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RatingsRating
Store InformationStore Info
Full Rating Profile
  • Volvopartswebst Volvopartswebstore.com Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: n/a
    • Contact: n/a
    • Phone: n/a
    • Customer Support: n/a
    • Business Hours: n/a
    • Fax: n/a

    Payment options

    • option not available Visa / Mastercard
    • option not available American Express
    • option not available Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery

    Online Ordering

    • option not available Online Ordering
    • option not available Online Ordering Tracking
    • option not available Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security

    Other

    • option not available International Order
    • option not available Customer Info. Confidential
    • option not available Customer Support
    • option not available RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 9.38/10 9.38/10
    Chance of future purchase: Rating 9.38/10 9.38/10
    Shipping & packaging: Rating 7.50/10 7.50/10
    Customer service: Rating 10.00/10 10.00/10
    Return/Replacement policy: Rating 10.00/10 10.00/10

366 Customer Reviews

Rating 10/10
5/5
modified review posted

"Fast delivery great price and couldn't be happier! "


Rating 10/10
5/5
modified review posted

"Excellent!! is the only word that can describe you service.

Thanks you
Ben
"


Rating 2/10
1/5
modified review posted

"Paid in advance, FedEx tracking shows "delivered", but it was not (apparently at a wrong address?). Volvopartswebstore told me to file a claim with FedEx. But FedEx website showing they have a "claim handling agreemeent" with shipper so I can't file a claim myself. After this last email about claiming with FedEx not any response from Volvopartswebstore on 3 email messages at all.

Flabbergasted!
"


Rating 10/10
5/5
modified review posted

"Technical support guy was very good...found just the parts I needed for my 2013 XC 90."


Rating 10/10
5/5
modified review posted

"Thanks for the easy ordering process!"


Rating 10/10
5/5
modified review posted

"This store has been the best to work with! I have had every question answered very quickly and parts that were ordered were the correct parts for our car. Thanks to all of the crew who made my orders quick and easy."


Rating 10/10
5/5
modified review posted

"Satisfied with the parts i did receive, although my original order included a part that was discontinued and it was not noted prior to the order being placed. An adjustment was made promptly, but it would have been nice to know in advance!"


Rating 10/10
5/5
modified review posted

"Very fast shipping on what I expected to be very difficult to find parts. I am definitely a satisfied customer and will continue to do business with Volvo Parts Web Store."


Rating 10/10
5/5
modified review posted

"Product was exactly what I ordered, properly packaged for shipping, and arrived earlier than expected. I will buy from volvopartswebstore.com again."


Rating 8/10
4/5
modified review posted

"I ordered 4 specialty bulbs and a heater/ac control knob. When the order arrived the bulbs were a perfect match and worked great, but the control knob was to small. So I took a digital picture of the knob they sent me along side the knob I needed and emailed it to them. They quickly sent me the correct knob with a return shipping label to send the incorrect one back. Their customer service was great with correcting the wrong knob issue. Besides the wrong part being shipped the first time, I would say the only drawback was that when placing my original order it took about 10 days or more to receive my order when I expected it to take 3-5 business days. Because they were so good about correcting the wrong knob being sent, I would recommend this seller to others and I would use them again. I would just recommend staying on top of your order and call them if you don't hear anything from them or if it seems your order is taking to long."


Rating 10/10
5/5
modified review posted

"I saved 59% by ordering the same genuine Volvo parts over prices quoted by my local dealer. I placed an online order, then realized that forgot something. I placed a second order, paying shipping charges on both orders. I was very pleasantly surprised to see that the team combined my two orders and refunded me the shipping charge on the second order. They are fast and efficient."


Rating 10/10
5/5
modified review posted

"Charles in Parts was awesome in getting me parts next day."


Rating 10/10
5/5
modified review posted

"Was able to get a part I could not get from my local dealer and additional parts were priced less than my dealer. "


Rating 10/10
5/5
modified review posted

"Excellent experience. Recommend highly."


Rating 10/10
5/5
modified review posted

"Great customer service and very quick delivery."


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Volvopartswebstore.com is a merchant member
Volvopartswebstore.com participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 1,883 merchant members.