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volumerate.com

Consumer Electronics

Rating 0.00/10 2 reviews
(23 lifetime reviews)

0.01/100 (6-month rating)
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All Customer Reviews (23)

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Sydney, Australia
Rating 2/10 1/5
modified review posted Mar-20-2012

"They were great for ONE transaction in 2009, subsequent transactions have been miserable failures. They won't refund any out of stock items (even if 8 of 10 of the items you ordered are out of stock, they'll only offer you store credit, which never gets applied)

To compound the buggery, some items that were of decent build quality previously have been replaced with cheaper knock-offs that look almost identical (Flux, blowtorches, Bluetooth dongles (these have fake antennas!))
"

Rating 2/10 1/5
modified review posted Mar-03-2012

"I have just made my first, and last, order with Volumerate and can't see how all the good feedback received has been earnt.
One order of two sku's. After 1 week advised one is no longer in production. The listing for that is still up after 2 weeks.
They asked if I wanted store credit for the difference.
I declined and asked that they make up the order with the other item. This it seems was just too complicated and it took 7 emails and basic maths lessons (with pictures from their own site) to explain to them the quantity I should receive for the money I have paid. Now I am still owed money as they decided to ship the wrong quantity before agreeing they were wrong.
Simple refund for the difference should resolve this
Well no! Apparently I am to believe because I paid in GBP they cannot refund as their Paypal only works in Dollars and actually quoted me the reply they received from Paypal stating they have no money in the account and no other payment method is set up. Hmmm that sound a little worrying to anyone else
I buy large quantities of items from lots of overseas wholesalers and have had a few problems, which is expected from time to time. This site however appears to be run by total incompetents
Rant over but be warned!"

Rating 10/10 5/5
modified review posted Mar-20-2010

"I ordered from them recently to get an item that I couldn't find elsewhere. At first, there was a two week delay where my shipment did not do anything, the online tracker just sat there. After two weeks, I sent them a message asking what was happening and within 24 hours they had replied and within 3 days they had figured out the problem, which was not their fault. The factory had moved locations. They apologized and moved my order to first priority and I had it within a week after that. It was easy to work with them and I would do it again. The only problem I had was how much it costs to ship. if you are planning on buying from them, try to buy a lot at once as it will be a lot cheaper that way."

Rating 10/10 5/5
modified review posted Feb-28-2010

"Amazing as always :) Love this place great as always! Decent ship time product as specified :)"

Rating 10/10 5/5
modified review posted Dec-11-2009

"Alex and the whole team at Volumerate have been awesome responding to messages and Skype chats. They were able to work with my custom requests for FedEx shipping and were able to overnight items from China to me in Atlanta, GA.

They go above an beyond what any wholesaler would ever do in China. Plain and simple, if you are looking for low price merchandise in wholesale quantities, Volumerate.com is THE BEST place to order from.

No scams, they accept PayPal at no extra charge (be wary of other people that only accept Western Union) so you are protected 100%, in the 5+ years I have bought from China I have never found another supplier that accepts PayPal without charging you 5% extra if they allow it at all.

If they do not currently carry an item you want to buy, they have an excellent sourcing team that will do their best to find exactly what you're looking for. Again, not something you find with other suppliers.

So all in all, fast & professional service combined with the security of PayPal, the ability to find what you need and rave reviews here on Reseller ratings, you would be foolish to purchase items from China through any other supplier."

Rating 10/10 5/5
modified review posted Nov-17-2009

"I placed my first order with volumerate.com a couple weeks ago. They have some very good prices for items needed in quantity. The order was very easy and they kept me updated on the status of the order. It took about 8 days for my order to be packaged, shipped and delivered. I consider that fairly quick service for a product being shipped from China. Overall, I was very happy with the service, product, and price. "

Rating 10/10 5/5
modified review posted Jun-14-2009

"Wolumerate/DX has more or less everything to can think of and to very good prices. I have traded with them for 18 months and more than $25.000. The service has been very improved the last months and shippingtime is fast. They could be faster in the process of ordering/packing, but that is not a big problem. I will stick to Wolumerate/DX for as long I'm in this business and they too."

Rating 10/10 5/5
modified review posted Apr-06-2009

"best online-store ever seen!!

great support via mail or skype, great prices and very fast shipping via DHL (also price for DHL shipping is very good too)

just a pleasure to deal with
i will order again!"

Rating 10/10 5/5
modified review posted Mar-23-2009

"Top notch service, always a pleasure to deal with.

Prices are good, even considering the high cost of shipping.

Would be great if free shipping or a cheaper shipping option was brought back for small orders."

Rating 8/10 4/5
modified review posted Jan-20-2009

"I have ordered some items from VR. Other than the shipping cost, it was fairly pleasurable. They have several products that are hard to find any where else. And I get what I order in very good time. If the product is defective, they will ship the good as replacement for Free!

BTW, if the Air Mail service is used for shipping is better for me! :)

Overall, I have to give them an excellent ranking. Thank you for reading..."

 
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