We have detected that javascript is currently disabled. To get the fullest experience from our site we suggest enabling javascript. If you have any issues using our site please contact us.

e.g. Such as Zappos, Newegg | browse by category » or best/worst »

Organizing your Reviews

You can now organize your reviews and your content. Click on the button to start tagging your reviews. When you press enter, you'll automatically add a tag. To delete a tag, simply press . When you start organizing and tagging your reviews you'll be able to start searching by your tag categories, get notifications when content is added to the category and soon, get insights on those categories. You'll be able to pull analytics across various keyword tags! Manage your Tags here.

RatingsRating
Store InformationStore Info
Full Rating Profile
  • Whole Latte Lov Whole Latte Love Elite Status
    • Address: 2200 Brighton Henrietta Town Line Rd.
    • Contact: customerservice@wholelattelove.com
    • Phone: 888-411-5282
    • Customer Support: 888-411-5282 option 2
    • Business Hours: Monday -Thursday 9am-8pm, Friday 9am-6pm, Saturday 10am-3pm and Sunday 12-5pm EST time
    • Fax: n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • option not available COD
    • checkmark icon Check
    • checkmark icon Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • option not available International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • option not available International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 6.19/10 6.19/10
    Chance of future purchase: Rating 5.48/10 5.48/10
    Shipping & packaging: Rating 6.13/10 6.13/10
    Customer service: Rating 4.17/10 4.17/10
    Return/Replacement policy: Rating 1.43/10 1.43/10

1,416 Customer Reviews

Rating 10/10
5/5
modified review posted

"The website was user friendly. I have been a user for over 5 years. The coffee was delivered in 5 days. I would recommend ths site to anyone that wants to order coffee on line. Great experience. "


Rating 10/10
5/5
modified review posted

"Ordering my supply of coffee was quick and easy. I need to spend some time on the webpage and see if I can set up a reoccurring order..."


Rating 10/10
5/5
modified review posted

"Good product, good pricing, fast shipping."


Rating 10/10
5/5
modified review posted

"Easy online ordering. And the coffee always arrives before we expect. The orde is always filled correctly "


Rating 10/10
5/5
modified review posted

"I always purchase my La Vazza ESE pods from Whole Latte Love. Quick delivery every time!"


Rating 10/10
5/5
modified review posted

"The staff was very knowledgeable about the products they sell."


Rating 10/10
5/5
modified review posted

"Great Lavazza coffee, great prices, great service!"


Rating 10/10
5/5
modified review posted

"Very easy to place an order at extremely competitive price, if not the lowest out there. Immediate follow-up on order and accurate ETA on delivery. "


Rating 8/10
4/5
modified review posted

"Item received was not exactly as described on website. Donut House Decaff was listed as "Dark roast" and coffee that arrived had no such designation. No big deal but inconsistent."


Rating 10/10
5/5
modified review posted

"I satisfied, very good. I like whole latte.
Wow ~!!! Very very goooooooooooood!
"


Rating 10/10
5/5
modified review posted

"Fast service, great prices. What more can you ask?"


Rating 6/10
3/5
modified review posted

"Since I didn't have an account set up at the time of my order I didn't get my reward points for this order. Although I did set up an account moments after my order.
I inquired later an was told I would not get the reward points.
This is the email I got:

"Hi Russ,

Thank you for your email. Unfortunately we do not have a way to apply reward points to an order that was not set up under an account at the time of checkout. Per the terms and conditions under Latte Rewards, "Latte Rewards are bound to the account under which the original order was placed. If checkout was completed as a guest, it will not be eligible for accruing rewards."

If you have any questions or concerns, feel free to contact us! "

To bad what could have been a perfect transaction turned out somewhat less than perfect.
"


Rating 10/10
5/5
modified review posted

"Great experience and quick delivery"


Rating 10/10
5/5
modified review posted

"Service is always good from this retailer"


Rating 10/10
5/5
modified review posted

"Quick and free delivery. Excellent service and products. My go to store for coffee and Gaggia machine parts."


Share Whole Latte Love's store rating

Whole Latte Love is a Merchant Member! Learn more

Whole Latte Love is a merchant member
Whole Latte Love participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 1,839 merchant members.