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Lost delivery and tires made 15 months apart
"I purchased two front and two rear tires for my car. They are different sizes. The front tires showed up but not the rear. Vulcan and UPS had to put a tracer on to no avail. Order place 6/29/17, rear arrived 7/15/17. As I removed the strapping holding the two front tires together I noticed one tire was made 6/17 and the other 2/16. I contacted Vulcan again and was told the manufacturers warranty would still be in effect. I put very few miles on this car, and change tires do to age and not wear. I am way behind the eight ball now. Their answer was that they were purchased from manufacturer within the last 90 days. The date codes were facing each other when banded together. So I guess they could be a 5 year difference, as long as Vulcan bought them within 90 days. Very disapointed!!!!!"
10/10 would buy again
"Ordered on a Monday, tires arrived on Wednesday. Price was very good as well. I think I just found my new tire shop. Thanks!"
Good deal, fast shipping
"I received my tires real fast. I called to check on my order and the lady who helped me was really nice. "
Awesome! Fast and easy.
"The site is really easy to use. Extremely fast shipping,even with the snow storm we had. Tires look great and great price. Very satisfied and will use again. Highly recommend. "
Hand written note, who does that?
"I bought a set of tire chains. When they arrived they were missing an assesory. I emailed them. They replied right away and said they would ship the missing part. The missing part arrived in a few days along with a HAND WRITTEN note apologizing for the error. That sort of thing is unheard of these days. I do agree with others who state that this website has very few reviews for Vulcan you can find a lot more at bizrate. http://www.bizrate.com/reviews/vulcan-tire-sales/29634"
Faulty Tire. 50$ in return shipping just for them to tell me I missed the warranty by 1/32
"Bought premium Kumho tire less than a year ago and it developed a hole in the tire. I sent Vulcan a picture per their request and they responded that I should ship the tire back to them for a refund. I received an email saying that I missed the warranty (8/32) because my tires were 7/32 (Very convenient don't you think). The tires were less than a year old and those tires were rated at 50,000 miles so the tires should more than 8/32 because I drive less than 12,000 miles per year. It is unfortunate that this company's integrity is only worth 100 bucks."
"I purchased a set of tire chains for a vacation trip to Lake Tahoe over Christmas in October 2015. When I used the chains, one chain link broke on the left tire as we were driving up the mountain so I took it off. When i returned home I contacted Vulcan Sales, unfortunately I was past the the time when I could return it to them but them graciously said for me to take a picture of both left/right chain and highlight the chain that broke. I did that and uploaded the picture and they forwarded to the mfg and I got a new one today. Great service and follow through. I will definitely buy other things from them and would recommend the company to buy things. "
"I have ordered tires from Vulcan Tire Sales about 6 times now. They have great prices, the shipping is always quick, and they have helpful recommendations when selecting a particular tire."
"A pleasure. Tires came faster than expected and look great. I had a technical question and they responded right away with a good answer. User note: This review site only has 5 reviews for Vulcan in the last year. I found a lot more here: http://www.bizrate.com/reviews/vulcan-tire-sales/29634/"
"I bought a set of studded snow tires from Vulcan tires in November as of today 1-9-15, I have had to have them patched 4 different times, due to the studs poking through the insides of the tires, which in turn creates a big hole in the tire, I have contacted them about this, and they are basically saying there is nothing wrong with the tires and that its unusual for the studs to do this, I know its unusual, that's why I contacted them, but they act as though they don't want to do anything about it. Would NOT recommend buying from them!"
"Ordered on 12/2, they shipped on 12/3. The one call to Customer Service was answered promptly. The young lady was polite and helpful with my questions. Oh, and they were the cheapest online store, saving me at least 50 bucks on the tires. Will definitely shop with them again. "
"I ordered some Thule Tire Chains for the upcoming winter. The website was easy to use and the chains came quickly. They arrived in an awesome box and without a scratch. They probably won't look like that after the winter though. I am extremely pleased with Vulcan Tire and will shop here again. Now, BRING ON THE SNOW!!!!"
"I ordered a small item from Vulcan on a Thursday and paid $40 extra for next day shipping. I absolutely needed the item on Monday to install on an already loaded truck, and I figured that a next day order would ensure I got it on Monday worst case.Come Sunday, their automated tracking system is still showing no tracking number. I tried calling but they only work Mon-Fri. I finally called Monday at noon wondering what the status of my order was, and THEY HAD NOT EVEN SHIPPED THE ORDER YET!In summary, I ordered a small item, paid an extra $40 for next day shipping, and 94 hours later they had still not shipped the item. I have now canceled the order and asked for a refund...we shall see.No responsible merchant would conduct business this way. I recommend you stay far away from Vulcan."
"STAY AWAY FROM LIERSThey are Fraud and lier, Rude, Unprofessional. They do not care about customer priority. There is a lady who always picks up phone, is really rude and unprofessional. She does not know how to deal with customer. When I asked her to transfer phone to Manager/Supervisor she lied that manager is in meeting and he can not talk.I ordered a tire as i needed urgently so I requested UPS next Day, and it was supposed to be delivered by 12 PM next day, But package didn't come and when i checked tracking no, I came to know that package was shipped through Ground. When I called them, That unprofessional girl said that she is not ups who knows when will be delivered. She said that once It leaves from warehouse, they will not know about package. But, When I told her you were supposed to inform me that package is Gonna be delivered late. I called so many times, she answered same thing that she don't know about package. Call UPS. STAY AWAY FROM LIERS. They can change invoice at anytime whenever they feel without notifying customer."
"I purchased chains for my X534 and paid the 5.00 for the expedited shippping on top of the already free shipping and they came in three days. The chains were very nice, came in a nice package along with two bungee tensioners that I did not even know I would recieve. Bar none I'm very impressed start start to finish and the best part is the chains cost over half the price I would have paid through John Deere- I HIGHLY reccomend Vulcan Tire Sales. Robert in Michgan"