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Stores > Walmart
  • Walmart

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

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    • SUPPORT EMAIL
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    Payment options

    • option not available Visa / Mastercard
    • option not available American Express
    • option not available Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer
    • option not available Apple Pay
    • option not available PayPal

    Shipping options

    • option not available UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery
    • option not available Digital Delivery
    • option not available Amazon Prime

    Online Ordering

    • option not available Online Ordering
    • option not available Online Ordering Tracking
    • option not available Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security

    Other

    • option not available International Order
    • option not available Customer Info. Confidential
    • option not available Customer Support
    • option not available RMA Required
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  • Review History & Profile See full Rating history

    Product & services pricing Rating 2.93/10 2.93/10
    Chance of future purchase: Rating 1.67/10 1.67/10
    Shipping & packaging: Rating 1.2/10 1.2/10
    Customer service: Rating 1.9/10 1.9/10
    Return/Replacement policy: Rating 2.18/10 2.18/10
Voice your opinion! Review Walmart by clicking a star below.
Rating 2/10
1/5
2017-10-21

Shipping

"Walmart is advertising 2 day shipping, I thought that's GREAT i'll order some bluejeans. Ordered on 10/16/2017 the next day we checked to see the tracker number found out they would not be delivered tell 10/25/2017 for 10 day's !. What a joke."



Rating 2/10
1/5
2017-10-20

Free 2 Day Shipping is a lie

"Don't believe you will receive your items in 2 days, it takes them about 2 days to process the order"


Rating 2/10
1/5
2017-10-20

MISLEADING!

"The items NEVER come in two days. I have tried a few order and they always arrived after 1-2 weeks, which is just regular shipping. They even lost track of the last item I ordered. What a joke."


Rating 2/10
1/5
2017-10-19

"2-Day Shipping" Fraud

"Got "free 2-day shipping" on an online order on Monday. At checkout, it said some would arrive Thursday and some would arrive Friday (neither of those are 2 days, but whatever; I'll give you the extra day so Thursday was close enough). Checking today, the stuff that was supposed to arrive Friday now says it will arrive Monday (1 week after order), and the stuff that is supposed to arrive today (Thursday), well.... Some of it now says it will arrive Friday, and the rest of it says it will arrive "Monday December 5". You can't make this stuff up. The best part is, that December 5, 2017 isn't even a Monday, so they must not mean 2017. I checked, and the next year December 5 falls on a Monday will be 2022. I hope my antacid and stuff isn't expired 5 years from now when it arrives."


Rating 2/10
1/5
2017-10-18

Walmart is a Scam

"I purchased a $50 gift card at Walmart.com, it was a gift for my mom. We waited for weeks and never arrived. I called Walmart and they said the gift card was delivered by FedEx, that I needed to call them. I called FedEx and the answer was exactly the same: Nothing we can do, it was delivered to the front door (In a condo building, they supposedly left it in the hallway). When I asked why something so important doesn't require a signature, the Fedex rep. said that Walmart didn't pay the extra fee. So I called Walmart back, again the same answer (from everyone including supervisors): They treat gift cards as cash and there is no refunds for that, even if I didn't receive it, it was "delivered" and that's it. Basically they are saying: that's your problem now, call your bank or the police if it's a theft. So these F@%*&$ treat gift cards as cash that can't be refunded but they don't pay an extra fee to make sure the gift card is received in person. I'm disgusted by these cheap bastards who don't care about people's money. I lost my $50 but they 're losing a customer and hopefully other people also get aware of those thieves named Walmart."


Rating 2/10
1/5
2017-10-13

Took forever to ship

"They printed the shipping label and charged me for the item but they didn't ship my item until a week after I ordered it and paid for it. They kept changing the expected delivery date. "


Rating 8/10
4/5
2017-10-13

Online orders

"I have made 3 orders on Walmart.com. No problems whatsoever with any of them. All items I ordered were ready on time, and the pickup was easy. One item I ordered was a PS4 pro which was carried in store and it was available for pick-up the same day. My brother also ordered a laptop from Walmart.com and got that no problem, so I can't identify with any of these people unable to get their orders.
Overall great experience, but make sure that the item you are ordering is sold "by walmart" as items by other resselers are not available for in store pickup so If it's some other company, I would check Amazon's prices as they have been better.
"


Rating 2/10
1/5
2017-10-11

Worst Service Ever. DO NOT BUY

"Like being sold the cheapest of the cheap things?? Then Walmart is your store to shop from! They will sell you trash for a reasonable price! When it comes time to return your trash for a refund they'll throw you through hoops! Many of them! These cheap, greedy, self centered turds are not worth anyone's time. I hope this company crashes, for many, many reasons. In all seriousness I bought two n64 controllers recently, both packages showed up late and neither of the controllers worked. I sent them the controller back and now the store says "Oh we don't sell this color controller" Durr Te Durr. Keep your trash your time isn't worth a 12$ refund.
"


Rating 2/10
1/5
2017-10-09

The abosolute worst

"I went in to the store looking for a book. It was not available in store but the representative said I can have it delivered for free to the store and it would be 2-day shipping. I said great. I ordered it while still there in the store. I made the order on Monday and I took a screenshot of the shipping number and it said available Thursday. I didn't receive the email confirmation to pick up but I went anyways to the store. the representative seemed so long. And was acting like I was rushing them because I wanted the book. I showed her the screenshot and she said she did not have an exact date of when my book would arrive. WTF? I went home and called the store and asked to speak to a manager. He asked me for my order # and said he would be giving me a call back. I never received a call back. I called on Saturday to check the status. they said it would be in today Monday. Its completely ridiculous. How is it 2day shipping and I'm still waiting a week later. I honestly should've just gone to a book store and picked it up the same day. Horrible customer service. I will not be purchasing anything else from Walmart.com. "


Rating 2/10
1/5
2017-10-07

Online Photo Ordering boondoggle.

