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RatingsRating
Store InformationStore Info
Full Rating Profile
WebUndies.comCoupons
  • WebUndies.com WebUndies.com Elite Status
    • Address: n/a
    • Contact: n/a
    • Phone: n/a
    • Customer Support: n/a
    • Business Hours: n/a
    • Fax: n/a

    Payment options

    • option not available Visa / Mastercard
    • option not available American Express
    • option not available Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery

    Online Ordering

    • option not available Online Ordering
    • option not available Online Ordering Tracking
    • option not available Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security

    Other

    • option not available International Order
    • option not available Customer Info. Confidential
    • option not available Customer Support
    • option not available RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 6.33/10 6.33/10
    Chance of future purchase: Rating 7.05/10 7.05/10
    Shipping & packaging: Rating 5.00/10 5.00/10
    Customer service: Rating 7.07/10 7.07/10
    Return/Replacement policy: 0.00/10

262 Customer Reviews

Rating 8/10
4/5
modified review posted

"Checking out was rather difficult and confusing. I almost gave up just to get on with the day!"


Rating 6/10
3/5
modified review posted

"I would have bought more but a lot of items only went to medium and I'm a large. That is always disappointing. "


Rating 10/10
5/5
modified review posted

"It was nice to find a sight that had dr. Suess at moderate pricing."


Rating 10/10
5/5
modified review posted

"Very quick ans simple! Just what I was looking for at an even better price!"


Rating 8/10
4/5
modified review posted

"Said i had qualified for free shipping, but i did not receive free shipping. Kept changing my state from NSW to ACT"

modified review Rep reply posted Mar-24-2015

WebUndies.com, WebUndies.com rep has responded

“Thanks for your feedback- we will look into the issue with the Sate changing on you. Sorry to say that at this time, free shipping only applies to orders shipped within the US.”


Rating 2/10
1/5
modified review posted

"Check out was a MAJOR pain in my ass! Never doing it again"


Rating 8/10
4/5
modified review posted

"Although I like the variety I do wish there was more for bigger size & wish that either shipping and handling gets cheaper or there's more coupons available. & it'll be nice for the website to be compatible with phone"


Rating 2/10
1/5
modified review posted

"The site is too old, which makes it hard to buy stuff. Everything is also way overpriced. "

modified review Rep reply posted Mar-24-2015

WebUndies.com, WebUndies.com rep has responded

“Sorry to hear that your checkout process was not as smooth as it could be. Our site has undergone 2 redesigns since 2010 and we just won an award for our responsive design for use on phones and tablets. We hope you give us a try again!”


Rating 4/10
2/5
modified review posted

"The shipping rates are not worth it for something as light as underwear. "

modified review Rep reply posted Mar-24-2015

WebUndies.com, WebUndies.com rep has responded

“Thanks for the feedback. We do work hard to keep freight costs down. Unfortunately, UPS and the USPS keep raising the base rate, so even small orders cost more to ship these days than ever before.”


Rating 10/10
5/5
modified review posted

"it was simple and easy to use cant wait for my order and happy to buy from here again "

modified review Rep reply posted Mar-24-2015

WebUndies.com, WebUndies.com rep has responded

“Glad to hear you enjoyed your shopping experience! Hope you joined our mailing list- we have a sale coming soon, but only via email!”


Rating 10/10
5/5
modified review posted

"Great selection and I enjoyed browsing all the different products."


Rating 10/10
5/5
modified review posted

"Good experience. Would have liked to have seen more sport teams, and more ladies options for sport teams."


Rating 10/10
5/5
modified review posted

"I enjoyed secure check out. It was a very easy process................."


Rating 10/10
5/5
modified review posted

"It was fine................................................."


Rating 8/10
4/5
modified review posted

"I wish the superhero underwear were not so high since you can buy any kind of underwear at a store for $4 or more cheaper AND they do not have any valid coupons to help with shipping or the price of the product you're buying. I hate how much you have to spend in order to get free shipping. It should be, spend $20 or more and free shipping. $20 is still a lot of money and probably would get more business"


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WebUndies.com is a merchant member
WebUndies.com participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 1,839 merchant members.