We have detected that javascript is currently disabled. To get the fullest experience from our site we suggest enabling javascript. If you have any issues using our site please contact us.


»
 
wermopar.com

Automotive

Rating 8.95/10 31 reviews
(31 lifetime reviews)

8.95/100 (6-month rating)
Facebook share
We R Mopar is a merchant member
We R Mopar participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 1,943 merchant members.
 
 

All Customer Reviews (31)

sort by date, rating, likes

Rating 10/10 5/5
modified review posted May-09-2012

"Excellent service and fast shipping of my order. I wish they had older accessory parts for my "vintage" 2002 Neon, like the mudflaps I originally purchased from the Dodge dealer to protect my running board paint and rear quarter panel paint."

Rating 2/10 1/5
modified review posted May-09-2012

"I placed an order from some sun visors. I entered my make, model, and year (2005 Chrysler PT Cruiser Convertible). Went to Roof->Interior Trim->Visors and I ordered what I thought were reasonably priced sun visors for about $20 each. I then get an email saying that they had the wrong part numbers listed and the new price was 6 times as much. When I asked if they did not honor the prices listed on their website, Keith, replied back in all caps. MAYBE HE DOESN'T REALIZE THAT WRITING IN ALL CAPS IS AKIN TO YELLING. Anyways, they would not honor the prices listed on their website and the customer service was horrible in my opinion. "

modified review This review was modified by celo69 on May 15 2012 02:26:40 PM
+ Read user comments
modified review posted May-15-2012

wearemopar, We R Mopar rep has responded

“We get all prices, product and data from the manufacturer which creates occasional problems. Mopar frequently supercedes part numbers to new numbers with new pricing. Unfortunately, we have no control over this. If we honored all of Mopar's pricing discrepancies we would not be in business. As can be seen by the overwhelming majority of reviews, we pride ourselves on customer service. Lastly, let me assure the all caps email was not meant to imply yelling. When we look up parts in our factory system it needs to be done in all caps and we don't usually toggle caps lock of and on. I hope you will give another opportunity to serve you.”

Rating 10/10 5/5
modified review posted May-02-2012

"This place is excellent! This is the third time I've bought parts from them. They know what they're talking about, have the cheapest prices, and ship fast. I wouldn't go anywhere else. Thanks guys."

Rating 8/10 4/5
modified review posted May-02-2012

"Fast delivery for a part I needed right away."

modified review This review was modified by brentwasham on May 09 2012 09:13:15 PM
modified review posted May-02-2012

wearemopar, We R Mopar rep has responded

“Sorry Brent, we try our best to get parts as quickly as possible. Unfortunately, sometimes we are at the mercy of the manufacturer. We'll keep trying to get better. Thanks for your business.”

Rating 10/10 5/5
modified review posted May-01-2012

"I just happened upon their link when I Googled "MOPART PARTS". I quickly found the item I wanted, and was happy to see the low price. Since I got a confirmation within seconds of sending the order on the 24th of April, I was expecting the order might be processed and shipped the next day. However, it was shipped on the 26th and delivered within 2 business days. Not a complaint, just an observation. I would recommend them to other MOPAR owners."

Rating 10/10 5/5
modified review posted Apr-29-2012

"I had no issues with wermopar. My order was handled professionally and in a timely manner. I would purchase from them again."

Rating 10/10 5/5
modified review posted Apr-26-2012

"We R Mopar provides great customer service and fast shipping. The parts selection is good even for hard to find parts. The prices are generally 30% below the dealers price."

modified review This review was modified by averyp1 on April 26 2012 05:51:38 AM
Rating 2/10 1/5
modified review posted Apr-25-2012

"This review is for my recent experience with wermopar very disappointed in email replies/feedback (Keith) needs retraining in customer service.On the bright side this is a good website for oem parts with very low prices compared to others"

modified review This review was modified by celphtitled on May 12 2012 10:51:46 PM
modified review posted Apr-28-2012

wearemopar, We R Mopar rep has responded

“Very sorry to hear you had a bad experience with our staff. While I'm happy you are impressed with our pricing, low prices do not keep customers coming back over the long term. Rather, good customer service is what drive the success of a business.

Again, I apologize for your poor experience. As you can see by the other reviews, we normally do a good job. If you ever need anything else, please let me know directly. I will send you my personal email to you.”

Rating 10/10 5/5
modified review posted Apr-24-2012

"I highly recommend We R Mopar! Their prices and quick service are hard to beat! They screened my order and discovered thatI had inadvertantly ordered some of the wrong parts for my year of PT Cruiser. I was notified by phone before the order was finalized and shipped. It prevented a lengthy delay in getting my PT Crusier back on the road."

Rating 10/10 5/5
modified review posted Apr-24-2012

"We had a cracked rear light for our 2002 Chrysler Sebring Convertible and could not order the correct part--2 tries and two incorrect lights.... Contacted We R Mopar, they actually gave us the part number, and the rest is history. Who knew ordering a rear light could be so difficult. They were prompt with their information, and with the part...it arrived safely and my husband installed it in 5 minutes.... Thanks again for your great customer service!!"

 
wall street journal logo