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RatingsRating
Store InformationStore Info
Full Rating Profile
WayfairCoupons
  • Wayfair Wayfair Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: n/a
    • Contact: n/a
    • Phone: n/a
    • Customer Support: n/a
    • Business Hours: n/a
    • Fax: n/a

    Payment options

    • option not available Visa / Mastercard
    • option not available American Express
    • option not available Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery

    Online Ordering

    • option not available Online Ordering
    • option not available Online Ordering Tracking
    • option not available Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security

    Other

    • option not available International Order
    • option not available Customer Info. Confidential
    • option not available Customer Support
    • option not available RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 7.38/10 7.38/10
    Chance of future purchase: Rating 7.93/10 7.93/10
    Shipping & packaging: Rating 7.43/10 7.43/10
    Customer service: Rating 7.73/10 7.73/10
    Return/Replacement policy: Rating 7.54/10 7.54/10

49,002 Customer Reviews

Rating 10/10
5/5
modified review posted

"I've only placed one order with Wayfair but so far I'm very pleased with the way they handled things."


Rating 10/10
5/5
modified review posted

"The rollator arrived in good condition on the day they said it would. It was easy for this eighty-four year old woman to assemble. I am happy with this product as well as the service."


Rating 10/10
5/5
modified review posted

"
Reasonably priced merchandise and a prompt delivery
of the things I ordered. I'll shop here again. Thanks.
"


Rating 10/10
5/5
modified review posted

"Delivered a day earlier than expected. It was very well wrapped. However some of the screws on the back of the mirror were loose and a few missing. Once we fixed that we are happy with the mirror "


Rating 10/10
5/5
modified review posted

"I was very pleased with the live chat help I received. My order arrived in record time out here to Hawaii. I was very pleased with the customer service and followup."


Rating 2/10
1/5
modified review posted

"This is the worst product and customer service. I ordered a dining set that cost me $600, and I received it without any of the chairs! Then I asked to talk to customer service about the issue, and they placed me on hold for almost 40 minutes without ANY assurance of getting the chairs that I paid for. Then I tried to set up a refund, and they calculated my total refund amount to only be $288!!! What in the fuck! DO NO, I REPEAT, DO NOT shop on Wayfair. Whether you're satisfied with your product(s) or not, they will take your god damn money!"


Rating 2/10
1/5
modified review posted

"i have not received the order yet"


Rating 10/10
5/5
modified review posted

"The product arrived in a timely manner. All parts were complete and in good shape. The directions were adequate for me to assemble myself."


Rating 10/10
5/5
modified review posted

"Received our table and chair set the day we were told it would be here and are very happy with it. Thank you. "


Rating 10/10
5/5
modified review posted

"Wayfair has lots selection with good prices, and I am really happy with their customer service, always respond to my inquiries quickly and very helpful."


Rating 10/10
5/5
modified review posted

"I was shocked---and very pleased--with how quickly i received my items. Super! Thanks!"


Rating 10/10
5/5
modified review posted

"Delivery was on time and everything was in perfect condition! It was all quick and painless from ordering to tracking to the delivery."


Rating 10/10
5/5
modified review posted

"Love the quality of your items and the fast delivery :) "


Rating 10/10
5/5
modified review posted

"I was so happy with the speed of delivey and the price of the end tables I ordered, I ordered a recliner two days later. I'm supposed to get it tomorrow. Couldn't be happier"


Rating 10/10
5/5
modified review posted

"I AM SO SATISFIED WITH EVERY THING I HAVE ORDERED FROM WAYFAIR. I LOVE THE BEDSPREAD, AND THE BEAUTIFUL " THINGS TO LEARN FROM A DOG". IN THE PAST YEAR I ALSO ORDERED AN AREA RUG FOR MY LIVING RM. LOVE IT ! NEVER DISSAPOINTED IN MERCHANDISE!"


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Wayfair is a Merchant Member! Learn more

Wayfair is a merchant member
Wayfair participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 1,841 merchant members.