1/5

posted Sep-12-2011

" I bought a $400 lens on June 6 from this vendor via Amazon.com and took it on vacation on July 16. The lens started sticking and the next day a screw fell out of the lens! I emailed them since there was no other contact and they told me since it was 14 days past the purchase they could not help me and I should send it to Canon. I wrote a bad review on them on the site and they called me. They said if I took the bad review down they would replace the lens so I did. They received the lens on August 17 (yeah it took a while to get them to respond) from me. I filed a complaint with Amazon on Sept 1st since I hadn't received any response and they sent me my same lens back to me on Sept 8th. They are liars since they would not even respond or fulfill what they had promised. I would never do business with them again and will write every review I can to get the word out about them."

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1/5

posted May-06-2011

"Stay away. Stay very far away. This store is run by crooks, staffed by crooks and they have been crooks for 40 years. Amazing!"

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1/5

posted Dec-18-2010

"Bought a camera (pentax istDL) from Wall Street Photo on Amazon because it was $30 cheaper than a local vendor. When I received it, it did not work...I hate it that they had no phone # to contact them. I took the camera to our local store to verify that it was indeed a problem with the camera and they confirmed it. I have no address to send it back to Wall Street Photo and they have no phone # to contact them and they have not answered my e-mail. I will give them another day to respond to my e-mail but I am going to put my payment to them in dispute and refuse payment. I will be happy to return their product when they contact me. I will never purchase from them again...someone without a phone or good customer service is NOT someone that I want to do business with! I will update this review if they come through but in the meantime, I am NOT happy with their product or service!"

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posted Oct-28-2010

"I found the company while shopping on Amazon. Whenever I find a third-party selling on Amazon, I check on them. The website doesn't provide a phone number or a physical address. That is a big warning sign to me. "

This review was modified by GaryG7 on November 15 2010 06:04:46 PM

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1/5

posted Aug-18-2010

"Purchased a Polaroid Camcorder thru Amazon.com and Wall Street Photo was the vendor. Received the Camera on July 17th, it would not work, it was defective. I contacted Wall Street Photo and they said to return it. I did and never heard back from them. I had to contact them 3 weeks later and asked for the status. They never answered me, so I had to contact Amazon and ask for my refund. Amazon stated that Wall Street said this camera was not bought from them and they were going to return it to me. They never returned the camera and Amazon will not do anything about it either - so much for Amazon's A-Z guarantee. Wall street Photo are a bunch of crooks who sell you junk and then don't stand behind their products. I strongly urge everyone to NOT buy from this vendor, they do not stand behind anything that they sell to you. Go to their web site - they have no phone number, no mailing address and the only email they list, you can't get an answer from them."

This review was modified by Renshu on August 18 2010 03:18:18 AM

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5/5

posted Jul-21-2010

"Excellent Service. I generally don't write reviews here, or at all. but a minor issue, which was not even their fault got me an offer for a total return, replacement or $20.00 partial refund.

I chose the last option, of course. Minutes later, the refund email was in my inbox.

Thanks!"

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1/5

posted Apr-12-2010

"I bought a Fuji Fine Pix camera and the second time I used it, the screen was full of a pink color. I returned it and another 6 weeks went by and when I got it back it worked the first time I used it and then the blurry pink returned. I have contacted the company and they have not replied. I would never order from them."

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1/5

posted Mar-14-2010

"This seller scammed me. Ordered a new camera, received an open box return, with fingerprints on screen, crumpled internal packaging, and missing the bubble wrap around the camera body that is standard for this item (this is the second of these cameras that I have purchased). Seller refused to communicate by phone despite six requests for a contact number. Seller takes forever to respond to email, and then responds only with short, curt messages that fail to address to the substance of the matter, rendering it impossible to communicate. Seller refused to accept full return, citing its 20% "restocking fee." Seller refused to waive the fee even though the open box camera was simply not the new camera that I agreed to purchase. Seller refused to acknowledge that its ridiculous return policy simply does not apply where it sells an item that is not the item that the customer agreed to purchase. Seller's website advertises its CEO's email address, inviting customers to email him if they have any problems. The email address is dead, and email messages bounce back as non-deliverable. This is a sham operation."

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posted Nov-02-2009

"I purchased a Panasonic Pro AG-HPX170 Digital Video Recorder from Wall Street Photo via Amazon.com.

When I attempted to register the camcorder, I was told that I had purchased an unauthorized item from an unauthorized vendor, and that the warranty was void.

The vendor explained some interesting details regarding camera sales. We will see where this transaction leads."

This review was modified by mrmaps7 on November 02 2009 02:43:59 PM

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5/5

posted Oct-12-2007

"Best prices hands down. Customer service was easily accesible through E-mail and I was very kindly and promptly answered. Product was a on time and very neatly packaged. The price was the lowest throughout the net!"

This review was modified by Charnie on October 14 2007 03:28:24 PM

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