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I bought the Canon S3 IS camera on-line. Also got the e-mail requiring a phone call to "confirm" the order. Called in and was inundated with the hard sell of overpriced accessories. Declined all additonal products. Of course, the camera was not shipped when they promised. So, I called in and the camera was, of course, now out of stock. I was strung along for the next 2 months. I then get an e-mail that my camera was in but was only available as part of a "USA package" that was $135 more than the cost of the camera that I had purchased. I declined the up-sell again. Another month passes, no camera. I then called anonymously and asked if the Canon S3 IS was in stock as I was "contemplating purchasing it on-line." I was told that the camera was in fact in stock. I went absolutely balistic. The main manager (please read the word "crook" here) is named Mike. I asked him point blank would I ever receive a camera at the advertised price without buying additonal accessories. I was asked to please cancel my order. I did, only for the fact that I hoped this would make charging my credit card illegal after that moment. Mike then hung up on me. I called Mike back, told him that I was a licensed attorney and would be reporting them to the NY Better Business Bureau and to the NY Attorney General's Office. I have only begun my crusade of trying to put this fraudulent company out of business. "
This review was modified by dedheddave on December 11 2006 03:09:58 PM
"If you want to get cheated and abused this is the store for you. I ordered a Nikon D80 and lens. I was bombarded with the hard sell overpriced options. Unfortunately they sent me the lens but not the camera. When I checked on the status of the camera (well after it should have arrived based on the verbal and written correspondence I had with them) I was told it was not in stock and would not be for several weeks. When I explained that this posed a big problem for me since I had ordered the camera for my vacation abroad they said they were sorry but nothing could be done about it. When I asked to speak to a manager "Michael" told me he was a manger. He then became very rude, telling me to shut up and ultimately hanging up on me. That same day someone from my office called and was told that they did, in fact, hav the camera in stock. I have never had such an overall awful experience."
"New York Ripoff. They don't honor their deals unless you buy other items. DON'T DO BUSINESS WITH THIS COMPANY !!!!!!!!! File a complaint to New York Attorney General and New York Better Businees Bureau. "
This review was modified by chilidippr on December 07 2006 06:35:24 PM
"Buyer beware! Wisetronics is the absolute worst shopping experience I have had online. They sent us an overpriced "High Speed" SD card that wasn't high speed, a camera case that the camera wouldn't fit in and they called to try and sell us everything in the store with mis-leading information and would not take no for an answer. They lure you with cheap prices on some items but soak you with misleading information and hidden costs. Additional, they're customer service is rude and not a bit helpful. They hung up on us and then let the phone ring when we tried to call back. They are not a legtimate business but an internet scam! Pay the extra $10 and buy eslewhere."
This review was modified by LyricSmith on December 12 2006 05:08:18 PM
"After placing an on line order for a digital camera, they contacted me requesting more money for faster shipping and to sell me some very expensive batteries.... I didn't need either... Since then, they are not taking calls ore responding to emails... They indicated that they had the camera in stock and would ship it but I haven't seen a thing yet..... And really don't expect to.... "
"Ordered Canon Powershot S3. Wisetronics claimed to have this item in stock when I ordered. Two days later I get an email to call and "verify" my order at their Verification department at 1-877-678-8990 (Extension 202). I call and their rep. asks me to verify info they already have, and then trys to sell me a bunch of other stuff. I refused to buy any additional items. He then tells me I will now get free shipping, but the camera would not get to me for 7 to 12 business days. So I wait till May 30th and I see that my credit card has not been charged an I've received no shipping notice. I call them, and after being kept on hold for about 1 hour, I talk to a guy named James. I ask him when my camera will ship and he tells me it will ship in another 5 to 6 weeks. At that point I cancelled the order. Oh, and when I checked their web adds, they always claim to have the item in stock..."
"I ordered a Canon SD800 camera from WiseTronics, because of their low price. Now, 8 days later, I'm wondering when the camera will be shipped to me. Upon calling them, I was told the camera is a Japanese version, coming from Japan but on back-order. I wanted the USA version so I canceled the order. Never did I see any option on the web site as to what "versions" were available. I certainly would have never considered anything but the USA version. I think their web site is very misleading....low prices, but you don't get USA goods. I could have reordered via the customer service person I spoke with and gotten the USA version of this camera, but the price was much more than what I can purchase it locally. My advice to anyone considering ordering from WiseTronics is to personally talk to a customer service rep when placing your order, to verify what you want you'll be getting and to verify that the item is in stock. If I hadn't called them to check on my shipping status, I would not have known that the item was on back-order, nor that the item was not what I wanted. I suggest NOT using WiseTronics. "
"Placed order on 4/30/07 and got email to call to 'complete' order. They tried to sell lots of overpriced stuff and I refused and they said that it would be 2-3 weeks to get the camera. It is now June 5th. During each call I made to check the order they tried to sell overpriced extras or a "retail kit" that was available now but the camera itself was not available. If I wanted to spend an extra $150 I could get the 'kit' immediately with all the extra worthless junk but I refused so they again said it would be two to three weeks to get the camera. I searched the web and found Wisetronics still showing the lowest price for the product and it was listed as "in stock" but I've been waiting over a month for it. Their customer service said that she would tell their internet department to update their inventory more often but that's all she could do. I had to wait or cancel the order she said. I canceled the order today. They're using illegal bait-and-switch tactics that many companies have been sued for in the past yet these people are getting away with it... Somebody sue these bastards!"
