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"Worldspan present themselves as specialist when actually they are a poor boxshop happy to sell the drives but not happy to fix the faults. I have had to pay to return and insure a brand new drive that had an intermittent fault, I delayed more than 7 days to test that the fault was real. Every communication with Worldspan treated me as though I was the problem when the new drive was faulty and they weren't prepared to deal with it. The Shipping and postage instructions was a page of disclaimers, more interested in blaming the customer than helping, it didn't even contain the return address. Never agin will I buy from Worldspan Span.com or advise my clients to. "
"I have used Span for many years, for hard-to-find items, because of their range of stock but particularly because I value their knowledge and understanding of computer storage. This latest transaction a little problematic as they didn't want to ship to an address other than credit card address, despite having done so many times in past. However, that was quickly resolved and the item was sent the same day."
This review was modified by mark-m on April 19 2012 04:25:35 AM
"I'm an international customer and I have used span.com several times. In my experience their netshop is very easy to use, providing plenty useful information to-the-point, and they offer very fast and reliable delivery abroad. In addition, at span.com you'd find items that otherwise is hard to get, and also good recommendations too."
"I've dealt with these guys a few times now, and they have always had competetive pricing, fast shipping speeds and great customer service. They don't dress things up in glitter where not necessary, but when its needed they can really help. I have had a lot of technical questions with two products, for example, and both times they answered each email in a fast, polite and helpful manner."
"I have bought SATA RAID Bridge Model SPM394 - excellent product No one else is selling that product in UK. Fast delivery, good communication, product as described.
"I ordered some (WD) hard drives that stated 32 MB Cache and those I received had only 16MB. I mentioned the mistake on Spam’s website and NOW it has been corrected. Instead of simply apologizing for the misleading specs they initially falsely blamed the manufacturer for not providing precise information and then Span showed me a disclaimer "...Specifications shown are our best interpretation of information supplied by the manufacturer". I didn’t like this attitude so I’ll stay away from them in the future. In another instance I received a PSU which was DOA and I had to return it on my expence. "
"Worldspan present themselves as specialist when actually they are a poor boxshop happy to sell the drives but not happy to fix the faults.
I have had to pay to return and insure a brand new drive that had an intermittent fault, I delayed more than 7 days to test that the fault was real. Every communication with Worldspan treated me as though I was the problem when the new drive was faulty and they weren't prepared to deal with it. The Shipping and postage instructions was a page of disclaimers, more interested in blaming the customer than helping, it didn't even contain the return address. Never agin will I buy from Worldspan Span.com or advise my clients to. "