We have detected that javascript is currently disabled. To get the fullest experience from our site we suggest enabling javascript. If you have any issues using our site please contact us.

e.g. Such as Zappos, Newegg | browse by category » or best/worst »

Organizing your Reviews

You can now organize your reviews and your content. Click on the button to start tagging your reviews. When you press enter, you'll automatically add a tag. To delete a tag, simply press . When you start organizing and tagging your reviews you'll be able to start searching by your tag categories, get notifications when content is added to the category and soon, get insights on those categories. You'll be able to pull analytics across various keyword tags! Manage your Tags here.

RatingsRating
Store InformationStore Info
Full Rating Profile
  • Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 2200 Brighton Henrietta Town Line Rd.
    • Contact: customerservice@wholelattelove.com
    • Phone: 888-411-5282
    • Customer Support: 888-411-5282 option 2
    • Business Hours: Monday -Thursday 9am-8pm, Friday 9am-6pm, Saturday 10am-3pm and Sunday 12-5pm EST time
    • Fax: n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • option not available COD
    • checkmark icon Check
    • checkmark icon Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • option not available International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • option not available International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 6.11/10 6.11/10
    Chance of future purchase: Rating 5.69/10 5.69/10
    Shipping & packaging: Rating 6.47/10 6.47/10
    Customer service: Rating 4.46/10 4.46/10
    Return/Replacement policy: Rating 2.00/10 2.00/10

1,234 Customer Reviews

Rating 10/10
5/5
modified review posted

"Looking forward to ordering & tasting more Lavazza coffee."


Rating 4/10
2/5
modified review posted

"I got a refurbished espresso machine. Overall it is a very nice machine, however one of the filters had been used and never cleaned. It had black crud under the lip of the filter. I attempted to contact Whole Latte Love to notify them of this issue and they never responded. I waited two full weeks for their response. "


Rating 10/10
5/5
modified review posted

"Very speedy delivery and accurately filled order as well."


Rating 10/10
5/5
modified review posted

"Ordered & received 6.6 lbs of espresso beans...quick delivery, great coffee...will definitely order again."


Rating 10/10
5/5
modified review posted

"Shipping was cheap (relatively). I was informed all the way about the status of my order. It was a good experience and I will tell my friends about it."


Rating 10/10
5/5
modified review posted

"Satisfied with quality and delivery.wonderful job professional company"


Rating 8/10
4/5
modified review posted

"poor communication, fast shipping "


Rating 10/10
5/5
modified review posted

"I have had very good experiences with all of my purchases from Whole Latte Love. From espresso machine to coffee beans. The information on the site is helpful as are the reviews. When I call I get great information and support as needed."


Rating 8/10
4/5
modified review posted

"The only reason I didn't give 5 stars, was that I put in a price match request through your website and never heard back. Other than that, its been a good experience. Although I do find the shipping a little on the slow side, but not a big issue really Thank you!"


Rating 10/10
5/5
modified review posted

"Very Satisfied, Very Satisfied, Very Satisfied, Very Satisfied, Very Satisfied, Very Satisfied, Very Satisfied, Very Satisfied"


Rating 10/10
5/5
modified review posted

"They have a great selection of Lavazza beans for my Jura Capuccino machine. The prices are great, I earn reward points for my (regular) orders, free shipping for orders over $50, and orders arrive on time. Can't beat that. And when I had to call in the customer service person was very helpful and friendly. Thanks. I'll keep coming back."


Rating 10/10
5/5
modified review posted

"Love my new (refurbished) espresso machine!"


Rating 10/10
5/5
modified review posted

"Great web site, informed staff, quick delivery and excellent products. "


Rating 10/10
5/5
modified review posted

"Hello I just Love my Gaggia Platinum Vision (refurbished) thank you now I'm enjoying Great cups of Coffee! and save a lot of money "


Rating 10/10
5/5
modified review posted

"Whole Latte Love got my order ready within 24h for shipping. Great machine…wanna make coffee all day!"


Whole Latte Love is a Merchant Member! Learn more

Whole Latte Love is a merchant member
Whole Latte Love participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 1,909 merchant members.