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"I found wheels next after researching other stores online and placed my order using my paypal account. Right after I received an email from them requesting my telephone number to verify my account and vehicle information. I called and the customer service guy, named Ralph, was very nice to me. He explained how wheels fitments works and also offered Road Hazard Warranty. He also offered to replace the rims I ordered for another one they just received from the manufacturer and that had biggest lip on the market for my car. I accepted and my car looks amazing! I would recommend them to anyone I know."
"I wanted to order a set of wheels and tires for my Ford Expedition so I decided to go with Wheels Next because of the large selection of wheels and the low prices. I spoke to a sales rep by the name of Ralph at ext 206 and he helped me pick the perfect set for my truck. I was "ok" with the selection that I had picked but my sales rep assured me that they would look great when I received them. He was right I love the new wheels on my truck and so does my husband. I wanted to thanks Wheels Next for the great service and the hassle free process. Thanks Guys!!!!"
"I was concerned at first about WheelsNext after I had placed my order (tire + wheel combo)since I had read all the bad reviews about it, but I had to see for myself. The shipping took a bit longer than expected but when I called them to check the status of my order, they answered very fast and had me on hold for LESS than 5 minutes, they explained to me that it was because it was coming from their CA facility (I live in FL) and that once they ship it out they would send me a tracking number, which they did. Anyway, I received everything very well packaged, inside one of the wheels it had the box with the lock, lugs, etc. as it was explained on the e-mail. I now have them on my 06 Scion TC, was a perfect fit and looks great. I would definitely buy again from WheelsNext, disregard all their bad reviews and just have a bit of patience with the shipping. Thanks WheelsNext."
"You can’t find lower prices anywhere else than theirs...of course the variety of rims and wheels they have that anybody would find product of his choice within his budget."
"I ordered 4 MENZARI Z12 Machined w/ Black 18x8 with Achilles ATR Sport 245/40/18 Summer tires. for my Camaro z28. Good price for the combo, get free shipping and lug nuts. After I ordered, I looked for reviews on the company and came across this site. Was FREAKING OUT after reading all the nasty reviews and was praying it wouldn't happen to me. I placed my order on 4/11/12 and got a follow up email telling me they will be sent out in 2 weeks. Well long story short, they WERE sent out 2 weeks later, only took 5 days of shipping via UPS. I opened the packages up and checked out everything and everything is EXACTLY what I ORDERED! EXCEPT - no lugnuts :( BUT for all the other things that COULD have went WRONG, this was the LEAST of my worries! :) I emailed company and they are sending them out! :) SO let me tell you guys, I was very skeptical after seeing the nasty reviews, and hoped it wouldn't happen to me, and it DIDN'T! So idk if I just got very lucky? or if all the people with the nasty reviews here are full of S**T?! Overall, I am VERY PLEASED with my wheels and very pleased with the instant email responses back, good customer service. only thing they messed up on were forgetting my lugnuts, Big whoop compared to all the other negative things I have read... I wouldn't let these bad reviews scare you...unless I just got lucky...???"
"what a ripoff. buyer beware, this place will take your money ASAP, but sit on your order for weeks before they do anything (thats if you dont call in to get going!)"
"When my wheels arrived by FedEx they were shipped without the loug nuts to mount them. Not only this but my paperwork for warranty and proof of purchase documentation was missing. These didn't bother me as much when I also realized that another necessary part was missing, the centering ring for each wheel was not shipped. I had to pay locally for all these additional items. When I was finally able to get the wheels mounted they were severely unbalanced, something I paid www.wheelsnext.com $100 to do. I paid for that locally also and still there is vibration coming from those wheels. I had the technician rebalance the wheel and still the wheels produce a vibration throughout the entire car while it's being driven. I called Wheels Next more that 5 times to complain and I still have not received a resolution. When a call is made to resolve an issue, only the representative that made the sale can assist you. This can prove difficult since their work schedule is not structured. I paid a total of $1,899 for this wheel package and the company refuses to offer a refund for these wheels. The wheels are obviously faulty and they will not own up to it."
