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Stores > Vitaglo.com

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  • Vitaglo.com

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

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    Payment options

    • option not available Visa / Mastercard
    • option not available American Express
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    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
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    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery

    Online Ordering

    • option not available Online Ordering
    • option not available Online Ordering Tracking
    • option not available Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security


    • option not available International Order
    • option not available Customer Info. Confidential
    • option not available Customer Support
    • option not available RMA Required
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  • Review History & Profile See full Rating history

    Product & services pricing Rating 1.25/10 1.25/10
    Chance of future purchase: 0.00/10
    Shipping & packaging: 0.00/10
    Customer service: 0.00/10
    Return/Replacement policy: 0.00/10
Rating 2/10

Horrible and rude!!!!

"The person I spoke to says he's the owner. He was very unprofessional and rude. Did not even attempt to fix my order then proceeds to hang up on me. They lie on the website. And the website is not user friendly. Felt extremely irratated after speaking to this person! Save your time and money don't order from this company!!!!"

Rating 2/10

If I could rate them -1 star I would.

"Save your time and money and stay away from this site. "

Rating 2/10

Took my money, never sent product.

"Avoid this company. They're quick to take your money but in my case never sent the item. Weeks later I emailed them and they said "sorry, we can't get that product" so they're selling stuff they don't have. Now it's PayPal dispute time because they're not so quick to refund money on their own."

Rating 2/10



This review was modified by TNSNANCY on August 10 2016 01:49:00 PM

Rating 2/10

save yourself the hassle, buy from a reputable company

"Had I seen all these bad reviews, I'd never have placed an order. I ordered and my credit card was charged 12 days ago. I asked two days ago when the order shipped, they claim they usually ship in 24 hours. It was too long not to hear anything at all- if it shipped, why not, and when! The next day "Mike" says he'll let me know today. He didn't. I asked again. The order didn't go out. He kept emailing "check the links", and of course the links don't tell me anything. The guy is rude and deceitful; he does not answer direct questions. I found out it went out today according to the USPS tracking. I will write another review on if they actually shipped the items I paid for, and I'll charge back if they didn't. There should be a NO star rating."

This review was modified by herrstolk-22888 on June 08 2016 07:47:05 PM

Rating 2/10

Looking for a Scam? Buy Here!

"Long story short - I had to contact the BBB, Attorney General, PayPal, my CC company, and Garden of Life to get somewhere and try to get my money back. After paying $35 out of pocket to ship the wrong product back to VitaGlo, I'm still waiting for my money back (this is 2 1/2 months after my order). I was verbally abused on the phone by Mike the owner (when all I did was call to see about returning the items I got - the wrong product was shipped). All this after several successful orders worth hundreds of dollars. I'm chalking this up to a learning experience in researching companies before buying from them. Fingers crossed that it's just going to cost $35 and I eventually get my $$$ back!"

Rating 2/10

"I wish there was a half a star rating, at least it would somewhat signify the caliber of unprofessional nimrods that work customer service at Vitaglo. I ordered 3 little items from this online scam of a company and they never had the decency to let me know my items were being processed, let alone shipped. After the first 7 business days of silence, I reached out to them via email to find out more information about my order. Being that I work in customer service I do not make it a point to be blatantly rude to anyone I am requesting a service from. Therefore the message was short and sweet. The next day I received a short and curt 5 sentence response saying it would be looked into and that was all. Fast forward 5 days later I have yet to here anything. This morning I called their offices and was greeted with a prompt and pleasant greeting. As I began explaining my situation I was cut off mid sentence, asked to hold, and then directed to someone else. The young man that I then relayed my story to not only cut me off mid sentence once more, he then hung up in my face after saying he'd call me back in an hr. or so, so he could look into it. Frustrated, I called him back to tell him how unprofessional this all was. He had absolutely no sense of empathy, he didn't want to here anything I had to say, and he yelled at me because he said he was going to call me back, and I could tell he was a little miffed that I indeed, called him first. He then stated he was refunding me my money and then hung up the phone. In my face. Again. Not only did I not ask for a refund, he neglected himself of a prime oppurtunity to show his company in a better light by just kindly asking if I'd wait for him to get back to me, apologize for the mix up, and then show me just how outstanding their customer service skills truly are. I'll only allude to the shouting match that ensued after I proceeded to call him yet again. I'm mad at myself for stooping to such a level and allowing my feelings to get the best of me. I'm also pissed that there are retailers out there without enough integrity and sound mind to admit when they've wronged a customer and then try to rectify the situation. NEVER AGAIN
Just last night I was discussing what an incredibly powerful tool social media is, in regards to product sales. Not only do I intend to leave them a horrible review to prevent others from making the same mistake. But also to hopefully open the eyes of the employees over at Vitaglo.com , and show them that you cannot just treat people as if they're disposable and expect them to patronize your business. Thanks Mike!

