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RatingsRating
Store InformationStore Info
Full Rating Profile
  • Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 2200 Brighton Henrietta Town Line Rd.
    • Contact: customerservice@wholelattelove.com
    • Phone: 888-411-5282
    • Customer Support: 888-411-5282 option 2
    • Business Hours: Monday -Thursday 9am-8pm, Friday 9am-6pm, Saturday 10am-3pm and Sunday 12-5pm EST time
    • Fax: n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • option not available COD
    • checkmark icon Check
    • checkmark icon Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • option not available International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • option not available International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 6.39/10 6.39/10
    Chance of future purchase: Rating 5.28/10 5.28/10
    Shipping & packaging: Rating 6.11/10 6.11/10
    Customer service: Rating 5.00/10 5.00/10
    Return/Replacement policy: Rating 6.67/10 6.67/10

1,003 Customer Reviews

Rating 10/10
5/5
modified review posted

"This was great transaction. The online order was very easy, delivery was very fast and I received exactly what I ordered. Add to that an excellent price. What more could you ask for. "


Rating 10/10
5/5
modified review posted

"Responsive, timely, helpful, will continue to do business with them. "


Rating 10/10
5/5
modified review posted

"Quick shipment. Great packaging. Terrific price. My new Lavazza headquarters!"


Rating 10/10
5/5
modified review posted

"Awesome tamper, just as described and awesome coffee - and best: Shipping was free and extremely quick!"


Rating 10/10
5/5
modified review posted

"I am very pleased with the experience so far, however one of the brands I purchased is not pleasing to my pallet, & I would like to exchange it for the other.
please help.
thanks

"


Rating 10/10
5/5
modified review posted

"Used many times to buy coffee and espresso machines. Always deliver promptly as advertised. "


Rating 10/10
5/5
modified review posted

"Great customer service! They answered my questions over the phone. They also apologized and corrected quickly a double hold situation. The UPS shipping should be switched to USPS. UPS is charging outrageous fees and duties when it goes through borders (Canada). Oh and by the way : Love, love, love my new baby machine makes grrrrreat espresso."


Rating 10/10
5/5
modified review posted

"When the temperature drops below zero, it's nice to know I can count on Whole Latte Love! thanks"


Rating 10/10
5/5
modified review posted

"Always an amazing experience with Wholelattelove! Super fast delivery and amazing products!"


Rating 10/10
5/5
modified review posted

"Shipped quickly, item as promised and would shop again.
Thx
"


Rating 10/10
5/5
modified review posted

"I shop for coffee every couple of months and I would highly suggest Whole Latte Love. Always great service"


Rating 10/10
5/5
modified review posted

"The whole ordering process was easy. The only surprises were good, free shipping, extra discount, extended warranty for free. Delivery prompt and as promised."


Rating 10/10
5/5
modified review posted

"The product videos on the website were great for helping us make an informed decision about our espresso machine. The coffee is awesome!"


Rating 10/10
5/5
modified review posted

"New to Whole Latté Love and I was very impressed with the website and deals :-)"


Rating 10/10
5/5
modified review posted

"Very quick deliver and a great price!"


Whole Latte Love is a Merchant Member! Learn more

Whole Latte Love is a merchant member
Whole Latte Love participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 1,911 merchant members.