"What a nightmare. First it took 3 weeks to get the rims and tires. Second, I had to purchase new lug nuts because they didn't send the key, $32. Third, the wheels that were supposed to be balanced had enormous weight taped to them as they hobbled down the road. The grease monkey I had balance them the first charged me $28 but something was still wrong. Then I took them to a race shop to have them g-force balanced or something like that, anyway, it was $80. That worked but when they were mounting them, they noticed the centering rings were missing. All this after about 5 completed calls and 30 attempts. I complained to the BBB but that did nothing. My advice is buy from a reputable local dealer. You will spend the sam money and have somewhere to go if there's a problem. Wheelsnext.com is not the way to go for anyone who values their money. "
"This is the worst company I have ever dealt with -- whatever they claim, they have NO customer service. I couldn't get any information about the status of my order either by e mail or phone so I cancelled it. I tried to contact them again and hung up after sitting on hold for 25 minutes. They billed my credit card for the full price anyway. I worked with the credit card company dispute process and got a credit. Still no contact from the wheels next. Now they have charged me again -- I assume for a cancellation fee, but how would I know? Evasive, unresponsive and with apparently no idea how to track orders. Deal with them at your own risk."
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![Share](javascript:share_rating({"review_body":"I wanted to order a set of wheels and tires for my Ford Expedition so I decided to go with Wheels Next because of the large selection of wheels and the low prices. I spoke to a sales rep by the name of Ralph at ext 206 and he helped me pick the perfect set for my truck. I was \u0022ok\u0022 with the selection that I had picked but my sales rep assured me that they would look great when I received them. He was right I love the new wheels on my truck and so does my husband. <br>I wanted to thanks Wheels Next for the great service and the hassle free process. <br>Thanks Guys!!!!","link":"http:\/\/www.resellerratings.com\/store\/Wheels_Next\/comment\/595788#comment595788","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Wheels_Next.jpg","store_name":"Wheels Next","username":"LB828","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I was concerned at first about WheelsNext after I had placed my order (tire + wheel combo)since I had read all the bad reviews about it, but I had to see for myself. The shipping took a bit longer than expected but when I called them to check the status of my order, they answered very fast and had me on hold for LESS than 5 minutes, they explained to me that it was because it was coming from their CA facility (I live in FL) and that once they ship it out they would send me a tracking number, which they did. Anyway, I received everything very well packaged, inside one of the wheels it had the box with the lock, lugs, etc. as it was explained on the e-mail. I now have them on my 06 Scion TC, was a perfect fit and looks great. I would definitely buy again from WheelsNext, disregard all their bad reviews and just have a bit of patience with the shipping. Thanks WheelsNext.","link":"http:\/\/www.resellerratings.com\/store\/Wheels_Next\/comment\/620642#comment620642","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Wheels_Next.jpg","store_name":"Wheels Next","username":"Jessyka21","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Shipping was slow, but you arent going to beat these guys pricing... if you dont need your wheels\/tires right away, these guys are a good deal","link":"http:\/\/www.resellerratings.com\/store\/Wheels_Next\/comment\/747525#comment747525","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Wheels_Next.jpg","store_name":"Wheels Next","username":"FC_GIBB","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"You can\u2019t find lower prices anywhere else than theirs...of course the variety of rims and wheels they have that anybody would find product of his choice within his budget.","link":"http:\/\/www.resellerratings.com\/store\/Wheels_Next\/comment\/875263#comment875263","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Wheels_Next.jpg","store_name":"Wheels Next","username":"DouglasWeaver","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I ordered 4 MENZARI Z12 Machined w\/ Black 18x8 with Achilles ATR Sport 245\/40\/18 Summer tires. for my Camaro z28. Good price for the combo, get free shipping and lug nuts. After I ordered, I looked for reviews on the company and came across this site. Was FREAKING OUT after reading all the nasty reviews and was praying it wouldn\u0027t happen to me. I placed my order on 4\/11\/12 and got a follow up email telling me they will be sent out in 2 weeks. Well long story short, they WERE sent out 2 weeks later, only took 5 days of shipping via UPS. I opened the packages up and checked out everything and everything is EXACTLY what I ORDERED! EXCEPT - no lugnuts :( BUT for all the other things that COULD have went WRONG, this was the LEAST of my worries! :) I emailed company and they are sending them out! :) <br>SO let me tell you guys, I was very skeptical after seeing the nasty reviews, and hoped it wouldn\u0027t happen to me, and it DIDN\u0027T! So idk if I just got very lucky? or if all the people with the nasty reviews here are full of S**T?! Overall, I am VERY PLEASED with my wheels and very pleased with the instant email responses back, good customer service. only thing they messed up on were forgetting my lugnuts, Big whoop compared to all the other negative things I have read...