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RatingsRating
Store InformationStore Info
Full Rating Profile
  • Whole Latte Lov Whole Latte Love Elite Status
    • Address: 2200 Brighton Henrietta Town Line Rd.
    • Contact: customerservice@wholelattelove.com
    • Phone: 888-411-5282
    • Customer Support: 888-411-5282 option 2
    • Business Hours: Monday -Thursday 9am-8pm, Friday 9am-6pm, Saturday 10am-3pm and Sunday 12-5pm EST time
    • Fax: n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • option not available COD
    • checkmark icon Check
    • checkmark icon Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • option not available International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • option not available International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 6.25/10 6.25/10
    Chance of future purchase: Rating 5.34/10 5.34/10
    Shipping & packaging: Rating 5.95/10 5.95/10
    Customer service: Rating 4.06/10 4.06/10
    Return/Replacement policy: Rating 1.25/10 1.25/10

1,469 Customer Reviews

Rating 10/10
5/5
modified review posted

"I have been purchasing coffee thru this site for quite some time. I am very satisfied with your pricing and delivery service. "


Rating 8/10
4/5
modified review posted

"The price for my new Gaggia Classic was the best I could find anywhere, and with the coupon only $20 more than a refurbished unit. The description does not mention how poor quality the included tamper is, but that might be expected de to the lower price of the machine. Overall, shipped on time and well packaged - excited to get started making espresso at home!"


Rating 10/10
5/5
modified review posted

"Was impressed how quickly we received our order. Will order again."


Rating 10/10
5/5
modified review posted

"The shipment arrived promptly and in fine condition."


Rating 10/10
5/5
modified review posted

"Fast order entry, fast order confirmation, and quick order delivery and tracking information. "


Rating 10/10
5/5
modified review posted

"great prices and great service"


Rating 10/10
5/5
modified review posted

"Good price and great product delivered in a timely manor"


Rating 10/10
5/5
modified review posted

"As always, item were delivered as promised. Thank you."


Rating 8/10
4/5
modified review posted

"The packaging could not be better to protect the expresso machine. This is my fourth Gaggia, works better than my previous Classica purchased 10 years ago but believe it or not the crema still not comparable with my two Baby Gaggia. The rubber crema perfecta that was used back then was excellent and was discontinued in the Classica, however I kept using the old aluminum portafilter with the rubber and continued to enjoy the excellent crema in the Classica. I may try something similar with the new one but still too soon to tell if it will work."


Rating 10/10
5/5
modified review posted

"Order processed/shipped next business day. Arrived by UPS 2 days later. Order was accurate. Sampler pack - so, trying some new beans but so far the quality is great.

WLL makes restocking my Gaggia easy as 1-2-3.
"


Rating 10/10
5/5
modified review posted

"Easy on line ordering, timely shipment and delivery, happy with price and product. We love Whole Latte Love!"


Rating 10/10
5/5
modified review posted

"Great pricing. They ate the GA sales tax. Prompt speedy delivery. "


Rating 10/10
5/5
modified review posted

"Service and product was exactly as promised."


Rating 10/10
5/5
modified review posted

"The Vogue works great! Needed something for the office and its pulling great shots. Thank you"


Rating 4/10
2/5
modified review posted

"The coffee bean, Lavazza Top Class I ordered is perfect, but the three coffee mugs I ordered one was broken and the other was chipped. Poor packaging. The website is very user friendly. It would be 5 star rate for Wlole Latte Love."


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Whole Latte Love is a Merchant Member! Learn more

Whole Latte Love is a merchant member
Whole Latte Love participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 1,855 merchant members.