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Ratings & Trust

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Full Rating Profile
  • WesternBikework
    • Address: 5741 NE 87th Ave Portland, OR
    • Contact: sales@westernbikeworks.com
    • Phone: 503-342-9985
    • Customer Support: 1-800-651-4050
    • Business Hours: Monday - Friday: 10am - 7pm Saturday: 10am - 6pm Sunday: 10am - 5pm
    • Fax: n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • checkmark icon Check
    • option not available Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • option not available International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • option not available International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • option not available RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 10.00/10 10.00/10
    Chance of future purchase: Rating 10.00/10 10.00/10
    Shipping & packaging: Rating 10.00/10 10.00/10
    Customer service: Rating 7.50/10 7.50/10
    Return/Replacement policy: 0.00/10

307 Customer Reviews

Rating 8/10
4/5
2015-04-07

"The only reason I chose to go with Westernbike works was due to a "Guaranteed Price Match" banner that appeared when I was researching a Pearl Izumi jacket I'd found at Colorado Cyclists for $79. I didn't know much about either online retailer, but Westernbike works seemed to have a better reputation.
There was some confusion that arose over the week and a problem occurred that WesternBikeworks customer service actually handled very well and saved me as a customer. They honored the original price (initially they told me they couldn't) and I was able to talk with them to get this to happen.
They sound like a good bunch of people over there. I will be adding them to my initial list of Bike Gear sites to check first now."

This review was modified by PhotoBiker1968 on April 07 2015 10:14:02 AM


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Verified Customer
Rating 10/10
5/5
2013-06-12

"Online store is easy to use. I've never had an issue with their selection and service. "


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Verified Customer
Rating 10/10
5/5
2013-06-11

"They are always very quick and deliver on time. Their sales are great and have quality products. Returns are easy and have a 30 day limit. Overall very happy with this company."


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Verified Customer
Rating 10/10
5/5
2013-06-11

"Always knowledgeable, helpful and friendly."


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Verified Customer
Rating 10/10
5/5
2013-06-11

"awesome service. super fast turnaround and order fulfillment. I will buy from them again and again."


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Verified Customer
Rating 10/10
5/5
2013-06-10

"Great service with reliable website."


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Verified Customer
Rating 10/10
5/5
2013-06-09

"Your prices are great, keep up the good work!"


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Verified Customer
Rating 10/10
5/5
2013-06-09

"I have nothing but positive things to say about my last two purchases! I had questions on the one order and the staff was very prompt and helpful providing me with an answer.
Thank You!"


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Verified Customer
Rating 10/10
5/5
2013-06-09

"Prompt fulfillment, bargain price."


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Verified Customer
Rating 10/10
5/5
2013-06-09

"Delivered on time, efficient packaging. No concerns."


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Verified Customer
Rating 10/10
5/5
2013-06-09

"Over the last 5 years I have made several high dollar orders from Western Bike Works and have always received prompt email updates on shipping, tracking, and delivery times. Their prices AND follow thru keep me coming back."


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Verified Customer
Rating 10/10
5/5
2013-06-08

"Best price on the internet. Very fast shipping. I look at the site daily to look at the daily specials."


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Verified Customer
Rating 10/10
5/5
2013-06-08

"I really like Western Bikeworks. Even though they are in Oregon and I'm in Boston, which means shipments take longer, I like the products and the prices. Carry on!"


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Verified Customer
Rating 10/10
5/5
2013-06-08

"i ordered the garmin 800 and it is exactly, what i wanted and the price is great, unbeatable, service is great and daily specials
are top
"


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Verified Customer
Rating 10/10
5/5
2013-06-08

"Fast shipment, great price, what's not to like?"


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