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"I placed an order and it was shipped quickly. When it arrived the aftershave had leaked in the box. The item was well packaged so I don't think it was their fault. I contacted them just to give them a heads up so they could check lids when they were shipping. I did not expect anything else from this contact. They replied to my email the same day (Saturday) and offered to send me another bottle of aftershave. It was discovered that the aftershave I ordered had been discontinued. They offered to send another item or refund my money. I choose another item that was less expensive. They refunded the difference. I did not expect anything from my first contact. I was surprised when they offered a replacement item. Then they gave me the refund for the difference. They really went above and beyond any of my expectations. I am more than happy and will continue to buy from them. I really think they did too much. I highly recommend them. Their customer service is second to none."
"I have been purchasing all of my shaving needs from West Coast Shaving exclusively for about a year. Some things that I really like about them are the fact that they have almost every product one could wish for, their pricing is competitive, their web site is easy to navigate, their shipping is extremely fast and their staff and customer support in a word is excellent. In summary, West Coast Shaving represents the very best in an online business. Give em a try, you will not be disappointed."
"This company carries excellent products and provides superb, timely courteous service. I recommend them highly, and I generally recommend NOBODY!"
"I'm a wet shaver from Cairo, Egypt. Wet shaving and skin care is my hobby, after all you only got one face to take care of :-) That makes me an excellent customer for West Coast Shaving, I just can't stop browsing their store. Their range of products are fantastic, price are very good for those lovely premium products, Customer care is fast, very friendly and always tries to please the customer.One of their most important services for me are shipping service. I have to buy all my shaving supplies from USA, UK and Germany, ship it all over to Egypt. Here is what's West Coast excels at. They have 3 shipping plans for my country (first class, priority and express using USPS services). I can calculate my shipping charges at my shopping bag page easy and fast.Using express mail to ship to Egypt, is somewhat pricey but very reasonable for the service I get. Items all packed well and arrives from USA to Egypt in less than 4 days!! That qualifies as excellent in my book :-)I hope to enjoy West Coast services and products for years to come as I'm now a loyal customer :-)All international wet shavers who usually cannot get local premium supplies, do yourself a favor and shop West Coast. Their international service is excellent and this is from someone who tried at least 10 online stores for shaving supplies."
"Some girls have their shoe addictions. Some Guys have their shaving addictions! This is one of my favorite online retailers for a several reasons. I've gotten more than 3 razors plus a collection of other things from Westcoastshaving.com. Every order has been a pleasurable experience for me. They are a stand up operation you can buy from with confidence. Their game is tight: Great website, they have Selection-O-Plenty, package well, and process orders fast. If there's a problem, they solve it fast and hassle free. And I find they are really good with describing their products and scents. I'm impressed with how well they are able to provide such outstanding personable service as an online shop. I'd love to visit their actual store someday to see how the magic happens."
"I have ordered from WCS a couple times and the most recent order arrived extremely quickly. The product was slightly different from what I had ordered and when contacted, Lili at WCS immediately sent my original product and told me to keep the other item, as well. WCS customer service is absolutely the best I've encountered online and I will be ordering from them many times in the future. Great job guys (and gals)!"
"I wanted to write a review for West Coast Shaving for their outstanding customer service. I am new to wet shaving and I decided to order some basic supplies from them because of the great reviews I have found of the site and service on badgerandblade.com. The reviews were right on. I placed my order on a Friday afternoon and received it the next Monday. The service is outstanding. They have a very happy customer and I look forward to future orders from them."
"I live overseas with the military and ordered a Markur 34C, 2 tubes of Proraso shaving cream, some merkur razors, and a boar rush... all arrived within 1-2 weeks (I'm not sure I didn't check mail that often might have been there in less than a week)... good shipping times for Germany! Even came with a shaving cream sampler ...there was a issue with my order as they would not ship the aftershave I wanted because it contained alcohol but they refunded that portion quickly of course! Would be from here again."
"A great achievement. Goods within 12 working days to send to Switzerland. Everything is wonderful. Thank you."
"GreetingsOnly 9 Days USA to Turkey what a great shipping score. This honour belongs to WCS and Lili who is very helpfull in all my order steps.i have delivered my chubbies in excellent condition and also shocked when i opened the box becasue there was a few goodies for gift and trials.im really apreciated with my shop.Thanks to WCS and Lili for their great bussiness i hope to come again ..All the bestErcan."
"Purchased a Merkur 34C and a sample pack of blades. The price for the Merkur was the best price that I found on line from a reputable site.The items shipped in just under one week (to Canada).Will definitely use this site again and would recommend it to others."
"If you're "sitting on the fence" wondering whether you should place an order with this vendor, you can quit worrying.Their customer service is second to none and their response time to inquiries is head and shoulders above other on-line shaving supply outlets. I do my usual price\item comparison shopping with other on-line vendors and WCS's prices are as good and generally better than the others.If you decide to shop with West Coast Shaving just once, guaranteed you'll be coming back!"
"Out of many vendors of high quality grooming products, West Coast Shaving stands out for their excellent selection of inventory in stock, very quick shipping and outstanding customer service. Their site is well thought out, and is attractive and easy to use. I ordered a shaving brush and some soaps, and my order shipped that very day. They reply quickly and cheerfully to any questions I have. I will definitely be ordering from them again and would recommend them without hesitation."
"I ordered some soap and an alum block on Friday and received it on Monday using their standard shipping!! I will never have to shop around again because for now on everything I order will be through West Coast Shaving. "
"I ordered "Feather straight razor". Exellent service, shipping and the product exactly as described.Alexander, Serbia"
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