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"What is going on here? Walmart is the only store in my town so I shop there at least weekly.I always have a good experience but Walmart online is a different story! The first time I shopped Walmart.com my experience was good however, I just made 2 seperate orders & they messed up both of them. The first order was missing 2 items. (This could possibly be the error of the post office). Walmarr tells me they will replace the items so that is great. We'll see what happens. My next order, I ordered 2 photo blankets during their buy one get one free promation. I didn't get anything free! My response from them was sorry but they couldn't do anything. Really? What a scam! Also, I applied for the credit card at the same time because it said I'd get a $25 credit on it if I spent $75 that day. Well I spent well over the $75 but no credit, scamned again! I will be calling the credit card company to let them know but I'm not too optimistic.Super pissed but the truth is that since they are the only store in my town & I always have good experiencs at the store, I will still shop there. But...Walmart online SUCKS! "
"Having the worst experience ever. They are charging my card for an item they didn't even have in stock. I had to order elsewhere. I will never shop online with walmart. A multi-million dollar company that can't even pay their employees justly, and I trusted them with my account info. And I can't even get a hold of anyone to have my issue resolved. They almost ruimed my daughters' christmas and now they still want to rob me. No customer service... won't have me as a customer ever again. I prefer small business anyway"
"They always have great sales on almond milk in our area!"
"Walmart is a pathetic excuse for a company. They completely screwed up my preorder for a ps4, and canceled it at the last minute due to THEIR mistake. After multiple lengthy conversations with their customer service department, and a long drawn out email battle, they admitted it was their fault, basically said "Oh well" and flat out said there's nothing they're going to do about it. Walmart is a ridiculous example of modern business practice, and is full of half wit, incompetent employees from the bottom all the way to the top. What a joke. I will never shop at any of their stores again; nor will any member of my family. I will gladly pay more for any item at any other store rather than give them another penny of my money."
"I ordered 2 t-mobile pre-paid Nokia Lumia 521 phones from Walmart.com along with 2 air time cards for the phones. When they arrived, I tried to activate the phones for 3 hours without success.The Sim cards wouldn't work. I called t-mobile and they said it was a Walmart problem. Called Walmart and they said return those 2 and we will send out 2 more. Those phones came and I still couldn't get the sim cards to work. I called t-mobile and they said the sim cards are for contract phones not prepaid phones. Called Walmart again and I asked for my money back. They asked me to ship back the last 2 phones and when they receive them they would issue a credit for the phones but they would not refund my $50 for the wireless air time cards that I bought for the phones which I can't use meanwhile this is the card they recommended to use along with the phones. How is that legal? They made a mistake of advertising these phones as prepaid and now I am losing $50 plus the time and aggravation I spent on the phone and running to the post office to ship these phones back. I would never order a single item from Walmart.com again."
"I personally hate going to Walmart. It's unfortunate I live next to some really less-than-perfect Walmarts that spoiled my view of their actual stores, but I really love shopping on their website! I would say a lot of their products are cheaper than amazon and I was able to redo my entire bedroom without stepping into a single store. I would definitely shop online again."
"Fantastic! I love ordering online! They are on top of everything! Their return process runs smoothly and I've never had any issues."
"I love Walmart.com! I never had any problems with ordering or shipping! I will continue to be a customer."
"I like the site to store feature for online ordering. A few times I have ordered things with very little trouble. Sometimes the quality is less than ideal however so I have to take a star for that. Service varies as well from excellent to poor so another star for that. Generally I shop walmart.com with caution."
"Walmart cancelled my order for no reason, I am very angry with this store."
"Horrible experience. Birthday gift ruined by Walmart. Thank you for the headache. Very disappointed with Walmart. From July 26 thru August 15 waiting for a bike which was going to be a surprise present. Well the surprise was for me. First order was lost in transit. Three days after the first order delivery day I, and I said I send an email asking for my order. With a sorry they paid me. Well they made the second order and there we go again!! I send an email asking why my order haven't arrived yet. I call customer service after been on hold for 15 minutes i got disconnected. Horrible. Well!! Order was cancelled.(Due to a system error your order number ############# was cancelled.) I though the bad customer service was only at the store. Walmart.com it's worst. I will going back to Target. More expensive but better customer service and better quality...."