"Ordered 2 prints using 1 hour photo ordering online. Selected in-store pickup (duh), selected pay in store.

Went to store without receiving a notification that they were ready, but it had been almost an hour. They had no idea what I was talking about. Showed them the confirmation email. Still couldn't find the order.

Called customer service - they told me the photos would be shipped to my house within 3 days. WTF? Asked how they could screw up so badly, and they just couldn't give a straight answer. Asked how they could ship me an order that wasn't paid for. No good answer. Asked how they could ship an order that wasn't being charged shipping. No good answer. They also kept talking over me when I tried to explain the situation.

When I asked to speak to a supervisor, I was put on hold for over 15 minutes then hung up on.

Then... after more than 2 hours, got atext notification that they were ready in store. The store's PhotoCenter is obviously just saddled with a bad system. This review is for the TERRIBLE, UNAPOLOGETIC, and INEFFECTIVE phone support I received from their customer service line.

I told them I would never shop Walmart again and I mean it. All over a photo order that only would have cost 53 cents if they could just get it right.
"


Rating 2/10
1/5
2017-10-06

Girl Twin Loft bed with Slide white and pink (component)

"I ordered two twin loft beds off of your web site and was sent the wrong ones. The ones I received had no play forts underneath and were 100 dollars cheaper. When I called customer service they informed me that I had to deal with the company that sent the product not Walmart. The company was unbeatablesales and they would not fix their mistake, so now my 3 and 5 year old have to sleep on the floor for the weekend (maybe longer) until this mess is sorted out. Thank you all. I will be letting all of my coworkers at the hospital how you treat your customers."


Rating 2/10
1/5
2017-10-04

No option for no stars

"Had a hard time logging in, website kept lagging and saying "too many login attempts, we reset your password". FINALLY got logged in and the shipping date went from Friday to monday."


Rating 2/10
1/5
2017-10-04

Called twice for the same item, never received the item

"My wife ordered a RTIC cooler for my birthday. She said that it would be in the Thursday before my Birthday. I was going golfing that weekend and it would of been great to use. Friday evening, after the Thursday it was suppose to have arrived. I ask my wife where it was, she said let me call. They made a label but could not figure out why it never shipped. She spoke with a manager finally and she apologized and took another 10% off. I got on the phone, I was already not happy with them. And I ask her, would I get it this time? She told me, she could not guarantee that. How is that possible? If I order something and gives me a date of arrival, why would it not be delivered. I can understand things I can’t control, but for nobody to have a clue why it didn’t ship the first time. UNACCEPTABLE! I handed the phone back to my wife, they put the order through again. Well.... it is now Oct 4th and no cooler when it was originally ordered the 16th of Sept. While she was on the phone with Walmart, I looked up reviews. Holy Crap! 1out 5 stars
I should of done some research, I would of NEVER ordered from them! So needless to say, my wife called and cancelled something that probably never shipped. I ask her if they were apologetic or anything, she said no. As they could care less about us.
And they wonder why people buy from Amazon, eBay, etc..... They can’t get their crap straight!
I will never “attempt” to order from them again and I will tell everybody I know never to order from them. I wouldn’t give them a 1 star, but that’s the least choice I could give them. Thanks Walmart! For probably the only gift I was looking forward to on my birthday!
"


Rating 2/10
1/5
2017-10-04

Purchase Gone Wrong!!!

"I purchased a Samsung DVD player through Walmarts online second party service. Upon receiving the item I happened to notice that Walmart had discounted it $50 since my purchase up over $200. So I began reviewing the item online and found that it didn’t have many other options other than a regular Samsung DVD player for $98. I request a return through Walmart at a store and they told me I had to return it to the original vendor online. This took three days to get a RMA. And to top it off I had to return the item myself pay for postage and there was a restocking fee of 25% of the item. I will never purchase through second or third party Walmart again ever. It cost me approximately $50 for something I didn’t feel held its value.

Not a fan of online purchases through Walmart second and third party
"


Rating 2/10
1/5
2017-10-01

WRONG ITEM, UNABLE TO RETURN

"I shopped on Walmart.com, and apparently purchased items that Walmart would not return. I ordered a black shirt from what I now know is Yannzi Trading LLC., they sent me an ugly **** looking colored shirt. I went to return it and found out that Walmart does not take it back I have to go through, Yannzi Trading. So, I clicked on Yannzi Trading return, and there is absolutely no information to return this incorrect item. Why would Walmart put this on their website as though they are standing behind this product. I will never shop on Walmart.com again."


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