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Stores > Whole Latte Love

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RatingsRating
Store InformationStore Info
Full Rating Profile
  • Whole Latte Lov Whole Latte Love Elite Status
    • Address: 2200 Brighton Henrietta Town Line Rd.
    • Contact: customerservice@wholelattelove.com
    • Phone: 888-411-5282
    • Customer Support: 888-411-5282 option 2
    • Business Hours: Monday -Thursday 9am-8pm, Friday 9am-6pm, Saturday 10am-3pm and Sunday 12-5pm EST time
    • Fax: n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • option not available COD
    • checkmark icon Check
    • checkmark icon Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • option not available International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • option not available International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
    • checkmark icon Review Guard
    • checkmark icon Customer Notification For Publicly Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 6.81/10 6.81/10
    Chance of future purchase: Rating 6.36/10 6.36/10
    Shipping & packaging: Rating 6.97/10 6.97/10
    Customer service: Rating 5.78/10 5.78/10
    Return/Replacement policy: Rating 1.67/10 1.67/10

2,342 Customer Reviews

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Verified Customer
Rating 10/10
5/5
2016-02-09

Wired!

"Delivery was within an amazing two days & all that I ordered in perfect condition. Love this company and their products. Highly recommend! "


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Verified Customer
Rating 10/10
5/5
2016-02-09

Lavazza, no more words

"like the coffee, like the convenience."


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Verified Customer
Rating 10/10
5/5
2016-02-08

"Coffee beans delivered promptly and in good condition."


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Verified Customer
Rating 10/10
5/5
2016-02-08

Buy Now

"Great Service,Speedy.
Thanks
"


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Verified Customer
Rating 10/10
5/5
2016-02-08

"I've ordered a few espresso makers from Whole Latte Love and appreciate their attemtion to detail. Their packaging is over the top to ensure the product is well cushioned and arrives in perfect condition! The customer service is easily accessible and their product knowledge is way above average. It is evident that the owners LOVE coffee and have a desire to share it with the consumer!"


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Verified Customer
Rating 10/10
5/5
2016-02-08

"Received package very quickly"


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Verified Customer
Rating 10/10
5/5
2016-02-08

I've used WLL for years and always received great products and service!

"It is the place I shop for espresso beans and proper descaling liquid for my Saeco Xelsis. Prices are reasonable and shipping is fast."


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Verified Customer
Rating 10/10
5/5
2016-02-08

Great service!

"Open communication, prompt shipping and a transparent delivery track."


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Verified Customer
Rating 10/10
5/5
2016-02-08

Coffee order

"sales person was helpful and knowledgeable, coffee arrived as promised, great experience. "


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Verified Customer
Rating 8/10
4/5
2016-02-08

"Quick delivery, good product, great job."


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Verified Customer
Rating 10/10
5/5
2016-02-07

Repeat customer

"Since we were gifted a DeLonghi machine last year, Whole Latte Love has been the only company we've ordered beans from. So pleased with the quality of beans and the service. "


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Verified Customer
Rating 10/10
5/5
2016-02-07

Fast Delivery

"Great website...good selection...good prices...fast delivery...never had a problem."


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Verified Customer
Rating 10/10
5/5
2016-02-07

Completely Satisfied

"I was very happy with the results of my order from start to finish. I was skeptical because this was my first order with Whole Latte Love. My fears left quickly because the entire process went smoothly and most importantly easily. My purchased arrived quicker than expected and it was well packaged. My new BV1900ts is working wonderfully. I would not hesitate to highly recommend to others that they purchase, their coffee needs, from Whole Latte Love with confidence. "


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Verified Customer
Rating 10/10
5/5
2016-02-07

Love this Coffee maker

"The reviews that I read before making a decision to buy this model coffee-maker lived up to the descriptions. Whole Latte Love provided a nice easy experience in communicating very well when to expect delivery. Once received it was very easy setup and directions were very clear and simple. This coffee-maker is a great product after using this for a week, and tasting the coffee its does a much better job then my previous coffee-maker - a Breville which grinded the beans automatically. I believe the claims of this coffee-maker brewing coffee at 195-205 degrees makes a huge impact with the quality of coffee that you brew. I would not hesitate to choose this product again, and will deal with Whole Latte Love company without any hesitation."


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Verified Customer
Rating 8/10
4/5
2016-02-07

Good Service

"Good selection of Italian Coffees, great prices. Fast delivery. Only complaint is some coffees aren't as fresh as I would like but it happens"


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Whole Latte Love is a Merchant Member! Learn more

Whole Latte Love is a merchant member
Whole Latte Love participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 2,635 merchant members.