<br>I wouldn\u0027t let these bad reviews scare you...unless I just got lucky...???","link":"http:\/\/www.resellerratings.com\/store\/Wheels_Next\/comment\/1482279#comment1482279","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Wheels_Next.jpg","store_name":"Wheels Next","username":"MrRagerKidCudi","rating":"4"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"what a ripoff. buyer beware, this place will take your money ASAP, but sit on your order for weeks before they do anything (thats if you dont call in to get going!)","link":"http:\/\/www.resellerratings.com\/store\/Wheels_Next\/comment\/1539596#comment1539596","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Wheels_Next.jpg","store_name":"Wheels Next","username":"frankddelores919","rating":"2"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"When my wheels arrived by FedEx they were shipped without the loug nuts to mount them. Not only this but my paperwork for warranty and proof of purchase documentation was missing. These didn\u0027t bother me as much when I also realized that another necessary part was missing, the centering ring for each wheel was not shipped. I had to pay locally for all these additional items. When I was finally able to get the wheels mounted they were severely unbalanced, something I paid www.wheelsnext.com $100 to do. I paid for that locally also and still there is vibration coming from those wheels. I had the technician rebalance the wheel and still the wheels produce a vibration throughout the entire car while it\u0027s being driven. I called Wheels Next more that 5 times to complain and I still have not received a resolution. When a call is made to resolve an issue, only the representative that made the sale can assist you. This can prove difficult since their work schedule is not structured. I paid a total of $1,899 for this wheel package and the company refuses to offer a refund for these wheels. The wheels are obviously faulty and they will not own up to it.","link":"http:\/\/www.resellerratings.com\/store\/Wheels_Next\/comment\/213227#comment213227","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Wheels_Next.jpg","store_name":"Wheels Next","username":"iwilliams","rating":"1"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"What a nightmare. First it took 3 weeks to get the rims and tires. Second, I had to purchase new lug nuts because they didn\u0027t send the key, $32. Third, the wheels that were supposed to be balanced had enormous weight taped to them as they hobbled down the road. The grease monkey I had balance them the first charged me $28 but something was still wrong. Then I took them to a race shop to have them g-force balanced or something like that, anyway, it was $80. That worked but when they were mounting them, they noticed the centering rings were missing. All this after about 5 completed calls and 30 attempts. I complained to the BBB but that did nothing. My advice is buy from a reputable local dealer. You will spend the sam money and have somewhere to go if there\u0027s a problem. Wheelsnext.com is not the way to go for anyone who values their money. ","link":"http:\/\/www.resellerratings.com\/store\/Wheels_Next\/comment\/395764#comment395764","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Wheels_Next.jpg","store_name":"Wheels Next","username":"603Redline","rating":"1"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"This is the worst company I have ever dealt with -- whatever they claim, they have NO customer service. I couldn\u0027t get any information about the status of my order either by e mail or phone so I cancelled it. I tried to contact them again and hung up after sitting on hold for 25 minutes. They billed my credit card for the full price anyway. I worked with the credit card company dispute process and got a credit. Still no contact from the wheels next. Now they have charged me again -- I assume for a cancellation fee, but how would I know?<br>Evasive, unresponsive and with apparently no idea how to track orders. Deal with them at your own risk.","link":"http:\/\/www.resellerratings.com\/store\/Wheels_Next\/comment\/446110#comment446110","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Wheels_Next.jpg","store_name":"Wheels Next","username":"parkinson.rm","rating":"1"}, "single");){kind=link}
"I found wheels next after researching other stores online and placed my order using my paypal account. Right after I received an email from them requesting my telephone number to verify my account and vehicle information. I called and the customer service guy, named Ralph, was very nice to me. He explained how wheels fitments works and also offered Road Hazard Warranty. He also offered to replace the rims I ordered for another one they just received from the manufacturer and that had biggest lip on the market for my car. I accepted and my car looks amazing! I would recommend them to anyone I know."