We have detected that javascript is currently disabled. To get the fullest experience from our site we suggest enabling javascript. If you have any issues using our site please contact us.

e.g. Such as Zappos, Newegg | browse by category » or best/worst »

RatingsRating
Store InformationStore Info
Full Rating Profile
WayfairCoupons
  • Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: n/a
    • Contact: n/a
    • Phone: n/a
    • Customer Support: n/a
    • Business Hours: n/a
    • Fax: n/a

    Payment options

    • option not available Visa / Mastercard
    • option not available American Express
    • option not available Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery

    Online Ordering

    • option not available Online Ordering
    • option not available Online Ordering Tracking
    • option not available Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security

    Other

    • option not available International Order
    • option not available Customer Info. Confidential
    • option not available Customer Support
    • option not available RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 7.31/10 7.31/10
    Chance of future purchase: Rating 7.52/10 7.52/10
    Shipping & packaging: Rating 7.41/10 7.41/10
    Customer service: Rating 6.75/10 6.75/10
    Return/Replacement policy: Rating 6.27/10 6.27/10

29,775 Customer Reviews

Rating 10/10
5/5
modified review posted

"I ordered a dresser about 2 weeks ago and it just arrived yesterday. I knew it would take a few weeks, so not a big deal. It arrived packaged perfectly from an outside storage company - I just had it placed in my garage (no inside delivery). When I opened the box (which I did not do when the delivery guys were here because it was packaged so well) I noticed a small (pin size) black mark on the front of my white dresser. I called Wayfair immediately. Because the dresser was so beautiful and well made, I also searched online to see if the matching mirror to the dresser was available, but it wasn't at Wayfair. In my search I noticed the dresser I purchased was $60 less at another online retailer. I spoke with a man who was more than helpful in resolving my pricing/dot issue. He gave me $100 off my purchase - I was very pleased that I did not have to fight to get a discount and if I didn't want the discount they would have exchanged the dresser at no cost to me. It was such a small flaw that I did not feel that was necessary. I would definitely shop at Wayfair again and feel confident in big ticket purchases - they more than go out of the way to make the customer happy!!"


Rating 10/10
5/5
modified review posted

"Although the sheet set I ordered was not what I was hoping for, the return was so hassle free that I would definitely order from Wayfair again, with confidence! Best Regards, Margaret"


Rating 10/10
5/5
modified review posted

"Very happy with product. Would order from them again."


Rating 10/10
5/5
modified review posted

"Everything went smoothly. The item was delivered within the estimated time and the price was unbeatable. Can't beat the free shipping."


Rating 10/10
5/5
modified review posted

"Couldn't have been smoother. And everything arrived safely and in a timely manner. I will keep them on my "Go To" list."


Rating 10/10
5/5
modified review posted

"Item was shipped right on schedule and in good condition. "


Rating 10/10
5/5
modified review posted

"Fast Delivery !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!"


Rating 10/10
5/5
modified review posted

"It was great! Easy to use and good service!"


Rating 10/10
5/5
modified review posted

"Easy ordering. Delivered before promised. "


Rating 10/10
5/5
modified review posted

"ordered euro pillow shams that were only $15 each, but are ridiculously expensive in most stores. The quality of these are 100% better than the ones I saw in several retailers in the $50 range, in the days right before I ordered these, As a last resort I thought if the quality of all the ones I saw in stores was below average, then I might as well see what Walmart had to offer, and that is how I found Wayfair.com. Now I have a new store with quality merchandise I can shop online!"


Rating 10/10
5/5
modified review posted

"everything went exactly like it was supposed to"


Rating 10/10
5/5
modified review posted

"Wonderful quality and service
I will definitely shop here again.
"


Rating 10/10
5/5
modified review posted

"My order was delivered on time with no damage due to being packed extremely well. I was able to use my rewards on this order plus I received rewards to be used on my next order. My three little owls are precious."


Rating 10/10
5/5
modified review posted

"Shopping with Wayfair is easy - the buying process is so much more enjoyable than on other sites. Shipping was fast and the item was packaged nicely. "


Rating 10/10
5/5
modified review posted

"Easy to order. Have not received yet.
"


Wayfair is a Merchant Member! Learn more

Wayfair is a merchant member
Wayfair participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 1,864 merchant members.