We have detected that javascript is currently disabled. To get the fullest experience from our site we suggest enabling javascript. If you have any issues using our site please contact us.

e.g. Such as Zappos, Newegg | browse by category » or best/worst »

Ratings Rating
Full Rating Profile
  • Rating 7.83/10 237 reviews

    7.83 / 100
    Facebook share
    VoipSupply is not a merchant member
    VoipSupply does NOT participate at ResellerRatings to monitor feedback and resolve your issues. Are you this merchant? Learn more about the Merchant Member Program!
  • VoipSupply contact information

    • Address: 80 Pineview Drive, Buffalo, NY
    • Contact: customerservice@voipsupply.com
    • Phone: 1.800.398.8647
    • Customer Support: 1.800.398.8647
    • Business Hours: 8:00AM-6PM Mon-Fri EST
    • Fax: 1.716.630.1548

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • option not available COD
    • option not available Check
    • checkmark icon Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • checkmark icon Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review profile

    Product & services pricing Rating 8.33/10 8.33/10
    Chance of future purchase: Rating 6.67/10 6.67/10
    Shipping & packaging: Rating 6.67/10 6.67/10
    Customer service: Rating 5.00/10 5.00/10
    Return/Replacement policy: 0.00/10

All 251 Customer Reviews

Rating 2/101/5
modified review posted

"dont' like the restocking fee"



Rating 10/105/5
modified review posted

"These guys are fantastic. They always have everything I need in stock. My orders arrive very quickly and the products are always packaged well for in-tact arrival. "

Rating 10/105/5
modified review posted

"We've purchased VOIP phones from VoipSupply for years. Their delivery is quick and their products have never disappointed! "

Rating 2/101/5
modified review posted

"Ordered items as recommended by salesperson but that turned out to be the wrong item/incompatable! Took me 5 phone calls, 1 chat session, having to make an online account to open a ticket# and repeatedly logging in for 48 hours to get this issue resolved and I was told I had to pay for return shipping! If a salesperson recommends you the incorrect item, VOIP supply should pay for return shipping. They did end up doing that but not until I complained and resisted to pay. The completion of my order is now delayed with 1.5 week and I needed it right now. Feel inconvenienced and will not order from VOIP supply again for that reason. I also feel one should be able to talk to a live person when having technical issues. Not all companies can wait over 24 hours to get an answer, business goes on!"

Rating 10/105/5
modified review posted

"My first time buying from VoipSupply and it won't be my last.
Great Job
"

Rating 10/105/5
modified review posted

"Very happy with the good advice when I called and the product when it arrived. Others, including the initial seller of the phone, told me that there were no compatible wireless ear pieces for my Polycom phone but VoipSupply provided a Jabra kit that works well - always good to have staff who know the products.
Guy Charrison
"

Rating 10/105/5
modified review posted

"Thank you for the service your guys are the best "

Rating 2/101/5
modified review posted

"Said per website would ship 12/13/13 still has not shipped, sent me something I could not use made me buy more equipment to make it work. Expressed that I needed it soon and well still do not have a working phone system. "

Rating 10/105/5
modified review posted

"Received material in a very timely matter. Thank You"

Rating 10/105/5
modified review posted

"Sales team is friendly, helpful and went out of their way to find the right product to fit my business needs. The item I ordered was delivered on time and in good condition and works very well with my applications."

Rating 10/105/5
modified review posted

"Quick and easy as it should be. Fast shipping, received 2 days ahead of schedule."

Rating 8/104/5
modified review posted

"The ordering is very easy and no problems with the system. Like the little quips as the order processes.."

Rating 10/105/5
modified review posted

"Fantastic support. These guys are great."

Rating 10/105/5
modified review posted

"I requested to send everything in one box, but you sent it in two boxes ??

Also in second Box GN2020 didn't come ??

After my e-mail They sent missing items. I am very satisfied with their response
"

Rating 10/105/5
modified review posted

"Voip acknowledged my order right away. Even though a few of the items were back-ordered, they notified me immediately and let me know the expected due date. Very Satisfied."


See all Merchant Members »