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"I ordered the Dovo "The Gentleman" 5/8" straight razor and the item arrived as described so no problem there. The problem is with the honing that was done to the blade. The edge was so bad that it was impossible to shave with this razor. Customer service said that they would replace the razor with a like kind Dovo, but sorry, they don't have any Dovo's on hand... all sold out. And if I wanted to send it in to have it rehoned it would be 4 weeks to get it back because of the back log. I then sent the razor off to a reputable company and here is what they said "... it has to be the worst professionally honed razor I've ever seen..." Under a microscope the edge was beveled at a 45 degree angle making it impossible to strop the blade and get any kind of edge that would cut hair like a straight razor should. My opinion: stay away, far away from West Coast Shaving."
"Credit card was charged and I have never received an email confirming my order and when I call during business hours nobody answers except for their automated system. No return call or anything. Said everything is in stock and they obviously have my email because I did get a email from buy safe. Not sure why they wouldn't answer their phone or send out order confirmation emails along with a tracking number since everything was in stock."
"beware. it amazes me how they can have such a good rating. my purchase started with the owner not wanting to honor an internet price. Than when i received the merchandise a shaving brush was dirty and banged up. the stand was not a proper fit for this brush either. i was also promised some cream samples which never came . after a few discussions with their customer service i was leaving on holiday and was told that i could be taken care of when i returned. after i came home i tried to contact them and never received an answer. no way i would want to do business with them ."
"I've recently made 2 orders at West Coast Shaving. Both went well. Shipping on the first order was extremely fast, and the second order was about average. The website is very nice. Checkout with PayPal was a bit cumbersome. I think I had to enter my address twice. Overall, West Coast Shaving seems to be a very good seller. I'll likely be back in the future.Kevin :-)"
"I love these guys. I bought my first shave kit from them, and I keep returning for their great selection and wonderful service. You've got a winner with this merchant. Enjoy your shave ;)"
"I placed an order and it was shipped quickly. When it arrived the aftershave had leaked in the box. The item was well packaged so I don't think it was their fault. I contacted them just to give them a heads up so they could check lids when they were shipping. I did not expect anything else from this contact. They replied to my email the same day (Saturday) and offered to send me another bottle of aftershave. It was discovered that the aftershave I ordered had been discontinued. They offered to send another item or refund my money. I choose another item that was less expensive. They refunded the difference. I did not expect anything from my first contact. I was surprised when they offered a replacement item. Then they gave me the refund for the difference. They really went above and beyond any of my expectations. I am more than happy and will continue to buy from them. I really think they did too much. I highly recommend them. Their customer service is second to none."
"I have been purchasing all of my shaving needs from West Coast Shaving exclusively for about a year. Some things that I really like about them are the fact that they have almost every product one could wish for, their pricing is competitive, their web site is easy to navigate, their shipping is extremely fast and their staff and customer support in a word is excellent. In summary, West Coast Shaving represents the very best in an online business. Give em a try, you will not be disappointed."
"This company carries excellent products and provides superb, timely courteous service. I recommend them highly, and I generally recommend NOBODY!"
"I'm a wet shaver from Cairo, Egypt. Wet shaving and skin care is my hobby, after all you only got one face to take care of :-) That makes me an excellent customer for West Coast Shaving, I just can't stop browsing their store. Their range of products are fantastic, price are very good for those lovely premium products, Customer care is fast, very friendly and always tries to please the customer.One of their most important services for me are shipping service. I have to buy all my shaving supplies from USA, UK and Germany, ship it all over to Egypt. Here is what's West Coast excels at. They have 3 shipping plans for my country (first class, priority and express using USPS services). I can calculate my shipping charges at my shopping bag page easy and fast.Using express mail to ship to Egypt, is somewhat pricey but very reasonable for the service I get. Items all packed well and arrives from USA to Egypt in less than 4 days!! That qualifies as excellent in my book :-)I hope to enjoy West Coast services and products for years to come as I'm now a loyal customer :-)All international wet shavers who usually cannot get local premium supplies, do yourself a favor and shop West Coast. Their international service is excellent and this is from someone who tried at least 10 online stores for shaving supplies."
"Some girls have their shoe addictions. Some Guys have their shaving addictions! This is one of my favorite online retailers for a several reasons. I've gotten more than 3 razors plus a collection of other things from Westcoastshaving.com. Every order has been a pleasurable experience for me. They are a stand up operation you can buy from with confidence. Their game is tight: Great website, they have Selection-O-Plenty, package well, and process orders fast. If there's a problem, they solve it fast and hassle free. And I find they are really good with describing their products and scents. I'm impressed with how well they are able to provide such outstanding personable service as an online shop. I'd love to visit their actual store someday to see how the magic happens."
"I have ordered from WCS a couple times and the most recent order arrived extremely quickly. The product was slightly different from what I had ordered and when contacted, Lili at WCS immediately sent my original product and told me to keep the other item, as well. WCS customer service is absolutely the best I've encountered online and I will be ordering from them many times in the future. Great job guys (and gals)!"
"I wanted to write a review for West Coast Shaving for their outstanding customer service. I am new to wet shaving and I decided to order some basic supplies from them because of the great reviews I have found of the site and service on badgerandblade.com. The reviews were right on. I placed my order on a Friday afternoon and received it the next Monday. The service is outstanding. They have a very happy customer and I look forward to future orders from them."
"I live overseas with the military and ordered a Markur 34C, 2 tubes of Proraso shaving cream, some merkur razors, and a boar rush... all arrived within 1-2 weeks (I'm not sure I didn't check mail that often might have been there in less than a week)... good shipping times for Germany! Even came with a shaving cream sampler ...there was a issue with my order as they would not ship the aftershave I wanted because it contained alcohol but they refunded that portion quickly of course! Would be from here again."
"A great achievement. Goods within 12 working days to send to Switzerland. Everything is wonderful. Thank you."
"GreetingsOnly 9 Days USA to Turkey what a great shipping score. This honour belongs to WCS and Lili who is very helpfull in all my order steps.i have delivered my chubbies in excellent condition and also shocked when i opened the box becasue there was a few goodies for gift and trials.im really apreciated with my shop.Thanks to WCS and Lili for their great bussiness i hope to come again ..All the bestErcan."