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Store Rating and Reviews VolumeRate.com

Homepage: http://www.volumerate.com Shop Now at VolumeRate.com
Overall Customer Satisfaction Rating  
Six-Month Rating: 10.00 / 10
Six-Month Reviews: 2
Lifetime Reviews: 18

   


Lifetime Rating: 8.61 / 10
All Stores Avg.: 8.12
8.75 Pricing of Products and Services
10.00 Likelihood of Future Purchases
8.75 Shipping and Packaging
8.75 Customer Service
7.50 Return or Replacement
Store Does Not Participate This company does NOT yet subscribe to our Merchant Member Program to monitor feedback & contact reviewers.
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Show Reviews Read all 18 reviews below.
This merchant has fewer than 20 reviews in the past 6 months.
 
  
Black 
Friday 2009

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 VolumeRate.com Customer Reviews
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Reviews 1 - 15 of 18
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Very Satisfied
Reviewer: princetontx
User Rating: 
Click Here to See the Profile for princetontx

11/17/09 5:55 AM
I placed my first order with volumerate.com a couple weeks ago. They have some very good prices for items needed in quantity. The order was very easy and they kept me updated on the status of the order. It took about 8 days for my order to be packaged, shipped and delivered. I consider that fairly quick service for a product being shipped from China. Overall, I was very happy with the service, product, and price.

Very Satisfied
Reviewer: cubanosi
Click Here to See the Profile for cubanosi

6/14/09 3:39 PM
Wolumerate/DX has more or less everything to can think of and to very good prices. I have traded with them for 18 months and more than $25.000. The service has been very improved the last months and shippingtime is fast. They could be faster in the process of ordering/packing, but that is not a big problem. I will stick to Wolumerate/DX for as long I'm in this business and they too.

Very Satisfied
Reviewer: michida
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4/7/09 1:08 AM
best online-store ever seen!!  
 
great support via mail or skype, great prices and very fast shipping via DHL (also price for DHL shipping is very good too)  
 
just a pleasure to deal with  
i will order again!

Very Satisfied
Reviewer: bgrdistrib
Click Here to See the Profile for bgrdistrib

3/23/09 4:47 AM
Top notch service, always a pleasure to deal with.  
 
Prices are good, even considering the high cost of shipping.  
 
Would be great if free shipping or a cheaper shipping option was brought back for small orders.

Somewhat Satisfied
Reviewer: fop198x
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1/21/09 12:35 AM
I have ordered some items from VR. Other than the shipping cost, it was fairly pleasurable. They have several products that are hard to find any where else. And I get what I order in very good time. If the product is defective, they will ship the good as replacement for Free!  
 
BTW, if the Air Mail service is used for shipping is better for me! :)  
 
Overall, I have to give them an excellent ranking. Thank you for reading...

Very Satisfied
Reviewer: IGdood
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12/31/08 10:35 PM
8 days to process and package the order, then another 7 days to get through Customs and to the recipient.  
 
That's pretty fast considering that the product is going from one country to another.

Very Satisfied
Reviewer: Navros78
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12/3/08 10:26 AM
Greats price, to Hong-Kong they are quick to send orders by others resellers. They can forget some products but the problem is quickly resolving. They are always answear my questions. Just don't forget to keep access key number to read theirs answears. I always have solutions for my problems. They are very professionals. I continue to keep bussines with them. You can trust on them.

Very Satisfied
Reviewer: SpeedSyndicate
Click Here to See the Profile for SpeedSyndicate

12/2/08 9:35 PM
Great Products at great prices. Excellent Customer service. Reasons why I continue to buy from them. Always a pleasure to do business with.

Very Satisfied
Reviewer: dhlife
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11/27/08 1:44 AM
Excellent and professional service, as well as great prices. Have made over 200 orders with VR, highly recommended to all

Somewhat Satisfied
Reviewer: hooperized
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11/26/08 8:00 PM
The have superb Customer Service. I've had multiple questions ranging from using of the site, shipping time, and item questions, ALL of which have been answered in a very quick, timely fashion. I especially like the skype chat account they have for customer service, there's little to no wait for any questions to be answered.  
 
So far, Very impressed..

Very Satisfied
Reviewer: -pb-
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11/20/08 2:49 AM
Ordered few times now @VL,  
great support, really fast, personal and very flexible.  
 
Overall they have sharp prices and almost everything in store, shipment is fast.  
Items are always as expected most important all genuine!  
 
Overall: Really good and trusted source for all your (electronical) needs :-)

Very Satisfied
Reviewer: reillydavis2
Click Here to See the Profile for reillydavis2

11/14/08 2:15 AM
VolumeRate is a very reliable seller. They have a very nice dropshipping service and very good prices. They have great customer service that is helpful and online frequently for live help. I would strongly recommend buying from VolumeRate.

Very Dissatisfied
Reviewer: pmpasnet
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10/7/08 6:18 AM
Very bad experience !  
incomplete delivery. Do not answer request of refund in.  
The delivered objects are counterfeiting.

Very Dissatisfied
Reviewer: adiosjack
Click Here to See the Profile for adiosjack

8/19/08 12:45 PM
Cheap prices so I made an order a month ago. I still haven't gotten my stuff. They charged my credit, seem to have shipped, lost the package, and didn't follow up. Their customer service seems responsive....but action speak louder than words. I could have paid 20% more and been play with my stuff weeks ago....I feel a little pound foolish.

Very Satisfied
Reviewer: jamesgarcia
Click Here to See the Profile for jamesgarcia

6/30/08 11:29 PM
I was nervous about using Volume Rate since there weren't many reviews about this site. Deciding to try it anyways, I was surprised to find out how well this company conducts business. I have bought this particular product at another site and it took about three weeks to ship from Hong Kong. This time I needed the product fast and paid 20$ for expedited shipping. I figured it was a good price for the distance it had to travel. Anyway, the site claimed that it would take 4-6 days just to process the order and I could expect it to ship shortly after that. I tracked my order for 5 days and found nothing. Nervously I checked on the 7th day hoping that the processing was finished. That afternoon my package was already on my doorstep! I was so pleased with their speedy shipping. Do not be afraid to use this site!

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