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RatingsRating
Store InformationStore Info
Full Rating Profile
  • Whole Latte Lov Whole Latte Love Elite Status
    • Address: 2200 Brighton Henrietta Town Line Rd.
    • Contact: customerservice@wholelattelove.com
    • Phone: 888-411-5282
    • Customer Support: 888-411-5282 option 2
    • Business Hours: Monday -Thursday 9am-8pm, Friday 9am-6pm, Saturday 10am-3pm and Sunday 12-5pm EST time
    • Fax: n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • option not available COD
    • checkmark icon Check
    • checkmark icon Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • option not available International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • option not available International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 6.67/10 6.67/10
    Chance of future purchase: Rating 5.00/10 5.00/10
    Shipping & packaging: Rating 6.88/10 6.88/10
    Customer service: Rating 4.85/10 4.85/10
    Return/Replacement policy: Rating 4.00/10 4.00/10

1,725 Customer Reviews

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Verified Customer
Rating 10/10
5/5

"I've been ordering my coffee beans from Whole Latte Love ever since I got my automatic coffee machine 7-8 years ago. Their price/shipping for 3 pkgs of LavAzza Crema e Aroma was better than Amazon's at that time (and still is, today), so I'm a satisfied customer, and have stuck with them. "


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Verified Customer
Rating 10/10
5/5

"I ordered my espresso machine and grinder online easily. Order processing and shipment were fast! Everything arrived in perfect condition."


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Verified Customer
Rating 10/10
5/5

"Informative web site-knowledgable staff-excellent pricing"


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Verified Customer
Rating 10/10
5/5

"Great Coffee at great prices. Free, fast shipping"


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Verified Customer
Rating 10/10
5/5

"satisfied with how the item was packaged. "


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Verified Customer
Rating 10/10
5/5

"Fast shipping. Very satisified customer"


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Verified Customer
Rating 8/10
4/5

"Everything is good except delivery. It's take too long. "


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Verified Customer
Rating 10/10
5/5

"Fast shipment, had the part I needed."


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Verified Customer
Rating 10/10
5/5

"Ordered 3 kilos of espresso whole bean coffee. Very easy site to complete the order. Coffee was delivered on schedule. Have used Whole Latte Love for several years. They have a wonderful selection of espresso coffees. Very pleased and plan to keep them as my coffee source."


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Verified Customer
Rating 10/10
5/5

"These people do a great job - on time, easy, no hassles. I buy again and again..."


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Verified Customer
Rating 10/10
5/5

"Our espresso machine arrive quickly and well packaged. We put it to the test the day it arrived and have used it almost every day since.
Love the machine and would recommend Whole Latte Love if you're shopping for a quality machine shipped quickly.
"


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Verified Customer
Rating 10/10
5/5

"These guys helped me choose a great machine! Did a little online chatting with a sales rep that definitely knew his machines. It was nice to have some "inside" info in picking a super-auto espresso machine that had a couple features not listed in the description.

"


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Verified Customer
Rating 10/10
5/5

"Was on backorder notice which worked great. Received product as soon as order placed. Great item."


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Verified Customer
Rating 10/10
5/5

"Super easy to order items, and the review videos were very helpful. I also utilized the live chat feature, which proved to be helpful as well."


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Verified Customer
Rating 10/10
5/5

"I knew the product I wanted to buy, and Whole Latte Love offered it the cheapest, even cheaper than Amazon.com!"


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Whole Latte Love is a Merchant Member! Learn more

Whole Latte Love is a merchant member
Whole Latte Love participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 2,715 merchant members.