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"Not sure, haven't received my contacts yet. Received an email 4 days ago saying that they were being shipped. Then today received an email saying they just shipped today, so who knows when I'll get them!"
"Their shipping is expensive (almost $7, their actual cost is less than $2 including packaging, based on 4 packages of lenses). They take forever to mail the order. Once I hadn't heard anything for a week but they responded quickly when I emailed. If it wasn't for the price and my prescription being on file with them I would probably shop elsewhere."
"My order was put on back order a week ago. I have not heard a word since. I am very unhappy. At least they could have communciated to me and let me know a time by which I would receive my order so I could make a decision to cancel or not."
"Can't get anyone on the phone-customer service is n existent. I received an email on 04/16/12 that my order has been mailed. I received another email on 4/18/12 confirming shipment, got a call from rep to confirm prescription approved and said shipment sent and should reecieve by monday 04/23/12.come 4/23/12 when I am expecting my lenses ,I then receive an email from stamps.com that shipment sent 04/23/12. I am traveling out of the country and would not be available to receive them. I say they are terrible and wont ever order or recommend them."
"My order was delivered quickly with lots of email contact letting me know what was going on. The product was as promised except one thing, 2 of the 4 boxes of contacts were mislabled as to which eye they were for. I knew my perscription, so I figured it out, but it potentially could mess someone up if they didn't pay attention."
"Not sure, haven't received my contacts yet. Received an email 4 days ago saying that they were being shipped. Then today received an email saying they just shipped today, so who knows when I'll get them!"