World of Stains Reviews - worldofstains.com Ratings at ResellerRatings

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worldofstains.com

Home & Garden

Rating 9.67/10 52 reviews

9.67/100
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World of Stains participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 1,986 merchant members.
 

All Customer Reviews (52)


Rating 10/10 5/5
modified review posted Jun-10-2013

"Phone call answered by 'Steve'. Rapid response straaight talk. Found product. Ordered two weeks later and got the shipment in a couple of days. Great customer service, thanks."

Rating 10/10 5/5
modified review posted May-26-2013

"Order was accurate and arrived in a timely manner.
The product was neatly and safely packaged.
I purchased the recommended brush to apply the deck sealer.
The brush made the job much easier. It was well worth the $25."

Rating 10/10 5/5
modified review posted May-25-2013

"This was my third order. It was quick and correct as always."

Rating 10/10 5/5
modified review posted May-24-2013

"I WAS ABLE TO FIND EVERYTHING I NEEDED & GET IT IN A TIMELY FASHION"

Rating 10/10 5/5
modified review posted May-23-2013

"fast prompt service repeat customer several times over"

Rating 10/10 5/5
modified review posted May-19-2013

"I purchased 5gallons of semi-transparent stain, the cleaner/brightner kit and the premium stain brush. The delivery came at the promised scheduled date and I am totally satisfied. Thanks World of Stains!"

Rating 10/10 5/5
modified review posted May-08-2013

"I knew exactly what I needed and it was delivered without a hitch! "

Rating 8/10 4/5
modified review posted May-07-2013

"We have yet to apply the stain so that part I cannot comment on.
We got the order in timely fashion. thanks"

Rating 10/10 5/5
modified review posted Apr-23-2013

"My experience was very good - I found what I needed easily and was able to order it without any complication. I liked the confirmation email and the notice of the delivery."

Rating 10/10 5/5
modified review posted Apr-22-2013

"fast shipping and messemers is best hardwood stain"

Rating 10/10 5/5
modified review posted Mar-06-2013

"ordered product on Feb. 27 and it arrived just a couple of days later. Right on my front porch, thank you for your quick response"

Rating 8/10 4/5
modified review posted Feb-22-2013

"I'm satisfied overall, one negative though, I received free shipping with 5 gallon order, I also ordered a stain brush and it was included in the same box as the 5 gallon stain order. However I was charged a shipping charge for the brush order. I think since it was in the same box it should have also shipped free. "

modified review reply posted Feb-26-2013
WorldOfStains's Avatar
WorldOfStains, World of Stains rep has responded

“Thank you for your order and thanks for the feedback. I'm glad we were able to resolve this to your satisfaction.

If there's anything else we can assist you with, please don't hesitate to ask. Thanks again.

Steve
World of Stains
866-645-5544

------------
Email sent to customer to resolve this issue:

Good afternoon. It looks like we charged you for shipping on the stainer brush even though we were able to ship both items in the same box and from the same shipping point. Some of the TWP stains ship from different warehouses and we're not always able to combine shipments. We try to catch these things and correct them right away but it looks like this one slipped past us; we're sorry for not catching it.

We have refunded the $12.30 shipping charge and you should see a credit on your card the next business day. If we can be of further assistance, or if you have any questions, please feel free to contact us. Thank you again for shopping with us.

Resolution: Customer was refunded full amount of shipping charge”

Rating 10/10 5/5
modified review posted Jan-20-2013

"Great price and delivery in 5 days"

Rating 10/10 5/5
modified review posted Dec-26-2012

"The order was filled quickly and accurately. Thank you"

Rating 10/10 5/5
modified review posted Dec-20-2012

"We have been customers of World of Stains for a few years now supplying the UK market mainly due to their products out performing others that we have tried. Also their customer service is reliable ,honest and trustworthy. Our customers return to us each year for repeat orders which speaks for itself.
Chris Sidey
Owner of QualityTimberDecking.com "

 
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