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Full Rating Profile
  • Walmart
    • Address: n/a
    • Contact: n/a
    • Phone: n/a
    • Customer Support: n/a
    • Business Hours: n/a
    • Fax: n/a

    Payment options

    • option not available Visa / Mastercard
    • option not available American Express
    • option not available Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery

    Online Ordering

    • option not available Online Ordering
    • option not available Online Ordering Tracking
    • option not available Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security

    Other

    • option not available International Order
    • option not available Customer Info. Confidential
    • option not available Customer Support
    • option not available RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 4.52/10 4.52/10
    Chance of future purchase: Rating 1.79/10 1.79/10
    Shipping & packaging: Rating 1.78/10 1.78/10
    Customer service: Rating 1.23/10 1.23/10
    Return/Replacement policy: Rating 1.45/10 1.45/10

422 Customer Reviews

Rating 2/10
1/5
modified review posted

"I believe walmart needs to change the way they bag merchindise. I ask the cashier do i have every thing before leaving well yes u do she replied driving 12 miles back home i found out i did not all all my purchases drove back to store customer serrvice told me to talk to cashier i did she replied u got everything go check ur car needless to say nobody did anything why would i drive all the way back if i recieved my purchase nobody could answer me. as i looked under the registers i noticed other bags customers didnt receive. this happened at walmart in clermont fl.johns lake rd."

modified review This review was modified by kimallen on April 18 2015 10:31:50 AM


Rating 2/10
1/5
modified review posted

"We ordered a Pergola from walmart.com and there was a problem with the product. No, they did not make the product, but they are responsible as they specifically told us.

After paying $120 to install the pergola, we found out too late that it did not drain properly. This necessitated us having to get a new top with proper drainage holes.

Walmart offered us an inadequate compensation for the problem and insisted if we were unhappy with that amount, we should just return the item (After it was installed? - It weighed 200 lbs! - 100's of screws and parts). We argued about $35 more. They absolutely refused and their "Tier 2 Escalation Representative, Shea, literally hung up the phone on us!

We tried calling Walmart in Arkansas and they refused to help saying it was an issue with walmart.com. We will NEVER use walmart.com again and neither should you. You never hang up on a customer..Never!
"

modified review This review was modified by BaahBen on April 17 2015 06:43:06 AM

Rating 4/10
2/5
modified review posted

"Walmart has poor customer service, yet a wide selection and low prices. Recently, Walmarts always seem to be short staffed and have long lines at the checkout, are less than decently sanitary, and have rude employees. The only reason I still shop there is purely for the low prices and wide variety of stock. "

modified review This review was modified by annalivvy95 on April 15 2015 08:57:42 PM

Rating 2/10
1/5
modified review posted

"Walmart new cell phone company, "TotalWireless" has the worst customer service and deceptive advertisement of any company. After attempting to activate my own phone, which their website said is compatible, it would not work! Then after spending 54 minutes on the phone with their "customer service" non-English speaking person I attempted to obtain a refund. The women kept saying "we are verifying your account", she NEVER did!! This is another company owned by "Trac-phone" and Walmart should not have it in their store."

modified review This review was modified by IRISH2 on April 14 2015 09:48:21 AM

Rating 2/10
1/5
modified review posted

"Dont order from site to store. When you go to pick that order,employees just look at you and walk away. "


Rating 2/10
1/5
modified review posted

"I am a LOYAL WALMART CUSTOMER!! Bought a laptop less than 2 months ago. I take online classes and now the computer decides that it wants to freeze and not allow me to get on the internet. Went back to Walmart, and they tells me that I can't return or exchange. Only through the manufacturing company. I didn't buy it through them, I bought it there so I want them to do What's right. I'm soooooooo furious right now. I have classes to take and can't. They tells me 15 days. Of course it's gonna work more than 15 days. I'm calling corporate because their assistant managers were VERY RUDE!! And just to think WALMART was my favorite store!! They lost a customer, and I'm writing statements on every site that I find to report them!! Store #1359"

modified review This review was modified by quetta1988 on March 29 2015 07:32:21 PM

Rating 4/10
2/5
modified review posted

"Do Not Write a Check at Store at La Porte, Tx. I did and the cash register would not read it so they would not let me use it.So I had to charge it on my credit card. When to my bank and told with officer and she said there was no reason for it to have happen. This is such an embarrassment . I will Not do this again at WalMart Laporte, Tx. "


Rating 2/10
1/5
modified review posted

"$5000.00 oil change. DO NOT take your car to Walmart for service! I took my car in for a simple oil change and basically they killed the engine. They over-filled the oil and when I picked it up it was smoking like crazy and I couldn't drive it over 35 miles an hour. It was making all kinds of noise, I took it straight the a mechanic and he told me the engine needed to be rebuilt! The bearings on the number one cylinder were shot. he said they put to thin of oil in and over-filled it pushing oil up past the rings. Walmart said they didn't do anything wrong, but I'm stuck with no car. They won't do anything about it. If you like your car, don't take it to Walmart. I found out from 3 other people at work that had similar problems with their service department. DO NOT take your car to Walmart for service!!!! I will never shop their again!"


