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RatingsRating
Store InformationStore Info
Full Rating Profile
Xotic PCCoupons
    • Address: 4000 Lowell Circle Lincoln, NE
    • Contact: service@xoticpc.com
    • Phone: 402-466-2090
    • Customer Support: 877-289-9684
    • Business Hours: 8:30-5:30 M-F
    • Fax: 202-478-2870

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • option not available COD
    • checkmark icon Check
    • checkmark icon Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 7.83/10 7.83/10
    Chance of future purchase: Rating 9.13/10 9.13/10
    Shipping & packaging: Rating 9.00/10 9.00/10
    Customer service: Rating 9.47/10 9.47/10
    Return/Replacement policy: Rating 8.33/10 8.33/10

What is this?

2,142 Customer Reviews

Rating 10/10
5/5
modified review posted

"i had a great experience buying my laptop from Xotic PC great customer service and good prices id deferentially be returning for a home computer in the future"


Rating 10/10
5/5
modified review posted

"I purchased a heavily customized laptop from xoticpc.com and was equally delighted by the quality and timely arrival of both the product and all of their services. Throughout the buying process I talked to employees personally via phone calls and E-mails, everything was timely and perfect. They provided insightful suggestions and patience with me so I could get the best possible machine for my budget. If there should ever be a need for me to require future computer purchases or maintenance, xoticpc.com will be the place I go."


Rating 10/10
5/5
modified review posted

"Great Service, After sales support and communication is superb. I got a great custom laptop for a reasonable price !"


Rating 10/10
5/5
modified review posted

"Overall customer service was excellent (althought with a minor nickpick). While purchased laptop was heavily customized, it arrived sooner than the estimated date. Also, in their forums, they repply within a day when asking questions or requiring assistance."


Rating 10/10
5/5
modified review posted

"After searching for the perfect laptop for about two months, I decided on the MSI Ghost Pro due to the max RAM and 3K display. While looking for the best place to make the purchase, I stumbled upon Xotic PC. From now on, this will be the place I go to make my laptop and possibly PC purchases. They made it extremely easy to customize the build exactly as I needed and I found the pricing to be very fair as well. They kept me updated along the way as it was being built, and delivered just in time for a new project I was starting. I can't recommend Xotic PC enough!"


Rating 10/10
5/5
modified review posted

"I purchased a laptop from these guys and it is the best laptop I have ever used. If you are looking for a superior product this is the place to shop. I will be back when (and if) I need a new machine!"


Rating 10/10
5/5
modified review posted

"After ordering I was kept updated constantly as to when my laptop would arrive. Xotic made sure I received the laptop and made sure it was in pristine condition. The service was excellent and leaves me without any complaints."


Rating 10/10
5/5
modified review posted

"I ordered a Sager 8268-S about 5 months ago and the machine has really blown me away. Xotic was very helpful and courteous during the purchasing and shipping stages and strove to make sure I was pleased with my purchase. Would definitely deal with them again."


Rating 10/10
5/5
modified review posted

"Excellent service throughout, customer service walked me through every step. "


Rating 10/10
5/5
modified review posted

"Very impressed, xoticpc had great prices, products and polite, fast and knowledgeable response. Highly recommended!"


Rating 10/10
5/5
modified review posted

"Laptop arrived in excellent condition and any problems I had with my order were taken care of by customer service after I contacted them."

modified review Rep reply posted Jan-22-2015

xoticpc, Xotic PC rep has responded

“We are glad we were able to get in touch and get your issue resolved! Let us know if you have ANY questions!”


Rating 10/10
5/5
modified review posted

"Xotic was extremely helpful and a pleasure to do business with. My PC shipped quickly and without damage. Would not hesitate to use them again. "


Rating 10/10
5/5
modified review posted

"I purchased a new laptop via XOTIC PC and I was very satisfied with both my product and the customer service I received. Their staff was very helpful by recommending the type of laptop that would suit my needs. Even though I spent months researching what I should look for in a laptop, when it actually came down to picking one and building it, it was great having their assistance along the way. I received my order quicker than expected in great condition. When I had issues with my laptop, I received frequent online feedback to help me troubleshoot."


Rating 10/10
5/5
modified review posted

"I have purchased custom built notebooks for years now, this will be my 5th. I found out about Xotic PC from notebookreview and finally decided to give them a shot.

The service was quick, they responded to me the next day and we're very helpful throughout the entire process. My machine was delivered in a timely fashion and runs great.

The selection is great, I never felt like I was settling. I got exactly what I wanted and refer anyone I know who is looking to check them out.

"


Rating 10/10
5/5
modified review posted

"The laptop arrived on time, they send periodic email updates regarding the status of our order. Answering time on questions via email was very fast and price was reasonable"


Xotic PC is a Merchant Member! Learn more

Xotic PC is a merchant member
Xotic PC participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 1,902 merchant members.