We have detected that javascript is currently disabled. To get the fullest experience from our site we suggest enabling javascript. If you have any issues using our site please contact us.

e.g. Such as Newegg | browse by category or see best/worst

Stores > Vitacost
  • Vitacost Vitacost Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • ADDRESS
      27295
    •  
    • BUSINESS HOURS
      8 a.m. - 7 p.m. ET, Mon.-Fri. & 9 a.m. - 6 p.m. ET, Weekends
      GENERAL PHONE
      800-381-0759
      FAX
      n/a
    • SUPPORT EMAIL
      CustomerSupport@Vitacost.com
      SUPPORT PHONE
      800-381-0759

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer
    • option not available Apple Pay
    • option not available PayPal

    Shipping options

    • option not available UPS Ground
    • checkmark icon FedEx Ground
    • option not available FedEx Express
    • checkmark icon Priority Next Day
    • option not available Standard Next Day
    • checkmark icon International
    • option not available 2-3 Day Delivery
    • option not available Digital Delivery
    • option not available Amazon Prime

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • checkmark icon Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
    • checkmark icon Review Guard
    • checkmark icon Notified of Public Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.96/10 8.96/10
    Chance of future purchase: Rating 9.48/10 9.48/10
    Shipping & packaging: Rating 9.31/10 9.31/10
    Customer service: Rating 9.37/10 9.37/10
    Return/Replacement policy: Rating 9.37/10 9.37/10
Voice your opinion! Review Vitacost by clicking a star below.
No Avatar

Verified Customer
Rating 10/10
5/5
2017-05-24

Great Customer Service!

"My order arrived in a very short time. Everything I ordered was available. I appreciate the Wallet setup and all of the incentives to keep you coming back.... I have already recommended VitaCost to my family and friends.
"


No Avatar

Verified Customer
Rating 10/10
5/5
2017-05-24

Very good on-line store

"The products arrived too fast and perfect conditions. I will buy again soon. Very good on-line store. Thank you Vitacost"


No Avatar

Verified Customer
Rating 4/10
2/5
2017-05-24

INDIAN GIVERS

"MY ORDER WAS OVER $50.00 AND IT GAVE ME A MESSAGE THAT GAVE ME FREE. SHIPPING. NEXT I APPLIED MY PROMO CODE AND IT BROUGHT MY ORDER TOTAL BELOW $50.00 AND IT TOOK BACK MY FREE SHIPPING. WOW WHAT CHEAP TRICK. SO I CANCELLED MY ORDER. I WILL BUY MY PRODUCTS SOMEWHERE ELSE. RUSSELL MAZE"

Rep reply posted May-25-2017

A rep from Vitacost, VitacostCS, has responded

“Hello,
I’m sorry for any misunderstanding. We do offer free standard shipping, for qualified orders and it is after any discounts have been applied.
I will include a link, regarding our free shipping for qualified orders, https://www.vitacost.com/shipping?isrc=freeshipping:topnav
You can also check out our link with regards to our promotions at, https://www.vitacost.com/exclusions.
I will share your concerns with our Leadership Team, so we can improve our communication.
Friendly Regards,
Sam


No Avatar

Verified Customer
Rating 10/10
5/5
2017-05-24

Nutritional food delivered right to your front door

"I can not find a lot of organic food in local grocery stores, so the next best thing is buying from Vitacost.com. It is convenient, they offer free shipping & it is delivered within 48 hrs. from the time of payment. "


HenryAndMoreno's Avatar

Verified Customer
Rating 10/10
5/5
2017-05-24

Great Company!!

"Vitacost is all about customer service. I love the fast shipping, I usally get my product in 1-2 days. "


No Avatar

Verified Customer
Rating 10/10
5/5
2017-05-24

Always a win

"Great service, wonderful products, comparable prices. I enjoy shopping through Vitacost. "


No Avatar

Verified Customer
Rating 8/10
4/5
2017-05-24

I liked the stuff

"Health place I will recommend to everybody "


No Avatar

Verified Customer
Rating 10/10
5/5
2017-05-24

Excellent

"Purchased shampoos. Everything worked perfectly."


No Avatar

Verified Customer
Rating 10/10
5/5
2017-05-24

Excellent Products!!! Excellent Service!!!

"I love shopping Vitacost. I especially love all the organic products that they offer. Everything is so well packaged when it arrives and it is always shipped within a day of ordering. "


No Avatar

Verified Customer
Rating 10/10
5/5
2017-05-24

Got what I wanted

"Friend recommended product. It was exactly what I was expecting. Thanks "


No Avatar

Verified Customer
Rating 10/10
5/5
2017-05-24

Fantastic

"Great service great packaging , love it!!!!"


No Avatar

Verified Customer
Rating 10/10
5/5
2017-05-24

High quality, high service, and high satisfaction

"Most items were discounted and I received them quickly."


No Avatar

Verified Customer
Rating 10/10
5/5
2017-05-24

Very satisfied

"Encouraged by my cousin to purchase
"


No Avatar

Verified Customer
Rating 10/10
5/5
2017-05-24

Excellent service, prices, and products

"The products arrive within two days and are excellent products at a great price!"


No Avatar

West Lafayette, IN Verified Customer
Rating 10/10
5/5
2017-05-24

Great buying experience

"Vitacost is a great company... reliable order filling, excellent prices, terrific selection of products and probably the best shipment packaging to prevent spillage and breakage. I am not sure one can expect more from a business of this size."


Learn about Our Reviews

Share Vitacost's store rating

Vitacost is a Merchant Member! Learn more

Vitacost is a merchant member
Vitacost participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 3,403 merchant members.