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Store Rating and Reviews XHELI

Homepage: http://xheli.com/ Shop Now at XHELI
Store Actively Participates This company DOES actively participate at ResellerRatings to monitor feedback and can contact reviewers.
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Overall Customer Satisfaction Rating  
Six-Month Rating: 9.07 / 10
Six-Month Reviews: 62
Lifetime Reviews: 86

   


Lifetime Rating: 7.85 / 10
All Stores Avg.: 8.12
7.94 Pricing of Products and Services
8.83 Likelihood of Future Purchases
8.28 Shipping and Packaging
7.44 Customer Service
7.00 Return or Replacement
Show Reviews Read all 86 reviews below.
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Visa / Mastercard
American Express
Discover
Money Order
COD
Personal Check
Wire Transfer
UPS Ground
Priority Next Day
Standard Next Day
International
2-3 Day Delivery
Online Ordering
Online Order Tracking
Secure Order Processing
Require User Registration
Guaranteed Security
International Orders
Customer Info. Confidential
Customer Support
RMA Required

mailing address:
13240 Amar Rd
customer support email:
sales@xheli.com
phone:
626-968-9860
customer support:
626-968-9860
business hours (est):
12pm to 7pm

FAX: 626-968-9830


Trust and Ethics Policy
 XHELI Customer Reviews
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Reviews 1 - 15 of 88
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Very Satisfied
Reviewer: 1BLADESHY
Click Here to See the Profile for 1BLADESHY

11/19/09 6:57 PM
This is the 2nd order i have made with XHELI and am very pleased with both.Fast shipping,fair prices and quality products. Very happy,will order from them again.

Very Satisfied
Reviewer: Bob Z
Click Here to See the Profile for Bob Z

11/19/09 6:29 PM
Excellent prices--Excellent service--Ecellent selection........Thank You

Very Satisfied
Reviewer: kloss08
Click Here to See the Profile for kloss08

11/18/09 4:08 PM
I ordered an exi 450 the price was unbeatable the quality is only second to the real deal. This product has far exceeded my expectations shipping was fast.

Very Satisfied
Reviewer: MANICMECHANIC
Click Here to See the Profile for MANICMECHANIC

11/15/09 7:50 PM
Awesome service, fast shipping will definitely be doing business with them again and again

Neither Satisfied Nor Dissatisfied
Reviewer: jdsmelker
Click Here to See the Profile for jdsmelker

11/14/09 2:31 PM
My overall impression of XHeli.com has been both good and bad. I had small issues in the beginning with XHeli customer support agents when trying to change my billing address over the phone. I was told that I would not be able to change my address until the order had been placed, but I wanted to avoid a possible credit card decline due to improper billing address. I ended up emailing them to fix the issue because the customer service representative was unwilling to help. Now that I have my helicopter, I have noticed that it is now what I ordered. I discovered this when my helicopter crashed due to signal interference. The model that I ordered was supposed to be a 2.4GHZ transmitter but instead I found that I received a 72mhz transmitter. I just discovered this today and am not happy about that. I will be contacting the company to resolve this matter. Other than these two issues, my buying experience has been a good one. The online support forum is absolutely awesome and they have been very quick to answer all of my emails.

Very Satisfied
Reviewer: reeferray
Click Here to See the Profile for reeferray

11/10/09 6:35 PM
HI,I'am Tim from PA. I have made orders from X-HELI in the last few mounts no problems Quality heli FALCON 40 and Quality parts- CONFIRMATION and FAST DELIVERY- CAL. to PA. in NINE DAYS.  
THIS ORDER NO CONFORMATION NO DELIVERY DATE. DISAPPOINTED YES, will I order again at X-HELI, YES, WE ALL HAVE BAD DAYS. I'am sure X-HELI will make it right. THANK-YOU

Very Satisfied
Reviewer: viladavila
Click Here to See the Profile for viladavila

11/8/09 6:59 PM
Product just as expected with good price and fast shipping! They have good price but shipping is kind of expensive. They should accept payments through PayPal.

This review was modified by its author, viladavila, on 11/8/09 7:02 PM.

Very Satisfied
Reviewer: apmorrell
Click Here to See the Profile for apmorrell

10/23/09 4:00 PM
Ordering was painless and it even showed up a day earlier than originally stated. The price for the Esky Honey Bee V2 was reasonable, actually being lower than any competitors. Such was not the same when I went to order extra batteries. I was able to find a source for the exact same factory wrapped battery for 1/4 the price and free shipping. I haven't had the need to contact Customer Service, but don't foresee any reason why that would be a problem. I'll be ordering from X-Heli.com again.

Reviewer: philtx79
Click Here to See the Profile for philtx79

10/23/09 8:17 AM
great little helicopter fly great inside,I had a little bit of trouble with th helicopter spinning but once the adjustment are done its alright. This helicopter is really tough it fell several time and its still in great shape.

Very Satisfied
Reviewer: kenmeta
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10/22/09 2:53 PM
Delivered as promised. Good product. Provided tracking number and numerous e-mails of status.

Very Satisfied
Reviewer: phenylalanine
Click Here to See the Profile for phenylalanine

10/19/09 11:22 AM
I ordered from Xheli upon the recommendation of a friend. I ordered an Esky Big Lama. It arrived within a week, double-boxed and in great condition.

Very Satisfied
Reviewer: philipjunior2001
Click Here to See the Profile for philipjunior2001

10/16/09 11:34 PM
Items Arrived Fast, and this is a real review,and the parts were genuine,matched my heli perfectly,just a matter of time untill i'll buy again from XHELI !!! Thanks..

Very Satisfied
Reviewer: santiagocordero
Click Here to See the Profile for santiagocordero

10/15/09 9:00 AM
Xheli, is an excellent internet sales company, I am an old and loyal customer.

Very Satisfied
Reviewer: avalentine
Click Here to See the Profile for avalentine

10/6/09 10:45 AM
Great price, no doubt about it. Xheli was the lowest price on this RC heli, no doubt. The best part is that I didnt have to make any phone call at all, this is what internet shopping is all about. You pay, and you just get the product, its that simple. Keep it up Xheli.com! Ill be back for parts after I break it :-)

Reviewer: seraphis1
Click Here to See the Profile for seraphis1

10/2/09 1:51 AM
Unfortunately, the item did not work. I think the battery was not charging or failed. So pending how liberal this company is with return policy this may be an expensive failed experience.

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