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"I paid $34.95 on 8-17-2010 for a five–year renewal of an Internet domain. On 8-17-2011 I was automatically charged again for $34.95. I emailed Yahoo about this issue on 8-18-2011 and received a telephone call on 8-19-2011. I spoke first to Steve and then to his supervisor Heather. (The Yahoo case number is 12118324.) Though the 8-17-2010 invoice states “Service: Yahoo! Domains setup 5 years,” and though there is no other itemization on the invoice stating that I actually renewed for just one year, Heather now asserts that I really only renewed for one year in both 2010 and 2011. She further asserts that the terms of this one-year renewal are stated on a contract that, while at her instruction I was able find during our conversation, I am not able to find at all on the Yahoo site now. It is not accessible from either the invoice or (as far as a ten-minute search could ascertain) from my account. Further, when, during our conversation, I did go the site she mentioned, I found a document that, printed, would probably be between ten and fifteen pages long. I am guessing that the pertinent statement within the document is carefully embedded somewhere difficult to spot; I was not able to find it as I spoke to Heather. Further, when I asked for an itemization for my 2011 invoice (in other words an invoice directly stating how long my renewal period is for), she refused. Finally, and without permission, Yahoo canceled my account, so that I no longer own the domain but I am also not being refunded. Yahoo will renew for $111.00"
" I bought my one year service with Yahoo!Domain last year (May 4 2007). On April 21 2008, I found that without noticing me Yahoo!Domain charged me for the second year service which I have not decided to keep or not. I canceled the service the next day (April 22 2008) and until now my money has not been credited back to my bank. I called "Yahoo!Domain" on April 28 and waited for more than half an hour without being connected to any human being. I called them again today and they told me that I didn't act quickly enough to get the refund even though I canceled the service 13 days before the expiration date. What a service! "
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![Share](javascript:share_rating({"review_body":"horrible sites ...<br>charged $35 for just domain ... in this day & age, where you can go to godaddy.com for $9 ?<br><br>unlike godaddy, I can\u0027t let it expired beforehand, and I have to remember to cancel it when it almost expired<br><br>also, I let my credit card expired, but for some reason, they are using my paypal instead<br><br>ABSOLUTELY HORRIBLE!!!!!!!!!!","link":"http:\/\/www.resellerratings.com\/store\/Yahoo_Domains\/comment\/488686#comment488686","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Yahoo_Domains.jpg","store_name":"Yahoo! Domains","username":"budi","rating":"1"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":" I bought my one year service with Yahoo!Domain last year (May 4 2007). On April 21 2008, I found that without noticing me Yahoo!Domain charged me for the second year service which I have not decided to keep or not. I canceled the service the next day (April 22 2008) and until now my money has not been credited back to my bank. I called \u0022Yahoo!Domain\u0022 on April 28 and waited for more than half an hour without being connected to any human being. I called them again today and they told me that I didn\u0027t act quickly enough to get the refund even though I canceled the service 13 days before the expiration date. What a service! ","link":"http:\/\/www.resellerratings.com\/store\/Yahoo_Domains\/comment\/377106#comment377106","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Yahoo_Domains.jpg","store_name":"Yahoo! Domains","username":"duc.daica","rating":"1"}, "single");){kind=link}
"I paid $34.95 on 8-17-2010 for a five–year renewal of an Internet domain. On 8-17-2011 I was automatically charged again for $34.95. I emailed Yahoo about this issue on 8-18-2011 and received a telephone call on 8-19-2011. I spoke first to Steve and then to his supervisor Heather. (The Yahoo case number is 12118324.) Though the 8-17-2010 invoice states “Service: Yahoo! Domains setup 5 years,” and though there is no other itemization on the invoice stating that I actually renewed for just one year, Heather now asserts that I really only renewed for one year in both 2010 and 2011. She further asserts that the terms of this one-year renewal are stated on a contract that, while at her instruction I was able find during our conversation, I am not able to find at all on the Yahoo site now. It is not accessible from either the invoice or (as far as a ten-minute search could ascertain) from my account. Further, when, during our conversation, I did go the site she mentioned, I found a document that, printed, would probably be between ten and fifteen pages long. I am guessing that the pertinent statement within the document is carefully embedded somewhere difficult to spot; I was not able to find it as I spoke to Heather. Further, when I asked for an itemization for my 2011 invoice (in other words an invoice directly stating how long my renewal period is for), she refused. Finally, and without permission, Yahoo canceled my account, so that I no longer own the domain but I am also not being refunded. Yahoo will renew for $111.00"