We have detected that javascript is currently disabled. To get the fullest experience from our site we suggest enabling javascript. If you have any issues using our site please contact us.

e.g. Such as Newegg | browse by category or see best/worst

Stores > Vitacost

Ratings & Trust

Your trust is our top concern

Did you know businesses can't pay to alter or remove their reviews from ResellerRatings. When merchants become a merchant member, they have the ability to survey their customers, however cannot ask for positive reviews. Find out how our ratings for a business is calculated. Learn more.

×

Organizing your Reviews

You can now organize your reviews and your content. Click on the button to start tagging your reviews. When you press enter, you'll automatically add a tag. To delete a tag, simply press . When you start organizing and tagging your reviews you'll be able to start searching by your tag categories, get notifications when content is added to the category and soon, get insights on those categories. You'll be able to pull analytics across various keyword tags! Manage your Tags here.

  • Vitacost Vitacost Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 130 Lexington Pkwy. Lexington NC
    • Contact: CustomerSupport@Vitacost.com
    • Phone: 800-381-0759
    • Customer Support: 800-381-0759
    • Business Hours: 8 a.m. - 7 p.m. ET, Mon.-Fri. & 9 a.m. - 6 p.m. ET, Weekends
    • Fax: n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • checkmark icon FedEx Ground
    • option not available FedEx Express
    • checkmark icon Priority Next Day
    • option not available Standard Next Day
    • checkmark icon International
    • option not available 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • checkmark icon Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
    • checkmark icon Review Guard
    • checkmark icon Customer Notification For Publicly Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.57/10 8.57/10
    Chance of future purchase: Rating 9.40/10 9.40/10
    Shipping & packaging: Rating 8.91/10 8.91/10
    Customer service: Rating 9.21/10 9.21/10
    Return/Replacement policy: Rating 9.36/10 9.36/10
No Avatar

Verified Customer
Rating 10/10
5/5
2017-02-21

Great service! Fast shipping!

"I'm always pleased with my service as well as they quick shipping from Vitacost! Thank you!"

This review was modified by ndwilliams on February 23 2017 07:45:02 AM

No Avatar

Verified Customer
Rating 10/10
5/5
2017-02-21

flash Gorden

"I was very pleased, not only to the price's but also to the speed in which the order was filled , shipped and received..
So far the the quality of the products seem to be good.
The packaging was good, nothing damaged and all arrived in good order.
"

This review was modified by judahlioness777 on February 23 2017 07:30:01 AM

No Avatar

Verified Customer
Rating 10/10
5/5
2017-02-21

Great

"I'm always satisfied with the shipping and packing done by you. And the products I'm well pleased.
Thank-you all
"

This review was modified by sandrawalker110 on February 23 2017 06:00:07 AM

No Avatar

Verified Customer
Rating 10/10
5/5
2017-02-21

Great website!

"Love shopping here. Wide variety, ships quick. Always correct. Glad I found you!"

This review was modified by kimmijus4u on February 23 2017 05:45:02 AM

No Avatar

Verified Customer
Rating 10/10
5/5
2017-02-21

as always quick as can be!

"always quick and packed so well! Happy to see my vitacost order arrive!"

This review was modified by dhenrygwc on February 23 2017 02:30:01 AM

No Avatar

Verified Customer
Rating 10/10
5/5
2017-02-21

Fast shipment good quality

"Excellent product and reasonable price"

This review was modified by itaibelson on February 23 2017 01:00:01 AM

No Avatar

Verified Customer
Rating 10/10
5/5
2017-02-20

Products and Customer Service are the BEST!

"Love their products! And, more importantly, a company is only as good as their customer service...and Vitacost is blessed with a wonderful team!!!"

This review was modified by ndolan622-90034 on February 22 2017 08:30:02 PM

No Avatar

Verified Customer
Rating 10/10
5/5
2017-02-20

exceptional service

"Expectional service. My orders have always arrived on time."

This review was modified by oharris36744 on February 22 2017 08:15:02 PM

No Avatar

Verified Customer
Rating 10/10
5/5
2017-02-20

Satisfied Yet Again !

"Consistently delivers quality products fairly priced."

This review was modified by senftf on February 22 2017 07:30:02 PM

No Avatar

Verified Customer
Rating 10/10
5/5
2017-02-20

Awesome as Always

"As always I had a really good experience buying from vitacost. Nothing bad to say. They have what I want and I am able to get it at a better price than shopping in my local store. Also if the run out I can get alerts for when the item is in stock. Thank you!!!"

This review was modified by tabrowne2 on February 22 2017 06:30:02 PM

No Avatar

Verified Customer
Rating 10/10
5/5
2017-02-20

Always great!!

"I always find what I'm looking for any many more interesting and beneficial products!!
My go to Site for TONS of items I use everyday!!
"

This review was modified by birdcrazee-69558 on February 22 2017 06:00:07 PM

No Avatar

Verified Customer
Rating 8/10
4/5
2017-02-20

"my experience is good service and Product over all."

This review was modified by zaddi1953 on February 22 2017 01:15:01 PM

No Avatar

Verified Customer
Rating 10/10
5/5
2017-02-20

five whole gold stars!

"I love this store. They have pretty much everything I need and great prices AND sales!"

This review was modified by pika_chan on February 22 2017 12:45:01 PM

No Avatar

Verified Customer
Rating 10/10
5/5
2017-02-20

Very responsive vendor

"On every occasion where my orders were misrouted and didn't arrive as otherwise indicated on the shipping tracker, vitacost ensured the replacement order made it to my hands. "

This review was modified by mzupc on February 22 2017 12:15:02 PM

No Avatar

Verified Customer
Rating 10/10
5/5
2017-02-20

So happy with them and their shipping method.

"I love the products and the variety and the shipping is amazing! They deliver to the door and ring the doorbell! Best shipping company out there right now!"

This review was modified by barbarahberger on February 22 2017 11:45:02 AM

Learn about Our Reviews

Share Vitacost's store rating

Vitacost is a Merchant Member! Learn more

Vitacost is a merchant member
Vitacost participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 3,446 merchant members.