Wirefly Reviews - wirefly.com Ratings at ResellerRatings

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wirefly.com

Consumer Electronics

Rating 9.03/10 1,728 reviews

9.03/100
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All Customer Reviews (1,731)


Rating 10/10 5/5
modified review posted Jun-12-2013

"Was very happy with my phone. Price was great and got it fast."

Rating 10/10 5/5
modified review posted Jun-11-2013

"Easy, no mail-in rebates. Great phone choices."

Rating 10/10 5/5
modified review posted Jun-11-2013

"I FOUND SHOPPING WITH WIREFLY EASY AND AFFORDABLE. THE REPRESENTATIVE THAT I SPOKE WITH WAS VERY PLEASANT, HELPFUL AND PATIENT DURING THE PROCESS OF ME SELECTING A PLAN THAT WAS AFFORDABLE AND PHONE DEVICES THAT WAS RIGHT FOR MY FAMILY. I WOULD RECOMMEND WIREFLY TO MY FRIENDS AND FAMILY."

Rating 10/10 5/5
modified review posted Jun-11-2013

"I like to buy shop my phone from online she explained all features of phone and detailed explanation of plan. she made a things on my way"

Rating 2/10 1/5
modified review posted Jun-11-2013

"I received two phones today, and was dissatisfied because one of the phones do not work at all. I was told by Wirefly to send the phone back. This is an inconvenience, because I will now be without a phone for two weeks. I am having second doubts about doing business with Wirefly."

modified review reply posted Jun-12-2013
Wirefly's Avatar
Wirefly, Wirefly rep has responded

“Hi mzlisaj1966,

I am sorry to hear that you have had this experience with your order. I will review your order and reach out to you shortly to address and resolve your concerns.

-Kim”

Rating 10/10 5/5
modified review posted Jun-11-2013

"I was shocked at how low the prices were with Wirefly, but my sister had used them before and said it was as good as advertised. I got a great phone for a fraction of the price, had free shipping and got the phone 2 days later. I couldn't be happier with my purchase!"

modified review reply posted Jun-11-2013
Wirefly's Avatar
Wirefly, Wirefly rep has responded

“Hello Snowdan13,

I am glad to hear that you have had a positive experience ordering through us. We appreciate your kind words and thank you for shopping with Wirefly.

-Kim”

Rating 10/10 5/5
modified review posted Jun-09-2013

"this is the third time I have ordered a smart phone from Wirefly. They have the best customer service, the best prices, and fastest delivery and all the best phones!
I just got the Samsung Galaxy S4 I ordered from Wirefly for myself and will be ordering one for my wife in the next 2 weeks.
Thank you Wirefly for making my shopping expirence easy and fast!"

+ Read user comments
modified review reply posted Jun-11-2013
Wirefly's Avatar
Wirefly, Wirefly rep has responded

“Hi wgreinke,

I am glad to hear that you have had a positive experience ordering through us. We appreciate your kind words and thank you for shopping with Wirefly.

-Kim”

Rating 8/10 4/5
modified review posted Jun-09-2013

"I have to admit that I was VERY skeptical about this company but the truth of the matter is that they came through BIG(!) time. Excellent prices - got my phone in 3 business days. "

modified review reply posted Jun-11-2013
Wirefly's Avatar
Wirefly, Wirefly rep has responded

“Hello ElCortes,

I am glad to hear that you have had a positive experience ordering through us. We appreciate your kind words and thank you for shopping with Wirefly.

-Kim”

Rating 4/10 2/5
modified review posted Jun-09-2013

"so far the purchase was great. but it was sent out the 4th and it is not expected to arrive till the 13th. usps is faster than fedx. 9 days, are you kidding me. "

modified review reply posted Jun-11-2013
Wirefly's Avatar
Wirefly, Wirefly rep has responded

“Hi the.scottsman,
I am sorry to hear that you are unhappy with the shipping method for your phone. I will be sure to review your order and see how our sales agent explained the shipping to you. Since you are having the phone shipped to a PO Box, we can only ship via SmartPost, which is why it is taking so long for you to receive your phone. We have reviewed your sales call and our agent did advise you that SmartPost shipping takes 4-7 business days and you did agree to it at that time. I am sorry if you are unhappy with the shipping method you selected.
-Kim”

Rating 10/10 5/5
modified review posted Jun-07-2013

"I was very happy with the assistance I receive. This is my second phone from you. Again thank you for good service."

modified review reply posted Jun-11-2013
Wirefly's Avatar
Wirefly, Wirefly rep has responded

“Hi albepark2,

I am glad to hear that you have had a positive experience ordering through us. We appreciate your kind words and thank you for shopping with Wirefly.

-Kim”

Rating 10/10 5/5
modified review posted Jun-07-2013

"
The first time I used wirefly was in 2009 to get a new T-mobile plan. It was extremely easy to put my package together and surprised at the quality of service I received for this being a third party company. I recently opened a new plan for verizon wireless using wirefly and had the same great experience. Wirefly sent me emails every step of the way keeping me updated on my account approval status and shipping. I would recommend wirefly to anyone. GREAT customer service!"

modified review reply posted Jun-11-2013
Wirefly's Avatar
Wirefly, Wirefly rep has responded

“Hello valdez0504,

I am glad to hear that you have had a positive experience ordering through us. We appreciate your kind words and thank you for shopping with Wirefly.

-Kim”

Rating 10/10 5/5
modified review posted Jun-07-2013

"Wirefly is very easy to use and gave me better prices then any online retailer, my phone even got to me faster than the estimated time. Will order next time from here. "

modified review reply posted Jun-11-2013
Wirefly's Avatar
Wirefly, Wirefly rep has responded

“Hello Deleonfrancis,

I am glad to hear that you have had a positive experience ordering through us. We appreciate your kind words and thank you for shopping with Wirefly.

-Kim”

Rating 8/10 4/5
modified review posted Jun-07-2013

"Good experience, but slow shipping. Paid for 2 day shipping, got it 8 days later."

modified review reply posted Jun-11-2013
Wirefly's Avatar
Wirefly, Wirefly rep has responded

“Hi orange93,

I am glad to hear that you have had a positive experience ordering through us. We appreciate your kind words and thank you for shopping with Wirefly.

-Kim”

Rating 10/10 5/5
modified review posted Jun-07-2013

"Go service I love the real time chat, and it's cheaper which isa plus"

modified review reply posted Jun-11-2013
Wirefly's Avatar
Wirefly, Wirefly rep has responded

“Hi nekiajohnson,

I am glad to hear that you have had a positive experience ordering through us. We appreciate your kind words and thank you for shopping with Wirefly.

-Kim”

Rating 10/10 5/5
modified review posted Jun-07-2013

"Had a great experience, great price on new phone. Would recommend to all my friends. "

modified review reply posted Jun-11-2013
Wirefly's Avatar
Wirefly, Wirefly rep has responded

“Hello mdarby34,

I am glad to hear that you have had a positive experience ordering through us. We appreciate your kind words and thank you for shopping with Wirefly.

-Kim”

 
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