"We received this preform elliptical today. Took about an hour to put together. Seems to glide nicely. The foot pads will accommodate the largest foot and the 18" stride is great. The fan could be stronger but it works good and the cup holder seems small and is not circular. TWO complaints I have: 1. Nowhere in the description does it say you need to buy a DC adapter (to avoid using 4 D batteries) to use the screen, programs, fan. 2. An even bigger issue is that the dimensions listed are 63.0 x 23.9 x 60.8. Based on this information, we decided to pay the $69.97 home delivery charge because we would not be able to fit a 5 foot wide box into our van. $69.97 for freight...STANDARD shipping would have been A LOT cheaper. Anyway, when it arrived, we were shocked to see that the box was approximately 5 feet long by 25 inches deep by 15 inches wide....YUP.....a whole 15 inches. Two people can easily life it (we walked it up to our second floor with no problem). My local Walmart is 5 miles from my house. We certainly could have picked up this box and be able to get it into our van. When I called Walmart.com, I thought that they would stand behind the products they sell, correct the item description and REFUND me my $69.97 shipping charge because I could have picked it 5 miles down the road. A manager in the "resolution" dept at walmart.com stated she could only give me a refund of $34 because they still had to pay the delivery people (so I got doubly charged?). She bumped it up a whole dollar to a $35 refund. Anyway, I said I understood but I feel that they should also give me a Walmart gift card for the difference since the description seemed deceptive since they did not provide the box dimensions. This manager told me I should have known (what wasn't there) that the box would be a different size and that it could have come in multiple boxes. She said she could not give me a gift card since they are not technically the same company as my local Walmart. In closing, it is a very deceptive practice to list only the dimensions of the finished product and not the dimension of the box. It seems to me that they do this so people like me believe I need "home" delivery when that is not true and they get to bill an outrageous amount for shipping. The shipping company was not professional on the phone but they were nice when they delivered the box to our front door. I will NO LONGER BE A CUSTOMER of Walmart.com. I WILL however, continue to be a customer of my local Walmart as THEY were happy to help me with my issue. While they couldn't give me the $35, they did provide me with the means to purchase the DC adapter that was NOT mentioned in the ad (a $20 value). BUYER BEWARE....ASK QUESTIONS BEFORE YOU BUY or better yet, HAVE IT SENT TO THE STORE FOR FREE AND DECIDE WHEN IT ARRIVES IF IT WILL FIT IN YOUR CAR...IF IT DOESN'T, RETURN IT RIGHT AT THE STORE!!!"
"I ordered an Ipad 2 with wifi+3G did realize til I tried to purchase a data plan no 3G I contacted Walmart.com and on June 6/13/13 after several e-mails and phone calls I finally recieved a replacement the very same Ipad 2 wifi only no 3G. Several e-mails and calls again and being treated very bad by their customer service I finally got connected to a supervisor who sent this to items investigation and the more e-mails and calls finally got another supervisor and she says they were selling this Ipad 2 with the wrong description so she will refund my money and I can order a comparable Ipad and then they will adjust the price and refund me the difference. They refunded it to my Walmart Money Card debit which I ordered it from made a mistake and refunded twice not Walmart Money Card puts a block on my card. 2 weeks of calling every day to get this block off of my card what a big mess. Today 7/27/13 I am waiting to get my Ipad and as of right now I haven't yet received my Ipad or my refund. My order status says it has been shipped but I am wondering what I am going to have to go through to get the refund for the price difference, They had been selling these Ipad 2's with the wrong description since November 2012 that I know of and they just updated it on Walmart.com July 2013. So sad how many people has bought this Ipad 2 that was supposed to have 3G on it and got screwed because it didn't have it. I will never ever shop at Walmart ever again especially the way I was treated by them and had to fight had to get what I ordered and paid for. No human being deserves to be treated the way I was. So please be aware and check your product out good and make sure you received the product you ordered. And a comparable item can't be no more than $50.00 difference and if it isn't in stock you are out of luck or you have to pay the difference oe wait, The care nothing about the customers satifaction. So very sad when you send thousands of dollars in their store. Never again for me I will go to Kmart from now on. "
"I ordered some Mobil 1 15W-50 5-Quart jug online for in store pick up. When I got it home and had already emptied the oil out of my vehicle I discovered someone had opened the container and poured out a half quart. Walmart CS said that it could be returned if it is under the guideline of the return policy. Obviously my purchase is disqualified. But Walmart was sorry. Me too. "
"I refilled a prescription for 90 pills of a medication at Walmart yesterday.When I came home and counted them there were only 65 pills.I called the manager of the Pharmacy and complained.She put the blame on a new trainee,and said she will make up my loss free.This was the first time I counted the number of pills.How many times could I have been cheated before? "
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