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Full Rating Profile
  • Watches-Swiss.c

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: n/a
    • Contact: n/a
    • Phone: n/a
    • Customer Support: n/a
    • Business Hours: n/a
    • Fax: n/a

    Payment options

    • option not available Visa / Mastercard
    • option not available American Express
    • option not available Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery

    Online Ordering

    • option not available Online Ordering
    • option not available Online Ordering Tracking
    • option not available Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security


    • option not available International Order
    • option not available Customer Info. Confidential
    • option not available Customer Support
    • option not available RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 9.38/10 9.38/10
    Chance of future purchase: Rating 9.38/10 9.38/10
    Shipping & packaging: Rating 10.00/10 10.00/10
    Customer service: Rating 10.00/10 10.00/10
    Return/Replacement policy: 0.00/10

23 Customer Reviews

Rating 10/10

"Nearly perfect accurate website information. Marc, who I spoke to, was knowledgeable and very helpful and courteous. The shipping was fast and packaging very, very secure. Communication throughout was excellent. And everything went well. Watches-Swiss can be trusted."

Rating 10/10

"I usually buy my watches in New York City on 47th street as they in the past have had the best prices. Found Watches-Swiss.com on the internet and had them send me a quote. I got a prompt response and they had the lowest price for the item I was looking at. I had several e-mail exchanges with them and they were always prompt, professional and knowledgeable. Decided to buy the Longines Watch from them and received the watch with 2 days of ordering it. Love the watch, love the service and buying process with Watches-Swiss.com. I would recommend them to everyone and plan on buy all my future time pieces from them."

Rating 10/10

"I purchased a Hamilton Field watch online and needed to arrange delivery to Australia. Marc contacted me personally to make the delivery arrangements and in less than two weeks I was wearing it. Beautiful watch, great price, excellent service – all round a very positive experience. Highly recommended."

Rating 10/10

"I was very hesitant in purchasing a Rado online....but after talking to Marc and his quick response to my questions....put me at ease. I love the watch and the on time delivery. This whole experience has been great, I would recommend purchasing from this store. Best customer service I've seen by far."

Rating 10/10

"Exceptional shopping experience!! I am always concerned about purchasing a watch online. You never know whether you will receive an authentic item and will you receive service especially if there is a problem?? From the moment I contacted Marc I was very comfortable with shopping with him. He has always responded promptly and answered all my questions. I received the watch very quickly and just love it!! Marc delivers excellent service which is rare to come by these days especially with online purchases. Would not hesitate to do business with him again!! "

This review was modified by daivakase on March 15 2015 10:30:17 AM

Rating 10/10

"Purchased a Tissot LE watch. I must say from the pre-sale service until delivery were absolutely outstanding. The watch received yesterday and it was of all premium condition. My full rating for such committed seller. Marc, you have done it! Thank you."

Rating 10/10

"We were very concerned about purchasing an expensive watch on line but after talking with Marc at Watches-Swiss.com on the phone and through exchanging emails, he put our mind at ease and we followed through with our purchase and couldn't be happier. We got an excellent price and received our Michele watch quickly just in time for Christmas. We highly recommend Marc and Watches-Swiss.com and would definitely purchase from this website again."

Rating 10/10

"I cannot say enough great things about Marc. Obviously, I read the other reviews before engaging. I even reached out to Marc prior to doing a thing, and he replied within hours. I have never purchased anything online this expensive, so I was a bit worried. Let me say this with my hand over my heart. IGNORE THE BAD REVIEWS! I seriously mean it. Marc is the consummate professional. Not only was the watch perfect in every way, it was delivered within my requested timeframe, which was basically immediate, at no extra charge. This is a totally unsolicited review folks. Rarely do companies meet our expectations much less exceed them. Marc is the exception! My wife cried when she saw the watch out of joy Marc. Blessings to you."

Rating 10/10

"First, let me preface this review. I am not a connoisseur of fine timepieces in any way. I just wanted to purchase a very particular model for a very particular person. I spent some late evening hours referencing manufacturers, researching through quite a few web sites, and reading multiple reviews. I decided to place my order through Marc @ Watches-Swiss.com and I was not disappointed in any way. Marc answered all my questions, and provided outstanding customer support. My timepiece arrived within a very short time. Granted, it was neither the most exotic, most expensive, nor the most sought after, but it was exactly what I was looking for. If you are considering purchasing a timepiece, drop Marc a line and ask him. You have nothing to lose. Please remember to allow for that fleeing commodity of time (no pun intended)."

This review was modified by LikeADogChasingACar on October 01 2014 07:55:34 AM

Rating 10/10

"Purchased a Longines Master collection watch. The pre sales service , the prompt delivery and the integrity is absolutely 10/10. Rarely did I come across such overall perfect service. On top of all their price is indeed the best too!! Thank you Marc."

This review was modified by Marcelodottidr on June 13 2014 11:27:33 AM

Rating 10/10

"Mark is the owner who really cares about customer service of his compamy. From the very beginning of the order to the end of the transaction was very helpful, professional. My wife was very happy to get her Rado."

This review was modified by VladimirK on June 04 2014 07:15:57 AM

Rating 10/10

"Wow! What an amazing experience from start to finish! I live in the UK & ordered my watch from Marc. I had a few questions which I wanted answering & I wanted to make sure that my transaction would be safe. Marc did not disappoint! He came back to every single e-mail I sent & when my watch was shipped kept me posted every step of the way. In the end I had my watch shipped from NY to Texas where one of my friends collected it for me & brought it back to the UK. I absolutely LOVE it & could not be happier! I have been recommending Watches-Swiss.com & Marc to all my friends & colleagues. I have made great savings whilst getting amazing service / support! When the package arrived in Texas my colleagues said it was packages with a lot of care & attention. For a little watch, it was well protected with bubble wrap & box in box in box! ;) Nothing was going to damage that! I would highly recommend using Watches-Swiss.com. Awesome job Marc & thank you again! V :) "

This review was modified by vannessie on May 14 2014 08:22:11 AM

Rating 10/10

"At first I was a bit apprehensive to order a $900 watch online from abroad as I live in the UK. After some e-mail communication with the shop owner I decided to go ahead with my purchase anyway. The only worry I had was the fact that I read a few reviews in which people complained about long shipping times and I had to have the watch within four weeks for my wife's birthday.
In under week I received the watch, brand new, genuine and in the official manufacturers box. I can't recommend this site highly enough.
Great, instant, professional communication with fast shipping times and a beautiful watch for an unbeatable price. Even including shipping costs ($62) and import tax still £150 cheaper than anywhere in the UK. Thanks a lot Marc.

This review was modified by Vandalberg on March 17 2014 04:04:48 PM

Rating 10/10

"In German: Nette und immer zeitnahe Kommunikation, hilfsbereit und kompetent.
Dazu noch verlässliche und prompte Lieferung.

So sollte es immer sein ...

This review was modified by vienna_1210 on January 21 2014 07:35:06 PM

Rating 10/10

"Ordered a Movado Bold from Marc. Called him twice and emailed him numerous times. He was extremely polite and professional each and every time. My watch even came with a manufacturers warranty! I would definitely order from Marc again."

This review was modified by IzzyCat on January 01 2014 10:59:17 PM

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