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RatingsRating
Store InformationStore Info
Full Rating Profile
WayfairCoupons
  • Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

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    • Customer Support: n/a
    • Business Hours: n/a
    • Fax: n/a

    Payment options

    • option not available Visa / Mastercard
    • option not available American Express
    • option not available Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery

    Online Ordering

    • option not available Online Ordering
    • option not available Online Ordering Tracking
    • option not available Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security

    Other

    • option not available International Order
    • option not available Customer Info. Confidential
    • option not available Customer Support
    • option not available RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 7.36/10 7.36/10
    Chance of future purchase: Rating 7.69/10 7.69/10
    Shipping & packaging: Rating 7.46/10 7.46/10
    Customer service: Rating 7.38/10 7.38/10
    Return/Replacement policy: Rating 7.16/10 7.16/10

37,556 Customer Reviews

Rating 10/10
5/5
modified review posted

"Arrived in a timely manner with intact packaging. "


Rating 10/10
5/5
modified review posted

"Ordering was very easy, delivery was quick and I am
Very happy with my purchase.
"


Rating 2/10
1/5
modified review posted

"Repeated delays in delivery. This was a Christmas gift and will not be delivered until way after Christmas. Seems Wayfair could improve their target shipping dates. In fact, I'm not sure why they can't be accurate.....everyone else seems to be able. My guess is that some of their merchandise is manufactured on-demand so they give shipping dates before the product is made. Just a guess. At any rate, I will not do business with them again. I suspect i will end up cancelling this order and going somewhere else. "


Rating 10/10
5/5
modified review posted

"I will always go wayfair. Ive ordered funiture several times, very satisfied."


Rating 10/10
5/5
modified review posted

"Was very happy with all purchases, quality very good."


Rating 10/10
5/5
modified review posted

"Shipped on time, as promised. Resolved a minor complaint very quickly. "


Rating 10/10
5/5
modified review posted

"Great product and fast delivery!!!"


Rating 10/10
5/5
modified review posted

"Quick, easy, fun, nice, do it."


Rating 10/10
5/5
modified review posted

"Received the item ordered when expected. The quality was fantastic. I would definitely recommend this site to others and I will order from Wayfair again. Thanks for the great service. "


Rating 10/10
5/5
modified review posted

"Product arrived sooner than projected, and was very nice quality."


Rating 10/10
5/5
modified review posted

"Was delivered on date stated when first ordered "


Rating 10/10
5/5
modified review posted

"I really wanted the teapot and cup. I was so happy when it arrived. The mix up with the address was promptly resolved in a very business like manner thank you. Now I have to order my mother-in-law one."


Rating 10/10
5/5
modified review posted

"My rugs arrived super fast and I absolutely love them! "


Rating 10/10
5/5
modified review posted

"Very pleased with purchase. Can hardly wait to hang in NC cabin."


Rating 2/10
1/5
modified review posted

"Order was out of stock, I was told that the item was not available. Well, the manufacturer told me it is available, and a couple of retailers who sale it. So, I will be able to purchase the burgundy leather chair with casters from a local merchant for $75 per chair less than hassling with Wayfair."


Wayfair is a Merchant Member! Learn more

Wayfair is a merchant member
Wayfair participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 1,921 merchant members.