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RatingsRating
Store InformationStore Info
Full Rating Profile
VitacostCoupons
  • Vitacost Vitacost Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 130 Lexington Pkwy. Lexington NC
    • Contact: Customersupport@Vitacost.com
    • Phone: 800-793-2601
    • Customer Support: 800-793-2601
    • Business Hours: 9am-9pm est.
    • Fax: n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • checkmark icon Priority Next Day
    • option not available Standard Next Day
    • checkmark icon International
    • option not available 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • checkmark icon Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.20/10 8.20/10
    Chance of future purchase: Rating 8.73/10 8.73/10
    Shipping & packaging: Rating 8.25/10 8.25/10
    Customer service: Rating 8.09/10 8.09/10
    Return/Replacement policy: Rating 8.31/10 8.31/10

40,816 Customer Reviews

Rating 10/10
5/5
modified review posted

"I LOVE Vitacost ! There is no comparison, and I am able to provide my clients with high quality brands of many products to suit their needs. Speedy delivery, also, which is important to our business as these products FLY off the shelves !!! BTW - We are a weight loss center, HCG Waist Management, and I am so glad that I have found this site to get everything I need for the practice in 1 place."


Rating 10/10
5/5
modified review posted

"Excellent service. Good pricing. "


Rating 10/10
5/5
modified review posted

"Easy process.. prompt delivery"


Rating 10/10
5/5
modified review posted

"Good price, quick delivery."


Rating 10/10
5/5
modified review posted

"The order was delivered promptly. Their prices are very good."


Rating 6/10
3/5
modified review posted

"The order took much longer than I expected, about 12 after ordering, to receive the product at my home address. "

modified review Rep reply posted May-21-2015

VitacostCS, Vitacost rep has responded

“Hello kgarner-45816!

We’re so sorry to hear of the delay that you experienced with your recent order! Twelve days is definitely longer than usual, I do apologize for this inconvenience! I'm happy to investigate the issue regarding this order. Feel free to email me directly at CustomerServiceVC@Vitacost.com. Please provide your order number for reference. Thank you for choosing Vitacost.com. I look forward to hearing from you soon!

Kind Regards,

Brittany M.”


Rating 10/10
5/5
modified review posted

"I like the ease of the website and being able to order. I love that I get free shipping with an order of $50 and that I receive my package promptly."


Rating 8/10
4/5
modified review posted

"Delivered package to neighbors accidentally. Other than that it was great!!!"


Rating 10/10
5/5
modified review posted

"Always fast delivery, well-secured packaging and it doesn't take a ridiculous amount of purchases to get free shipping "


Rating 10/10
5/5
modified review posted

"Love the products at VitaCost!"


Rating 10/10
5/5
modified review posted

"I continuously receive outstanding service from Vitacost. My orders are always delivered within 48 hours from the time I order them."


Rating 10/10
5/5
modified review posted

"My order was promptly filled. The material is making me more alert and giving me a feeling of well being. I am well satisfied ! JDC"


Rating 10/10
5/5
modified review posted

"good thanks the prices are good the products are good"


Rating 10/10
5/5
modified review posted

"We love their products! Especially the Herban Cowboy aftershave and Jason's tooth gel!!"


Rating 10/10
5/5
modified review posted

"Very prompt service and good quality. "


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Vitacost is a Merchant Member! Learn more

Vitacost is a merchant member
Vitacost participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 1,837 merchant members.