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RatingsRating
Full Rating Profile
    • Address: 9980 S 300 W STE 200
    • Contact: support@vulcantire.com
    • Phone: n/a
    • Customer Support: n/a
    • Business Hours: 10:00am - 7:00pm Mon-Fri ET
    • Fax: n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • option not available Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 5.00/10 5.00/10
    Chance of future purchase: 0.00/10
    Shipping & packaging: 0.00/10
    Customer service: 0.00/10
    Return/Replacement policy: 0.00/10

236 Customer Reviews

Rating 2/10
1/5
modified review posted

"STAY AWAY FROM LIERS
They are Fraud and lier, Rude, Unprofessional. They do not care about customer priority. There is a lady who always picks up phone, is really rude and unprofessional. She does not know how to deal with customer. When I asked her to transfer phone to Manager/Supervisor she lied that manager is in meeting and he can not talk.
I ordered a tire as i needed urgently so I requested UPS next Day, and it was supposed to be delivered by 12 PM next day, But package didn't come and when i checked tracking no, I came to know that package was shipped through Ground. When I called them, That unprofessional girl said that she is not ups who knows when will be delivered. She said that once It leaves from warehouse, they will not know about package. But, When I told her you were supposed to inform me that package is Gonna be delivered late. I called so many times, she answered same thing that she don't know about package. Call UPS. STAY AWAY FROM LIERS. They can change invoice at anytime whenever they feel without notifying customer.
"



Rating 10/10
5/5
modified review posted

"I purchased chains for my X534 and paid the 5.00 for the expedited shippping on top of the already free shipping and they came in three days. The chains were very nice, came in a nice package along with two bungee tensioners that I did not even know I would recieve. Bar none I'm very impressed start start to finish and the best part is the chains cost over half the price I would have paid through John Deere- I HIGHLY reccomend Vulcan Tire Sales.

Robert in Michgan
"

modified review This review was modified by rhicksmtb on October 16 2013 05:18:15 AM

Rating 10/10
5/5
modified review posted

"These guys are great!!!! Super fast service,great price! Will do business again!!!!"


Rating 10/10
5/5
modified review posted

"The chains came very quickly. They were exactly as advertised. I mounted and tested them, and despite the owner's manual warning against using chains with this size of tire, I had no clearance problems. I was also pleased the chains did not touch the alloy wheels."


Rating 10/10
5/5
modified review posted

"Vulcan tires had the best price on what i was looking for. I received my 195/50-15 Falken Ziex-912 Tires Faster than estimated and the product was exactly as described. I couldn't be happier... THanks Vulcan!"


Rating 10/10
5/5
modified review posted

"Business the way it should be done."


Rating 10/10
5/5
modified review posted

"delivery was on time , ordering was easy and secure."


Rating 10/10
5/5
modified review posted

"Great prices and I received my chains on time for a snow trip!"


Rating 10/10
5/5
modified review posted

"The ordering process was easy. The tire chains arrived quickly. I'm very happy."


Rating 10/10
5/5
modified review posted

"Great selection, prices and delivery"


Rating 10/10
5/5
modified review posted

"I ordered a set of snowblower tire chains, they were delivered in two days, fit was perfect and very easy to install."


Rating 2/10
1/5
modified review posted

"Absolutely negative experience. Will never do business with them again. Their return policy states that I must contact them within 10 days of the purchase for RMA on a seasonal item. I did attempt just that on 12/29/2012 but it was Saturday and they were closed. I contacted them via phone next business day - no response. Another contact next business day again via phone - no response. Sent email getting to realize they just ignoring me and was told that since I contacted them for an RMA outside of the window I'm out of luck. Any other place you do business with that has any policy would extend the last day to the next business day if they were closed. This one is not.
Filed a BBB complaint as well.

Their response is a nonsense - call them and ask what their working hours are - it's M to F. They DON'T do any work on the weekend nor respond to your concern. After 2 calls that went NOWHERE yes they responded to my email.
And as you can probably see this 'business' is much happier to spend time arguing with it's customers rather then resolving issues. So make up your mind freely whether you want to deal with them
"

modified review This review was modified by narkotsky on January 04 2013 05:45:53 PM

Rating 10/10
5/5
modified review posted

"First time purchasing through Vulcan Tires and all I can say is WOW! The prices for the chains were excellent. I also liked the fact that multiple selections were offered and videos of how to install them were provided. I also received my order quicker than I expected. Thank you!!!!"


Rating 10/10
5/5
modified review posted

"Good job! I made a typo in may shipping address and emailed them. They got back to me right away. Tires came fast too."


Rating 2/10
1/5
modified review posted

"Be careful. They charge your card at once even if the tire is not in stock. Several calls are needed to find out when the tires will be shipped. The "managers" seem to be in a constant meeting and finally when your patience runs out and you cancel the order you are told "if you do not see the credit in a week, call back". Interesting how they have no problem charging the card but there's a problem to issue a credit."

modified review This review was modified by Tenstrong on June 01 2012 12:10:58 PM

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