Woodland Direct Reviews - woodlanddirect.com Ratings at ResellerRatings

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woodlanddirect.com

Home & Garden

Rating 9.00/10 472 reviews

9.00/100
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Woodland Direct is a merchant member
Woodland Direct participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 1,986 merchant members.
 

All Customer Reviews (473)


Rating 10/10 5/5
modified review posted Jun-10-2013

"They ensured that I had tracking information available. They item was delivered as stated. Item ordered is exactly as described and delivered quite timely."

modified review reply posted Jun-11-2013

WoodlandDirect, Woodland Direct rep has responded

“Thank you for the feedback! We are very glad you were satisfied with your purchase!”

Rating 10/10 5/5
modified review posted Jun-09-2013

"product was as described. Fast shipping"

modified review reply posted Jun-11-2013

WoodlandDirect, Woodland Direct rep has responded

“Thank you for taking the time to give us your feedback! We hope you enjoy your purchase!”

Rating 2/10 1/5
modified review posted Jun-03-2013

"I received my Elite Chiminea today June 3 2013 and was VERY DISAPPOINTED in my purchase. For one thing it was smaller than what I expected. The quality is certainly not worth 149.00 plus all the shipping I had to pay for. Would not recommend this product or company to anyone. Very disappointed ."

Rating 10/10 5/5
modified review posted May-29-2013

"My order arrived fast and exactly as ordered!!"

modified review reply posted Jun-11-2013

WoodlandDirect, Woodland Direct rep has responded

“We are so happy that you were pleased with you purchase! Come back anytime!”

Rating 8/10 4/5
modified review posted May-19-2013

"Order came as expected. The BioOrb was partially bent, making it difficult for my husband to align edges and holes for bolts. Material is flimsier than we anticipated and the lid can be removed by hand, which makes me concerned about the bear getting into this style as well!"

modified review reply posted May-24-2013

WoodlandDirect, Woodland Direct rep has responded

“Thank you for shopping with us! I hope that pesky bear doesn't give you any problems!”

Rating 10/10 5/5
modified review posted May-15-2013

"Delivered quickly -- exactly what I wanted."

modified review reply posted May-16-2013

WoodlandDirect, Woodland Direct rep has responded

“Thank you for shopping with us! We hope to see you again!”

Rating 6/10 3/5
modified review posted May-13-2013

"I have not yet received my order My order was placed on 5/6/13 today is 5/13/13"

modified review reply posted May-16-2013

WoodlandDirect, Woodland Direct rep has responded

“I'd be happy to look up your order for you! Just reply to me with your order number for a status update. Thank you for taking the time to send us your feedback!”

Rating 10/10 5/5
modified review posted May-12-2013

"I am happy with the speed of the delivery time. It looks good to me. thanks vince"

modified review reply posted May-13-2013

WoodlandDirect, Woodland Direct rep has responded

“Vince, thanks so much for taking a moment to send us your feedback! I'm so glad that your experience was worthy of five stars. Come back anytime!”

Rating 4/10 2/5
modified review posted May-10-2013

"Ordered 3 chimney caps. Talked to sale before ordering about shipping time because we need them within 5 days to wrap up the job. 2 of them arrived on time. 1 is missing. Called back to customer service. They acknowledge their mistake. Explained to her that the parts are required to finish the job and asked her to ship it next day or 2 days shipping so that we can finish the job by Monday. She said Fedex doesn't ship on Saturday. Went to Fedex and entered the zip code and they have 2 options to ship on Saturday. Even with proof that Fedex ships on Saturday, this merchant just chooses the cheapest shipping option and ships ground. There are plenty online merchants who would bite bullet to correct their mistake. Buyer should beware this merchant for time-sensitive order."

Rating 10/10 5/5
modified review posted May-10-2013

"Everyone I have spoken to has been very helpful and pleasant. So far our order has not been shipped, so still waiting on how that goes."

modified review reply posted May-16-2013

WoodlandDirect, Woodland Direct rep has responded

“Thank you so much for your review! I hope you've received your order by now, but if you haven't, I'd be happy to look into its status. Thank you for shopping with us!”

Rating 10/10 5/5
modified review posted May-10-2013

"Ordered 2 rain barrels and both were deliverd within 1 week. The barrels are exactly as represented & we love them. "

modified review reply posted May-16-2013

WoodlandDirect, Woodland Direct rep has responded

“That's wonderful! I hope you get lots of great use from them! Thank you so much for purchasing them from Woodland Direct!”

Rating 10/10 5/5
modified review posted May-09-2013

"I am impressed with the quality of my composter. It was easy to assemble and I have started my first batch.

It was delivered quickly and after getting it one afternoon, it was in service before dark.
Thanks
Jim Watkins"

modified review reply posted May-16-2013

WoodlandDirect, Woodland Direct rep has responded

“Great job on your composting! Thank you so much for letting us help you get started!”

Rating 10/10 5/5
modified review posted May-09-2013

"great price, fast ship, excellent customer service...what's not to like??"

modified review reply posted May-16-2013

WoodlandDirect, Woodland Direct rep has responded

“Wow - thank you for such a great review! We hope to see you again!”

Rating 10/10 5/5
modified review posted May-09-2013

"good quick service. product arrived as expected. thanks!"

modified review reply posted May-16-2013

WoodlandDirect, Woodland Direct rep has responded

“Thank you so much for shopping with us!”

Rating 10/10 5/5
modified review posted May-07-2013

"Great company to do business with, their prices are competive, their shipping is super fast and the ease of returning an item is second to none.I will shop their site in the future for sure."

modified review reply posted May-16-2013

WoodlandDirect, Woodland Direct rep has responded

“This is such an encouraging review - I will be sure to pass it on to everyone! Thank you for shopping with us, and for taking the time to send us your feedback!”

 
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