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RatingsRating
Store InformationStore Info
Full Rating Profile
VitacostCoupons
  • Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 130 Lexington Pkwy. Lexington NC
    • Contact: Customersupport@Vitacost.com
    • Phone: 800-793-2601
    • Customer Support: 800-793-2601
    • Business Hours: 9am-9pm est.
    • Fax: n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • checkmark icon Priority Next Day
    • option not available Standard Next Day
    • checkmark icon International
    • option not available 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • checkmark icon Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.51/10 8.51/10
    Chance of future purchase: Rating 9.15/10 9.15/10
    Shipping & packaging: Rating 8.60/10 8.60/10
    Customer service: Rating 8.60/10 8.60/10
    Return/Replacement policy: Rating 9.09/10 9.09/10

34,233 Customer Reviews

Rating 4/10
2/5
modified review posted

"very good service nice it is shipped from Ont."


Rating 10/10
5/5
modified review posted

"Product was received in a timely fashion in good condition"


Rating 10/10
5/5
modified review posted

"Great prices and fast delivery"


Rating 10/10
5/5
modified review posted

"Great prices for everything I use. Order was shipped promptly."


Rating 10/10
5/5
modified review posted

"Vitacost always has what I need at a great price. Their website is easy to maneuver, find product with a quick search and all the description you would need to make an informed decision. If that isn't enough, you can always chat with a specialist. Love Vitacost for all of our food, vitamins and herbal needs!"


Rating 10/10
5/5
modified review posted

"Easy to order, Shipping costs were pretty good, and product came quickly. Very satisfied.
"


Rating 10/10
5/5
modified review posted

"Vitacost is a great company to deal with. They have the best prices and always deliver the products faster than any other company I've dealt with. I'm keeping them!"


Rating 10/10
5/5
modified review posted

"The shipment came in much quicker than I thought. A very friendly man delivered the box to me and I was so happy to open it up. Great products at low prices, fast shipping, great service? you can't beat that! "


Rating 10/10
5/5
modified review posted

"Order was processed and delivered very quickly. All was as it should be. When I place a order with Vitacost it is a order I can not worry or think about
Thank you.
"


Rating 10/10
5/5
modified review posted

"I am so happy with my Vitacost experiences. The cost is so reasonable. Orders are accurately filled and delivered much quicker than I would expect - but surely appreciate."


Rating 10/10
5/5
modified review posted

"Quick delivery, great variety of products at great prices, win win"


Rating 10/10
5/5
modified review posted

"Great prices, excellent product, easy to order and checkout"


Rating 10/10
5/5
modified review posted

"Very quick shipping. Some items were damaged but that was handled with no problem. Will be ordering from Vitacost again. "


Rating 4/10
2/5
modified review posted

"I would really like to write something positive, but after a month waiting time I still haven't received my order. So here's hoping for the best."

modified review Rep reply posted Nov-22-2014

VitacostCS, Vitacost rep has responded

“Hello silke-7251!

We’re so sorry to hear your order has yet to arrive. We do our best to quickly and efficiently pack and ship your healthy items. Unfortunately, many international shipping delays occur at your country’s customs office. At this point, our hands are tied. If it has been more than 60 days since your order shipped out, we can officially consider the package “lost.”

Please contact us at customersupport@vitacost.com with your order details once the 60 days has past if you have not received your package. We will gladly resolve the matter for you quickly.

Thank you so much for your honest feedback and for being a valuable Vitacost customer!

Friendly Regards,

Brittany M.”


Rating 10/10
5/5
modified review posted

"I love Vitacost's products and their prices."


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