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span.com

Computer Hardware & Software

Rating 6.88/10 37 reviews
6.88/100 (6-month rating)
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All Customer Reviews (37)

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Rating 10/10 5/5
modified review posted Feb-02-2012

"Ordered two cables that I could not find anywhere else in the UK.

Items arrived next day and were exactly as I needed.

Everything done via their internet webshop, but the automated emails describing delivery time etc were all spot-on.
"

Rating 10/10 5/5
modified review posted Nov-01-2011

"I have bought SATA RAID Bridge Model SPM394 - excellent product
No one else is selling that product in UK. Fast delivery, good communication, product as described.

I will use in the future."

Rating 8/10 4/5
modified review posted Oct-26-2011

"Received misleading advice when choosing products, but I did receive a full refund for the unwanted products.

They have a good product range and good prices, and offered a full refund on the problematic item, so I can't complain"

Rating 2/10 1/5
modified review posted Aug-22-2011

"I ordered some (WD) hard drives that stated 32 MB Cache and those I received had only 16MB. I mentioned the mistake on Spam’s website and NOW it has been corrected. Instead of simply apologizing for the misleading specs they initially falsely blamed the manufacturer for not providing precise information and then Span showed me a disclaimer "...Specifications shown are our best interpretation of information supplied by the manufacturer". I didn’t like this attitude so I’ll stay away from them in the future.
In another instance I received a PSU which was DOA and I had to return it on my expence.
"

+ Read the user comments for this survey
Rating 10/10 5/5
modified review posted Jul-25-2011

"Hugely impressive - good prices and very quick delivery"

Rating 10/10 5/5
modified review posted Jul-09-2011

"I have bought many things from span.com, they have a massive list of products to choose from and a great web site for searching and filtering product lists.

Prices are very competitive and customer service is great. It is my first stop for any storage needs."

Rating 2/10 1/5
modified review posted Jun-26-2011

"I saw a very good price on some Toshiba external hard drives this seller was selling. Placed a order for two drives on 5/15/11, was surprised to receive a email from the seller stating that one of the drives was unavailable and requested further instruction from me. Authorized the sale of the drive that was available on 5/16/11, and it was supposedly shipped and dispatched on 5/17/11; my credit card was charged on the same day. Waited several weeks with no sign of the drive, decided to check on the order status...and found out that my order was cancelled without my knowledge! The seller failed to inform me of the cancellation, and also failed to communicate why they cancelled the order. I am currently disputing the transaction with my credit card company.

I will never do business with this company again, and highly discourage anyone else from doing business with this company. Cancelling orders without telling the customers is totally unacceptable!"

+ Read the user comments for this survey
Rating 10/10 5/5
modified review posted May-27-2011

"Worldspan has good prices, ships quickly and provides excellent customer service and order follow-up. They're definitely my choice for future storage system purchases."

Rating 10/10 5/5
modified review posted May-06-2011

"Ordered 20M CAT6 network cable, Having major network issues and a small card (Visa) mistake they contacted me immediately and after a quick response my order was sent with in hours, received it the next day in an impressive packaging just for cable it was foam packed neatly tucked away in between.

Excellent stuff.
i be back, you just watch me:)"

Rating 10/10 5/5
modified review posted Mar-04-2011

"
Ineccepibile il servizio clienti e la spedizione della merce. Imballo molto accurato e personale molto disponibile e attento alle richieste di informazioni relative alla spedizione della merce. La responsabile del marketing, italiana, è di facile reperibilità e disponibile in alcuni giorni della settimana, per qualsiasi informazione."

 
 
 

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