few parts for a Merlin Mesh In-ground pool cover and they had everything in stock. The descriptions of the parts were very helpful and shipping was quick.","link":"http:\/\/www.resellerratings.com\/store\/Yardandpool_com\/review\/1986107#comment1986107","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Yardandpool_com.jpg","store_name":"Yardandpool.com","username":"jskaboo","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I purchase the Primo Oval XL Grill on a Sunday night. Monday early afternoon I received the shipping notification complete with tracking information. Wednesday afternoon I received the grill nicely packaged and undamaged. While the price of the grill was high than what I wanted, Yard and Pool had one of the better prices which included free shipping. Overall I\u0027m very satisfied with the order process, communication and time to ship from Yard and Pool. ","link":"http:\/\/www.resellerratings.com\/store\/Yardandpool_com\/review\/1980175#comment1980175","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Yardandpool_com.jpg","store_name":"Yardandpool.com","username":"Kahclaw","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Yes, good price and shipped on time. Satisfied.","link":"http:\/\/www.resellerratings.com\/store\/Yardandpool_com\/review\/1971613#comment1971613","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Yardandpool_com.jpg","store_name":"Yardandpool.com","username":"Markthomasdavis","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Wow, I was really impressed at how easy it was to order online and how quickly I recieved the products I ordered. I do quite a bit of comparative shopping. Yard and Pool beat everone else with their competitive prices on pool chemicals. I was also excited about the free shipping on orders over $100. Excellent service and products. Thank you, Dustin Williams","link":"http:\/\/www.resellerratings.com\/store\/Yardandpool_com\/review\/1946857#comment1946857","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Yardandpool_com.jpg","store_name":"Yardandpool.com","username":"DustinWilliams","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"good stuff,prompt delivery","link":"http:\/\/www.resellerratings.com\/store\/Yardandpool_com\/review\/1939427#comment1939427","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Yardandpool_com.jpg","store_name":"Yardandpool.com","username":"adubongco","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Fast and efficient service at a great price!","link":"http:\/\/www.resellerratings.com\/store\/Yardandpool_com\/review\/1872993#comment1872993","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Yardandpool_com.jpg","store_name":"Yardandpool.com","username":"steve_bershader","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Excellent products and fast shipping. Would recommend to others. First time I used them.","link":"http:\/\/www.resellerratings.com\/store\/Yardandpool_com\/review\/1824345#comment1824345","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Yardandpool_com.jpg","store_name":"Yardandpool.com","username":"hopemike","rating":"5"}, "single");){kind=link}
"Item ended up on back order. Got money sent back vua Paypal the next day. Gave bad review because I never heard from company. After my review they contacted me and informed me they had sent a detailed email regarding why my order was canceled. Found it in my spam folder."