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RatingsRating
Store InformationStore Info
Full Rating Profile
  • Whole Latte Lov Whole Latte Love Elite Status
    • Address: 2200 Brighton Henrietta Town Line Rd.
    • Contact: customerservice@wholelattelove.com
    • Phone: 888-411-5282
    • Customer Support: 888-411-5282 option 2
    • Business Hours: Monday -Thursday 9am-8pm, Friday 9am-6pm, Saturday 10am-3pm and Sunday 12-5pm EST time
    • Fax: n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • option not available COD
    • checkmark icon Check
    • checkmark icon Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • option not available International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • option not available International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 7.02/10 7.02/10
    Chance of future purchase: Rating 6.02/10 6.02/10
    Shipping & packaging: Rating 6.90/10 6.90/10
    Customer service: Rating 5.16/10 5.16/10
    Return/Replacement policy: Rating 2.86/10 2.86/10

1,560 Customer Reviews

Rating 10/10
5/5
modified review posted

"Quick delivery, best price, great service"


Rating 10/10
5/5
modified review posted

"The whole ordering process was very easy and went smoothly. Delivery was very fast. I am enjoying the new espresso machine."


Rating 10/10
5/5
modified review posted

"Nice, fast, and always helpful!"


Rating 10/10
5/5
modified review posted

"Great coffee, great price, discounts offered, free shipping and great customer service. "


Rating 10/10
5/5
modified review posted

"Item was delivered quickly and in perfect condition. Very pleased."


Rating 10/10
5/5
modified review posted

"I love Whole Latte Love! The beans are always fresh. The delivery is fast and the variety is great. I like to try different beans and haven't been disappointed yet. Love, Love, you guys! "


Rating 4/10
2/5
modified review posted

"I am satisfied with the product, just what I wanted. However, I had to have the knock box BAR delivered to VA (my son's address) instead, because your shipping charges were outragiously high to deliver to PR, at a cost of $23.+ for an item that weighs barely 2 lbs. Still, the delivery to VA was $6.19, still high. My son received it and delivered the item last Saturday, May 23, via 3-day USPS Priority Mail from VA to PR for only $2.38 and I received today, May 26. PR is a USA territory and we have the same U.S. Mailing system. The mailing charges are the same as if mailed to any other U.S. State. I purchase quite a bit from the Internet/websites and PR is included among the U.S. states where I must place my mailing address. Nevertheless, your site has PR in the International listing (probably confusing overseas with international). I am not planning to do another purchase from your site, I think it is discriminatory."


Rating 10/10
5/5
modified review posted

"Smooth transaction, delicious coffee. "


Rating 10/10
5/5
modified review posted

"My order shipped quickly. My experience was excellent!"


Rating 10/10
5/5
modified review posted

"definitely my go to place for all my espresso brewing needs!"


Rating 10/10
5/5
modified review posted

"Whole Latte Love has fantastic, tried and true Coffee [and other] products and they give you all the information you need, including videos, on any related product or procedure !! It is always a pleasure to deal with Whole Latte Love. "


Rating 10/10
5/5
modified review posted

"I called a number of times for advice and always got a friendly knowledgable person on the phone. I bought a Refurbished Gaggie platinum vision and couldn't be happier. "


Rating 10/10
5/5
modified review posted

"Love them. Long time customer. Web site quick and easy to use. They carry everything at good prices and have frequent sales. Recent changes to rewards program have improved ease of use. "


Rating 10/10
5/5
modified review posted

"Reasonable shipping time, well packed, & Lavazza coffee has solid quality & value for the dollar. Would do business here again. Recommend!"


Rating 10/10
5/5
modified review posted

"Cheaper than Amazon. Fast shipping. Free shipping with a $50 order. "


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Whole Latte Love is a Merchant Member! Learn more

Whole Latte Love is a merchant member
Whole Latte Love participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 1,839 merchant members.