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wholesalemarine.com

Aviation & Marine

Rating 9.53/10 1,021 reviews
(1,167 lifetime reviews)

9.53/100 (6-month rating)
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Wholesale Marine participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 1,945 merchant members.
 
 

All Customer Reviews (1,167)

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Rating 10/10 5/5
modified review posted May-23-2012

"My overall experiance with Wholesale Marine was Great !!!
Customer service was very helpful and very pleasant to deal with.
They have great prices and very fast shipping. They have me as a future customer.
Thanks,
Roland H. Doe"

Rating 10/10 5/5
modified review posted May-23-2012

"very fast shipping, product as described, seems to have whatever i order in stock very pleased"

Rating 10/10 5/5
modified review posted May-23-2012

"Excellent service, ease of ordering and prompt delivery."

Rating 10/10 5/5
modified review posted May-23-2012

"Great A+A+ got what i needed and got here when they said"

Rating 10/10 5/5
modified review posted May-23-2012

"Perfect as always. I will keep buying all of my parts as long as everything goes as good as it has all of the times I have ordered. I have made multiple orders and always am happy."

Rating 10/10 5/5
modified review posted May-23-2012

"All of my purchases at Wholesale Marine have been very satisfactory. I've always received qualityproducts that are shipped expeditiously"

Rating 2/10 1/5
modified review posted May-23-2012

"If I could pick ZERO stars I would! I have ordered from Wholesale Marine in the past and never had an issue, but this time things didn't go very well.

Quite possibly the worst customer service I have ever received in my life. I will never order a thing from this company again ever even if I have to pay double to my marina or local retialer - at least they are helpful and take care of my needs.

Placed my order on a Tuesday, ETA was Wednesday - I live in Ohio, so it is a one day transit. I still didn't have anyting by Thursday so I tracked the box and it showed being delivered on Wednesday afternoon to my house - never got it. So on Friday, I contacted Wholesale Marine, they would put a trace on the box, but couldn't do anything until they heard from FedEx and they would call me back - nothing. Got a call from Fed Ex within 2 hours that same day. So I called Wholesale back at the beginning of the following week, and they would be happy to re-ship my order if I re-paid for it. Ummm - what?

I have worked for both UPS and a retailer in the inventory department, so I know how shipping and filing claims for lost inventory works. After waiting for the trace on the box, FedEx contacted me back, Wholesale Marine didnt (nice follow up on their part), and say that they determined the package as being lost since I never got it even though they show delivery to my house, so now I am waiting for these bozos to issue a credit to my credit card - can hardly wait to see how long that will take. Then the "customer service person" (and I use that term very loosely) had the audacity to ask if I wanted them to re-ship my order, no I wanted you idiots to do that 5 days ago when I told you the box never arrived. Considering my boat is going in the water tomorrow, um no I don't have time for your crap and went to a local store that got me what I needed for around the same price. Oh, and having been in the inventory business, I hope they get screwed on their claim to FedEx for being jerks to their customers. I got better customer service from your shipping vendor than I did from you - I will never buy anything from you ever again."

Rating 4/10 2/5
modified review posted May-23-2012

"Well its been over a week since my order and not a word as to where it is. I emailed and waiting on a response."

Rating 10/10 5/5
modified review posted May-23-2012

"Perfect transaction! I would recommend this store to everyone!"

Rating 10/10 5/5
modified review posted May-23-2012

"Product was exactly as ordered, fast, good service."

 
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