Rating 2/10
1/5
modified review posted

"Ordered from walmart.com. Ordered a jumpsuit. Came with a broken zipper. I returned it but 5 weeks later still no refund. Was told i need to file a complaint with my credit card company because they dont understand why i didnt get my refund. Idiots"

modified review This review was modified by Grizzster1196 on March 06 2015 09:22:41 AM

Rating 2/10
1/5
modified review posted

"Due to Walmart's address mix-up, I've had to pay about $60 to return my item. Although the correct address was listed as the "preferred address," their system shipped to a previous address. Customer service was not helpful. They blamed the mixup on the vendor, yet their system handles the address. I use Amazon a lot for my current home project (>$1000 in the last 4 months) and have had no such trouble there. I strongly recommend against using Walmart.com."

modified review This review was modified by daviesk24 on March 03 2015 08:01:39 AM

Rating 4/10
2/5
modified review posted

"I am extremely frustrated at not being able to give feedback to WalMart if no store is involved in comment. I wasted a huge amount of time on my tablet trying to contact WalMart (no store) regarding difficulty of getting support or giving feedback. This was in regards to being told on website that correct information entered was not correct. Then when I called customer service, I heard my available balance, payment information, etc. a half a dozen times when the only thing I wanted was to talk to a person. "

modified review This review was modified by slurry on March 02 2015 04:56:52 PM

Rating 2/10
1/5
modified review posted

"Copperas Cove Texas Wal-mart AND Killeen Texas Wal-Mart needs new staff and a new manager. I ordered a tablet to be shipped to the killeen store from Wal-Mart.com and they told me it would be there 4-5 days after I ordered and I tracked it that day it was supposed to be there and it hasnt even been shipped. So I cancelled it and then ordered it from the online at copperas cove Wal-Mart because it said they already had it in stock and it should be ready the next day. So I called to make sure it was going to be there and I wasn't going to be let down again. Well turns out I ordered the tablet under false pretenses because someone at that store was to lazy to update their information. So the tablet wasn't really in stock. So I got pissed and nobody seemed to care. None of the staff cared they basically told me "well too bad so sad" they didn't give me any alternatives, they didn't act like they cared. Then I talked to the manager and they treated me the same way, didn't care, didn't give me any other options. All I got was a rush order to the copperas cove store so now I can wait another 3-6 days. And its putting me behind in my work. If I don't get it this time I'm considering suing Wal-Mart so then maybe they can give jobs to people who actually care about what they do.
The least they could of done now is shipped it to my house for free. Nope, still have to inconvenience myself and go to the store.. again.

Sincerely,
Dissappointed customer
"


Rating 2/10
1/5
modified review posted

"I ordered mini fridge on Walmart.ca on 21/02/2015 and delivery date was 27/02/2015 however I got it today 24/02/2015. They brought my order with no phone call, no email or notice. I and my roommates were home all day and no one knocked on my door. @4 pm, one of my roommates came from school and she said there is a fridge on the porch. we were so surprised. We have no idea when it came etc. someone could steal it or make a damage on it. Walmart delivery department is unprofessional. NEVER EVER SHOPPING AT WALMART AGAIN! and NO CUSTOMER SATISFACTION AT ALL!!!"

modified review This review was modified by sneijder10 on February 24 2015 02:40:07 PM

Rating 2/10
1/5
modified review posted

"I purchased the Decor Flame Electric Fireplace for TVs up to 42" in Black. I am so upset with this entire ordeal of getting this fireplace. I was told shipment would arrive on 2-27-2015. I specified that this was going to an apartment I was not living at yet and did not want this item arriving prior to 2-27-2015. On 2-20-15 I happen to be at the apartment walking out to my car when I saw a FedEx driver. I decided to stop him to talk to him about my fireplace that was arriving on 2-27-2015. Much to my surprise, he said that's what I'm here for; I have it on the truck right now! I was shocked! By God's Grace I happened to be there and then approached the driver at the right time. The driver told me that he would have made an attempt to deliver the item three times and then I would have had to come pick this up myself! No way I could get 150 lb fireplace myself. He brought it in and I noticed the box was in pretty bad shape. I mentioned this to the driver and he tried to open it, but because of all the packaging material, we would have had to have taken it completely apart to thoroughly check. On Sunday, today, 2-22-2015 my son put it together. 3 1/2 hours later of working on this thing and trying to make sense of the incomplete directions, we notice that certain areas had no pre-drilled holes. Someone strong better be prepared to hand tighten these screws (which by the way were the wrong screws in the back of the unit - the screws don't fit flush against the unit and stick out, but since they are in the back, no one would notice). So we come across the final top piece when we notice that the hole where the manufacturer originally drilled split part of the top. This part would be underneath where no one would have noticed, but when we turned it over low and behold the laminate in the front of the mantle bubbled and a big chip was present. We then looked at the other side of the mantle and another piece was missing. Now you get a little bottle of black nail polish paint for touch ups, but no paint was going to touch up a bubble that made the laminate come up and peel off. I would like a new mantle piece sent since this mantle piece is so badly destroyed. I am not going to send this entire fireplace back because we are not going to have to take apart this 3 1/2 hour project just to have to put it back together again. I would like a new mantle sent out, so that this fireplace could look halfway descent.
I contacted Walmart.com and I'm told to get another mantle and they would reimburse me. Where in the world am I supposed to find a part to their item? I asked for the mfg co to call and was given the name.. IMPORT-SHANGHAI WINDO TRADING. I asked for the phone number and if it was in the US and no answer was given. Jessica R told me they would send me a new fireplace if I sent this one back. I asked if I would get one already put together since it took us 3.5 hours to get this together and of course they will not. I am scared now because I also ordered a dining room set and am just waiting for it to arrive. I sure hope it isn't as cheap as this fireplace. Any positive remarks you see for this item has to come from people who are paid to give good reviews, because no one in their right mind would be happy with this.
"


Rating 2/10
1/5
modified review posted

"I will never in my life order from walmart again or even shop their for that matter. They're the most ridiculous fucking corporation that I've ever used I pay for rush shipping for it not even to fucking come then for them to turn around and try to cancel my fucking order. Call only to have to fucking wait another week for my fucking phones NEVER again "

modified review This review was modified by chain_gang_girl2005 on February 23 2015 04:54:07 PM

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