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Organizing your Reviews

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RatingsRating
Store InformationStore Info
Full Rating Profile
  • Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 2200 Brighton Henrietta Town Line Rd.
    • Contact: customerservice@wholelattelove.com
    • Phone: 888-411-5282
    • Customer Support: 888-411-5282 option 2
    • Business Hours: Monday -Thursday 9am-8pm, Friday 9am-6pm, Saturday 10am-3pm and Sunday 12-5pm EST time
    • Fax: n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • option not available COD
    • checkmark icon Check
    • checkmark icon Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • option not available International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • option not available International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 6.07/10 6.07/10
    Chance of future purchase: Rating 5.54/10 5.54/10
    Shipping & packaging: Rating 6.15/10 6.15/10
    Customer service: Rating 4.77/10 4.77/10
    Return/Replacement policy: Rating 2.50/10 2.50/10

1,099 Customer Reviews

Rating 10/10
5/5
modified review posted

"Great customer service and will definitely be buying from again! I love that I know I can call with any questions and gives me peace of mind about my purchase."


Rating 10/10
5/5
modified review posted

"I've always had good experience with WLL. Their service staff are very knowledgeable and helpful, and their website is informative. I recommend them to others all the time. This was a simple online coffee purchase, but it arrived in a timely manner."


Rating 10/10
5/5
modified review posted

"Love the site, the price was the least expensive, and having PayPal was a plus."


Rating 8/10
4/5
modified review posted

"Coffee machine arrived as expected. I mostly like it -- it does make good froth, but I am still adjusting to it because it's a bit different than my old machine."


Rating 10/10
5/5
modified review posted

"Professional and reliable service
Bernard
"


Rating 10/10
5/5
modified review posted

"No surprise. As expected. Fast delivery."


Rating 10/10
5/5
modified review posted

"All good, product arrived promptly, I just wasn't expecting the relatively large duty and brokerage fee."


Rating 10/10
5/5
modified review posted

"Whole Latte Love had exactly what I needed at a reasonable price. Delivered quickly, as ordered. Thanks!"


Rating 10/10
5/5
modified review posted

"Coffee delivered very quickly. Nice Job."


Rating 10/10
5/5
modified review posted

"I had a problem with the machine that I purchased. Customer service and Tech Support were great. In a short time they had another machine on the way to me. No hassle what so ever. Very friendly and courteous staff. Will definitely purchase from again."


Rating 10/10
5/5
modified review posted

"My order was filled quickly and received wrapped carefully to protect the machine. The staff was helpful with any questions that I had. Very satisfied - as usual."


Rating 10/10
5/5
modified review posted

"The current order as well as all previous orders have been filled quickly, accurately, and with products that have been accurately described by Whole Latte Love. Coffee related information presented on the Whole Latte Love web site as well as videos made available on the website are informative and appreciated."


Rating 10/10
5/5
modified review posted

"Arrived quickly with constant status updates about the shipping - so I knew just when to expect it. Also - this was the only site where I could find it in stock."


Rating 10/10
5/5
modified review posted

"Quick delivery of items and I liked the variety pack option. "


Rating 10/10
5/5
modified review posted

"I'm so very happy and excited to use it! I am grateful to have found such an amzing deal and the machine works beautifully! "


Whole Latte Love is a Merchant Member! Learn more

Whole Latte Love is a merchant member
Whole Latte Love participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 1,919 merchant members.