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RatingsRating
Store InformationStore Info
Full Rating Profile
Xotic PCCoupons
  • Xotic PC Xotic PC Elite Status
    • Address: 4000 Lowell Circle Lincoln, NE
    • Contact: service@xoticpc.com
    • Phone: 402-466-2090
    • Customer Support: 877-289-9684
    • Business Hours: 8:30-5:30 M-F
    • Fax: 202-478-2870

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • option not available COD
    • checkmark icon Check
    • checkmark icon Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 7.58/10 7.58/10
    Chance of future purchase: Rating 9.19/10 9.19/10
    Shipping & packaging: Rating 8.98/10 8.98/10
    Customer service: Rating 9.46/10 9.46/10
    Return/Replacement policy: Rating 8.59/10 8.59/10

What is this?

2,206 Customer Reviews

Rating 10/10
5/5
modified review posted

"The service was great, and the laptop has been wonderful. Very powerful and reliable laptop for a great price. I would definitely purchase another laptop from them if I was in the market for one. Recommended them to everyone I know. "


Rating 10/10
5/5
modified review posted

"Bought a laptop from Xotic PC and received nothing but top notch service. I had a large number of questions during the process and the staff members were very thorough in answering them all. I felt I was in the best hands throughout the process."


Rating 10/10
5/5
modified review posted

"Xotic PC ask me for my feeback which I am happy to give. The Order process was easy, I even made a change during the order which they completed for me. 10 months later I emailed a question about my Webcam and they responded quickly and more importantly accurately! Great job guys!"


Rating 10/10
5/5
modified review posted

"It's very good. Definitely would recommend, and already have to a few people. The cable management XoticPC puts into their desktops is also great, felt sad when I had to do any changes, as I didn't want to mess it up. When the cpu died shortly after receiving, it was replaced extremely quickly. no date because I forget. I believe it was in November of 2014."


Rating 10/10
5/5
modified review posted

"I learned about Xotic on Reddit. After shopping around they seemed to have the best prices on what I wanted. After my order they kept me updated on the shipping schedule and were very fast getting back to me.

After I received my computer it worked great with no problems. Even though everything was working well, Xotic sent me a few emails just to make sure I didn't have any issues. I would recommend them and would definitely use them again.
"


Rating 10/10
5/5
modified review posted

"I spent a while looking for the laptop that I wanted and XoticPC had just what I wanted for a good price too. Service was amazing and everyone there is super nice. Wouldn't go or use anyone else for a computer, but them. Thanks!"


Rating 10/10
5/5
modified review posted

"I bought a MSI StealPro-212 at Xotic PC during my vacation. The laptop is very nice and works perfectly, never had a problem with it. As for their service, I was attended by Jacie B and I am very satisfied and grateful for the way she handled my order. My order was quite troublesome because I'm from Brazil and wanted to buy the laptop during my vacation stay in Miami and have it delivered to my Hotel. My Wired Transfer failed since my bank just couldn't do it and never clearly explained why, so I had to take the money with me on my trip and make a deposit directly at the bank, which meant there would be very little time to prep and send me the lapto. She was very patient and understanding during all the process and managed to deliver the laptop 2 days before I left Miami. In short, I probably wouldn't have been able to buy it if it weren't for her. I would recommend Xotic PC to anyone who's interested in buying a gaming laptop."


Rating 10/10
5/5
modified review posted

"Xotic PC asked me to share my thoughts, and why not? Great service. Chose to customize my laptop. Got what I wanted, and earlier than I expected. If you need a laptop, custom or otherwise, Xotic PC is where you want to go. "


Rating 10/10
5/5
modified review posted

"Had a great experience with Xotic PC. They updated my order every single step of the way and gave me detailed info for any type of delay. Product came exactly as expected works great."


Rating 10/10
5/5
modified review posted

"I have been a Xotic PC customer since 2011. Xotic PC's customer service is exemplary in an industry known for terrible service. With each new procurement, Xotic representatives assisted me in researching and selecting the products for my and my company's needs. The representative also looked for ways to maximize discounts and minimize costs to me. OVerall, my experience with Xotic PC was positive and I highly recommend Xotic PC due to their excellent customer service."


Rating 10/10
5/5
modified review posted

"Excellent service. Very helpful staff. Top notch computers"


Rating 10/10
5/5
modified review posted

"I got a laptop with exactly the specs I wanted, at 2/3 the price of the comparable MacBook Pro. I had it in my hands in about a week, with numerous e-mail contacts in between and after I received it, making sure I was getting what I wanted. No bloatware, no hard-sell on anything. I've recommended Xotic PC to several other professionals, and when I need to upgrade again, they'll be my first option."


Rating 10/10
5/5
modified review posted

"Amazing service and even better Pc's"

modified review Rep reply posted Mar-16-2015

xoticpc, Xotic PC rep has responded

“Thanks for your kind words and we greatly appreciate your business!”


Rating 10/10
5/5
modified review posted

"Very happy with my machine. I remember having an issue with paypal I paid for it, but Josh was very helpful and resolved it for me quickly. Overall, I don't have any complaints about the service or the product. Keep up the great work guys."

modified review Rep reply posted Mar-16-2015

xoticpc, Xotic PC rep has responded

“Glad your happy with your machine and Josh was able to help you with your order.

Let us know if there anything we can do!”


Rating 10/10
5/5
modified review posted

"Great company. Makes great machines and works with the customer every step of the way"


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Xotic PC is a merchant member
Xotic PC participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 1,841 merchant members.