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wwbroadcast.com/

Consumer Electronics

Rating 0.00/10 1 reviews
(11 lifetime reviews)

0.01/100 (6-month rating)
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All Customer Reviews (11)

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Rating 2/10 1/5
modified review posted Jan-20-2012

"We placed an order on January 10, 2012, our card was billed and we were notified that we would receive delivery electronically. After 10 days we have not received the product we ordered, nor have we received follow up to our several phone inquiries regarding the order. At this point, without the product in hand or any response from wwbroadcast, we are refuting the charge through our credit card company. I would highly advise against using wwbroadcast for any of your buying needs."

Rating 2/10 1/5
modified review posted Nov-05-2011

"A poor company that charges for items not in stock and doesn't refund when told to cancel"

modified review posted Nov-09-2011
wwbroadcast's Avatar
wwbroadcast, wwbroadcast rep has responded

“Customer placed an order for an item that was marked on the website as "out of stock". Upon receiving his order, we immediately sent him an email asking whether he wanted us to process a backorder for the item or to cancel his order. He responded that he wanted the order cancelled, which we did within 90 minutes, including voiding the pre-authorization to his credit card. However, because his bank has a policy that doesn't restore voided pre-authorizations for a period of up to seven days, he posted this inaccurate review, claiming that we did not cancel his order in a timely manner, in spite of being provided the evidence of the cancellation and voiding of the pre-authorization in a series of emails. We implored him to verify this fact with his bank, which he refused to do.”

Rating 10/10 5/5
modified review posted Aug-16-2011

"Website was easy to use - and had plenty of information on products. Products were shipped promptly and were easy to use.
Blessed by this company! Would definitely use again."

Rating 2/10 1/5
modified review posted Jul-08-2011

"Of all my experience dealing with vendors this company have to be the worst of all. Out of the 20-30 times I called customer service they picked up once. Then gave me the wrong tracking number. As of that wasn't bad enough they gave UPS the wrong street address so I had to arrange to pick up the package. Thinking that was the end of the crazy ordeal when I opened the package they completely sent me the wrong item. I'm trying to get a full refund at this moment. "

Rating 6/10 3/5
modified review posted May-20-2011

"The product was exactly what I ordered, my only complaint was that it took 15 days to get here! The company was able to take my money instantly online, but it took them a week to ship the product, then they took another 8 days to deliver it! Granted, I accepted the cheapest ground option they offered, but still they charged me over $9 in S&H charges for just under $26 in product, no bulk or weight to it at all, I was beginning to think it got lost in the mail. Good thing I didn't need it in a hurry, I ordered on March 30 and it wasn't delivered until Apr 14! Count 'em: 15 full days to deliver 3 oz of stuff. Knowing what I know now, and judging from that experience, I wouldn't order from this company if time was of the essence, and I probably won't order from this company again."

modified review posted Jul-11-2011
wwbroadcast's Avatar
wwbroadcast, wwbroadcast rep has responded

“With regard to the two items the in this review, the item the customer ordered was backordered at the time of the order. We sent an email notifying of the temporary backorder, and the item shipped as soon as it became available. Regarding the shipping costs, we provide the exact shipping costs we are charged from FedEx and UPS. We do not mark up shipping costs at all.”

Rating 10/10 5/5
modified review posted May-04-2011

"This is a tremendous piece of equipment. It's solidly built, and it simply works well!
I got an email blast about a month ago that included a free shipping when you order any of DELVCAM. I immediately bought the Delvcam HD7 HDMI Monitor Kit for Canon and finding it to be perfect for me.
This kit gives me the functionality that I needed. I luv, luv, luv this product. It works! It just works very well. Yes, this is a very high-quality device, that simply works well and I got an amazing low price for it which I love the most! Thank you WWBroadcast for your great service and fast shipping too :))))
"

Rating 10/10 5/5
modified review posted Mar-29-2011

"I have dealt with World Wide Broadcast in the past for my video equipment and I couldnt be happier. I deal with Scott Baylor, and he has always been prompt in replying to my questions, and helping me with customizing my video requirements.

I will continue to deal with World Wide Broadcast for all future video equipment needs"

Rating 10/10 5/5
modified review posted Apr-12-2010

"I purchased a pair of Mackie HD1531 speakers, and am very pleased with the service received. The price was good, and I requested and got additional help with selecting a more reasonable shipping company (we are in Trinidad and Tobago).

To my surprise the staff at Worldwide, sought out and obtained a better shipping arrangement for me, and I received the speakers sooner that I expected.

I have to rate their prices, and customer support very highly.

Anthony Duncan
"

Rating 10/10 5/5
modified review posted Mar-31-2010

"I recently purchased a Canon 7D from the great people here at Worldwide Broadcast, after great deliberation I chose them. The main reason is one because the price was nearly $200 cheaper then what B & H was offering. Don't get me wrong that did cause me to have some skepticism, and I showed it sending and email to their info email. I got a reply within a day from the one and only Scott Baylor. Let me tell you this guy is absolutely great, responded to my e-mails asap, I even talked to him on the phone for a good time about the Canon 7D that I wanted to purchase. BOTTOM LINE IS! These people here at Worldwide Broadcast are absolutely great, the best customer service I’ve dealt with in my life so far. Scott even went to the lengths of holding a Canon 7D for me so I could purchase it because I had been interested in getting one from his company for weeks. HE PERSONALLY HELD ONE FOR ME! Can it get any better than that? I honestly don’t think so. Do not be skeptical about purchasing anything from this company any more. I sure as hell am not. If they ever start selling lenses I’ll definitely be buying from them. The Canon 7D I got was 100% new with a 3 year warranty and including shipping from Florida to New Jersey it was only $1,624.98 now me being a 16 year old and saving up money for over 4 years to buy a camera of this stature. EVERY PENNY COUNTS. You will not get a better price, better customer service from anyone else. Worldwide Broadcast is the place to go. You will not be disappointed by this company, i can promise you that."

Rating 10/10 5/5
modified review posted Mar-25-2010

"First time dealing with these folks. Terrific service from them and a real sincere effort to assure the customer (me) was completely satisfied. They went that 'extra mile' to make sure! I'd deal with them again in a New York Minute!
Dick Phillips"

 
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