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RatingsRating
Store InformationStore Info
Full Rating Profile
VitacostCoupons
  • Vitacost Vitacost Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 130 Lexington Pkwy. Lexington NC
    • Contact: Customersupport@Vitacost.com
    • Phone: 800-793-2601
    • Customer Support: 800-793-2601
    • Business Hours: 9am-9pm est.
    • Fax: n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • checkmark icon Priority Next Day
    • option not available Standard Next Day
    • checkmark icon International
    • option not available 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • checkmark icon Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.08/10 8.08/10
    Chance of future purchase: Rating 8.64/10 8.64/10
    Shipping & packaging: Rating 8.12/10 8.12/10
    Customer service: Rating 8.26/10 8.26/10
    Return/Replacement policy: Rating 8.37/10 8.37/10

38,851 Customer Reviews

Rating 10/10
5/5
modified review posted

"Everything came quickly and packed well. "


Rating 10/10
5/5
modified review posted

"Everything I ordered arrived quickly, well wrapped, was very reasonably priced and fresh. We were very happy with the care and accuracy our order was given. The customer service was excellent."


Rating 10/10
5/5
modified review posted

"Remarkably quick service"


Rating 10/10
5/5
modified review posted

"My package came in good shape I was very happy and will order again "


Rating 10/10
5/5
modified review posted

"Very satisfied with the fast delivery service. I do not have the Invoice or order # good job "


Rating 8/10
4/5
modified review posted

"Great product. Arrived fast. But had to pay taxes, 60% over the total.. Sad.."


Rating 10/10
5/5
modified review posted

"Good selection, good prices, fast delivery. "


Rating 10/10
5/5
modified review posted

"Vitacost offers good prices, and availability of items that are sometimes hard for me to find locally. Quick shipping too, and no surprise duty or other fees owing upon delivery. Great online shopping experience!"


Rating 10/10
5/5
modified review posted

"Love the prompt and free delivery"


Rating 10/10
5/5
modified review posted

"My order was dispatched quickly and received in excellent condition - even the bottle of liquid vitamins, which was very well wrapped."


Rating 2/10
1/5
modified review posted

"My order was not complete. A bottle of cinnamon pills was missing. I tried to call but could not get thru. tried on line but could not find the link to let you know. Sincerely, Linda Shoup"

+ Read user comments
modified review Rep reply posted Mar-28-2015

VitacostCS, Vitacost rep has responded

“Hello landsshoup!

We deeply apologize that we missed shipping one of your items! Thank you for providing your order information for this transaction. I have located your order, and I have emailed you directly using the email address used to place your order. If you have not received my email, please feel free to contact me directly at Brittany.McInnis@Vitacost.com.

Once I hear back from you regarding refund or replacement, we will gladly resolve this matter promptly.

I look forward to assisting you further!

Kind Regards,

Brittany M.”


Rating 10/10
5/5
modified review posted

"All my orders come in a very timely manner. I ordered the Synergy Twice Daily because of the 4000 units of D3 plus all the other beneficial daily vitamins. I have been ordering from Vitacost for a little over two years and have never been disappointed."


Rating 10/10
5/5
modified review posted

"Order was deliver quick and accurate"


Rating 10/10
5/5
modified review posted

"I am a repeat customer of Vitacost. Their products are of good quality, ordering is easy and delivery is prompt. They offer a good selection of products that are accurately described. Products are always packed well to ship safely."


Rating 10/10
5/5
modified review posted

"Vitacost is a good value. I easily located the vitamins I was looking for. Ordering was simple and I received in good condition and in a timely fashion. Vitacost was recommended by my primary care physician."


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Vitacost is a Merchant Member! Learn more

Vitacost is a merchant member
Vitacost participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 1,841 merchant members.