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Stores > Whole Latte Love

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  • Whole Latte Lov Whole Latte Love Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 2200 Brighton Henrietta Town Line Rd.
    • Contact: customerservice@wholelattelove.com
    • Phone: 888-411-5282
    • Customer Support: 888-411-5282 option 2
    • Business Hours: Monday -Thursday 9am-8pm, Friday 9am-6pm, Saturday 10am-3pm and Sunday 12-5pm EST time
    • Fax: n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • option not available COD
    • checkmark icon Check
    • checkmark icon Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • option not available International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • option not available International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
    • checkmark icon Review Guard
    • checkmark icon Customer Notification For Publicly Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 7.81/10 7.81/10
    Chance of future purchase: Rating 9.27/10 9.27/10
    Shipping & packaging: Rating 9.44/10 9.44/10
    Customer service: Rating 9.47/10 9.47/10
    Return/Replacement policy: Rating 8.89/10 8.89/10

3,723 Customer Reviews

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Verified Customer
Rating 2/10
1/5
2016-12-07

Did not deliver correct order

"Was sent a case of the wrong coffee brand. After alerting CS, I was treated as if I had made the error and they were doing me a favor by sending me the coffee I ordered in the first place and a "free" shipping label to send back their mistake. No apology was ever given for the mix-up. "


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Verified Customer
Rating 10/10
5/5
2016-12-07

Great product and fast delivery!

"Everything was fine - as usual! Thank you!"


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Verified Customer
Rating 10/10
5/5
2016-12-07

"Great price and prompt delivery!"


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Verified Customer
Rating 10/10
5/5
2016-12-06

Everything latte!

"Whole Latte Love has great deals, informative tutorials, and excellent selection. Very dependable source for your caffeine needs."


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Verified Customer
Rating 10/10
5/5
2016-12-06

speedy delivery

"Have used whole latte love for 3-4 years now. I ordered on Monday and coffee was here on Wednesday. Never any issues."


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Verified Customer
Rating 10/10
5/5
2016-12-06

Whole Latte Satisfied

"Whole Latte Love is great! They've got you covered from the tech side, support, good prices, fast shipping and all around charm. I bought my first machine from them in 2000 and just upgraded this year (2016). "


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Verified Customer
Rating 10/10
5/5
2016-12-06

Quick ship, good deal

"Quick, free shipping, great price, no problemos."


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Verified Customer
Rating 10/10
5/5
2016-12-06

Stuck on the UPS truck!!!

" First and foremost the customer service at Whole Latte love is outstanding, as usual. They have always been there when there is an issue, and not due to them.
My Gaggia machine was out for delivery for 3 days here in Minneapolis. After many calls to UPS, which is about 5 miles or so from my house. And no success. I decided to call Whole Latte Love to tell then the dis-service that UPS was doing to their business. Well they called UPS and I had a new espresso machine within an hour. Thank you so much Whole Latte Love
"


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Verified Customer
Rating 10/10
5/5
2016-12-06

"I think this will be a great gift. Arrived very quickly."


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Verified Customer
Rating 10/10
5/5
2016-12-06

always happy

"I'm always happy with my Whole Latte Love experience. Prices are the best and the quick shipping is a plus as well."


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Verified Customer
Rating 10/10
5/5
2016-12-06

WLL is AIGHT in my book.

"Great service, good prices, and prompt shipping will always keep me coming back to Whole Latte Love every time"


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Verified Customer
Rating 10/10
5/5
2016-12-06

"I was very impressed with the quick service I received....Thanks!"


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Verified Customer
Rating 10/10
5/5
2016-12-06

"Bought for Christmas presents, don't know until then about the product, but for now, everything was perfect, I am happy to have choose Whole Latte Love to buy it."


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Verified Customer
Rating 10/10
5/5
2016-12-05

Whole Lotta Luv for Whole Latte Love

"They're always the best! Great coffee, great delivery, great customer service. Thanks!"


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Verified Customer
Rating 10/10
5/5
2016-12-05

"I ordered a 1TB hard drive for my computer and it arrived when Newegg said it would. Now I am waiting for a hard drive copier to back up my old hard drive. Great prices and free delivery, can't beat that. "


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Whole Latte Love participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 3,456 merchant members.