"!!!!DANGER!!!! This company means nothing but trouble! I just cancelled my order with them for a brand new Sony DSC-H1 [thank goodness]. This company employs your classic bait-and-switch [in effect, they take your order and then switch it with another product after pressuring you to do so].
Also, you'll never get your order! It'll always be backlogged, out-of-stock, or some other bogus reason.
There's no way they're making money, so don't ever, EVER give them your credit card information!! Buyers beware! This is a complete scam."
"Be Warned! Wisetronics seemed to have the lowest price on the Canon G7 I ordered online. I then got an email saying that I needed to "call to confirm my order". Some guy named "Stevie" proceeded to bloat my order with what turned out be very low quality, overpriced accessories. The camera arrived with the language set to Japanese, making it very difficult to get it working. The accessory lenses that Stevie so enthusiastically recommended are of very poor optical quality, essentially worthless. The wide angle lens actually arrived dirty and with damaged threads. Wisetronics' return policy makes it extremely difficult to return defective merchandise, it's all or nothing, and they charge a ridiculous 20% "restocking fee". This is an abusive business and I will never do any business with them again. "
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![Share](javascript:share_rating({"review_body":"If you want to get cheated and abused this is the store for you. I ordered a Nikon D80 and lens. I was bombarded with the hard sell overpriced options. Unfortunately they sent me the lens but not the camera. When I checked on the status of the camera (well after it should have arrived based on the verbal and written correspondence I had with them) I was told it was not in stock and would not be for several weeks. When I explained that this posed a big problem for me since I had ordered the camera for my vacation abroad they said they were sorry but nothing could be done about it. When I asked to speak to a manager \u0022Michael\u0022 told me he was a manger. He then became very rude, telling me to shut up and ultimately hanging up on me. That same day someone from my office called and was told that they did, in fact, hav the camera in stock. I have never had such an overall awful experience.","link":"http:\/\/www.resellerratings.com\/store\/Wisetronics\/comment\/289548#comment289548","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Wisetronics.jpg","store_name":"Wisetronics","username":"mb54","rating":"1"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"New York Ripoff. They don\u0027t honor their deals unless you buy other items. DON\u0027T DO BUSINESS WITH THIS COMPANY !!!!!!!!!<br>File a complaint to New York Attorney General and New York Better Businees Bureau.<br>","link":"http:\/\/www.resellerratings.com\/store\/Wisetronics\/comment\/288676#comment288676","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Wisetronics.jpg","store_name":"Wisetronics","username":"chilidippr","rating":"1"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Buyer beware! Wisetronics is the absolute worst shopping experience I have had online. They sent us an overpriced \u0022High Speed\u0022 SD card that wasn\u0027t high speed, a camera case that the camera wouldn\u0027t fit in and they called to try and sell us everything in the store with mis-leading information and would not take no for an answer. They lure you with cheap prices on some items but soak you with misleading information and hidden costs. Additional, they\u0027re customer service is rude and not a bit helpful. They hung up on us and then let the phone ring when we tried to call back. They are not a legtimate business but an internet scam! Pay the extra $10 and buy eslewhere.","link":"http:\/\/www.resellerratings.com\/store\/Wisetronics\/comment\/286595#comment286595","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Wisetronics.jpg","store_name":"Wisetronics","username":"LyricSmith","rating":"1"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"After placing an on line order for a digital camera, they contacted me requesting more money for faster shipping and to sell me some very expensive batteries.... I didn\u0027t need either... Since then, they are not taking calls ore responding to emails... They indicated that they had the camera in stock and would ship it but I haven\u0027t seen a thing yet..... And really don\u0027t expect to.... ","link":"http:\/\/www.resellerratings.com\/store\/Wisetronics\/comment\/287000#comment287000","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Wisetronics.jpg","store_name":"Wisetronics","username":"smoore15","rating":"1"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Ordered Canon Powershot S3. Wisetronics claimed to have this item in stock when I ordered. Two days later I get an email to call and \u0022verify\u0022 my order at their Verification department at 1-877-678-8990 (Extension 202). I call and their rep. asks me to verify info they already have, and then trys to sell me a bunch of other stuff. I refused to buy any additional items. He then tells me I will now get free shipping, but the camera would not get to me for 7 to 12 business days. So I wait till May 30th and I see that my credit card has not been charged an I\u0027ve received no shipping notice. I call them, and after being kept on hold for about 1 hour, I talk to a guy named James. I ask him when my camera will ship and he tells me it will ship in another 5 to 6 weeks. At that point I cancelled the order. Oh, and when I checked their web adds, they always claim to have the item in stock...","link":"http:\/\/www.resellerratings.com\/store\/Wisetronics\/comment\/319572#comment319572","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Wisetronics.jpg","store_name":"Wisetronics","username":"gcrem","rating":"1"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I ordered a Canon SD800 camera from WiseTronics, because of their low price. Now, 8 days later, I\u0027m wondering when the camera will be shipped