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"Purchased a X-Arcade dual joystick with the yobo wire attachments. Playstation 3 came out with a update recently that made the Dual joystick incompatible. I posted my concern on their website and customer support responded promptly. They offered to send me new attachments that works with my ps3 and only ask if I send the old ones back. Appreciate the prompt responses and offering the new attachments. My customer support rep is Jeremy K. Case #17855 Thank you ! X-Arcade builds quality gaming devices and to top that off...awesome customer service. "
"I placed an order on 8/29/2007 and received the item this afternoon 9/4/2007. Item was shipped DHL ground which was both reliable and fast (Especially considering it was free). I ordered the dual controller which is built well and overall a high quality product. You can tell that they take pride in what they build. The only problem I have had is when I was placing the order. The page where your credit card and other information is submitted is not secure. My browser popped up a warning and there was no logo for a secure page. I sent an email to their customer service address and president Shawn regarding this issue and haven't heard anything back (The email was sent on the 29th when I placed my order). "
"Ordered one of their X-Arcade Solo arcade joysticks, along with two of the console adapters, on December 29, received it on the 31st--that quickly with free shipping! I have not had to contact customer support because the arcade stick is so high-quality, and there is plenty of setup information on their Web site that I didn't even need to look at the included paper manual. So far the stick has worked flawlessly. The company also sent many e-mails with more information on how to use the stick on your PC with MAME, as well as tracking information. I would not hesitate to order from these guys again."
This review was modified by ptotheatsign on August 08 2004 02:12:42 PM
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posted Sep-04-2007 
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![Share](javascript:share_rating({"review_body":"I placed an order on 8\/29\/2007 and received the item this afternoon 9\/4\/2007. Item was shipped DHL ground which was both reliable and fast (Especially considering it was free). I ordered the dual controller which is built well and overall a high quality product. You can tell that they take pride in what they build. The only problem I have had is when I was placing the order. The page where your credit card and other information is submitted is not secure. My browser popped up a warning and there was no logo for a secure page. I sent an email to their customer service address and president Shawn regarding this issue and haven\u0027t heard anything back (The email was sent on the 29th when I placed my order). ","link":"http:\/\/www.resellerratings.com\/store\/X_Arcade\/comment\/333310#comment333310","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/X_Arcade.jpg","store_name":"X-Arcade","username":"whitneyc","rating":"4"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Ordered one of their X-Arcade Solo arcade joysticks, along with two of the console adapters, on December 29, received it on the 31st--that quickly with free shipping! I have not had to contact customer support because the arcade stick is so high-quality, and there is plenty of setup information on their Web site that I didn\u0027t even need to look at the included paper manual. So far the stick has worked flawlessly. The company also sent many e-mails with more information on how to use the stick on your PC with MAME, as well as tracking information. I would not hesitate to order from these guys again.","link":"http:\/\/www.resellerratings.com\/store\/X_Arcade\/comment\/117851#comment117851","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/X_Arcade.jpg","store_name":"X-Arcade","username":"ptotheatsign","rating":"5"}, "single");){kind=link}
"Purchased a X-Arcade dual joystick with the yobo wire attachments. Playstation 3 came out with a update recently that made the Dual joystick incompatible. I posted my concern on their website and customer support responded promptly. They offered to send me new attachments that works with my ps3 and only ask if I send the old ones back. Appreciate the prompt responses and offering the new attachments. My customer support rep is Jeremy K. Case #17855 Thank you ! X-Arcade builds quality gaming devices and to top that off...awesome customer service. "