Computer Hardware & Software
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"Worldspan present themselves as specialist when actually they are a poor boxshop happy to sell the drives but not happy to fix the faults.I have had to pay to return and insure a brand new drive that had an intermittent fault, I delayed more than 7 days to test that the fault was real. Every communication with Worldspan treated me as though I was the problem when the new drive was faulty and they weren't prepared to deal with it. The Shipping and postage instructions was a page of disclaimers, more interested in blaming the customer than helping, it didn't even contain the return address. Never agin will I buy from Worldspan Span.com or advise my clients to. "
"I have used Span for many years, for hard-to-find items, because of their range of stock but particularly because I value their knowledge and understanding of computer storage.This latest transaction a little problematic as they didn't want to ship to an address other than credit card address, despite having done so many times in past. However, that was quickly resolved and the item was sent the same day."
"I'm an international customer and I have used span.com several times. In my experience their netshop is very easy to use, providing plenty useful information to-the-point, and they offer very fast and reliable delivery abroad. In addition, at span.com you'd find items that otherwise is hard to get, and also good recommendations too."
"Good and fast response and shipping service. "
"I've dealt with these guys a few times now, and they have always had competetive pricing, fast shipping speeds and great customer service. They don't dress things up in glitter where not necessary, but when its needed they can really help. I have had a lot of technical questions with two products, for example, and both times they answered each email in a fast, polite and helpful manner."
"Ordered two cables that I could not find anywhere else in the UK.Items arrived next day and were exactly as I needed.Everything done via their internet webshop, but the automated emails describing delivery time etc were all spot-on."
"I have bought SATA RAID Bridge Model SPM394 - excellent productNo one else is selling that product in UK. Fast delivery, good communication, product as described.I will use in the future."
"Received misleading advice when choosing products, but I did receive a full refund for the unwanted products. They have a good product range and good prices, and offered a full refund on the problematic item, so I can't complain"
"I ordered some (WD) hard drives that stated 32 MB Cache and those I received had only 16MB. I mentioned the mistake on Spam’s website and NOW it has been corrected. Instead of simply apologizing for the misleading specs they initially falsely blamed the manufacturer for not providing precise information and then Span showed me a disclaimer "...Specifications shown are our best interpretation of information supplied by the manufacturer". I didn’t like this attitude so I’ll stay away from them in the future. In another instance I received a PSU which was DOA and I had to return it on my expence."
"I have bought many things from span.com, they have a massive list of products to choose from and a great web site for searching and filtering product lists.Prices are very competitive and customer service is great. It is my first stop for any storage needs."
"I saw a very good price on some Toshiba external hard drives this seller was selling. Placed a order for two drives on 5/15/11, was surprised to receive a email from the seller stating that one of the drives was unavailable and requested further instruction from me. Authorized the sale of the drive that was available on 5/16/11, and it was supposedly shipped and dispatched on 5/17/11; my credit card was charged on the same day. Waited several weeks with no sign of the drive, decided to check on the order status...and found out that my order was cancelled without my knowledge! The seller failed to inform me of the cancellation, and also failed to communicate why they cancelled the order. I am currently disputing the transaction with my credit card company.I will never do business with this company again, and highly discourage anyone else from doing business with this company. Cancelling orders without telling the customers is totally unacceptable!"
"Worldspan has good prices, ships quickly and provides excellent customer service and order follow-up. They're definitely my choice for future storage system purchases."
"Ordered 20M CAT6 network cable, Having major network issues and a small card (Visa) mistake they contacted me immediately and after a quick response my order was sent with in hours, received it the next day in an impressive packaging just for cable it was foam packed neatly tucked away in between.Excellent stuff.i be back, you just watch me:)"
"Ineccepibile il servizio clienti e la spedizione della merce. Imballo molto accurato e personale molto disponibile e attento alle richieste di informazioni relative alla spedizione della merce. La responsabile del marketing, italiana, è di facile reperibilità e disponibile in alcuni giorni della settimana, per qualsiasi informazione."
"Hello all,with span no pb, no surprise. A lot of choices. Easy, fast and secure. What else...Eric from France."
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