to me. Upon calling them, I was told the camera is a Japanese version, coming from Japan but on back-order. I wanted the USA version so I canceled the order. Never did I see any option on the web site as to what \u0022versions\u0022 were available. I certainly would have never considered anything but the USA version. I think their web site is very misleading....low prices, but you don\u0027t get USA goods. I could have reordered via the customer service person I spoke with and gotten the USA version of this camera, but the price was much more than what I can purchase it locally. My advice to anyone considering ordering from WiseTronics is to personally talk to a customer service rep when placing your order, to verify what you want you\u0027ll be getting and to verify that the item is in stock. If I hadn\u0027t called them to check on my shipping status, I would not have known that the item was on back-order, nor that the item was not what I wanted. I suggest NOT using WiseTronics. ","link":"http:\/\/www.resellerratings.com\/store\/Wisetronics\/comment\/298739#comment298739","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Wisetronics.jpg","store_name":"Wisetronics","username":"trekin2","rating":"1"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Placed order on 4\/30\/07 and got email to call to \u0027complete\u0027 order. They tried to sell lots of overpriced stuff and I refused and they said that it would be 2-3 weeks to get the camera. It is now June 5th. During each call I made to check the order they tried to sell overpriced extras or a \u0022retail kit\u0022 that was available now but the camera itself was not available. If I wanted to spend an extra $150 I could get the \u0027kit\u0027 immediately with all the extra worthless junk but I refused so they again said it would be two to three weeks to get the camera. I searched the web and found Wisetronics still showing the lowest price for the product and it was listed as \u0022in stock\u0022 but I\u0027ve been waiting over a month for it. Their customer service said that she would tell their internet department to update their inventory more often but that\u0027s all she could do. I had to wait or cancel the order she said. I canceled the order today. They\u0027re using illegal bait-and-switch tactics that many companies have been sued for in the past yet these people are getting away with it... Somebody sue these bastards!","link":"http:\/\/www.resellerratings.com\/store\/Wisetronics\/comment\/318797#comment318797","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Wisetronics.jpg","store_name":"Wisetronics","username":"stuartbertsch","rating":"1"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"!!!!DANGER!!!! This company means nothing but trouble! I just cancelled my order with them for a brand new Sony DSC-H1 [thank goodness]. This company employs your classic bait-and-switch [in effect, they take your order and then switch it with another product after pressuring you to do so]. <br><br>Also, you\u0027ll never get your order! It\u0027ll always be backlogged, out-of-stock, or some other bogus reason.<br><br>There\u0027s no way they\u0027re making money, so don\u0027t ever, EVER give them your credit card information!! Buyers beware! This is a complete scam.","link":"http:\/\/www.resellerratings.com\/store\/Wisetronics\/comment\/243057#comment243057","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Wisetronics.jpg","store_name":"Wisetronics","username":"jonnykang","rating":"1"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Be Warned! <br>Wisetronics seemed to have the lowest price on the Canon G7 I ordered online. I then got an email saying that I needed to \u0022call to confirm my order\u0022. Some guy named \u0022Stevie\u0022 proceeded to bloat my order with what turned out be very low quality, overpriced accessories. The camera arrived with the language set to Japanese, making it very difficult to get it working. The accessory lenses that Stevie so enthusiastically recommended are of very poor optical quality, essentially worthless. The wide angle lens actually arrived dirty and with damaged threads. Wisetronics\u0027 return policy makes it extremely difficult to return defective merchandise, it\u0027s all or nothing, and they charge a ridiculous 20% \u0022restocking fee\u0022. This is an abusive business and I will never do any business with them again. ","link":"http:\/\/www.resellerratings.com\/store\/Wisetronics\/comment\/298496#comment298496","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Wisetronics.jpg","store_name":"Wisetronics","username":"cfoxRES","rating":"1"}, "single");){kind=link}
"FRAUDULENT OPERATION !! AVOID AT ALL COST !!
I bought the Canon S3 IS camera on-line. Also got the e-mail requiring a phone call to "confirm" the order. Called in and was inundated with the hard sell of overpriced accessories. Declined all additonal products. Of course, the camera was not shipped when they promised. So, I called in and the camera was, of course, now out of stock. I was strung along for the next 2 months. I then get an e-mail that my camera was in but was only available as part of a "USA package" that was $135 more than the cost of the camera that I had purchased. I declined the up-sell again. Another month passes, no camera. I then called anonymously and asked if the Canon S3 IS was in stock as I was "contemplating purchasing it on-line." I was told that the camera was in fact in stock. I went absolutely balistic. The main manager (please read the word "crook" here) is named Mike. I asked him point blank would I ever receive a camera at the advertised price without buying additonal accessories. I was asked to please cancel my order. I did, only for the fact that I hoped this would make charging my credit card illegal after that moment. Mike then hung up on me. I called Mike back, told him that I was a licensed attorney and would be reporting them to the NY Better Business Bureau and to the NY Attorney General's Office. I have only begun my crusade of trying to put this fraudulent company out of business. "