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"I luv woot; the only people I hear complainig about them is the people who cant read the post properly. i agree that its hard to see if something is refurbished, without having to scan the entire post, but thats how it is when u buy things online. "
"Been a Woot-er for four months now and by far this is going to be the most interesting shopping site you've ever visited. I have bought several items from this site and it doesn't take them long to ship (expect about less than a week to a week and a half for shipment) and this is a legit site for whatever they sell on woot.com. shirt.woot, wine.woot, kids.woot, home.woot and sellout.woot. They also feature a deals.woot for deals from other website, most are pretty legit as well as I've shopped from those also (just check the reputation/comments on the item).
I'm a big Woot fan, and you gotta have to love the Woot-offs held once a month. The pricing on their sales are great most of the time.. just check back every day at midnight for fresh new deals before they sellout!
"Wonderful!!! Woots been awesome for us! Our most recent order took only 4 days to get here from the day the order was made. It was 2 cases of seventh generation diapers (the only kind of disposable my sensitive skin toddler can use without horrible rashes. So I was thrilled to see Woot do a deal on these that even after shipping still beat even sale prices elsewhere. Order arrived quickly and was exactly as ordered (one case size 3 one case size 4). A+++"
This review was modified by KayZc on May 05 2012 08:38:23 AM
"Wow if I know about Woot and all the hassles with regards to ordering and shipping I would have spent a little more from a reputable seller. I purchased a refurbished iPod touch for my sister, her other first one screen broke, and figured that it would be in decent shape. Well my sister recieved the device plugged it in and it got really hot and then after that never turned on, looked up how to resolved it, nothing worked. I have purchased online before from Amazon and others with no issues, even purchased my car off of Ebay so I do my research and since Woot was so popular I figured it would be fine, oh boy!! It has been over 3 weeks since I have returned the item and RMA has not responded at all to my emails about the status. Seems like it is now going to be in limbo, but I will contact my credit card company to get a refund if they don't respond by the end of this week.
This was my second time I purchased from woot, the Ipod was first and garden cart that from Sears was second, but it was directly from Sears and I picked it up, so Woot was not involved at all inthe purchase or shippig of it.
Horrible Customer Service, good luck if your device breaks and you think you can contact them.
UPDATED! As of the other day Woot has refunded the money back to my CC. So I wanted to ast least add this to the review.
There still has been no response from them."
This review was modified by JT_OHIO on April 26 2012 07:47:43 AM
"Non-existant customer service. I paid for a camera that NEVER arrived, repeatedly sent requests to Woot and all I got was a complaint number! They wouldn't even track the darn package! Finally I contacted my bank and asked that the charges be reversed because I got NO action whatsoever from Woot! The most amazing thing is that I discovered their home office is about 12 miles from my house, but almost TWO WEEKS went by and I still did not have what I paid for!"
"Woot is great in my book. Their prices are amazing and everything I've bought has worked like a charm. With that said, shipping is INCREDIBLY slow. I have waited for as much as a month to receive an item I've bought. But if you can deal with a 2-4 week delivery date, their prices are unmatched. "
"I always get exactly what is advertised, and it is usually quite a good deal. Over about 4 years I've bought 12 things, so I'm not a hard-core "wooter", but I've bought things ranging from computers to GPS units to kids toys to i-device docking stations.
I've never needed to return anything, and have always been pleased with my purchase. (But that may be because I research the things I purchase before I buy them, apparently unlike some of the other reviewers.)"
"THE WORST ONLINE EXPERIENCE I'VE EVER HAD!!! I've bought many things online, always with great success, but this is the worst experience ever. They didn't offer shipping options, so even though I was willing to pay extra to insure it arrived on time, I never even got that option, it just reached the end of the ordering process, and that was it! When I emailed to find out what kind of shipping was used (time was an issue), they only said it would be shipped in 5-7 days, and shipping would arrive 1-14 days afterward! What kind of window is that??? A few days later, I rec'd an email with shipping info about when it would arrive, and I spent FOUR DAYS trying to ask them to hold it at the UPS office so I could pick it up, because it would be delivered on the day we were leaving for a two week vacation, and I wanted to get it on the way to the airport. I was told by Woot that they couldn't tell me who the shipper was, only that it was a "third party." UPS said the shipper was Amazon.com, but Amazon said they couldn't do anything because the order didn't originate from them. UPS said they couldn't reroute the package (i.e. put it on hold for pickup) unless they had permission from the shipper, but no one was willing to admit or to provide the information as to who the actual shipper was!!! It looks like the item will hang on my gate for two weeks or be stolen, simply because I couldn't get anyone to tell UPS to hold it at their office rather than put it on their truck for delivery to an empty house. How stupid is this????"
"I luv woot; the only people I hear complainig about them is the people who cant read the post properly. i agree that its hard to see if something is refurbished, without having to scan the entire post, but thats how it is when u buy things online. "