Vivagi Reviews - vivagi.com Ratings at ResellerRatings

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vivagi.com
Rating 9.83/10 21 reviews

9.83/100
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All Customer Reviews (21)


Rating 10/10 5/5
modified review posted May-11-2013

"Vivagi made it extremely easy to purchase my back splash. They all came within a week and was very impressed."

Rating 10/10 5/5
modified review posted Jan-30-2013

"Great customer service! Beautiful tile. They really try to make dealing with them easy! I would recommend them without reservation."

Rating 10/10 5/5
modified review posted Jan-18-2013

"I, at first, was very upset with Vivagi, because I could never
get someone on the phone. I had never bought tile before
and had several questions. I finally in desperation put in the
order. After a few days, I left a message. Not only did I receive
the most beautiful tile in record time, but I did receive a voice
mail returning my call. Thank you."

modified review reply posted Jan-18-2013

vivagi, Vivagi rep has responded

“Dear Bboyd-257.
Thank you for your kind review. We apologize for the missed communication. We addressed this issue to our IT department and the problem has been fixed.
We really appreciate for your support and if you have any question please do not hesitate to contact us at customerservice@vivagi.com
Regards
Vivagi.com”

Rating 10/10 5/5
modified review posted Dec-27-2012

"Super fast shipping - and - great communication!"

Rating 10/10 5/5
modified review posted Oct-17-2012

"Excellent quality of product and exceptional customer service! Customer service rep followed up to make sure delivery arrived and no defects."

Rating 10/10 5/5
modified review posted Sep-07-2012

"All I can say is Excellent. They were professional helpful. Their price was lower than anywhere else no shipping charge! They delivered when they said they would within 2 days, where the local store said at least 7 business days. After realizing that the sheets of our tile was not 12"X12" they sent 4 extra sheets to cover the shortage. AT NO CHARGE!
I call this customer service. "

modified review reply posted Sep-13-2012

vivagi, Vivagi rep has responded

“Thank you for the review, please email us your project pictures, we will love to post it on our website. Looking forward to serve you in future.”

Rating 10/10 5/5
modified review posted Aug-24-2012

"Great! Fair prices, fast delivery, and the tiles were gorgeous."

Rating 10/10 5/5
modified review posted Aug-19-2012

"I love Vivagi. We spent so much time from online store to regular store to find the glass tile that we like.
Glad I found Vivagi. The price is very competitive and upfront. Started the process with ordering sample swatches, received the samples in 2 days, placed the bulk order, received the package in only 4 days later, talking about fast shipping and the best thing is shipping fee is included.

Quality of the glass tile is top notch, no breakage during transit, they packed it super well, sometime I think they over doing it. If we ever need glass tile, we will shop with Vivagi.

"

Rating 10/10 5/5
modified review posted Jul-28-2012

"I found this company on the internet requested a sample of the glass tile I was interested in and it came very quickly. I loved them and then placed my order on 7/21/12 and it was received via FEDX (free shipping by the way) on 7/27/12. I had shopped my local home improvement stores also and they did not have as large a selection of glass tiles in every color scheme as Vivagi did. I have not started my tiling project yet but I have looked at the tiles and they are gorgeous and of very good quality. This will be my first tiling experience so I just hope I don't screw it up and ruin my beautiful new glass tiles. I would shop this site again when I plan another tile reno. "

Rating 10/10 5/5
modified review posted Jul-27-2012

"I found dealing with the Vivagi company was simply outstanding. The product was better then I could get at local stores, and only half the price. Shipping and customer service was great. Would recommend to anyone.





"

Rating 10/10 5/5
modified review posted Jul-25-2012

"Great company to work with. Unfortunately they were out of the style I originally had ordered but they quickly notified me and expedited a few other samples for me to choose from at no charge. Paul has been awesome to deal with and I appreciate all the help he's given me. Will absolutely work with this vendor again! "

Rating 10/10 5/5
modified review posted Jul-21-2012

"Vivagi is great! I received my original sample order in a number of days. The prices are unbelievable (almost half of what a local tile shop was asking)! My final order was processed and delivered to my door in less than 48 hours. I couldn't be happier with the service and the tiles are beautiful. "

Rating 10/10 5/5
modified review posted Jul-17-2012

"I needed a tile that is out of stock and would not be available for another month. The store owner went out of his way to find me the tile that I needed by contacting an owner that he had sold it to prior. He went to his house and got me a few tiles that I needed to finish my shower. I'm so grateful for his help and wonderful customer service. Thank you :)"

Rating 10/10 5/5
modified review posted Jun-13-2012

"I loved my glass tiles! I was worried why they cost so much less than at the home improvement center!! I was ecstatic to find the quality was even better in real life. I had to email customer service because my address would not go through but they responded very quickly and kindly! They came very quickly and their customer service was very responsive about my questions about the product."

Rating 8/10 4/5
modified review posted Mar-13-2012

"It was very good. I ordered a sample and it got here within a good frame of time. "

 
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