Rating 10/10

"I've been placing orders with VitaGlo every few months since 2008. Their prices for most items are the best that I have found. Everything always arrives in a few days and nothing has ever been damaged. I've never had to call them about anything. No complaints from me about anything, ever.


Rating 2/10

"Ordered energy bars from them, they arrived completely inedible. Had melted and rehardened at least once, possibly numerous times. Called to talk to customer service and just like everyone else on this site, the guy kept hanging up on me. Accused me of yelling at him, which I wasn't. Wanted me to pay return shipping to get a credit. I was not about to do that."

This review was modified by mljcwest on September 30 2015 11:53:01 AM

Rating 2/10

"THE WORST CUSTOMER SERVICE!!!!!!!!!!! RUDE! RUDE! RUDE! I will never order from this site again! Poor communication skills or I should say NO communication skills. I've got part of my order with some items noted "backorder" no ETA given. Another item I got was not organic yet I was charged higher price for an organic item, so I called inquiring about them. The guy was short and said he will check the status and call me back. 10 hours later, no call so I made another phone call. Got the same guy, he said they can't get it. I started explaining that I've placed my order mainly for that item. He immediately got an attitude and just hung up on me?!?!?! Unbelievable! Still no answer on the wrong items sent. I should have checked their ratings before placing my order. Now I understand why they only have 1 out of 5 stars. Save yourself the same frustration and order from another website. "

This review was modified by OutragedCustomer on September 23 2015 03:59:50 PM

Rating 2/10

"charging for backordered items is a bad practice, and hanging up on your customers isn't ok,"

This review was modified by XXRoseXX on August 23 2015 07:48:06 PM

Rating 2/10

"Stay away from these crooks big assholes every time I order something from them it took four weeks call the guy told me they shipped out never shipped it out . these guys should hang. Glad I pay for this with my paypal account at least I know I will get my money back, sons of bitches. Bought from them in the past same problems this will be the last time I will buy anything from this website. Do yourself a favor don't buy from them."

This review was modified by markchiocchi on August 22 2015 06:25:33 PM

Rating 2/10

"Customer service rep threatened me and told me he has my name and address, hung up and this company is crooked!!!! I was charged for things I did NOT buy and they refused to work with me. Instead he laughed. "

Rating 2/10

"Horrible company. Rude, obnoxious and unprofessional. Look up all the complaints on the BBB website as well as ripoff reports and many others before even thinking about doing business with them. I placed an order in April and it was only partially filled, They claimed products were backordered. After MONTHS of endless support requests they never sent the products, never refunded my money and now ignore support messages.

I've since filed disputes on the order and will be contacting the NY Attorney General Office next to file a formal complaint.

This review was modified by rosemary432 on July 23 2015 09:07:42 PM

Rating 10/10

"I have had nothing but good experiences with this company - always very quick delivery (within 2-3 days of my order) and products are at such a discounted price. I can also order individual products from companies that otherwise force you to buy in large amounts, and from many different companies, but all in the same box!"

This review was modified by Laurensphar on July 21 2015 06:47:08 AM

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