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Stores > Whole Latte Love

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  • Whole Latte Lov Whole Latte Love Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 2200 Brighton Henrietta Town Line Rd.
    • Contact: customerservice@wholelattelove.com
    • Phone: 888-411-5282
    • Customer Support: 888-411-5282 option 2
    • Business Hours: Monday -Thursday 9am-8pm, Friday 9am-6pm, Saturday 10am-3pm and Sunday 12-5pm EST time
    • Fax: n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • option not available COD
    • checkmark icon Check
    • checkmark icon Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • option not available International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • option not available International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
    • checkmark icon Review Guard
    • checkmark icon Customer Notification For Publicly Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 7.66/10 7.66/10
    Chance of future purchase: Rating 8.75/10 8.75/10
    Shipping & packaging: Rating 8.92/10 8.92/10
    Customer service: Rating 8.50/10 8.50/10
    Return/Replacement policy: Rating 7.00/10 7.00/10

3,381 Customer Reviews

No Avatar

Verified Customer
Rating 8/10
4/5
2016-09-21

Delivery time

"Seven days from order to delivery is a lot When other company spent 3to 4 days.
For me is the only issue.
For the rest is excelent.
"


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Verified Customer
Rating 10/10
5/5
2016-09-21

Superb seller

"Excellent seller. High integrity with variety of quality products and price points. Knowledgeable staff. I have made 5 great buys there and always happy to return to shop again."

This review was modified by lharris on September 21 2016 01:55:22 PM

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Verified Customer
Rating 10/10
5/5
2016-09-21

knowledge /service /selection

"These people are all of the above. Let's face it, the coffee experience we all want should be enjoyable and not a mine field. Do some business with them and you'll see that they deliver! "


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Verified Customer
Rating 10/10
5/5
2016-09-21

right on time

"the parts arrived right on time and correct. I was very pleased with everything and especially the packaging."


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Verified Customer
Rating 10/10
5/5
2016-09-21

ROCKERS

"THEY MAKE IT HAPPEN EVERY TIME I ORDER MY ORPHEA BEANS. CAN'T DO BETTER."


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Verified Customer
Rating 10/10
5/5
2016-09-20

"Quick and accurate delivery each and every time!"


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Verified Customer
Rating 10/10
5/5
2016-09-20

"Great coffee election and fair prices"


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Verified Customer
Rating 10/10
5/5
2016-09-19

"Ordering is easy.
Delivery was timely.
Items were as ordered.
"


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Verified Customer
Rating 10/10
5/5
2016-09-19

Great seller

"Great Fast service and selection"


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Verified Customer
Rating 10/10
5/5
2016-09-19

Gotta love this web site a latte!

"I love talking with these helpful people. Ordering frim yhrur webdire is s breeze snd they usually have the lowest prices and the best selection. If i have any questions about a new machine they are uber helpful! Wuestions about my espresso grinder or my pasquini livia 90 or ordering parts they are fast and efficient and pleasant. I will order from here again!"


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Verified Customer
Rating 10/10
5/5
2016-09-19

Awesome Customer Care

"Extremely fast shipping. When the delivery company encountered an issue and could not delivery my filters to my PO Box, Whole Latte Love folks came in and saved the day. I recieved my package the next business day. Thank you!!!!!"


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Verified Customer
Rating 10/10
5/5
2016-09-18

Stairway to Coffe Heaven

"Great service, selection and prices. I have ordered several times and always happy ."

This review was modified by bregan on September 18 2016 06:07:30 PM

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Verified Customer
Rating 6/10
3/5
2016-09-18

Long delivery times for California

"Their products are usually great but take over a week to get to California by standard shipping"


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Verified Customer
Rating 10/10
5/5
2016-09-18

"Fast service, quality products and great prices!"


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Verified Customer
Rating 10/10
5/5
2016-09-17

A wealth of information

"Thank you for providing many useful videos and responding to my e-mailed questions. Your wealth of information helped me make the best choice for my super-automatic espresso machine.

I'm a happy customer.
"


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Whole Latte Love participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 2,630 merchant members.