We bought a Blu ray DVD player on monday because it was on sale. Yesterday I found the same DVD player in their ad, so today we took our receipt to the service desk. They tell us that they don't give refunds on Black Friday Ads, and even if we returned it we could not buy back at the service counter but would have to get it from the shelves, which had no more.

Three attempts at fulfillment resulted in an order being cancelled, a site to store item not being found, and a 6 AM call to wake me up and make an insulting offer.  
 
NEVER, EVER, EVER do business with these lying thieves.

This review was modified by its author, walmartsucks, on 9/29/08 4:10 PM.

I really liked shopping with walmart.com. They tell me exactly when to expect the package (as in giving me the date, rather than just a generic "5-7 days" like most companies say) and kept me updated as to the status.  
I live in a small town, so walmart.com is a great place to get the stuff my local walmart store doesn't carry.

Ordered a large game room item at an extremely discounted price and even lower shipping. Walmart honored the price and shipped it out UPS which arrived quickly.

I bought a Playstation 3 40GB from Walmart.com. I went for the deal that gave me a "free" $100 gift card. The Playstation 3 arrived in a smashed up box. The outer FedEx packaging was just fine. Someone chose to send me a smashed up box that had clearly been opened already. They had tried to seal it back up with wide blue Walmart.com shipping tape. I returned it to the local store. They only gave me $299 back although I paid $399. So, I am out $100 for the gift card. I hope this does not happen to anyone else.

if you're planning on buying from them - think again. i ordered twice -- shame on me. first time i ordered a gps unit for my road trip. i picked a 2 day shipping. after 3 days i checked my order status only to find it in "processing" stage. thanks for that one, walmart! second time i had to find out that there is "no cancellation or change" policy the hard way.  
bottom line: you will be much happier paying the extra couple of bucks and buying somewhere else, like amazon.

This is one of nine online photo orders. 7 were sent to Walmart stores all across the country and 2 were processed at my Walmart. Very inexpensive & saved me a ton of shipping (you know how heavy photos can get). Smooth transactions and no problems. Pictures were of quality and cost expected.

Maybe I should have read some of the reviews about Walmart before ordering from the.  
 
Anyway, I haven't received the item I ordered.  
 
Walmart said 7-10 delivery time what they neglected to say is that their processing time is around 5 days.  
 
Just my opinion but it seems that 11 to 15 days is too long to wait for your item

Please heed my warning, and be very wary of purchasing from WalMart.com. I ordered an MP3 player and a DVD player from them on April 15. The next day I got an email stating that they shipped the MP3 player, but the DVD player was being processed. I also got an email from my bank about some suspicious charges to my account. I looked, and I had been charged $81.28 five times by Walmart.com. No biggie at this point, I call Walmart and they say that they will fix the problem right away. The next day I have twenty charges of this same amount to my account. I call Walmart.com and they tell me that there is nothing that they can do; that my bank needs to deal with it at this point. SO, I call my bank and have them remove the authorizations for all of the pending 81.28 charges. The next day I check my account and have nearly 70 81.28 charges, and my account is severly overdrawn. Walmart.com gives me the "its my bank' excuse again along with "the person in charge of this is out today" excuse. I am appaled at how unprofessional and unsympathetic this company was considering that THEIR computer glitch was draining my account.  
I finally had to have my bank issue me a new bank card with a new number as it was the only way to stop their constant barage of charges to my account.  
Nothing is worth the inconvienience that I have been through the past few days. Buy your items somewhere else.  
 
And after all of that they didn't even offer me an apology.

Incredibly bad on-line customer experience...Incredibly misleading Customer information and procedures, read on: Placed online order yesterday (Thurs 3/27), in stock item LG 1500-4 prepaid cell phone...bought 1 day shipping for 78 yr old mother's birthday 3/31/08...ordered & paid for pdt on-line...(bank confirms money debited from my acct. at time of transaction 10:53 am)...only after paying for item does WM inform me that pdt will arrive anyday from Fri 3/28 to Tues 4/2...for those scoring at home, that's next day shipping an in-stock item but getting it anywhere from 2-5 days after ordering...  
 
In past 24 hrs, the order ship status has never been updated since its 15 min after order "in process" statement...e-mails to WM on-line help desk have been answered by auto-response, no further information (natch!)  
 
