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Full Rating Profile
WayfairCoupons
  • Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

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    Payment options

    • option not available Visa / Mastercard
    • option not available American Express
    • option not available Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery

    Online Ordering

    • option not available Online Ordering
    • option not available Online Ordering Tracking
    • option not available Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security

    Other

    • option not available International Order
    • option not available Customer Info. Confidential
    • option not available Customer Support
    • option not available RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 7.34/10 7.34/10
    Chance of future purchase: Rating 7.67/10 7.67/10
    Shipping & packaging: Rating 7.47/10 7.47/10
    Customer service: Rating 7.25/10 7.25/10
    Return/Replacement policy: Rating 6.73/10 6.73/10

33,383 Customer Reviews

Rating 10/10
5/5
modified review posted

"The Ronco rotisserie, which was a replacement for my 14 year old unit was priced competitively, and arrived as expected. I'm very satisfied with your service. "


Rating 10/10
5/5
modified review posted

"Great selection and price. Web site's is very easy to navigate. "


Rating 10/10
5/5
modified review posted

"We received the item quickly and when promised, it was well packaged, looks exactly as pictured, and are very happy with the item and the price!"


Rating 2/10
1/5
modified review posted

"the lamp was really cheap. The picture of it did not in any way tell you that it has a collapsible shade and it has to be assembled. Really cheesy. I will be sending it back !!!!!!!!!!!"


Rating 10/10
5/5
modified review posted

"Fast shipping, great product!"


Rating 8/10
4/5
modified review posted

"I have not received my items, so I am not sure about the shipping or timely manner of doing so. I did not like the way that items were displayed on their website--one cost would be listed in the views with everything, then when one clicked on an item and chose a size they price would go up."


Rating 2/10
1/5
modified review posted

"I ordered patio furniture for my Florida home on 11/12 and was promised 2 day delivery, which would mean delivery on 11/14. This was very important as my wife and I were returning to our Mass. home on 11/19 @6:30am. On 11/14 I placed a call to Wayfair to inquire about delivery since I had not yet received shipping confirmation. After spending some time talking with customer service, I discovered that my order had been put "on hold" because my ship to address was different than my bill to address. So much for the 2 day shipping that I was promised! The customer service person who I spoke with assured me that the furniture would be delivered on 11/18, not great, but still before we had to return home. When I left my Florida house on 11/19, the furniture had not been delivered. Later in the day on 11/19, I was informed that the furniture was delivered late that day. Now, I have to try to find someone to take the furniture in for me.
Wayfair' s corporate policy of putting my order on hold because of different billing and shipping addresses is a joke. Internet retailers deal with this issue every day. This was my first order with Wayfair and probably my last.
"


Rating 10/10
5/5
modified review posted

"Amazing, fast service! Item I wanted was available at a great price, and it arrived on my doorstep only 2 or 3 days after I placed the order. I do a fair amount on online shopping, and Wayfair is great!"


Rating 10/10
5/5
modified review posted

"I spoke to a rep. Im a new customer and
she couldn't have bbeen more patient
and so helpful.
"


Rating 10/10
5/5
modified review posted

"Shipping was amazingly fast & the clock is gorgeous! I have had my eye on it for over 2 years. Well packaged also. I am a very happy shopper!"


Rating 10/10
5/5
modified review posted

"After browsing the Wayfair website, I found the exact type and color of window valances I was looking for at an excellent price. I received my order (which was split in two) on the exact dates as promised with free shipping, within days from when I placed the order. I thought the quality of the merchandise was quite good and will certainly visit Wayfair again and recommend the site to others. Very good experience!"


Rating 10/10
5/5
modified review posted

"I was very pleased and satisfied with Wayfair. They advertised that I would receive my item within two days and I certainly did. The rollator that I ordered was perfect and was easy to assemble. Most of all the price was right. I will order again from Wayfair and I surely will tell my friends about the company.
Norma Lockett
"


Rating 10/10
5/5
modified review posted

"item was very well package,

the sculpture was very detail
"


Rating 8/10
4/5
modified review posted

"Purchasing was easy but shipping of the item was slower than most items I purchase online. Item was ordered on 11-11-14 but won't be delivered until around 12-02-14."


Rating 10/10
5/5
modified review posted

"Product was clearly photographed and documented as to what it was, how it operated, and its dimensions (most important). Website easy to navigate; delivery was prompt on the date Wayfair said it would be."


Wayfair is a Merchant Member! Learn more

Wayfair is a merchant member
Wayfair participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 1,906 merchant members.