53 reviews
posted May-31-2013
reply posted Jun-05-2013 “We really appreciate your purchase and apologize for the shipping delay- please enjoy $20 off your next purchase up to $1,000 and free 2nd day air shipping upgrade. Please let us know if you need anything else info@watchesonnet.com”
posted May-30-2013
reply posted Jun-05-2013 “We appreciate your purchase and apologize for the hold up- Please enjoy $100 off your next $1,000-$5,000 purchase with free 2nd day air shipping, and please let us know if we can do anything else for you: info@watchesonnet.com”
posted May-24-2013
reply posted Jun-05-2013 “Hello, we deeply apologize for the experience you had. Unfortunately, this item was oversold and we were unable to honor the 1 business day processing time as stated. We tried our best to communicate with you and get the new item into our office as quickly as possible, but we do apologize for not being able to deliver on that shipment time.
Please know that we have taken your feedback and are now updating the site to better manage and reflect stock and availability changes in a timely manner. We hope to regain your trust as a customer- please call us at 877-928-2499 so we can personally place your next order over the phone and give you availability and shipping info beforehand, no surprises.We hope that you can feel comfortable ordering with us again and would like to offer you special savings and shipping upgrades as an apology.”
posted May-22-2013
reply posted Jun-05-2013 “We really appreciate your willingness to shop with us as a new customer! Please enjoy $20 off your next purchase up to $1,000 with free 2nd day air shipping upgrade.”
posted May-17-2013
reply posted Jun-05-2013 “We are very sorry we were unable to get this watch into our office by the date you needed. This item was unfortunately not in our immediate stock at the time of your order, so we were unable to get a new one in time allotted. We apologize for the inconvenience of an unfulfilled order.
Please know that we have since taken your feedback and are in the midst of updates to the site that will make the stock and availability info better reflect actual stock changes in a more timely manner.
We hope that we can make amends with you as a customer and want to offer personalized service as well as special savings and shipping upgrades. If you call us at 877 928 2499 we will place your next order for you over the phone, and provide you with availability and shipping info ahead of time so that you can be comfortable as a buyer, with no surprises.”
posted May-15-2013
reply posted Jun-05-2013 “David,
We apologize for being unable to fulfill your original order, and see that Client Services has already worked with you to get a suitable alternative delivered successfully. Thank you for your patience, and we hope that you are beyond happy with your new watch purchase.
Please know that we are making site updates to better reflect our stock and availability in a timely and honest manner. Watch models are constantly being introduced and discontinued and it is a continuous process to update these changes.
We sincerely hope that you can feel good about leaving us positive feedback from here on out. Please call us should you need anything else, and enjoy $20 off your next purchase of up to $1,000 and free 2nd day air shipping as a return customer with code RETURN1.”
"Goods ordered, confirmed, paid, delivered.
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