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| Walmart Customer Reviews |
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Reviews 1 - 15 of 108
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3/7/09 1:46 PM
I ordered two Nintendo DS games from Walmart.com because they had a good two for $30 deal at the time. I received the items as expected.
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2/26/09 10:13 PM
I don't usually enjoy shopping at Wal*Mart. HOWEVER, this time was different, hence the reason to write a review. I went to Wal*Mart after work today to pick up a few essentials for the house and a DVD. I wanted "Body of Lies" on DVD. Great movie if you haven't seen it. Anyhow, when I got their it said that it was 14.88. So I went to the register and the cashier tells me its 16.86. I mentioned that it said on the shelf 14.88. Without a questions she appologized for the mix up and gave it to me for the price of 14.88. I left happy!
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1/6/09 2:25 PM
On December 30th I ordered a childrens bed set and a sofa sleeper from the .com site. I went with site to store to save on shipping, so I figured it would take awhile. Suprisingly, carton 1 of the bed set arrived early at the store, when I went to the store to pick up the item, it was the wrong color. I then asked if they could just exchange it and reship the correct color. In a nutshell, the associates at the store advised me that they couldn't do anything about it other than refund my money. They did not have a contact number for the .com site and didn't know how to address the issue. The other problem was that even though this item is ordered as a set, they charge for each seperate carton. Thus, I only received 1/3 of my money. I immediately called the .com site when I returned home after navigating their voice menus forever. They did try to help out and had me reorder the item and then covered the expense of shippiong the items. This was done on January 3rd. Today I received my order and again it was the wrong color. This time, the .com site called me to tell me that they just found out that the wrong color shipped again and it was a problem with UPC's at the fullfilment center. They would call and have UPS pick everything back up and refund my money. I asked why they couldn't just ship the correct color and was told that due to the UPC problem, they could not do it. If I wanted to wait 2 weeks, I would be able to re-order it online and it would be correct. The sad thing is, they have not removed it from their site or suspended the item pending correcting the problem. I could order it right now and recieve the wrong color again. They offered a $50 gift card for my troubles if I wanted to keep it. Problem is, they have over $1000 of my money between 2 beds and a couch. I will have to wait on a credit for this most recent order and then I have to wait for the initial order to reach the store before I can request a credit on it that I'll have to wait for again. In all honesty, they could keep the stupid $50 and just ship me the correct color and I would have been fine.
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1/5/09 9:25 AM
This is the first time Ihave used WalMart SiteToStore. You order on their web site and the item is shipped to the store you select for pickup. No shipping charges. Shipping was fast. If you have a problem, you can return the item to your local store.
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12/22/08 9:57 PM
I ordered some jackets from Walmart.com on Black Friday, and amazingly, I got an email saying that it shipped the same day. I received them a week and a half later (via UPS Ground). The items are a great deal for the price. If I ever wanted to save on shipping (which is only a mere $0.97), I can always choose Site-to-Store and just pick it up at my local Wal-Mart.
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12/15/08 9:58 AM
Two recent orders from WalMart - both delivered on time and in good condition. One was a Garmin nuvi which had very out-of-date maps and locations - I was able to return it to my local store with very little trouble and got all my money back except 97 cents shipping.
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11/28/08 9:15 PM
We bought a Blu ray DVD player on monday because it was on sale. Yesterday I found the same DVD player in their ad, so today we took our receipt to the service desk. They tell us that they don't give refunds on Black Friday Ads, and even if we returned it we could not buy back at the service counter but would have to get it from the shelves, which had no more.
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9/29/08 2:03 PM
Three attempts at fulfillment resulted in an order being cancelled, a site to store item not being found, and a 6 AM call to wake me up and make an insulting offer.
NEVER, EVER, EVER do business with these lying thieves. This review was modified by its author, walmartsucks, on
9/29/08 4:10 PM.
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9/8/08 10:27 PM
I really liked shopping with walmart.com. They tell me exactly when to expect the package (as in giving me the date, rather than just a generic "5-7 days" like most companies say) and kept me updated as to the status.
I live in a small town, so walmart.com is a great place to get the stuff my local walmart store doesn't carry.
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8/5/08 3:18 PM
Ordered a large game room item at an extremely discounted price and even lower shipping. Walmart honored the price and shipped it out UPS which arrived quickly.
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7/2/08 1:34 PM
I bought a Playstation 3 40GB from Walmart.com. I went for the deal that gave me a "free" $100 gift card. The Playstation 3 arrived in a smashed up box. The outer FedEx packaging was just fine. Someone chose to send me a smashed up box that had clearly been opened already. They had tried to seal it back up with wide blue Walmart.com shipping tape. I returned it to the local store. They only gave me $299 back although I paid $399. So, I am out $100 for the gift card. I hope this does not happen to anyone else.
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6/16/08 7:39 AM
if you're planning on buying from them - think again. i ordered twice -- shame on me. first time i ordered a gps unit for my road trip. i picked a 2 day shipping. after 3 days i checked my order status only to find it in "processing" stage. thanks for that one, walmart! second time i had to find out that there is "no cancellation or change" policy the hard way.
bottom line: you will be much happier paying the extra couple of bucks and buying somewhere else, like amazon.
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6/12/08 11:40 AM
I ordered a Pioneer DVD player on May 29 for delivery to the local store. When I had heard anything since the orderconfirmation I went to the Walmart website and found my order had been cancelled on the 30th. I never recieved a notice of the cancellation. When I inquired they said it had been out of stock but but is now shown as in stock as it had been when I ordered but is supposedly really available if.I want to try my luck again. The HDMI cable I ordered at the same time is still on its way to the store, maybe next week.
I ordered the same DVD player last year and had it shipped to the house. It arrived promptly, but was packaged poorly, just the factory display carton with a shipping label, not in another box.
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5/28/08 4:09 PM
This is one of nine online photo orders. 7 were sent to Walmart stores all across the country and 2 were processed at my Walmart. Very inexpensive & saved me a ton of shipping (you know how heavy photos can get). Smooth transactions and no problems. Pictures were of quality and cost expected.
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5/2/08 2:07 PM
Maybe I should have read some of the reviews about Walmart before ordering from the.
Anyway, I haven't received the item I ordered.
Walmart said 7-10 delivery time what they neglected to say is that their processing time is around 5 days.
Just my opinion but it seems that 11 to 15 days is too long to wait for your item
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