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wirefly.com

Consumer Electronics and Cellular & Accessories

Rating 7.69/10 796 reviews
7.69/100 (6-month rating)
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Wirefly is a merchant member and currently DOES actively participate at ResellerRatings to monitor feedback and resolve any issues. See all 1,957 merchant members.
 

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All Customer Reviews (796)

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Rating 10/10 5/5
modified review posted Feb-06-2012

"wirefly is a good merchant very effiction and and very fast on delivery very pleased with the phones"

modified review posted Feb-07-2012
Wirefly's Avatar
Wirefly, Wirefly rep has responded

“Hi rwedge,

Thank you for shopping with Wirefly and thank you for taking the time to share your experiences with us here on Reseller Ratings!

-Scott”

Rating 10/10 5/5
modified review posted Feb-06-2012

"I am very happy with my order from wirefly. I got my order quickly with all instructions on setting it up. I am recommending them to all my friends."

modified review posted Feb-06-2012
Wirefly's Avatar
Wirefly, Wirefly rep has responded

“Hi Yumalady,

Thank you for shopping with Wirefly and thank you for taking the time to share your experiences with us here on Reseller Ratings!

-Scott”

Rating 10/10 5/5
modified review posted Feb-06-2012

"My phone purchase was fast and easy. I would recommend them to all my friends and family. "

modified review posted Feb-06-2012
Wirefly's Avatar
Wirefly, Wirefly rep has responded

“Hi Frozenpaiute,

Thank you for shopping with Wirefly and thank you for taking the time to share your experiences with us here on Reseller Ratings!

-Scott”

Rating 10/10 5/5
modified review posted Feb-06-2012

"Love Wirefly. Received my phone the very next day as promised. Easy to track, easy to order."

modified review posted Feb-06-2012
Wirefly's Avatar
Wirefly, Wirefly rep has responded

“Hi Ccasheros,

Thank you for shopping with Wirefly and thank you for taking the time to share your experiences with us here on Reseller Ratings!

-Scott”

Rating 2/10 1/5
modified review posted Feb-06-2012

"My recent experience with WIREFLY was atrocious. Bought 2 smartphones, one was issued with a "cancelled business account phone#" which VERIZON refused to activate. Attempts to resolve the problem with WIREFLY after long delays in contact were futile...Communication poor, difficult to hear and understand rep. Sent the whole pile of equipment back and will see if they honor their "no-questions" free return policy.




















































































NOT HAPPY with Wirefly! Order process while complicated, went
smoothly BUT LONG. Phones arrived promptly, in good shape,and order complete. The problems arose in attempting to activate. 1st, the VERIZON phone number issued would not be accepted by VERIZON because "it belonged to a cancelled business account". 2nd, VERIZON would not service the order since they say WIREFLY would impose considerable fees for not going through Wirefly. 3rd, Attempts to reach Wirefly support became a nightmare because "they are so busy" (dealing with such screwups no doubt). When reached, the communication connection was unintelligable and the acccent of the agent compounded the confusion. All in all, a POOR experience. I have an RMA# and am returning the whole mess today. 3 hours shot to (attempt to)get 2 new phones...








"

modified review posted Feb-06-2012
Wirefly's Avatar
Wirefly, Wirefly rep has responded

“Hi HorBill,
I am very sorry to hear that you have had such a frustrating experience shopping with us. I have escalated your order information over to one of our customer service managers to review and address your order issues for you. You should hear from one of our senior customer service agents who will be contacting you to address all of your concerns. We look forward to hearing from you soon!
-Kim”

Rating 10/10 5/5
modified review posted Feb-06-2012

"HAS BEEN A GREAT SERVICE SO FAR, THIS HAS BEEN MY FIRST TIME WITH THEM. WILL DEFINATELY ORDER FROM THEM AGAIN WHEN I AM LOOKING FOR NEW CELL PHONES."

modified review posted Feb-06-2012
Wirefly's Avatar
Wirefly, Wirefly rep has responded

“Hi hidayroze,

Thank you for shopping with Wirefly and thank you for taking the time to share your experiences with us here on Reseller Ratings!

-Scott”

Rating 10/10 5/5
modified review posted Feb-06-2012

"I'm so glad I discovered not only this website, but the great deal I received on my phone. The service was absolutely outstanding! From Casey, who took my order, to the assistance received in activating my phone. Professional, courteous, personal, dedicated and knowledgable. I bragged about wirefly all weekend long and will definitely send some business your way!"

modified review posted Feb-06-2012
Wirefly's Avatar
Wirefly, Wirefly rep has responded

“Hi DonM1965,

Thank you for shopping with Wirefly and thank you for taking the time to share your experiences with us here on Reseller Ratings!

-Scott”

Rating 8/10 4/5
modified review posted Feb-05-2012

"very happy with the speed and quality of product the only problem was that there was a security number from sprint wireless that i was supposed to get and they put in the WRONG number so now I`m having to deal with sprint!!!!!!!!"

modified review posted Feb-06-2012
Wirefly's Avatar
Wirefly, Wirefly rep has responded

“Hi buzzard109,

Thank you for shopping with Wirefly and thank you for taking the time to share your experiences with us here on Reseller Ratings! I am sorry that your security number was not correct and that you are having to deal with Sprint directly. Please reach out to us if you have any other issues with your phone or service.

-Scott”

Rating 10/10 5/5
modified review posted Feb-05-2012

"I was and am very satisfied with the recent transcation. Wirefly was very kind , respectful and patience. I am telling other people about wirefly it is a great service for sure.My kids love the phones. I order 2 phones and i gave them to my kids i dont have one, I tried but sprint said i could only get 2 at this time which is fine i understand, once i pay about 4 month I can probably add a line I wish i could know. T-mobile accepted me 3 phones but I like sprint phones and coverage better. But over all i very happy with Wirefly and recommend going to Wirefly web site and get service. Thanks once again Wirefly. "

modified review posted Feb-06-2012
Wirefly's Avatar
Wirefly, Wirefly rep has responded

“Hi JMC531,

Thank you for shopping with Wirefly and thank you for taking the time to share your experiences with us here on Reseller Ratings!

-Scott”

Rating 10/10 5/5
modified review posted Feb-05-2012

"I try to keep all of my wireless devices current and this is the latest of many cell phone/device on line purchases which I had made over the years. I must say that my experience with Wirefly was the most satisfying one yet. They answered all of my questions and my order arrived exactly when they said it would. This is how it should be, thanks. "

modified review posted Feb-06-2012
Wirefly's Avatar
Wirefly, Wirefly rep has responded

“Hi yakdiesel,

Thank you for shopping with Wirefly and thank you for taking the time to share your experiences with us here on Reseller Ratings!

-Scott”

 
 
 

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