WM On-line Customer Service number 800 966-6546, learned from Cust Rep that ALL Walmart on-line orders are aggregated during the day and not even begin to be processed until 12 midnight of that day!!! So "Next Day" arrival of my Thurs 3/27 order on Friday 3/28 is logistically impossible....for WM to tell me my product will be at my home the next day is a L-I-E...a flat out mis-truth...for Walmart to claim on its website that it does not charge the customer until the product has shipped is a L-I-E. My bank debited my account $79.33 one minute after WM processed my order...I do not have that money today, did not have it yesterday afternoon while the order was waiting to BE PROCESSED at midnight...  
 
Oh, by the way, in my case the Cust Rep said WM will use UPS to ship my product, since UPS does not deliver on Sundays exclude day 3 as a possible delivery for "next day shipping"  
 
I ordered an in-stock item yesterday morning with $14.97 for next-day shipping...as of 12:30 today I have no further information about the order than I did 15 min after placing the order, it's "in process"....  
 
My suggestion, do not order from WM on-line unless you can wait days for their worthless procedures and practices none of which they share with you before you purchase...

This is about walmart.com not the store. Walmart.com has a secret 15-day return policy. I found a great price on a Toshiba laptop for $700 that had good high performance specs 2gb ram, 1.9mhz cpu. vista premium & 12 mode dvd-rw drive. Even though it was listed as in stock and avialable immediately they waited 3-4 days to "process" my order and ship it. then they can't provide tracking numbers but there estimated delivery date was 10 days out. The laptop arrived UPS ground no signature required, left out on my front steps for anybody to steal or see. The box was damaged and it was the flimsy skinny internal box that Toshiba supplies with no real padding or protection but it is printed with all the Toshiba laptop details on it to attrect more theives to my front step. Walmart didn't even take the manufacturers box and pack it in there own box.  
There were problems with unable to play DVD's or CD's unable to view any only videos or play any only music, unable to play any MP3 or WMV files I downloaded and Flash Player would not run or install which means unable to view some web content, also intermittent video blackouts and intermittent power offs. I called Walmart and they said I should call Tohiba since there arangement was for Toshiba to drop-ship to customers. Toshiba told me that the lack of packaging and rough handling by UPS (training camp for future NFL punters) probably caused loose cable inside the laptop and that the inner box should never be used for shipping, but that Toshibas contract with Walmart called for no outer box in order to cut costs. Eventually Walmart did agree to issue and RMA and arranged for UPS pickup at there expense. All I asked Walmart for was an exchange, not a refund, I just wantred a non-defective, non-damaged laptop. They accepted the return but did npt process it as an exchange, the proceessed it as a refund. When I called to complain, they dumped my call into the "new purchase queue where they now want to sell me a new one at the now higher price becasue the sale was over. I had to fax them a copy of the ad and proof of my earlier otder to convince them to ship the replacment laptop at the original price.  
This one had fewer defects: There were problems with unable to play DVD's or CD's unable to view any only videos or play any only music, unable to play any MP3 or WMV files I downloaded and Flash Player would not run or install which means unable to view some web content. Also the DVD tray was popping out randomly on its own and wouldn't pop out when we pressed the eject button.  
I called Toshiba multiple times over the next few days to troubleshoot trying many things, Toshiba wanted me to ship it to there repair depot at my expense, I said no and called Walmart to exchange this defective laptop again. They told me that I was 5 days late for there 15-day return policy. I said no they have a 30-day return policy and it's prionted right on there website. They showed me that if I click for details and read the fine-print there are dozens of catgories of products inclusing all electronic products that have a 15-day return policy. Even though I sent them proff that I had been working with Toshiba tech support in good faith on 4 calls over the past 20 days, Walmart refused any consideration and would not exchange this defective laptop. Even thought Walmart an Toshiba reps acknowledged that Walmart has a contract with Toshiba thay says Toshiba will take all Walmart returns no mtter what date no matter what the casue an unconditional no questions asked return policy, they said that agreement is between Walmart and Toshiba and Walmart will not extend that courtey to any customer. So Walmart told me I'm on my own, that they only stand behind there electronics products for 15 days.  
Walmart.com is one of the worst websites to purchase from: NO package tracking, estimated ship dates are way off, estimated arival dates are way off, a sneaky tricky 15-day return policy and many items are available on the web only and not in stores and not shipped to store either.