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55 reviews
posted Feb-06-2013
"SCAM - BEWARE. I placed an order for a variety of items - all listed as in stock when I placed the order. I didnt get an email order confirmation like I do when I order from any other online vendor, but I had printed the online order summary when I placed the order, so I had some info. A week went buy and I had not gotten any order confirmation, no shipping info and of course, no delivery of what I purchased. I sent an email to the company - to the email address given for order status, asking the status of my order. Within 5 minutes I received confirmation that my email was read (I requested a read receipt), but they never answered my email. Waited another week and still no reply and no shipment, then filed a paypal dispute. Paypal tried for 10 days to contact vitamins.org and after 10 more days of no response from the seller, paypal turned the dispute into a claim and PayPal refunded my money. Even after the dispute, claim and refund, I never once heard from the seller nor received any reason why my order never arrived or why I never received an order confirmation or return email to my order status request. The big problem is that this company charges your credit card the moment the order is placed, not when its shipped so my bank account was debited when I placed the order, but I never received anything! Thank you PayPal for refunding me my money. Others BEWARE of buying from a company that charges you immediately, never communicates with you and never ships the order."