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posted Nov-05-2010 “Our goal at WaterFilters.NET is to provide superior customer service to all of our customers. Clicking on the Low Price Guarantee at www.waterfilters.net takes you to the page with details of the Low Price Guarantee, including the rules and limitations. Most companies will have some rules and limitations on guarantees. We are able and happy to honor the low price match the majority of the time. ”
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posted Jul-04-2008 
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![Share](javascript:share_rating({"review_body":"I was very pleased with the service I received from this company. I will definitely re-order with them.","link":"http:\/\/www.resellerratings.com\/store\/WaterFilters_net\/comment\/388980#comment388980","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/WaterFilters_net.jpg","store_name":"WaterFilters.net","username":"evelynsmit","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"The transaction went extremely well. All items arrived in short time and with the correct items in the shipment. I will be sure to order from you again.<br>Thank You Wayne Strachan","link":"http:\/\/www.resellerratings.com\/store\/WaterFilters_net\/comment\/409198#comment409198","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/WaterFilters_net.jpg","store_name":"WaterFilters.net","username":"weshab","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"The product was great quality, arrived promptly, and the web site was easy to use. I would use this company again. ","link":"http:\/\/www.resellerratings.com\/store\/WaterFilters_net\/comment\/445489#comment445489","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/WaterFilters_net.jpg","store_name":"WaterFilters.net","username":"blinzbunch","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I was buying whole house filters from local plumbing shop and they raised their prices on the last quote. I started looking around on the web and found Waterfilters.net who had the same filters for considerable less and free shipping. I will be back to shop again at Waterfilters.net.","link":"http:\/\/www.resellerratings.com\/store\/WaterFilters_net\/comment\/462246#comment462246","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/WaterFilters_net.jpg","store_name":"WaterFilters.net","username":"markmurphy","rating":"4"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Watefilters.net delivered the best price I could find on the water filter I needed. The products were delivered in a timely manner and there doesn\u0027t appear to be any problem with the order. I would recommend them to anyone in the market for filters.","link":"http:\/\/www.resellerratings.com\/store\/WaterFilters_net\/comment\/490165#comment490165","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/WaterFilters_net.jpg","store_name":"WaterFilters.net","username":"snelson123","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"It is easy to order water filters from waterfilters.com. I am happy to use waterFilters.net to order all water filters that I need","link":"http:\/\/www.resellerratings.com\/store\/WaterFilters_net\/comment\/523816#comment523816","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/WaterFilters_net.jpg","store_name":"WaterFilters.net","username":"yuehuay","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I did not purchase from this store because of false advertising of their guarantee. They have an awful 100% price guarantee. \u0022Let us know and we will match it.*\u0022 they say with a list of limitations. Even though none of the limitations apply to your purchase, they\u0027ll respond with a \u0022Unfortunately, we will be unable to price match this item for you.\u0022 I asked about their usage of the term \u0022guarantee.\u0022 Their response was only that guarantees have limitations. Apparently, she hasn\u0027t read their limitations very well.","link":"http:\/\/www.resellerratings.com\/store\/WaterFilters_net\/comment\/628371#comment628371","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/WaterFilters_net.jpg","store_name":"WaterFilters.net","username":"tuffboy","rating":"1"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Very pleased with a quick delivery. Product was exactly what was needed. Thank you.","link":"http:\/\/www.resellerratings.com\/store\/WaterFilters_net\/comment\/379806#comment379806","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/WaterFilters_net.jpg","store_name":"WaterFilters.net","username":"im565","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Quick shipment. Item was as described, new and sealed. would buy from again.","link":"http:\/\/www.resellerratings.com\/store\/WaterFilters_net\/comment\/398687#comment398687","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/WaterFilters_net.jpg","store_name":"WaterFilters.net","username":"Danscorp","rating":"5"}, "single");){kind=link}
"After not receiving any info about my first order, I had to email them to find out an item was on back order and they didn't know when it would ship. I canceled that order and ordered other similar parts and one of them came in wrong. Two weeks and three emails later, including a photo clearly showing the wrong parts in a bag correctly tagged, I've been told I do have the correct parts and I don't get a refund. And in no uncertain words informed that I'm too stupid to tell the difference between a 3/8" part and a 1/2" part. Because, to quote them, "...fittings are difficult things." Overcoming my handicap, I picked up the 1/2" fittings at a local Ace store to complete my project. Fortunately, the Pentek filters I'll be needing over the years are available from waterfilters dot net competitors. Also note, every communication was started by me; they never sent me an email on their own."