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Full Rating Profile
Wayfair Coupons
  • Rating 8.99/10 23,596 reviews

    8.99 / 100
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    Wayfair is a merchant member
    Wayfair participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 1,874 merchant members.
  • Wayfair contact information

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    • Contact: n/a
    • Phone: n/a
    • Customer Support: n/a
    • Business Hours: n/a
    • Fax: n/a

    Payment options

    • option not available Visa / Mastercard
    • option not available American Express
    • option not available Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery

    Online Ordering

    • option not available Online Ordering
    • option not available Online Ordering Tracking
    • option not available Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security

    Other

    • option not available International Order
    • option not available Customer Info. Confidential
    • option not available Customer Support
    • option not available RMA Required
  • Review profile

    Product & services pricing Rating 7.57/10 7.57/10
    Chance of future purchase: Rating 8.23/10 8.23/10
    Shipping & packaging: Rating 8.03/10 8.03/10
    Customer service: Rating 8.15/10 8.15/10
    Return/Replacement policy: Rating 8.00/10 8.00/10

All 23,617 Customer Reviews

Rating 10/10
5/5
modified review posted

"excellent service delivered when expected"




Rating 10/10
5/5
modified review posted

"order was delivered on time as promised. I am very satisfied with the product"


Rating 10/10
5/5
modified review posted

"I love my items from wayfair.com!!"


Rating 10/10
5/5
modified review posted

"Wayfair has a large selection of items at incredible prices. Communication via email about order status is excellent."


Rating 10/10
5/5
modified review posted

"My order was delivered quickly and the quality was good. Loved dealing with Wayfair."


Rating 4/10
2/5
modified review posted

"The quality of the comforter I ordered was less than I expected. Additionally, the comforter arrived damaged. The embroidery is coming unraveled and it has a small tear near the top. The comforter was shipped in a Wendy's hamburger box. Very strange.

However, Wayfair's customer service rep, Ms. Curtis, was outstanding. We "chatted" and she helped me process the refund. She was very professional and patient.
"


Rating 8/10
4/5
modified review posted

"Delivery was very quick but the package was damaged in transit. I immediately unpacked the console table I had ordered and it was not damaged. The quality of the piece is not really very good but it is too much hassle to return it. "


Rating 10/10
5/5
modified review posted

"Very satisfied with our purchase. The rug is beautiful and looks just like the picture. Also it arrived sooner then expected."


Rating 10/10
5/5
modified review posted

"Excellent... great product, well packed, prompt delivery, would order again, and recommend!"


Rating 10/10
5/5
modified review posted

"A very good experience. The quality of the product, quick delivery(faster than we thought) and a good company to order from.
Thanks!
"


Rating 8/10
4/5
modified review posted

"We Haven't got the furniture that we bought, is taking a little longer than what I tought"


Rating 10/10
5/5
modified review posted

"Item as advertised, furniture quality, fast shipping."


Rating 10/10
5/5
modified review posted

"Bookcase came when promised and quality was great."


Rating 10/10
5/5
modified review posted

"This was my first time ordering through Wayfair. My overall experience was excellent, ordering was easy, delivery was fast and the products I purchased we're exactly what I wanted. I'll use them again. Thanks Wayfair!!"


Rating 10/10
5/5
modified review posted

"Arrived very timely. We haven't put them on our beds yet, but the material feels great and we love the colors!"