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Stores > Whole Latte Love

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  • Whole Latte Lov Whole Latte Love Elite Status
    • Address: 2200 Brighton Henrietta Town Line Rd.
    • Contact: customerservice@wholelattelove.com
    • Phone: 888-411-5282
    • Customer Support: 888-411-5282 option 2
    • Business Hours: Monday -Thursday 9am-8pm, Friday 9am-6pm, Saturday 10am-3pm and Sunday 12-5pm EST time
    • Fax: n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • option not available COD
    • checkmark icon Check
    • checkmark icon Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • option not available International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • option not available International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
    • checkmark icon Review Guard
    • checkmark icon Customer Notification For Publicly Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.05/10 8.05/10
    Chance of future purchase: Rating 9.03/10 9.03/10
    Shipping & packaging: Rating 8.79/10 8.79/10
    Customer service: Rating 8.57/10 8.57/10
    Return/Replacement policy: Rating 7.14/10 7.14/10

3,165 Customer Reviews

No Avatar

Verified Customer
Rating 10/10
5/5
2016-07-27

Best Coffee Products Company!

"Ordered Chemex coffee brew system, scale, grinder and filters from Whole Latte Love. Even was able to receive a discount that day on the order. Fast shipping at no charge!!! Great customer service. Found them via a web search and will continue to use their company for future orders. Prices are better than AMAZON's!
"


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Verified Customer
Rating 10/10
5/5
2016-07-27

"Fast shipping great Coffee "


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Verified Customer
Rating 10/10
5/5
2016-07-27

Trifecta!

"Whole latte love goes out to your company. Once again, now for a third time, you have fully satisfied customers who get to drink great espresso at home."


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Verified Customer
Rating 10/10
5/5
2016-07-27

Great Selection, Great Price

"I've been my espresso thru Whole Latte Love for about 6 years. Hard to beat for selection and price."


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Verified Customer
Rating 10/10
5/5
2016-07-26

"Prompt and accurate as always. "


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Verified Customer
Rating 10/10
5/5
2016-07-26

Don't have to think twice

"My order was filled right away as always. Best price on the web hands down. WLL is my go to, "


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Verified Customer
Rating 10/10
5/5
2016-07-26

Great grinder

"We replaced our very old Gaggia MDF with a Jura Cappresso that was on sale. We only use the grinder for drip coffee. The doser on the MDF was a pain for our use. The new Jura arrived on time and in perfect condition.
WLL is a joy to deal with. Great products and good prices. Their videos are very helpful too.
"


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Verified Customer
Rating 10/10
5/5
2016-07-25

One stop shop

"Descaler, a good tamper, and whole espresso beans. Just follow up supplies for the Gaggia espresso maker I purchased from them. Delivered in a few days. Very trustworthy merchant.
"


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Verified Customer
Rating 10/10
5/5
2016-07-25

Great Service and Great Product at a Great Price

"I had talked to a Customer service rep and based on my needs for a grinder, he led me to a Rancilio Rocky it was almost 100.00 off as a refurbished unit. It works great and I couldnt be happier. "

This review was modified by brianebigger on July 25 2016 12:17:42 PM

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Verified Customer
Rating 10/10
5/5
2016-07-25

I,m a repeat customer

"My order was shipped quickly, ups delivery was on the date est. Espresso machine was pack well -no damage- machine was a easy set up. Looks like they still hitting on all cylinders.
Thank Dave

PS. I would still recommend them
"


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Verified Customer
Rating 10/10
5/5
2016-07-25

Everything as expected at a good price.

"Although I've seen spotty reviews for this seller, my experience went great. Whole Latte Love had the best selection of espressos I've seen online, especially for decaf. Their prices were competitive and a coupon code always seems to be available, which is much appreciated. Shipping was at an average rate, not particularly fast or slow. And from the content of the website, this company appears to be truly committed to the espresso customer, with many resources and informative videos/FAQ's, etc. Will shop here again. "


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Verified Customer
Rating 10/10
5/5
2016-07-25

Descale it!

"Good product, best price found online, quick delivery made experience great"


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Verified Customer
Rating 10/10
5/5
2016-07-24

Excellent Service

"Product arrived in good condition in a timely manner. Thank you."


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Verified Customer
Rating 10/10
5/5
2016-07-24

Great service

"Excellent selection, great service."


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Verified Customer
Rating 10/10
5/5
2016-07-24

"Great selection, super fast shipping and good prices. Makes buying coffee a breeze. "


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Whole Latte Love is a merchant member
Whole Latte Love participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 2,533 merchant members.