59,951 stores
1,895,875 reviews
Over 250,000 shoppers online now
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15,550 reviews ![Facebook share](javascript:share_rating({"link":"http:\/\/www.resellerratings.com\/store\/Vitacost","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Vitacost.jpg","store_name":"Vitacost","store_rating":"9.40","total_reviews":"15550"}, "store");)
reply posted Jun-12-2013 “I am so sorry to hear that your previous experience was less than amazing. That is definitely not the norm and I hope you won’t give up on us. We are more than happy to accommodate your request to order additional items. The Director of Customer Service, Mr. Brian Newman will email you so we can take care of it for you as soon as possible. I thank you in advance for allowing me to help and to restore your faith in Vitacost.com! Have a happy, healthy day!
Catherine C
Customer Communications Specialist
Vitacost.com
1-800-793-2601”
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![Share](javascript:share_rating({"review_body":"Great pricing...free shipping. ..what more could a person want?","link":"http:\/\/www.resellerratings.com\/store\/Vitacost\/review\/3050849#comment3050849","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Vitacost.jpg","store_name":"Vitacost","username":"johnott45","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Very prompt service, and got the vitamins exactly as I ordered!","link":"http:\/\/www.resellerratings.com\/store\/Vitacost\/review\/3046719#comment3046719","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Vitacost.jpg","store_name":"Vitacost","username":"lyonsd125","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"package arrived promptly on my doorstep and everything I wanted was packed efficiently.","link":"http:\/\/www.resellerratings.com\/store\/Vitacost\/review\/3044553#comment3044553","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Vitacost.jpg","store_name":"Vitacost","username":"lscain","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Always simple and a fast process to shop the web site.","link":"http:\/\/www.resellerratings.com\/store\/Vitacost\/review\/3044241#comment3044241","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Vitacost.jpg","store_name":"Vitacost","username":"jeffefff","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I ordered and a couple of days it was at my door. One item had to be mailed from a different location and will be here on Thursday. Fast service except for the one item. Thanks ","link":"http:\/\/www.resellerratings.com\/store\/Vitacost\/review\/3043593#comment3043593","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Vitacost.jpg","store_name":"Vitacost","username":"shippaf","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Order was filled correctly & fast free shipping. Vitamins are the best!","link":"http:\/\/www.resellerratings.com\/store\/Vitacost\/review\/3042665#comment3042665","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Vitacost.jpg","store_name":"Vitacost","username":"1moneypit","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Vitacost always delivers. They have a fantastic inventory of every possible product I need with great prices and great quality. I've recommended them to many friends.","link":"http:\/\/www.resellerratings.com\/store\/Vitacost\/review\/3040593#comment3040593","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Vitacost.jpg","store_name":"Vitacost","username":"gmoran99","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I love the wide variety of products offered. The prices are below what I pay in my local health food store. The products were very quickly delivered (ordered Sunday and products arrived 2 days later) even with the free shipping offer. Everything arrived well packed and intact. The only complaint I have is that they were temporarily out of stock on my favorite shampoo. I will certainly continue shopping with Vitacost!","link":"http:\/\/www.resellerratings.com\/store\/Vitacost\/review\/3038825#comment3038825","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Vitacost.jpg","store_name":"Vitacost","username":"hmharris","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"they are quick and there prices fit my budget","link":"http:\/\/www.resellerratings.com\/store\/Vitacost\/review\/3036507#comment3036507","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Vitacost.jpg","store_name":"Vitacost","username":"omni2","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"It's always so easy to order from Vitacost, and their delivery is timely. I've never had a problem ordering from this site. ","link":"http:\/\/www.resellerratings.com\/store\/Vitacost\/review\/3035643#comment3035643","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Vitacost.jpg","store_name":"Vitacost","username":"4pfeiffers-64859","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Vitacost is the best place to buy vitamins, best price and always have what I need. Thank you. ","link":"http:\/\/www.resellerratings.com\/store\/Vitacost\/review\/3035409#comment3035409","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Vitacost.jpg","store_name":"Vitacost","username":"realsantiago","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I have ordered from Vitacost for years, spending thousands of dollars over the years. Today, placed an order for over $200 but forgot to add one supplement. When I called later to see if they could add in on to the order before sending out the larger order, they said they could not. I asked if they would send me the supplements and waive the shipping cost since I spend so much money buying from them every few months. Every customer service rep, supervisor and manager refused to help. I will never shop from a company that does not value old customers and make decisions on a case by case basis. Their customer are not people to Vitacost. Just a credit card#.","link":"http:\/\/www.resellerratings.com\/store\/Vitacost\/review\/3034573#comment3034573","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Vitacost.jpg","store_name":"Vitacost","username":"SujathaT","rating":"1"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"The items I received were great; the edible ones were of quality. I am happy with all the items I ordered and received. The order came so quickly and without a problem. They were excellently packed. Thank you very much!","link":"http:\/\/www.resellerratings.com\/store\/Vitacost\/review\/3034565#comment3034565","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Vitacost.jpg","store_name":"Vitacost","username":"Beniverse","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I really like dealing w\/VitaCost. Quick service, great prices & good service!<br><br>","link":"http:\/\/www.resellerratings.com\/store\/Vitacost\/review\/3032543#comment3032543","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Vitacost.jpg","store_name":"Vitacost","username":"candiscookies","rating":"5"}, "single");){kind=link}
"The worst service ever. I still have not received the product and each time I called( I called twice) I get some rude person who seem to want me off the phone. They keep telling me it will take 10 days for the products to be delivered. Why do you have free shipping on order over $49 if you are going to have the person wait 10 days for the items. That is crazy. You create a system for people to order more to get free shipping and then you punish them for the free shipping for waiting 10 days. And very, very very rude customer service- will NEVER buy from them or recommend them EVER!"