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"Have been ordering for years they have never let me down.. "
I went to reorder but my receipt listed a website different than where I placed the order ?
"This is the best retrofit kit for T12 conversion, all the other kits look flimsy and are folded on perforations. These aluminum parts are sturdy from a boxed design along with embossing. I was converting from T12 8ft to 4ft LED. I recommend this kit. The problem was that I needed more of the same item so I looked up the receipt in my email. Then I went to the site and could not find the retrofit kit that I bought. I looked and looked.So I went to find another supplier, the brand I had was Jaftech Manufacturing. I found the site highbaylights.com, it looked familiar. It appears I originally ordered from this site High Bay Lights and got a receipt from WarehouseLighting.com. The receipt also included a coupon that was not accepted at High Bay Lights when I reordered. It was very frustrating trying to reorder based on my receipt that only listed another website that didn't sell the item I bought."
Blind warehouse workers, always sending the wrong items
"For the second time in several years, I bought products from warehouse-lighting, and I wish I hadn't. Every time I order, there are issues with products being misrepresented on their website and receiving the wrong items. I would not recommend doing business with these jokers as it seems they don't have their operation together. "
"Love my Millennium Goos-neck outdoor light. Great quality, easy to install, a little on the pricy side, but this is just what I have been looking for to place outside of my rustic barn-carport. I am using. Shipment was on time, no damage."
Great Selection, Bad Service
"Recently ordered about 6 lights from these guys, for a new construction. They came through on all but one of the orders. The package, saying that this order was shipped with the others, failed to contain it. They did not alert me to the fact, either on the website, check out page, shipment, or any other way, that the item was apparently on back order!!!"
"Timely delivery. Repeat customers could be better appreciated"
Not competitive with other ordering sites
"Not competitive with other ordering sites"
Stolen Babies!! Catchy enough?
"Delivered accurately described, fairly priced, promptly handled and intact, that which was ordered, fully meeting my expectations. No big whoop. That a so described experiance is considered a positive review just illustrates the unfortunate fact, that mediocrity has become a goal for so many. If you need to ask for positive reinforcement, getting it from random people on the internet smacks of deperation."
My oops, they fixed!
"These guys are great - from receiving my lights a day early, to putting up with my crazy "I'm moving and my brain is fried" e-mails, they were courteous and prompt, even when I needed to make an exchange. Can't wait to get the lights up - they look great in the box! :-)"
Prompt shipping but item damaged in transit
"Ordered a Kenroy Watercross fountain. Shipping was prompt, but since the item was shipped just in its original box, it wasn't well protected, and one of the square "steps" had broken off. Given the size and weight of the item, and the fact that it would have been too much work to repackage it to ship back (the box would not have survived a return trip unless I wrapped it in about 50 yards of packaging tape), I decided it was easier to just glue the piece back on and hope it stays.Also I discovered after I received the item that several retailers had cut their prices for the same item to about $100 less than I had paid. (Either bad timing or insufficient searching on my part.)"
"Products whee shipped and recieved promptly and quality of fixtures was top of the line. First time to order and will definitely use again . Very impressed ."
"The ballast was received quickly, exactly what we needed, installed, and our break room now has lights again!! thanks "
"Easy ordering procedure and a quick response time. I order on line frequently and I am very impressed with your whole process."
1875 Bathroom Reno
"Started perusing sites for vintage looking, unique bathroom lighting and stumbled upon this company. We're expanding and remodeling our current bathroom in our 1875 orchard home. I used the live-chat, the toll free number AND had email contact with a customer service employee. All three individuals I interacted with were helpful and positive. It doesn't hurt that the goose neck lights shipped much earlier than predicted, and once shipped arrived within days. Very pleased. Also loved the options for assembling your own lighting fixture, definitely feels more personalized versus big box store."
Showed up late
"I was told my lamp would arrive on Friday. So, I had a electrician ready for Monday but, surprise, it did not show up.It did manage to arrive after 6pm the next Monday, so at least it didn't get completely lost, but I'm disappointed in the misinformation."