Just what I was looking for, shipped faster than expected. Why pc filters are found on the other side of the country instead of local is bizarre. Great price, will shop again.Good quality, while to mention it...

I got a great deal on a radiator, waterblock, and fittings. Communication was great and shipping was fast and cheap. Couldn't ask for more than that.

I'm quite satisfied with the pair of single-pass heater cores I bought from Moddersmart. I'd been wary of buying from them due to their dubious history, but they had a good, unique product at a nice price, so I decided to give them a chance. I'm happy I did. I held by breath and then...darn, there was a minor glitch in my order (their computer system lost my product specifications). However, moddersmart quickly cleared this up by simply requesting my specifications via email. No harm, no foul.  
 
Judging from their inferred target clientele, imperfect customer service, and often humorously tacky product line (see "military toggle switch", "window etch - Hindsight", etc), I believe Voyeurmods should have changed their company name to Ghettomods, CompuBling, or at least Modderpimp.  
I don't suggest these blaxplotative alternate names as any kind of aspersion on Moddersmart though. I merely think it would be more effective for the company image from a marketing perspective (self-deprecating/accepting humor vs. mildly defensive professionalism).  
 
I'll be interested to see if Moddersmart moves up or moves out in the future. I hope they prosper by continuing to filling the niche of products that aren't available at other sites. They did for me, which is why my experience with them was so good.

Simply Fantastic!! I had heard/read mixed opinions of Moddersmart, but decided to give them a try. Their selection and prices on the items I wanted was unbeatable so I placed an order. I'm very happy I did. Brian, I don't know his official title, took my calls and was very helpful and professional. My order shipped that afternoon and arrived without a hitch.  
 
Great prices, good selection and fast shipping means Moddersmart will be getting alot more of my business. Great job guys!!

Order was received quickly. Shipped the next day.  
 
They for some reason could not ship FedEx ground as requested, and called to confirm that shipping via priority mail was okay...they provided a free shipping upgrade.  
 
The only dissapointing aspect was I did not get any sort of e-mail confirmation, however I was able to track the order on their website easily.  
 
I would definately buy from them again...don't be hard on them because of any past issues or unreasonably unhappy customers.

The ABSOLUTE worst customer service I have ever seen. On their front page they say "Orders over $125 are shipped free"  
So I ordered a bunch of fans to make the order over $125. When I paid for the order they charged me for shipping.  
I opened a support ticket immediately ( IYJ-645373)and received no responce the next day, I called the store and left a message and it wasent returned.  
I made another support ticket saying if they were charging shipping to cancel the order and also received no response. Finally I called 3 days later and someone answered the phone. The person said the order had not been shipped yet so I asked for a third time to cancel it.  
I will NEVER order another thing from them again.  
 
This is the second time I had trouble with them (out of 2 orders)

This review was modified by its author, markkleb, on 5/23/07 3:05 PM.

HORRIBLE SHIPPING. I ordered my parts on the 1st(Monday) and they charged my credit card the same day and didnt ship the parts out until the week after, and all it was was two fans. The only positive thing i can say is that the product was fine once it was received. I wont be doing business with them again, id rather order from another store and have my stuff shipped the same day.

Excellent service. Requested item ship ASAP and was shipped same day. Good prices. Would recommend.

The new E-support system works very well. Quick responses to technical questions to make sure I receive the proper equipment.

My second order from Moddersmart went even better than my first one. These guys are awesome! Let me fill u in:  
I'm an international customer (ordering from Greece) and i had a delay caused by customs. However until i found this out Melissa helped me very much with USPS (i hadn't got a tracking number) and replied to my numerous emails within the day allways.  
2 weeks after, when i installed my stuff, i realized that one led i've ordered was white instead of green. I contacted them and they immediately send my one green shipped to Greece, totally FREE and without asking the white led back. Even if we're talking about cheap stuff the gesture is all that matters!  
These guys are more than professionals, there's good ppl!  
I'll surely buy from them, 3rd time!

This review was modified by its author, gakrivos, on 1/12/07 12:06 PM.